Riot Visual Designers seek to craft the best player experiences through their knowledge of systemic design, graphic design, interactivity, layout, typography, colour theory, and illustration. Designers collaborate with cross disciplinary teams and act as both artistic and design problem solvers. They understand players and ask questions about the what, who and how when solving for an interface or communication challenge.

As a Senior Visual Designer on League of Legends, you will work collaboratively with other visual designers and artists to develop interactive experiences for League of Legends. We need your help producing assets of the highest quality to help immerse our players in the world of Runeterra.

You will be embedded into a Dublin-based team working closely with developers and will report into the Production Director. You will work closely with the Art Director to collaborate with other artists to develop style guides, set visual direction, implement content, and improve on existing design work in and around the game.

This role will be based in the Dublin office on a hybrid basis on a 12 month contract.

Responsibilities:

• Help shape UI direction for the League of Legends features, defining directions that meet the creative goals, and artistic direction of the project.
• Create visually balanced and intuitive interfaces that show a strong grasp of readability, hierarchy, platform, and player behaviour patterns.
• Create and extend themes throughout the project establishing style guides, design systems, and conventions.
• Understand concepts and process behind the existing guides, but also know when to break the rules.
• Collaborate with art, game design, UX design and engineering to create a compelling visual experience that meets the goals for player interaction
• Create assets through each stage of development, driving the development of concepts from early ideation all the way to implementation in game engine
• Use deep knowledge of systemic design, graphic design, interactivity, layout, typography, color theory, and illustration to create seamless player experiences
• Possess a growth mindset, seeking mentorship from the discipline artists and community
• Help uphold, innovate within, and elevate the quality bar for your discipline.
• Work autonomously to uphold craft best practices in Dublin while empowering local developers.

Required Qualifications:

• Hands-on experience contributing to a major feature, game, product launch, or entertainment property through the craft of visual communication design.
• 5+ years of professional experience as a Visual Designer, UI Designer, or UI Artist
• Expert knowledge in Figma

Desired Qualifications:

• Knowledge of the game development pipeline including optimization, localization, implementation.
• Experience in Adobe CC products including photoshop.
• Familiarity with game engines ( Unity / Unreal ).
• Experience in a secondary area such as motion graphics, illustration, animation, or modeling is a plus.
• Experience working in a distributed development environment.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE ROLE: PRODUCT LEAD, GROWTH ⭐️ At Alan, everyone is first and foremost an individual contributor. Product Managers at Alan are responsible for going deep on user needs, defining a product strategy, and turning it into a high impact product roadmap. - You'll work closely with designers, engineers and ops to define the right product and implement it. - You'll partner and align with all parts of the business: Marketing, Sales, Brand, and Data. About the Growth area Growth owns everything that happens before someone becomes a member: how prospects find Alan, how they decide we're right for them, and how they start. It runs across two crews. - Conversion: the conversion flows and referral surfaces that turn prospects into members. - Growth Infrastructure: the website, marketing measurement, and marketing ops that make growth marketing efficient. You'll own the product across both crews. You'll set the overarching product vision, manage the PMs, push experimentation velocity, and lead Alan's move to make Growth Product AI-native. More specifically, this means the following. Lead Alan's AI ambition in Growth The way people discover and buy insurance is about to change, and we want Alan ahead of it. You'll set the agenda and ship against it: - Conversational AI that guides prospects through our sales flows. - AI-native acquisition surfaces. - Alan inside LLM ecosystems. Picture a GPT app where a prospect can shop for and buy health insurance, and agentic commerce more broadly. You don't need to have built all of this before. You do need a real, opinionated view of where AI is going, and the drive to turn it into shipped product rather than decks. Build an experimentation engine Conversion is won by learning faster than anyone else. We have achieved a first baseline of A/B testing, learning loops, and a clear shared bar for what actually counts as a win. Now we want to take it to the next level. You'll improve our experimentation culture and the velocity. Give the area a coherent vision You'll align the Conversion and Growth Infrastructure roadmaps and concentrate the team's bets where the leverage is. Two bigger shifts sit in your scope. Alan is going from one product to many, and Growth needs to move from a single conversion flow toward something modular. We're also scaling a self-served model built to travel fast, so it can reach a new country quickly with controlled local adaptation. Build the team You'll manage the PMs in the area and contribute to people topics for all product communities in the area (Design, Engineering, Data, Insurance). That means hiring, coaching, raising the bar on craft, and running a team that owns its outcomes. Continuously increasing talent density is a key part of this job. ⭐️ ABOUT YOU ⭐️ You may be a great fit at Alan if you have: - 6+ years of product related experience, currently at Lead or Group PM level, or as a Founder. You've owned strategy for a whole area, not a single team. - You've managed product managers directly. Hiring, coaching, hard feedback, performance calls. This is a hard requirement, not a grow-into. - You've shipped real growth product yourself: conversion, activation, or referral. You know funnel math, and you know a genuine win from a vanity one. - Experimentation is how you work, not something you ask others for. A/B testing, statistical significance, attribution. You can challenge a data team and catch a bad read. - You're hands-on in the engine room: event tracking, funnel analysis, experiment dashboards, growth instrumentation. - You're close to AI. Either you've built AI products, or you follow the space closely and have a clear view on where to bet and how LLM systems behave in production. - Ability to influence without authority: rallying distributed teams around shared vision and driving alignment across multiple stakeholders and geographies. - You talk to members and prospects often, you like doing it, and what you hear actually changes your mind. - You care about healthcare. Alan's mission has to genuinely matter to you. For us this is essential, not a nice-to-have. - English fluency is required; French is a nice-to-have. 🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you're the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organise your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance — 100% for you and your children, 90–100% for partners depending on your country. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible training policy, free books and budget to attend and speak at conferences. - Personal growth through coaching: At Alan, coaching isn't just a perk — it's core to who we are. Every Alaner is paired with a dedicated coach from day one. Learn more about our coaching culture - Parental leave. Extended parental leave for all new parents, for permanent contracts only. WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Did you know that research shows women often apply only when meeting 100% of requirements? For this opportunity, we are aiming to hire within the F or higher level range #LI-DNP

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🤹 OPERATIONS AT ALAN Our Operations team guarantees the delivery at scale of our insurance and healthcare products, efficiently and delightfully. This means: - Bringing the ops perspective into Alan strategy - Building our organisation and processes to deliver the vision to allow further disruption and product diversification - Monitoring and running those processes internally or externally on a daily basis - Scaling efficiently and industrializing our operational stack to handle fast growth, international expansion and cost optimisation We handle complex projects in constant interactions with multidisciplinary teams (Product & Design, Engineering, Data, Customer Support, Finance, etc.) You’ll be joining 30+ talented, committed, passionate Ops team members from five different countries. As we grow, expand and diversify our business our operations are becoming ever more complex and our challenges ahead have never been as exciting! Want to learn more about Ops at Alan? Read how we work and hire and watch our team in action ⭐️ THE CHALLENGES We are looking for entrepreneurs in the mindset wishing to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare. Our goal is to deeply re-engineer the experience we offer to our members . We move fast and are proud to tackle big problems! One of our core value is ownership : we expect you to tackle Alan's problems from end to end with a long-term focus, acting on the behalf of the entire Company, never saying “it’s not my job” and being accountable for your actions. Here are some examples of missions you could contribute to: - Scaling psychotherapy online sessions: Defining the operating model from scratch, making hard resourcing decisions under uncertainty, managing quality at scale, and driving international replication. Today: 80,000 sessions were delivered & 93% of users report reduced stress. - Saving millions through fraud detection: Building a detection capability with no playbook. Owning make-vs-buy decisions on tooling, balancing precision against member experience at scale, and managing the external surface. Partner negotiations, industry lobbying, and ecosystem-level fraud strategy. - Reinventing healthcare expense payment: Challenging a key French health insurance item (Tiers Payant), owning complex supplier negotiations autonomously, and cutting the budget line by more than half while improving member satisfaction. ⭐️ IF YOU HAVE SOME OF THE FOLLOWING, YOU MAY BE A GREAT FIT ⭐️ - You have at least 2 years of professional experience in Operations management or entrepreneurship - You are fully fluent in English and Spanish/French/Dutch - You have a high level of structure and strong analytical skills (including Sql fluency for data analysis) - You are capable of building automations (Zapier, n8n…) - You excel at launching and steering projects by setting the high level vision and monitoring the day to day progress - You are strong at optimizing processes while never compromising with members’ delight - You are comfortable in fast-paced environments: you know how to deal with uncertainty, remaining proactive and focused on efficiency - You love to collaborate with transversal teams, not afraid to be hands-on nor to challenge past decisions. For this role we are looking to hire within the B1-D level range based out of France, Belgium or Spain. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium blog / and Glassdoor page for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE DATA TEAM - Being part of Alan's data team means you'll have a positive impact on people's health and wellbeing. - We create insights to help our colleagues focus on what is most impactful. - We build features and tools powered by data that directly help our members. - Examples include: - going deep into health consumption patterns, - understanding our product usage, - creating visibility to help our sales team perform, - automating how we reimburse our members, - building products that help our members stay healthy... We also believe in having a full stack approach: - Each one of us contributes to all 3 aspects of the data spectrum (analytics, engineering, science). This encourages strong ownership and drives impact. - We own our infrastructure. We pride ourselves on a nimble data stack that gives us the flexibility we need. We're mainly using SQL, Python, R, Airflow, Snowflake, and Metabase. - We build in-house tooling to organize our data and serve it to the rest of the company. 🎯 EXPECTED SKILLS AND ABILITIES You would thrive at Alan if most of this sounds like you: - Passionate about owning ambitious problems and developing simple solutions for them - Demonstrated impact during a first successful experience. - Experience or willingness to grow in all 3 aspects of the data spectrum (analytics, engineering, science) -- being specialized in one of these areas is good too! - Proficient in SQL, Python and/or R- Setting a high standard of rigor and precision for yourself, interested in your craft - Great listening and communication skills - Humble, kind, collaborative, and still willing to grow (no matter your seniority!) - Fluent and clear in English, both oral and written (no need to speak French!) For this role we are looking to hire within the C1-E level range ⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium blog / and Glassdoor page for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work 🔄 A quick note about the process Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here #LI-DNP

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ YOUR MISSION ⭐️ 👩‍💻HELPING OUR MEMBERS As a Care Expert, your primary mission is to transform member requests into delightful experiences. You'll be their trusted guide, providing: ✨ Meaningful solutions that make a real difference ⚡️ Swift, timely responses when they need you most 🎯 Crystal-clear, accurate information 🤝 Transparent and helpful guidance every step of the way You'll dive into the fascinating world of healthcare, mastering both: - The intricacies of the French healthcare system - The unique needs of our B2B partners who've chosen Alan as their corporate health insurance provider Your role sits at the heart of what makes Alan special – turning complex healthcare questions into simple, human experiences. 👷IMPROVING ALAN 🎯 Your time at Alan: A perfect balance - 80% dedicated to providing exceptional member support - 20% driving innovative Care projects tailored to your unique expertise 🚀 Project leadership opportunities As an experienced Care Expert, you'll have the chance to: ✨ Drive Process Excellence - Identify and implement key improvements - Transform data insights into actionable solutions - Lead end-to-end implementation 👥 Team impact - Guide and inspire fellow Alaners - Build high-performing project teams - Shape the future of Care at Alan 🌟 Example of projects you might lead: - Design member empowerment initiatives that boost autonomy - Architect Care team structures for peak performance - Collaborate on cross-community product innovations - Help us grow by attracting top Care talent Your projects will be shaped by your passions and expertise, making each role truly unique! ⭐ JOIN THE CARE TEAM! ⭐️ You will thrive at Alan if you: - Have a genuine passion for helping others and find joy in solving member challenges - Master French and English at a full working proficiency level (written and spoken) - Navigate technology with confidence and embrace digital tools - Feel at ease connecting with members across all channels - email, chat, and phone calls (call-back only) - Bring natural empathy and a calm presence to every interaction - Love taking initiative and turning ideas into action - Thrive in collaborative environments where you can both learn and share knowledge - Bonus: Already understand the French healthcare system (but don't worry if you don't - we're great teachers! 😉) For this opportunity, we are aiming to hire within the A1-B1 level range of our salary grid. 🌍 HOW WE WORK - Location: You must be legally eligible to work from France. - Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium blog / and Glassdoor page for more info. YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

We’re looking for someone who understands Reddit and wants to learn SEO and GEO (Generative Engine Optimization).

Your main focus will be helping answer students’ questions on Reddit and creating meaningful engagement in study-abroad communities. You’ll work from a weekly list of relevant Reddit threads, review the context, draft helpful replies, and track what happens after we engage.

You’ll also help turn Reddit insights into SEO and GEO opportunities: fresh content ideas, better answers, search trends, and topics that may appear in Google, ChatGPT, Perplexity, Gemini, and Google AI Overviews.

What you'll do

• Understand the student’s question, subreddit context, and whether we should reply.
• Draft natural Reddit replies that fit the thread and create useful conversations.
• Spot fresh student pain points, unusual questions, and new content angles.
• Support SEO and GEO tasks such as keyword research, SERP checks, AI answer checks, content updates, and reporting.
• Share weekly updates on what students are asking, what worked, what felt off, and what we should test next.

Requirements

• You are or used to be an active Reddit user, and understand the Reddit culture and how to respect community guidelines
• Strong English writing skills.
• Interest in SEO, GEO, AI search, online communities, and study abroad.
• Good at spotting patterns, odd questions, and fresh angles.
• Comfortable working with spreadsheets and tracking results.

Nice to have

• Basic SEO knowledge.
• Interest in ChatGPT, Perplexity, Google AI Overviews, or how AI answers are formed.
• Familiarity with Ahrefs, Google Search Console, GA4, or other SEO tools.
• Interest in international education or student decision-making.

Benefits

• A full-time internship position
• Monthly allowance of EUR 600
• Reimbursement of travel expenses (if you live outside Eindhoven)
• Opportunity to acquire work experience in a highly motivated international team (currently employing around 38 different nationalities) at a fast-growing company located in the vibrant Strijp-S near the centre of Eindhoven, 10 minutes from the central station,
• Informal, entrepreneurial and flexible atmosphere where self-initiative is highly appreciated
• A company environment that is serious about having fun with almost everything we do, including regular memorable team events and a wide range of games and activities during lunch time or after work
• The opportunity to make our world a little better and be at the core of the growth phase of a study choice giant that the world market has been desperately waiting for

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Coordinate projects and provide day-to-day operational support across campaigns;
• Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale;
• Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date;
• Review and approve creator content drafts against brand and campaign guidelines;
• Send and track creator agreements; process payments on schedule;
• Maintain reporting on creator status, output, spend, and performance for stakeholders;
• Flag disputes or at-risk relationships to the internal team with clear context;
• Follow internal procedures and SOPs.

What you need to succeed in this role:

• Excellent English language skills (at least C1 level for both speaking and writing);
• Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly;
• Strong organizational skills with the ability to manage multiple partner relationships simultaneously;
• Experience building and maintaining tracking systems and reporting dashboards;
• Able to independently manage routine negotiations and approvals while knowing when to escalate;
• Availability to handle time-sensitive creator communications as needed;
• Proven ability to deliver tasks reliably and on schedule;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Benefits:

• Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT);
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Hiring Manager: Jeff Martin, CTO

We're looking for an AI Enablement Engineer to drive AI adoption across every team at Applause. You 'll build and maintain a monthly roadmap of AI-powered workflows for departments like Sales, Customer Success, Marketing, Finance, and HR/TA, then actually implement them: standing up tools, wiring integrations into our core systems, training the team on how to use them, and tracking whether they're moving the needle. This is a builder role, and you'll work closely with our CTO and Chief Architect, who own the broader AI vision and governance, while you own execution.

Responsibilities:

• AI Workflow Roadmap & Delivery
• Build a monthly roadmap of AI workflows to design and ship, prioritized by productivity or cost impact, for every department (except Product and Engineering)
• Identify manual, repetitive work across departments and design AI-driven workflows to replace or accelerate it
• Ship the workflows you scope: configure tools, build automations, and get them into daily use, not just document recommendations
• Iterate and fine-tune workflows post-launch based on usage and feedback
• Systems & Integrations
• Support system implementations for AI and adjacent tools, partnering with the CTO and Engineering on technical requirements and data access
• Connect AI tools into core business systems (CRM, HRIS, finance tools, Slack, etc.), so workflows run inside the systems teams already use
• Evaluate and pilot new AI tools for specific departments and use cases, and recommend what to adopt, pause, or retire
• Adoption, Training & ROI
• Train department teams on the workflows and tools you build, and follow up to make sure they're actually being used
• Troubleshoot adoption issues directly with end users rather than escalating them
• Track usage and cost of AI tools by team and use case, and run monthly ROI reporting
• Report progress monthly to the CTO on workflow delivery, adoption, and productivity/cost impact
• Level up teams to build and own their own AI workflows over time, so departments grow more self-sufficient rather than depending on you for every change

Requirements

• Bachelor's degree in Computer Science, Data Science, Engineering, or a related technical field (or equivalent hands-on experience)
• 2–4 years of experience in AI/LLM implementation, workflow automation, technical business operations, or a related hands-on technical role
• Able to write and modify code for simple, internal business applications (even if AI writes most of it)—production-grade or engineering-quality code is not required
• Demonstrated experience building integrations or automations (e.g., Zapier, Make, APIs, low-code/no-code platforms)
• Working knowledge of modern AI tools Claude, Copilot, and similar) and how to apply them to business workflows
• Comfortable working cross-functionally with non-technical teams (Sales, CS, Marketing, Finance, HR) to scope and deliver workflows
• Strong communicator who can train and troubleshoot with non-technical users
• Detail-oriented with strong ownership over initiatives, start to finish
• Very effective in a remote work environment

Benefits

Benefits: 100% remote w/ no office mandate | Unlimited PTO | 22 official company holidays | Health care | Life insurance | Stock options | Amazing colleagues | Energetic culture that is positive and celebrates together | Inspiring mission & software product | Ability to grow your career by being early in a fast-growing tech startupAbout Applause

Applause is a SaaS start-up founded by experienced entrepreneurs and backed by the best VCs in Silicon Slopes. We’re focused on helping companies supercharge their team’s performance so they can win more lifelong customers. Learn more about our company and culture here:

Ember is a product that helps teams build software using AI, really fast. We're hiring an Associate Project Coordinator to take end-to-end ownership of projects, from the first stakeholder conversation to the final handover of the delivered feature.

You own everything in between: gathering requirements, getting them to engineers in a form they can build from, making sure what gets built is tested properly, and handing the finished work back to stakeholders. You're the one person who always knows what was asked for, what was built, and whether it works.

This role requires a very high degree of attention to detail.

What You'll Do

• Take requirements from stakeholders. Sit with stakeholders, understand what they actually need, and turn ambiguous input into clear, structured requirements with defined acceptance criteria.
• Deliver requirements to engineers. Hand off specs to the engineering team, answer their questions, and make sure nothing gets lost in translation. Keep scope clear as the work progresses and track any changes along the way.
• Own testing. Build test plans, define pass/fail criteria, and either run testing yourself or work closely with the team doing it. Verify every feature against the original requirements before it ships. Nothing goes out without your sign-off.
• Hand over delivered features to stakeholders. Walk stakeholders through what was built, confirm it matches what they asked for, and close the loop with their sign-off.
• Keep a clear record across all your projects: what was specified, what changed, what was tested, and what was delivered.
• Track status, blockers, and dependencies across multiple projects at once, and flag risks before they turn into delays.
• Use AI tools to speed up documentation and QA work without cutting corners on quality.

Requirements

• 1 to 3 years in project coordination, delivery, or a similar role, ideally in a software or AI environment
• Able to turn stakeholder conversations into clear specs with testable acceptance criteria
• Working knowledge of prompt engineering for requirements docs and AI-assisted QA
• Hands-on experience with AI-based QA testing, or a strong interest in learning it fast
• Comfortable in task management tools like Trello, Linear, or Asana, including dependency tracking across projects
• Detail-oriented and organized enough to run multiple projects at once without dropping anything
• Enough technical literacy to have real conversations with engineers about APIs, data, and system design, even without an engineering background

Nice to Have

• Exposure to legal tech, proptech, or logistics and shipping software
• Experience running formal QA or UAT cycles in a production environment

Growth Path

This role can grow into Product Owner or Product Manager, Senior Project Coordinator, or Client Services leadership, depending on where your interests take you.

Benefits

• Market-competitive salary– rewarding your contributions fairly.
• Global team experience– collaborate with talented professionals worldwide.
• Exposure in AI – Opportunity for upscaling in AI technologies and techniques.
• Health insurance & wellness perks– including fitness reimbursements.
• Paid leaves– including parental, maternity, and wedding leaves.
• Annual company retreat– connect, network, and recharge with the team.

• Join us and be part of an innovative, fast-growing company where your work makes a real impact!

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As an SMB Territory Sales Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.

This is a field sales opportunity. Candidates must live local to Kitsilano or Vancouver or be willing to relocate.

A day in the life (Responsibilities)

• Generate list of prospective restaurants and manage the entire sales cycle from initial call to close (experience with self-sourcing clients is a huge plus)
• Conduct demos and develop a solution that best meets the prospect’s needs
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position Toast in the market

What you'll need to thrive (Requirements)

• 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
• Since this is a field position, you must have reliable transportation (will reimburse for mileage)
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, and flexible
• General technical proficiency with software

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience with Salesforce CRM is a nice to have

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible).

Total Targeted Cash
$140,000-$160,000 CAD
How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid WorkingWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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