At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Principal Customer Success Manager

So, what's the role all about?

Our Principal Customer Success Managers are the face NiCE CX puts in front of our most valuable customers and partners – the people who can walk into a boardroom, read the room, and change how a conversation is going within minutes. This is a role for someone who thrives on relationships, backs their own instincts, and isn’t afraid to lead from the front.

You’ll take ownership of some of our most strategic, high-value, and high-complexity accounts, becoming the one person a customer or partner turns to when it matters most. Programme delivery, governance, and technical execution sit with our specialist teams – your job is to be the constant thread that keeps the customer’s priorities, expectations, and experience front and centre, whatever is happening behind the scenes.

This isn’t a role for someone who wants to sit behind a desk managing a queue of tickets. It’s for someone who wants to own outcomes, influence at the highest levels, and be trusted to make the right call under pressure.

You’ll work closely with Sales, Delivery, Product, and every team working behind the scenes – not to do their job for them, but to make sure their work lands in a way the customer genuinely feels and values. Interaction with customers spans phone, email, chat, and video, with regular face-to-face engagement where it counts, and travel to be in the room for the moments that matter.

How will you make an impact?

• Be the single, unmistakable point of ownership for our most strategic accounts – the person customers and partners trust to make things happen

• Walk into any room – boardroom, business review, executive briefing – and hold it, adapting your style to the audience and the moment

• Build senior relationships that go beyond the day-to-day, becoming a genuine trusted advisor to VP and C-suite stakeholders

• Translate everything our programme, governance, and technical teams are delivering into language and value that customers and partners actually care about

• Bring real curiosity about new technology and AI-driven capability, learning quickly enough to speak with credibility about what’s coming next

• Balance sharp commercial acumen with genuine customer advocacy – protecting NiCE’s commercial interests while never losing sight of the customer’s success

• Spot risk and opportunity early, and know when to bring in the right people rather than trying to carry everything yourself

• Lead high-stakes conversations around renewal, growth, and expansion with confidence and commercial rigour

• Influence and raise the bar for those around you, cross-functionally, setting the standard for what great customer success looks like

• Own the story – usage, adoption, ROI, and what’s next – and tell it in a way that lands with senior stakeholders

• Travel to be in front of customers and partners when it counts, because some relationships are only really built in person

Have you got what it takes?

• A track record of genuinely thriving in high-pressure, high-visibility customer or partner relationships – you don’t shy away from the big room

• Significant experience in customer success, account management, or a similarly senior customer-facing role, ideally within contact centre, SaaS, or telecommunications environments

• A strong, magnetic personality – people remember you, trust you, and want you in the room

• Genuine comfort with technology and a real appetite for learning new tools and capabilities, without needing to be the expert in the room

• Sharp commercial instincts, with the ability to balance customer advocacy against commercial reality

• The confidence to operate independently, make judgement calls, and take ownership when things get complicated

• Outstanding communication skills – written, verbal, and, most importantly, in the room

• Experience managing multiple senior stakeholder relationships at once, without losing quality anywhere

• A genuinely collaborative approach – you know when to lead and when to bring in the specialists who make the outcome happen

You will have an advantage if you also have:

• Previous experience in a contact centre, CCaaS, or similar customer experience environment

• A natural interest in AI, automation, or emerging technology, and what it means for customers

• Experience influencing programme delivery, governance, or technical teams without formally owning them

• A background that blends commercial thinking with genuine customer empathy

• Experience operating at executive level with enterprise or key strategic accounts

What’s in it for you?

Join an ever-growing, market-disrupting, global company where some of the best people in the industry come to work. As the market leader, every day at NiCE is a chance to learn, grow, and make a genuine mark, with career opportunities across roles, disciplines, and locations.

If you’re ambitious, you back yourself in the room, and you want to be the person our biggest customers and partners can’t imagine working without, you may just be our next NiCEr.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Lead Customer Success Manager

So, what's the role all about?

This is where genuinely good people go to become exceptional. Our Lead Customer Success Managers already have the fundamentals nailed – they can build a relationship, read a room, and hold their own with a customer. What they’re hungry for is the next level: more range, more complexity, and the reputation that comes from proving they can handle it.

You’ll take ownership of a variety of accounts across the NiCE portfolio, building the kind of trust that means customers and partners come to you first. Programme delivery, governance, and technical execution sit with our specialist teams – your job is to be the constant thread that keeps the customer’s priorities, expectations, and experience front and centre, whatever is happening behind the scenes.

This isn’t a role for someone who’s happy where they are. It’s for someone who’s already good, knows it, and is actively building toward being one of the best – someone with a real appetite to grow their scope, sharpen their instincts, and take on the trickier conversations rather than duck them.

You’ll work closely with Sales, Delivery, Product, and every team working behind the scenes, alongside our Principal CSMs and senior leaders who’ll push you and back you as you build your own reputation. Interaction with customers spans phone, email, chat, and video, with regular face-to-face engagement where it counts, and travel to be in the room for the moments that matter.

How will you make an impact?

• Build a genuine reputation across your portfolio as the person customers and partners trust to sort things out

• Get comfortable in the room – business reviews, escalations, tougher conversations – and keep pushing yourself to handle bigger and more complex ones

• Grow real relationships with senior stakeholders, moving from useful contact to trusted advisor over time

• Translate what our programme, governance, and technical teams are delivering into language and value customers actually care about

• Stay genuinely curious about new technology and AI-driven capability – learn fast, ask good questions, and build credibility as you go

• Start balancing commercial acumen with customer advocacy, learning where to hold firm and where to flex

• Spot risk and opportunity early, and build the judgement to know when to solve it yourself and when to pull in help

• Take on renewal, growth, and expansion conversations with increasing confidence and commercial edge

• Look for chances to influence beyond your own patch, and start shaping how others around you approach customer success

• Own your story – usage, adoption, ROI, and what’s next – and get sharper at telling it to senior audiences

• Travel to be in front of customers and partners when it counts, because some relationships are only really built in person

Have you got what it takes?

• A strong track record in customer success, account management, or a similarly customer-facing role – you’ve done this well, and you want to do it at a higher level

• A personality people remember – you build trust quickly and people genuinely enjoy working with you

• Real ambition – you’re not looking for a comfortable seat, you’re looking for the next stretch

• Comfort with technology and a genuine appetite for learning new tools and capabilities, without needing to be the expert in the room

• Good commercial instincts, with the self-awareness to know when you need to sharpen them further

• A growing ability to operate independently and make judgement calls, with the maturity to know when to ask for support

• Strong communication skills – written, verbal, and, increasingly, in the room

• Experience juggling multiple stakeholder relationships at once, without letting the quality slip anywhere

• A collaborative approach – you know you don’t need to be the expert in everything, and you’re comfortable bringing in specialists who make the outcome happen

You will have an advantage if you also have:

• Previous experience in a contact centre, CCaaS, or similar customer experience environment

• A natural interest in AI, automation, or emerging technology, and what it means for customers

• Some exposure to programme delivery, governance, or technical teams, even if you didn’t own that work directly

• A background that blends commercial thinking with genuine customer empathy

• Experience handling a broad or varied portfolio of accounts

What’s in it for you?

Join an ever-growing, market-disrupting, global company where some of the best people in the industry come to work. As the market leader, every day at NiCE is a chance to learn, grow, and build the reputation that takes you further, with career opportunities across roles, disciplines, and locations.

If you’re already good, hungry to be exceptional, and ready to prove you belong at the next level, you may just be our next NiCEr.



About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are based in Bengaluru for our hybrid working model.

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

As an ideal candidate, you will have

We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal ATSE II candidate should have:

• 4+ years of relevant experience
• Strong understanding and grasp of the following areas
• Systems administration
• Troubleshooting Systems
• Scalable and Highly available distributed systems
• Network Administration
• Application Architecture
• Data architecture and design
• Understanding of database architecture and administration
• Experience in performance tuning and benchmarking
• Previous experience in technical support
• A B.Tech / B.S. or equivalent work experience

Nice to have

• Comfortable with modern AI concepts and proficient in using AI-assisted tools to accelerate troubleshooting and enhance day-to-day technical support workflows.
• Knowledge on one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

It’s crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training.
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam.
• In 12 months, you will work on gaining expertise to be a part of a technical experts group within the MongoDB ecosystem and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Requisition ID
3273551307

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE Cohere is in a unique and exciting position to grow our G&A team globally! We are expanding our Talent Team and are looking for a creative, high-performing G&A talent partner who is eager to take on a new challenge as we are in the early stages of building the Talent Acquisition function. In this role, you will master a new domain of recruiting, recruit world-class talent, and influence the scaling of a high-growth Canadian tech company. If you consider yourself resilient, collaborative, influential, and a lifelong learner, we’d love to hear from you! WHAT YOU’LL DO As an intermediate Talent Partner for Cohere, you will: - Own the full lifecycle recruitment process, attracting and recruiting top talent for G&A (Legal, Finance, Marketing, People, etc.) at Cohere. - Make sure our candidates have a world-class recruiting experience with us. - Work with hiring managers and leaders to create effective recruiting strategies. - Keep us up-to-date with talent market and industry insights so we can make informed decisions. - Keep track of recruiting funnels in Ashby our ATS, and update the progress regularly. - Find creative ways to proactively source and recruit candidates to optimize the top of the funnel. - Build relationships with diverse tech and talent communities. - Bring in other exciting talent projects and take ownership of them! - Attend and represent our Talent Acquisition team at industry conferences as well as plan and execute curated networking events. WHO YOU ARE - 3-7 years of G&A full-cycle recruiting experience scaling high-growth teams (experience at startups is a plus). - You are a creative problem solver and thrive under pressure. We are a fast-growing scale up and with that comes ambiguity and change. - You are a natural influencer and enjoy working cross-functionally. - You love data and take a data-driven approach to your recruiting. - You are passionate about diversity, community, and ensuring an equitable recruiting process. - You are leveraging AI within your workflow to automate processes. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services ., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @ or @ email alias. If jobs are viewed on other sites then please verify these through our official careers page.

Riot engineers bring deep expertise in specific technical areas while valuing opportunities to work across a broad range of domains. As Software Engineers, we work with both established and emerging technologies, creating scalable and sustainable solutions to complex technical challenges while delivering meaningful value to players.

As a Staff Software Engineer, Mobile (C++ / Unreal) on the Teamfight Tactics team, you will work as part of a multidisciplinary team of engineers, artists, designers, QA, and other partners to build and support key areas of the game, with a particular focus on iOS and Android. You will primarily work in C++, while applying your native iOS and/or Android expertise to develop features, diagnose complex mobile-specific issues, and resolve engine and platform problems impacting the player experience. You will also help shape technical direction and engineering practices for mobile development across the team. You will report to an Engineering Manager on the CoreTech team.

Responsibilities:

• Design, implement, and maintain C++ systems and features supporting our game on mobile platforms.
• Diagnose and resolve complex issues spanning game code, Unreal Engine, native mobile platforms, and platform-specific integrations.
• Partner with multidisciplinary teams to deliver high-quality features and experiences for players on iOS and Android.
• Provide technical leadership for mobile engineering, helping drive architectural decisions and solutions to complex or ambiguous technical problems.
• Influence engineering best practices within and beyond the team, including technical design reviews, coding standards, code reviews, tooling, testing, and build and deployment processes.
• Improve the performance, stability, reliability, and maintainability of the mobile game experience.
• Develop sustainable solutions that improve the health of the codebase and leave systems better than you found them.
• Collaborate with technical and non-technical partners to understand requirements, evaluate tradeoffs, and deliver effective solutions.
• Mentor engineers and help raise the technical capabilities of the broader team.
• Participate in the team's on-call and support rotation.

Required Qualifications:

• 6+ years of professional software engineering experience in mobile, game development, or related fields.
• Significant professional experience developing and debugging native applications or systems on iOS and/or Android.
• Strong proficiency with C++, including experience using C++ in a mobile, game, or performance-sensitive environment.
• Experience diagnosing complex issues that cross application, engine, platform, and native-code boundaries.
• Experience debugging, profiling, and optimizing mobile applications or games, including performance, memory, stability, and device-specific issues.
• Experience working with a game engine such as Unreal Engine or Unity.
• Demonstrated ability to lead technical initiatives, make architectural decisions, and solve complex problems with broad or ambiguous requirements.
• Experience collaborating across disciplines such as Engineering, Design, Art, QA, and Production.
• Ability to work collaboratively with teams distributed across multiple time zones.
• Product sense, pragmatism, and player empathy when making technical decisions.
• Familiarity with iterative development methodologies such as Agile, Scrum, or equivalent development practices.
• BS in Computer Science, or proven understanding of Computer Science fundamentals

Desired Qualifications:

• Familiarity with Teamfight Tactics.
• Deep expertise in native iOS and/or Android development, including platform APIs, application lifecycle, build systems, debugging tools, and platform-specific performance considerations.
• Experience developing with Unreal Engine, including debugging or extending engine-level C++ systems.
• Experience investigating and resolving issues at the boundary between Unreal Engine and native mobile platforms.
• Experience with mobile build, packaging, deployment, and release pipelines.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.



It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Riot engineers bring deep knowledge of specific technical areas but also value the chance to work in many broader domains. As the Engineering Manager, you'll be tasked with building the long-term success for your organization by helping define the product vision, mentoring and growing talent, and being accountable for delivering results.

As an Engineering Manager on the League of Legends Alternate Play Modes theme, you will lead and contribute to an engineering pod that delivers new game modes to the League ecosystem for the future of league of legends. You will maintain and help drive meaningful changes to our list of game modes, modernizing them for the future of League of Legends. You will report to the Senior Engineering Manager for the Alternate Play Modes theme and work in a hybrid environment from our Los Angeles office.

Responsibilities:

• Manage a small group of engineers, providing mentorship, guidance, and career support.
• Contribute directly to implementation, with a focus on UI and player-facing gameplay systems.
• Uphold engineering best practices in maintainability, scalability, testing, and documentation.
• Collaborate with product managers, designers, and artists to deliver meaningful changes to our list of rotating game modes.
• Partner with other engineering groups to ensure technical consistency and integration across League of Legends.

Required Qualifications:

• 8+ years of professional software engineering experience.
• 2+ years in engineering management or a tech lead role in game development.
• Strong proficiency in C++ and experience with large, complex codebases.
• Proven track record of building and shipping UI/UX features in games or player-facing gameplay systems.
• Comfortable balancing leadership responsibilities while remaining actively hands-on with coding.
• Strong communication skills and ability to collaborate across disciplines.
• Bachelor’s degree in Computer Science or equivalent experience.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.



It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Explore our Engineering Blog & Emerging Talent Blog to learn more about how we build at Ramp and what it’s like to start your career here. ABOUT THE ROLE Ramp is, at its core, an engineering company, and is on a mission to build the best engineering team in the US! We are looking for iOS interns (12 or 16 weeks) who are excited to be part of our story and help us build a diverse and vibrant tech community. We hire engineers with a broad set of technical skills, who are highly cross-functional, and eager to solve a wide range of engineering challenges. Our ideal candidate has a strong sense of ownership and enjoys owning projects from inception to scaling them in production. We value people who take pride in their work, and show an aptitude for learning quickly whether they’re familiar with our stack or not. You'll be working with a nimble team of committed and talented engineers and having a large, long-term impact on technical design and engineering culture. WHAT YOU’LL DO - Build and ship new features for Ramp’s iOS app - Work alongside experienced engineers and contribute to our mobile codebase - Collaborate with Product and Design to bring new features and experiences to life - Learn from customer feedback and help continuously improve our product - Contribute to engineering tools and processes that help the team move quickly and scale WHAT YOU’LL NEED - Currently pursuing a . or higher in Computer Science or a related technical field, graduating December 2027 or later - Experience with Swift and/or iOS development through internships, coursework, or personal projects - Strong programming fundamentals and understanding of mobile development concepts - Experience building a mobile app, feature, or relevant project - Ability to turn product ideas into thoughtful engineering solutions - Desire to learn quickly, take ownership, and work in a fast-paced environment NICE TO HAVES - Experience with SwiftUI - Familiarity with mobile design patterns and best practices - Experience shipping an iOS app or feature to real users - Exposure to technologies in our mobile stack, including Swift Concurrency, The Composable Architecture, Bazel, OpenAPI, or Buildkite - Experience with web or backend development COMPENSATION - The monthly rate for this internship is $12,500 USD + housing stipend RAMP BENEFITS - Apple MacBook - Catered Lunches in NYC office Monday-Friday BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Explore our Engineering Blog & Emerging Talent Blog to learn more about how we build at Ramp and what it’s like to start your career here. ABOUT THE ROLE Ramp is, at its core, an engineering company, and is on a mission to build the best engineering team in the US! We are looking for Android interns (12 or 16 weeks) who are excited to be part of our story and help us build a diverse and vibrant tech community. We hire engineers with a broad set of technical skills, who are highly cross-functional, and eager to solve a wide range of engineering challenges. Our ideal candidate has a strong sense of ownership and enjoys owning projects from inception to scaling them in production. We value people who take pride in their work, and show an aptitude for learning quickly whether they’re familiar with our stack or not. You'll be working with a nimble team of committed and talented engineers and having a large, long-term impact on technical design and engineering culture. WHAT YOU’LL DO - Build and ship new features for Ramp’s Android app - Work alongside experienced engineers and contribute to our mobile codebase - Collaborate with Product and Design to bring new features and experiences to life - Learn from customer feedback and help continuously improve our product - Contribute to engineering tools and processes that help the team move quickly and scale WHAT YOU’LL NEED - Currently pursuing a . or higher in Computer Science or a related technical field, graduating December 2027 or later - Experience with Kotlin and/or Android development through internships, coursework, or personal projects - Strong programming fundamentals and understanding of mobile development concepts - Experience building a mobile app, feature, or relevant project - Ability to turn product ideas into thoughtful engineering solutions - Desire to learn quickly, take ownership, and work in a fast-paced environment NICE TO HAVES - Experience with Jetpack Compose - Familiarity with mobile design patterns and best practices - Experience shipping an Android app or feature to real users COMPENSATION - The monthly rate for this internship is $12,5000 USD + housing stipend RAMP BENEFITS - Apple MacBook - Catered lunches and dinners in NYC office Monday-Friday BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Explore our Engineering Blog & Emerging Talent Blog to learn more about how we build at Ramp and what it’s like to start your career here. ABOUT THE ROLE Ramp is, at its core, an engineering company. We’re looking for frontend and full-stack engineering interns who are excited to build intuitive, high-quality products that solve complex problems for our customers. Our ideal candidate has strong JavaScript fundamentals, an eye for great user experiences, and enjoys turning customer needs into thoughtful engineering solutions. Our frontend stack includes TypeScript, React, Vite, and Ryu, our in-house design system. WHAT YOU’LL DO - Build performant, beautiful, and intuitive interfaces for businesses with complex needs - Own meaningful projects and ship products alongside cross-functional teams - Work closely with product, design, and business teams to turn customer feedback into product improvements - Contribute to the tools, systems, and engineering practices that help Ramp scale WHAT YOU’LL NEED - Currently pursuing a . or higher in Computer Science or a related technical field, graduating December 2027 or later - Strong JavaScript fundamentals and attention to visual and product details - Experience with one or more programming languages - Track record of shipping high-quality products, features, or side projects - Ability to turn product and business ideas into engineering solutions - Desire to learn quickly, take ownership, and work in a fast-paced environment NICE TO HAVES - Experience with React - Familiarity with or interest in TypeScript and modern frontend development - Interest in fintech, AI, or building products at scale COMPENSATION The monthly rate for this internship is $12,500 + a housing stipend. RAMP BENEFITS - Apple MacBook - Catered lunches and dinners in our NYC office Monday through Friday - $10/week for Coffee with a Colleague BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

Cloud DevOps Engineer

Azumo builds and operates production AI systems for companies ranging from seed-stage startups to Meta. We are hiring a Cloud DevOps Engineer to own the infrastructure those systems run on: the clusters, the pipelines that deploy to them, and the monitoring that says whether any of it is healthy. The role is fully remote across Latin America, aligned to your client's working day.

You will not be handed a runbook. Azumo has shipped production infrastructure since 2016, and the work here is in systems that are already live: what breaks, what a cluster costs to run, and what nobody has automated yet because it was always easier to do by hand.

Where this role sits

At Azumo, ownership is split by what gets built: the pipelines, the method behind a decision, the product, and what an AI system does once it's live. This role owns what all of it runs on — clusters, deployment, and the infrastructure those systems depend on to stay up.

A system that is down, a slow query nobody escalates, a cluster that costs more than it should: they are all yours. Recovery first, root cause after, and the change that keeps it from happening again.

What you will build

• Clusters that hold. Kubernetes in production — provisioning, upgrades, networking, and the workload configuration that decides whether a bad deploy takes one service down or all of them.
• Infrastructure as code. Terraform or equivalent, with environments reproducible from the repository rather than from memory, and drift that gets detected instead of discovered.
• Delivery pipelines. CI/CD that developers and QA can rely on, container images that are built the same way every time, and deployments to production that are unremarkable.
• Observability and response. Monitoring and alerting that fires on what matters, plus the investigation, the root cause and the follow-up change when something does break.
• Infrastructure for AI workloads. The clusters and inference services the AI Engineer lane deploys onto, whether that's hosted APIs or models we run ourselves, with the cost and scaling profile each one brings.
• Cost and capacity. What the infrastructure costs to run, what it would cost at three times the traffic, and which of the two problems is worth solving now.
• Hardening. Linux, Kubernetes, containers and the service mesh secured as a default rather than as a project, with secrets, access and audit trails that survive a client's review.
• Tooling, documentation and support. The internal tooling your own team runs on, the documentation that makes any of it operable by someone else, and the developers and QA you unblock during the release cycle.
• Work inside the client's environment, when that's the engagement. Some of this work runs on Azumo's own infrastructure and some inside a client's — their repositories, their cloud account, their change process. Azumo is SOC 2 certified, client code stays in client repositories, and some engagements carry additional requirements such as HIPAA.

How we work

Our engineers build with AI every day. Claude Code, Codex, and similar tools are part of the standard toolchain here, not an experiment. We run an automated audit across the whole codebase on day one and every day after, grading security, cost, and architecture findings by severity with the exact file and line, so a small team can move quickly without quality drifting. We stay vendor-neutral across OpenAI, Anthropic, and open-weight models, and we run Valkyrie, our own production layer, when a single interface to any model is the right call.

About Azumo

Azumo is a San Francisco based software development company that has been building intelligent applications since 2016. We provide nearshore AI engineering teams to organizations that need production AI faster than they can hire for it: as an embedded engineering team, as AI staff augmentation alongside an existing team, or as a full project build. Our engineers work from Latin America, aligned to United States time zones, and have delivered for Twitter, Meta, Discovery Channel, Omnicom, UnitedHealth, and CENTEGIX.

We hire for seniority and test for it before anyone joins a client team. We support engineers in going deep on the modern AI stack, and we give time back to open-source work, community teaching, and philanthropy.

Apply at https://azumo.com/join-our-team or write to us at people@azumo.com.

Requirements

Basic qualifications

• 5+ years as a DevOps, SRE or systems engineer running production infrastructure, with the fundamentals that go with it: Linux administration, networking, Git, and scripting in Bash plus Python or Go.
• Kubernetes in production, at depth: not only deploying to a cluster someone else built, but provisioning, upgrading and debugging one when it misbehaves.
• Infrastructure as code as your working practice: Terraform or equivalent, with state, modules and environment parity you can defend.
• CI/CD pipelines you built and maintain — GitHub Actions, GitLab or equivalent — and container images you are responsible for.
• Cloud deployment experience on AWS, Azure or GCP, including the managed Kubernetes service and the cost model that comes with it.
• Monitoring and incident work: Datadog, CloudWatch or equivalent, and a track record of taking an incident from alert to root cause to a change that prevented the repeat.
• Security hardening of Linux, containers and Kubernetes as part of how you build, not as a separate phase.
• Working discipline around infrastructure cost and capacity. You can explain what a cluster costs to run and what you did about it.
• Active use of AI-assisted coding tools such as Claude Code, Cursor, or GitHub Copilot in real delivery work.
• Clear written and spoken English, C1 or above, and the confidence to explain a technical trade-off directly to a client.
• Bachelor's degree in Computer Science, a related field, or equivalent professional experience.

Preferred qualifications

• Service mesh and traffic management: Istio, Linkerd or equivalent, and the failure modes they introduce as well as the ones they solve.
• Helm, Kustomize or an equivalent approach to templating and environment configuration.
• Database operations at production scale: PostgreSQL, MongoDB, RDS, DynamoDB or equivalent.
• Running or scaling inference workloads, and the cost and latency trade-offs against hosted APIs.
• Delivery under a compliance regime such as SOC 2 or HIPAA.
• Cloud certifications, or contributions to open-source infrastructure tooling and published technical writing.

Benefits

100% remote-first culture (work anywhere in Latin America)

Paid time off (PTO)

U.S. Holidays

Solid AI Training and certification

Mentored career development

Profit sharing

$US remuneration

Maternity coverage

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? The Admin team at Cohere is looking for an Executive Assistant to support Cohere's VP of EMEA, and to manage the Revenue global EA team. In this dynamic and collaborative role, you will thrive in a fast-paced environment, working cross-functionally to provide high-value support. You will manage executive calendars, coordinate travel arrangements, enhance team cohesion through various initiatives, and take on diverse projects. Additionally, you will be responsible for managing a high performing team of EAs across the company. We are seeking someone who is eager to dive into the challenges and opportunities that come with supporting our executive team. If you have a passion for providing seamless administrative support and contributing to a high-performing organization, this role is ideal for you. In this role, you will: - Manage the day-to-day schedule for our VP of EMEA, including calendaring, booking meetings [internal and external] and other commitments to ensure a balanced and efficient workday - Coordinate internal and external meetings (think 1:1s, board meetings, partner meetings) and assist with documentation that may be required in conjunction with meetings - Oversee travel arrangements and logistics for our leadership team, including booking flights and accommodations, schedule, and expense reconciliation - Serve as a strategic partner to your executive, orchestrating cross-functional initiatives to drive executive productivity and effectiveness - Work directly with your executive’s department leads to drive strategic planning, manage priorities, and maximize your executive’s productivity - Manage the day to day operations for the Revenue EA team, including 1:1s, performance management, and career development - Work to identify new ways to add value and proactively take on tasks that can help our leadership team be more productive. We’re looking for someone who loves to optimize operations and processes and is equally excited to share their ideas with our team! - Take on special projects like coordinating team events or community-building activities - Communicate effectively with internal and external stakeholders while maintaining a strict level of confidentiality You may be a good fit if you have: - 5+ years of experience working as an Executive Assistant or equivalent experience - 2+ years of experience managing a high performing Admin team - You anticipate others needs and can work proactively to address them - Previous experience partnering with senior leaders in a fast-paced, innovative environment - You are a strong communicator, both written and verbal - and feel comfortable speaking to C-level stakeholders. - You are highly self-motivated and exercise discretion, tact, and professionalism - You’re detail-oriented, love staying organized, and stay cool under tight deadlines - Experience with tools like Slack, Google Calendar, Google Sheets, Google Slides - You enjoy a balance of collaborative and independent work. - Experience creating and maintaining positive working relationships with internal and external stakeholders. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services ., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @ or @ email alias. If jobs are viewed on other sites then please verify these through our official careers page.

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? The Admin team at Cohere is looking for an Executive Assistant to support Cohere's SVP of People, and to manage some of our global EA team. In this dynamic and collaborative role, you will thrive in a fast-paced environment, working cross-functionally to provide high-value support. You will manage executive calendars, coordinate travel arrangements, enhance team cohesion through various initiatives, and take on diverse projects. Additionally, you will be responsible for managing a high performing team of EAs across the company. We are seeking someone who is eager to dive into the challenges and opportunities that come with supporting our executive team. If you have a passion for providing seamless administrative support and contributing to a high-performing organization, this role is ideal for you. In this role, you will: - Manage the day-to-day schedule for our SVP of People, including calendaring, booking meetings [internal and external] and other commitments to ensure a balanced and efficient workday - Coordinate internal and external meetings (think 1:1s, board meetings, partner meetings) and assist with documentation that may be required in conjunction with meetings - Oversee travel arrangements and logistics for our leadership team, including booking flights and accommodations, schedule, and expense reconciliation - Serve as a strategic partner to your executive, orchestrating cross-functional initiatives to drive executive productivity and effectiveness - Work directly with your executive’s department leads to drive strategic planning, manage priorities, and maximize your executive’s productivity - Manage the day to day operations of part of the EA team, including 1:1s, performance management, and career development - Manage the broader EA team to promote collaboration, communication, and efficiency across departments - Work to identify new ways to add value and proactively take on tasks that can help our leadership team be more productive. We’re looking for someone who loves to optimize operations and processes and is equally excited to share their ideas with our team! - Take on special projects like coordinating team events or community-building activities - Communicate effectively with internal and external stakeholders while maintaining a strict level of confidentiality You may be a good fit if you have: - 7+ years of experience working as an Executive Assistant or equivalent experience - 2+ years of experience managing a high performing Admin team - You anticipate others needs and can work proactively to address them - Previous experience partnering with senior leaders in a fast-paced, innovative environment - You are a strong communicator, both written and verbal - and feel comfortable speaking to C-level stakeholders. - You are highly self-motivated and exercise discretion, tact, and professionalism - You’re detail-oriented, love staying organized, and stay cool under tight deadlines - Experience with tools like Slack, Google Calendar, Google Sheets, Google Slides - You enjoy a balance of collaborative and independent work. - Experience creating and maintaining positive working relationships with internal and external stakeholders. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services ., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @ or @ email alias. If jobs are viewed on other sites then please verify these through our official careers page.

CSQ427R325

PLEASE NOTE**:
Due to federal contract requirements and client site access obligations, U.S. citizenship is required** to access classified information.

Candidates must possess an active Top Secret Clearance and reside in the greater Huntsville, Alabama region.

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel with being technical, with the expectation that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization.

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise
• Create, own, and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the following work streams:
• Main use cases moving from ‘win’ to production
• Enablement/user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• U.S. citizenship
• Top Secret Clearance
• 7+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management, including account, stakeholder, and resource management accountability
• Experience in resolving complex and important escalations with senior customer executives
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Location: Toronto, ON

REQ ID - FEQ427R15

We are looking for pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Solutions Architect (SA) defines and directs the technical strategy for our largest and most important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the greater region.

The impact you will have:

• You work with multiple clients as the main technical voice for Databricks.
• You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy
• You implement the technical strategy in the account, in close understanding of the strategy.
• You build a movement of technical champions within the account.
• You align technical strategies around Databricks solutions.
• You work with your sales team and technical peers to drive business outcomes for our clients

What we look for:

• 5+ years of customer-facing presales experience working in the FSI domain.
• Proficiency at establishing virtual teams, and leading them to ultimate success within the account.
• Experience working very large (> $1m ARR), global accounts.
• Form relationships with executives and influencers.
• Present a convincing point-of-view to important decision-makers that leads them down a path of success.
• Technical in big data, data science and cloud (Azure & AWS).
• An ability in data-driven business transformation, and driving change with data.
• Production programming experience in Python, R, Scala
• Nice to have: Databricks, Snowflake, AWS or Azure Certification

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticpates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.



Canada Pay Range
$175,800-$241,800 CAD
About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.