We're looking for an Analyst Relations & Customer Marketing Manager to help tell the Constructor story to both industry analysts and our valued customers.

You'll lead our relationships with Gartner, Forrester, IDC, and other tier-1 firms, managing everything from briefings and evaluations to ongoing analyst engagement. You'll also create and run campaigns that ensure our customers know about our latest products and features as well as grow our customer advocacy program.

If you've thrived in the world of analyst relations, know what it takes to perform well in a Magic Quadrant or Forrester Wave, and want to gain traction with our current customers, this is the role for you.

Analyst Relations

• Own the AR program end-to-end: annual strategy, briefings, inquiry management, evaluation cycles, and ongoing analyst engagement
• Manage our presence in major analyst evaluations (Magic Quadrant, Forrester Wave, IDC MarketScape) — from submission strategy through final publication
• Build and maintain genuine relationships with tier-1 and tier-2 analysts, understanding what each analyst cares about and tailoring our engagement accordingly
• Lead briefing preparation: working across product, product marketing, and leadership to build crisp, evidence-backed narratives and prep executive spokespeople
• Maintain an AR intelligence function — tracking analyst sentiment, surfacing relevant research, and feeding competitive and market insights back to product and go-to-market teams

Customer Marketing

• Design and run lifecycle campaigns that drive product and feature awareness among the existing customer base
• Build and execute adoption campaigns in partnership with Product and Customer Success that move customers from awareness to active usage of new and underutilized features
• Produce a steady cadence of customer stories across formats: written case studies, video, slide-ready summaries, and co-branded content
• Build and manage a customer reference and advocacy program — identifying, recruiting, and nurturing customer advocates without burning them out
• Identify and develop upsell-ready customer segments — working with Product Marketing, CS and Sales to create marketing programs that convert engaged, high-adoption customers into expansion pipeline for additional products

Requirements

Required

• 3+ years of experience in analyst relations, with direct ownership of analyst briefings and at least one full evaluation cycle (Magic Quadrant, Forrester Wave, or equivalent)
• Demonstrated ability to build and maintain relationships with industry analysts — not just schedule calls, but cultivate trust over time
• Experience directly managing analyst briefings and managing Q&A without a handler in the room
• Strong command of analyst firm processes, cadences, and relationship tiering across Gartner, Forrester, and IDC
• Comfort working cross-functionally with product, sales, and executive stakeholders to gather input and drive alignment

Preferred

• Experience in customer marketing, customer advocacy, or reference program management
• Background in content creation — case studies, customer stories, or executive communications
• Experience working with CRM data (Salesforce) and customer lifecycle metrics (NPS, CSAT, expansion signals)

Skills

• Exceptional storyteller who turns product capabilities into crisp, compelling stories
• Deep comfort with technical or complex products and familiarity with AI/ML fundamentals
• Excellent project management and attention to detail, able to manage complex initiatives from concept to execution
• Knows how to get what they need from other functions, including Product, CS, Sales, and the executive team
• A growth mindset with creativity, ambition, and a proactive approach to problem-solving and innovation.

Mindset

• Adaptable communicator who can shape the message to the audience
• Nurtures relationships over the long term
• Comfortable with ambiguity and rapid change
• Evidence and data-driven in communication
• Excited by both deep strategy and fast hands-on execution

Benefits

• 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
• 💰 A competitive compensation package including stock options
• 🌎 Fully remote team - choose where you live
• 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
• 💻 Apple laptops provided for new employees
• 🎓 Training and development budget for every employee, refreshed each year
• 👪 Parental leave for qualified employees
• 🧠 Work with smart people who will help you grow and make a meaningful impact

Diversity, Equity, and Inclusion at Constructor

At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Lead Generation Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Identify and engage target customers across multi-site and facility-based organizations, including:
• Retail chains (multi-location operations);
• Hotels and hospitality groups;
• Schools, universities, and campus environments;
• Other large facilities with similar infrastructure profiles;
• Ensure all prospecting and qualification activity is aligned with the core technical requirement, prioritizing facilities where centralized or scalable AC control challenges exist;
• Focus outreach on organizations operating 30+ split AC units controlled via IR remote systems;
• Build and maintain a pipeline of qualified decision-makers within relevant operational and facility management functions across target industries.

What you need to succeed in this role:

• Excellent English communication skills (C1 for both spoken and written);
• Proven B2B outbound lead generation experience with a strong track record of booking qualified meetings;
• Advanced prospecting and decision-maker targeting, with hands-on experience engaging Facilities, Operations, Energy, and General Management leaders;
• Expertise in building highly targeted prospect lists and executing multi-channel outreach strategies (email, LinkedIn, and light call touches) aligned with ICP requirements;
• Strong ability to qualify prospects against strict ICP criteria, ensuring sales-ready opportunities and high meeting quality;
• Experience targeting sites or portfolios with 30+ split AC units controlled via IR remotes (non-thermostat-based systems), aligning outreach to technical and operational realities;
• Commitment to professional outreach standards, including high deliverability practices, personalized messaging (no blasting/spam), opt-out management, and full awareness of GDPR and CAN-SPAM compliance;
• Comfortable tracking outreach activities and outcomes in HubSpot (preferred) or shared tracking systems, with consistent weekly performance reporting and insights;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Benefits:

• Flexible schedule (6–10 hours per week during the initial trial phase, with the capacity and willingness to scale involvement in line with performance outcomes);
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements;

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.;

About You

The France Partnerships Manager is a strategic leader responsible for establishing and growing Constructor's partner ecosystem in France. This role involves identifying, developing, and managing key relationships with SIs, agencies and ISVs/ Tech partners to drive revenue and expand market reach. A successful candidate will possess strong communication, negotiation, and relationship-building skills, with a deep understanding of the ecommerce implementation landscape and SI business models. This individual will be instrumental in enabling successful client deployments, fostering collaborative engagements, and contributing to the company's overall growth through SI partnerships.

About Us

Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: constructor.io.

About the Position

• Maintain a deep understanding of the ecommerce tech and ISV landscape.
• Identify and execute go-to-market strategies with partners in the region.
• Partner with regional sales leadership to define and execute growth plans.
• Establish and grow strategic partnerships within the ecosystem.
• Identify, develop, and manage key executive relationships to drive successful client implementations.
• Own the onboarding, activation and development of partners.
• Contribute to the company's overall growth by achieving strategic partnership goals, including partner-sourced and influenced revenue, and successful client deployments.
• Possess strong communication, negotiation, and relationship-building skills.
• Work effectively across internal teams and lead through influence.

Requirements

• Experience developing, launching, and scaling go-to-market motions with Systems Integrators and ISV partners in France, Italy
• Experience working with SIs specializing in ecommerce implementations.
• Good network and senior-level contacts within the ecommerce space.
• Prior experience managing executive relationships and driving activation and engagement.

Benefits

• 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
• 💰 A competitive compensation package including stock options
• 🌎 Fully remote team - choose where you live
• 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
• 💻 Apple laptops provided for new employees
• 🎓 Training and development budget for every employee, refreshed each year
• 👪 Parental leave for qualified employees
• 🧠 Work with smart people who will help you grow and make a meaningful impact

Diversity, Equity, and Inclusion at Constructor

At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.

Hi everyone,
I’m currently looking to hire a Software Engineer for ongoing development work.
We’re building scalable web applications and backend systems, and need someone who is comfortable working across the stack or specializing in backend/frontend.
Tech stack includes:
JavaScript / TypeScript
React / Next.js
Node.js
Python / PHP (bonus)
PostgreSQL / MySQL
REST APIs, Docker
What we’re looking for:
Strong experience in software development
Ability to work independently
Good understanding of APIs and system design
Remote-friendly mindset
Details:
Remote (EU/US/CA preferred)
Part-time / flexible
Budget depends on experience
If you’re interested, comment or send a message with your experience and location.

Hi everyone,
I’m currently looking to hire a Software Engineer for ongoing development work.
We’re building scalable web applications and backend systems, and need someone who is comfortable working across the stack or specializing in backend/frontend.
Tech stack includes:
JavaScript / TypeScript
React / Next.js
Node.js
Python / PHP (bonus)
PostgreSQL / MySQL
REST APIs, Docker
What we’re looking for:
Strong experience in software development
Ability to work independently
Good understanding of APIs and system design
Remote-friendly mindset
Details:
Remote (EU/US/CA preferred)
Part-time / flexible
Budget depends on experience
If you’re interested, comment or send a message with your experience and location.

Note for US Citizens: typically the IRS will not tax the first $126,500 USD you earn abroad under the Foreign Earned Income Exclusion

Hiring: English Communication Specialist with Basic Knowledge of Software Development (Remote | Flexible Hours)
Hi everyone,
I’m a team lead in my software development team and I am looking for someone to support client communication and participate in online meetings.
Requirements:
• Nationality: U.S., Canada, U.K., Netherlands, Australia, New Zealand or other Europe countries
• Degree: Holds on bachelor’s degree or master’s degree
Role Responsibilities:
• Join scheduled online meetings with clients
• Communicate clearly and confidently in English
What We are Looking For:
• Strong spoken English (clear, confident, and natural)
• (Must have) Basic knowledge of computers and software development
• Comfortable speaking with U.S.-based clients
• Professional, reliable, and detail-oriented
• Stable internet connection and a quiet working environment
Compensation & Work Setup:
• Paid opportunity ($ 0.8 per minute = $ 50 per hour)
• Flexible schedule (part-time, project-based, 5 ~ 10 hours per week)
• Fully remote
Hiring Process:
• Trial video call before onboarding

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Primary Purpose

As a Managing Consultant, Executive Insights, you are responsible for leading executive‑level customer engagements that translate complex interaction data into clear, credible, and outcome‑driven business narratives. In this role, you will act as a trusted advisor to senior customer audiences, synthesizing analytical insights and mapping them to specific technologies, use cases, and measurable business outcomes.

You will partner closely with Advanced Analytics, Experience Intelligence, Product, and go‑to‑market teams to deliver high‑impact insights in strategic customer situations. In addition to customer engagement leadership, this role plays a critical part in advancing the Executive Insights / Value Insights offering as new data sources, use cases, and analytical capabilities are introduced.

The ideal candidate is intellectually curious, business‑oriented, and highly credible with executive audiences, with the ability to distill complexity into focused, actionable insight.

Primary Functions / Responsibilities

• Serve as the primary lead and presenter for executive‑level insights engagements with Director‑level through C‑suite customer audiences.2
• Translate analytical findings into clear, executive‑ready narratives that articulate key business challenges and opportunities, why they matter, how they can be addressed using specific technologies and capabilities, and expected business outcomes
• Map insights surfaced in customer interaction data to concrete AI, automation, and CX technology use cases to drive action and impact.
• Synthesize inputs from analytics, automation, and product teams, focusing on interpretation and storytelling rather than raw data production.
• Actively contribute to the evolution of the Executive Insights offering, helping expand supported use cases, datasets, and analytical approaches based on field experience.
• Provide structured feedback to Analytics, Product, and Research teams to inform ongoing improvements and future capability development.
• Partner with account teams and sales leadership to prepare for strategic customer engagements, including executive briefings, QBRs, and competitive situations.
• Maintain a high bar for credibility and consistency in senior‑level customer conversations.
• Educate internal teams on how insights, technology, and business outcomes connect, supporting effective and appropriate use of advanced analytics deliverables.
• As the Advanced Analytics and Experience Intelligence organization continues to evolve, support related initiatives, projects, or strategic engagements as needed.

Required Education

Bachelor’s degree in Business, Analytics, Strategy, Finance, Management, or a related field.

Master’s degree preferred.

Required Experience / Skills

• 7+ years of experience in a consultative, customer‑facing role (e.g., management consulting, strategy, analytics advisory, presales, or similar)
• Demonstrated experience presenting complex analytical or technical concepts to senior business audiences
• Strong ability to articulate business value and outcomes derived from data and technology
• Proven executive communication skills, both verbal and written
• Ability to create and deliver polished, executive‑ready presentations using Microsoft PowerPoint
• Comfort operating in ambiguous environments and adapting in live executive discussions
• Ability to collaborate effectively across cross‑functional teams
• Ability to work with sales leadership and account teams in strategic opportunity contexts
• Demonstrated initiative and ability to work independently
• Ability to manage multiple priorities and deadlines simultaneously
• Willingness to travel up to approximately 25%.

Preferred Experience

• Background in management consulting or strategy roles
• Experience with CX, AI, automation, contact center or analytics platforms
• Prior experience leading executive briefings, readouts, or strategic advisory engagements

This job description is not intended to be all‑inclusive, and the employee will also perform other reasonable related business duties as assigned by management.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Senior Database Reliability Engineer (DBRE)

Experience Level: Mid–Senior (4+ years PostgreSQL experience)

About the Role

We are looking for a highly skilled Database Reliability Engineer (DBRE) with deep expertise in PostgreSQL at scale and solid experience with MySQL. In this role, you will design, operationalize, and optimize the data persistence layer that powers our large-scale, mission-critical systems. You will work closely with SRE, Platform, and Engineering teams to ensure performance, reliability, automation, and operational excellence across our database environment.

This is a hands-on engineering role focused on building resilient data infrastructure, not just administering it.



Responsibilities:

Architecture, Reliability & Performance

• Design, implement, and operate highly available PostgreSQL clusters (physical replication, logical replication, sharding/partitioning, failover automation).
• Optimize query performance, indexing strategies, schema design, and storage engines.
• Perform capacity planning, growth forecasting, and workload modeling.
• Own high-availability strategies including automatic failover, multi-AZ/multi-region setups, and disaster recovery.

Automation & Tooling

• Develop automation for any and all tasks including but not limited to: provisioning, configuration, backups, failovers, vacuum tuning, and schema management using tools such as Terraform, Ansible, Kubernetes Operators, or custom tooling.
• Build monitoring, alerting, and self-healing systems for PostgreSQL and MySQL.

Operations & Incident Response

• Lead response during database incidents—performance regressions, replication lag, deadlocks, bloat issues, storage failures, etc.
• Conduct root-cause analysis and implement permanent fixes.

Cross-Functional Collaboration

• Partner with software engineers to review SQL, optimize schemas, and ensure efficient use of PostgreSQL features.
• Provide guidance on database-related design patterns, migrations, version upgrades, and best practices.

Required Qualifications

• 4 plus years of hands-on PostgreSQL experience in high-volume, distributed, or large-scale production environments.
• Strong knowledge of PostgreSQL internals (WAL, MVCC, bloat/ vacuum tuning, query planner, indexing, logical replication).
• Production experience with MySQL (InnoDB internals, replication, performance tuning).
• Advanced SQL and strong understanding of schema design and query optimization.
• Experience with Linux systems, networking fundamentals, and systems troubleshooting.
• Experience building automation with Go or Python.
• Production experience with monitoring tools (Prometheus, Grafana, Datadog, PMM, pg_stat_statements, etc.).
• Hands-on experience with cloud environments (AWS or GCP).

Preferred/Bonus Qualifications

• Experience with PgBouncer, HAProxy, or other connection-pooling/load-balancing layers.
• Exposure to event streaming (Kafka, Debezium) and change data capture.
• Experience supporting 24/7 production environments with on-call rotation.
• Contributions to open-source PostgreSQL ecosystem.

This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.

Requires in-person onboarding and travel to our San Francisco, CA HQ office or our Chicago office during the first week of employment.



#LI-Hybrid

#LI-LSS1

P6805_3362886

Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:
$160,000-$220,000 USD
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:
$143,000-$196,000 USD
The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.