BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. CE Social delivers exceptional customer support and community engagement for Kraken across social media. We answer questions, resolve concerns, and drive conversations in our communities, never shying away from engaging with clients and prospects alike. We're fast, resourceful, and proud to represent Kraken's voice publicly. We're Kraken's eyes and ears on social, and our goal is to run the best social support team in the financial space. As part of CE Social, you'll monitor and engage with clients on social media as a first point of contact for support, handling real-time conversations, account-related questions, and troubleshooting with Kraken's six-star standard of care. You'll be responsible for supporting all of Payward's brands on social, replying to inquiries across our Kraken, Kraken Pro, Krak, Payward, xStocks, Breakout Prop, and NinjaTrader handles. You'll also partner with internal teams to resolve complex issues and contribute to projects that improve the client experience. You're a voice for Kraken in public, helping build its reputation for great client care and community engagement. THE OPPORTUNITY - Monitor social channels and respond promptly to client inquiries - Work across multiple social platforms at once, prioritizing by urgency and volume - Moderate our social communities and enforce community guidelines - Proactively engage clients to grow Kraken's voice and presence on social - Partner with internal teams on complex cases and process improvements - Participate in team meetings, projects, and training sessions - Stay current on new crypto trends, products, and technologies, and on Kraken's own product suite WHAT YOU BRING - 3+ years of experience in social media management, community management, or customer support - Genuine crypto OG experience and knowledge, with a strong pulse on the APAC crypto scene and familiarity with Chinese crypto culture on social media. You're plugged into the space, know the key players, and stay on top of what's happening. - Hands-on, user-side experience across platforms like X, Reddit, Telegram, LinkedIn, Discord, Facebook, and Instagram, plus app store reviews and Trustpilot. Crypto-native experience strongly preferred. - Familiar with Sprinklr and social media management platforms, as well as tools like Zendesk, Jira/Confluence, and Slack. - Sharp attention to detail and the judgment to read intent and tone in client messages - Resilience and multitasking ability for high-volume, high-pressure queues - Comfortable knowing your work is public-facing as every reply is visible - Flexibility to work scheduled shifts (between 4 am to 12 pm UTC), including weekends - Fluent in English and Chinese Mandarin, with confidence writing in Simplified Chinese. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

WHAT WE'RE LOOKING FOR: Our portfolio company is hiring a Director of Operations to run the business day to day so the founders can focus on strategic execution. You will lead the corporate team and own the operating systems behind our studios, including people operations, recruiting, the call center, inventory and warehouse operations, payroll, facilities, vendors, compliance coordination, and the weekly operating cadence. This is a hands-on leadership role. You will make decisions, solve operating problems directly, and build the people and processes that prevent those problems from returning. You should be comfortable moving between a location issue, a hiring decision, a payroll exception, a vendor choice, and a leadership conversation on the same day. WHAT YOU’LL DO: - Lead day-to-day operations across the studio network, corporate team, call center, scheduling, inventory, and warehouse. - Own recruiting, performance management, talent reviews, and workforce planning, with the People Lead reporting to you. - Build and run scorecards, operating reviews, and a weekly accountability cadence for studio partners, regional leaders, and corporate functions. - Run payroll and back-office administration accurately and on time, including corrections and exception handling. - Make facilities, vendor, and location-spend decisions within agreed authority limits, then communicate decisions and business impact clearly. - Coordinate the operational response to labor, compliance, and legal matters by gathering facts, engaging qualified counsel when needed, and bringing the founders a recommendation with clear options. - Identify recurring operating problems, address the immediate issue, and install a process, owner, and measure that prevents repeat failure. - Resolve routine operating decisions are resolved at your level, and provide founders with clear updates rather than unresolved problems. WHAT YOU BRING: - Experience leading operations across multiple brick-and-mortar locations, such as a regional, district, multi-unit, or general-management role. - Direct experience with several of the following: payroll, recruiting, performance management, facilities, vendor management, inventory, scheduling, or call-center operations. - Evidence that you can lead a team while remaining close enough to the work to diagnose problems and act quickly. - Sound judgment about when to decide independently, when to gather more information, and when to involve founders or qualified counsel. - A practical approach to tools, contractors, automation, and AI that improves execution without adding unnecessary headcount. - Clear written and verbal communication, strong follow-through, and a record of holding teams accountable to measurable standards. - Ability to meet the role's travel requirements and work effectively from a remote base near a major US airport. WHAT YOU'LL DELIVER: - Every location has a current scorecard, a named owner, and a consistent weekly review cadence that runs without founder involvement. - Inventory is accurate and reconciled, the call center meets its booking targets, scheduling gaps decline, and payroll runs cleanly and on time. - Open studio-partner and corporate roles move through an active hiring funnel, and performance management improves the quality and consistency of each team. - Studio-partner and employee turnover decline, weaker locations stabilize against clear operating standards, and location profitability improves. - New locations open on plan and build toward the target of $20,000 in monthly profit per location once ramped. - The operating system supports growth from 25 to roughly 40 locations over three years without a decline in quality, contributing to the company's target of approximately $7 million-$8 million in annual EBITDA at 40 or more locations. LOCATION + TRAVEL: - This role is remote-based and can be located anywhere in the United States near a major airport. Expect travel of up to 80% to our portfolio company's studio locations, with more travel possible during the first 90 days while you establish accountability systems on site. Travel is expected to settle to a lower steady rate once the weekly operating cadence is established. - Our locations cluster in Arizona, Texas, and Nevada. Candidates near Phoenix, Houston, Dallas, or Reno are preferred, but proximity to one of these cities is not required. COMPENSATION - $140,000-$160,000 base salary - 30% performance bonus max based on milestones - Health, dental, and vision coverage - Paid time off - Retirement match Disclaimer: The footer section below pertains to ACQ's benefits and core values and portfolio company benefits and core values will differ. BENEFITS: We offer a comprehensive, evolving benefits package designed to support your health, family, and wellbeing. Some key offerings: - Flexible Unlimited Paid Time Off and Company-wide Holidays - Employer sponsored Medical, Dental, & Vision plans - $1,950 annual Employer HSA contribution - FSA options including dependent care - Employee assistance program and mental health resources - Employer match program for 401(k), eligible for both Traditional and Roth accounts - $1,200 annual wellness reimbursement through JOON / that supports health, family care, pet care, fitness, and more! - For local or visiting team members, enjoy access to a state of the art gym at our HQ in Las Vegas * Benefits eligibility applies only to full-time exempt roles. ACQ CORE VALUES: Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. COMPETITIVE GREATNESS Be at your best when your best is needed. Enjoyment of a hard challenge. Those who have the drive to constantly improve, the superior intellect and long term commitment to see incremental improvements become compounding returns. SINCERE CANDOR Have the self awareness to accurately perceive and communicate hard truths that improve others and self, the courage to do so, and the humility to accept them, even when it hurts. Nothing great can be built without feedback: internally or externally. UNIMPEACHABLE CHARACTER Be the type of person with whom people are always proud to associate, personally and professionally. We look for true alignment of thoughts, words, and actions towards a goal worth pursuing.

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Role

We are looking for a Principal Product Manager to lead the strategic evolution of the Auth0 Platform Infrastructure. In this highly visible, high-impact leadership role, you will be the visionary force behind the core infrastructure, consumption models, and platform capabilities that power Auth0’s immense global scale.

You will own the multi-year strategy for critical platform pillars, with a heavy emphasis on redefining our rate-limiting and platform consumption frameworks. As a Principal product leader, you will navigate multi-dimensional scaling challenges (including the paradigm shift of autonomous AI agents), influence executive stakeholders, and ensure our platform remains the most resilient, secure, and performant identity solution for the world’s largest enterprises.

What You’ll Do

• Drive the Long-Term Platform & Consumption Strategy: Define and own the multi-year roadmap for Auth0’s core infrastructure. Align deeply technical platform architecture with broader business objectives, Go-To-Market strategies, and overarching revenue goals.
• Spearhead the Strategic Evolution of Rate Limits & Monetization: Transform rate limits from a protective mechanism into a core business strategy. Pioneer dynamic consumption models, proactive policy-aware observability, and intelligent throttling strategies that align platform costs with customer value, reduce escalations, and unlock new SKUs.
• Architect Global Cloud Resilience & Scale: Champion overarching initiatives for cloud architecture, including Tierless private cloud transitions, Geo HA failover mechanisms, and service-only failovers to guarantee "four nines" reliability while optimizing infrastructure COGS.
• Define the Future of AI Agent Identity & MCP: Lead the industry-level infrastructure strategy for Model Context Protocol (MCP) enablement. Define the standards for how autonomous LLMs and AI agents securely authenticate, consume platform resources at scale, and invoke APIs without destabilizing core human-identity traffic.
• Lead Cross-Organizational Alignment: Serve as the strategic bridge between Engineering, Architecture, Security, and Go-To-Market leadership. Influence without authority across multiple domains, driving consensus among senior engineering leaders and C-level executives.
• Champion Compliance as a Market Differentiator: Ensure infrastructure strategies proactively anticipate stringent global security frameworks , turning security and compliance by design into a competitive advantage for enterprise sales.

What You Bring

• Experience: 8–10+ years of product management experience, with at least 3+ years operating at a Principal, Group, or Lead level. Extensive experience managing highly complex, high-scale infrastructure, platform, or deeply backend products at an enterprise SaaS company.
• Strategic Domain Expertise: Deep understanding of distributed systems, cloud-native architectures (AWS, GCP, or Azure), and infrastructure monetization. Proven track record of turning technical constraints (like rate limits and data streaming) into customer-facing value and revenue drivers.
• AI & Next-Gen Tooling Vision: Forward-looking expertise in the Model Context Protocol (MCP), agentic workflows, and securing high-velocity machine-to-machine (M2M) communications at a massive scale.
• Advanced Technical Fluency: Ability to spar with Principal Architects and Engineering Directors on complex topics such as serverless scaling, API gateways, deterministic vs. probabilistic rate-limiting algorithms, and high-availability (HA) database topologies.
• Business & Analytical Acumen: Strong data-driven approach to platform economics. Experience defining operational SLAs, managing infrastructure margins (COGS), and structuring pricing/packaging around platform consumption.
• Executive Leadership: Exceptional communication skills with the ability to distill complex architectural shifts into compelling business cases for the C-suite, while simultaneously providing crisp, actionable requirements to engineering.

Bonus Points Prior experience driving multi-million dollar infrastructure monetization strategies, deep expertise in Identity and Access Management (IAM), or leading the architectural shift from legacy cloud models to tierless/serverless architectures.





P-2401
#LI-EZ1

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:
$173,000-$237,000 CAD
The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

At Toast, the IQ Grow team is on a mission to scale new, high-impact go-to-market initiatives. By combining the cutting-edge innovation of AI agentic solutions with human-in-the-loop workflows and touchpoints, we are redefining how restaurants connect with their guests. Our goal is to deliver a truly personalized marketing experience that empowers Toast customers to build lasting relationships, drive engagement and grow their businesses. If you're excited about pioneering at the intersection of advanced AI and human-centered design to make a real-world impact, we’d love to have you on the team! You will be a key part of a high-impact, high-ownership engineering team solving complex challenges in a fast-moving product space, balancing technical excellence alongside a strong product mindset to solve for continuous growth.

A day in the life (Responsibilities)

• Design, build and maintain high performing, flexible, and scalable solutions that help restaurants deliver a best-in-class guest experience
• Ship features end-to-end, from design through rollout, monitoring for success and iterating based on real-world use
• Be an awesome teammate who's all in on collaboration and collective success
• Collaborate closely with Product, Design and Engineering stakeholders
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 2+ years of Kotlin/Java experience, delivering products that drive impact
• Comfortable reading and integrating with frontend applications and curious to work across the stack when needed
• Excited about AI-assisted development and LLM-based agents (Claude Code or similar), and interested in pioneering new workflows with the team
• Effectively works with ambiguity, agile delivery, and shipping usable software incrementally
• Passionate about making users happy and seeing people use your product in the wild
• Strong on software development fundamentals — code quality, unit tests, clean code — and open to evolving your workflow with AI tooling
• Strong collaboration skills: you communicate clearly with engineers, product, and business stakeholders, and adapt technical detail to the audience
• Curiosity and a growth mindset: you seek feedback, embrace change, and want to grow toward broader ownership

Our Tech Stack

• A core of Java & Kotlin based backend services
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• Android app built in Java & Kotlin running in the restaurant
• Claude Code and similar AI agentic development tools as part of daily engineering
• PostgreSQL and DynamoDB as core persistence
• And many more technologies that help us build a top class platform.

This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.



How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid WorkingWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken Pro is where serious traders work. Tight spreads, deep books, an API people actually build on. The people who use it are demanding, opinionated, and allergic to marketing. We want someone who belongs in that room. Not a brand account with a person behind it, but a trader's trader who happens to be very good at building community. Come here to build and grow this Community for us. THE OPPORTUNITY - Live in the trenches. Discord, Telegram, X, TradingView, Reddit, the group chats you're already in at 3am. You're not "monitoring channels". You're a participant, with standing. - Be the fastest voice in the room. When a chain halts, a listing drops, or the market goes vertical, you're posting before the screenshots start circulating. Speed with accuracy, not vibes. - Build the inner circle. Stand up an ambassador and power-user program: the market makers, quant desks, and high-volume traders who'll tell you the truth about the product. Give them a reason to stay loud. - Run the room in public. AMAs, live trading sessions, feature launches, competitions, post-mortems when we get something wrong. Own the format, don't just attend it. - Close the loop with Product. You'll be the first to hear that the order entry flow is broken. Your job is to get it to the PM with receipts, then go back and tell the community what happened. - Write things people screenshot. Threads on microstructure, teardowns of new features, release notes that don't read like release notes. - Prove it worked. Sentiment, share of voice, community-sourced signups, retention of the accounts that matter. You bring the numbers to the table before anyone asks. WHAT YOU’LL BRING - You trade. Actual positions, actual scars. You can hold a conversation about funding rates, maker/taker economics, slippage, and latency without reaching for a glossary. - 3+ years running community or social for a product with a technical, skeptical audience. Crypto, fintech, gaming, or dev tools all count. - You write fast and well. Short-form that lands, long-form that holds up under scrutiny from people smarter than the average follower. - You have thick skin and good instincts. Crypto community management means getting yelled at with an audience watching. You de-escalate without going corporate and you know when to push back. - You've built something from a standing start, not just maintained an existing account. - You operate without a brief. Markets don't wait for approval chains, and neither should you… because you know where the line is and you don't need a committee to find it. - You're comfortable with the ambiguity of a company that ships constantly and reorganizes around opportunity. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken Pro is where serious traders work. Tight spreads, deep books, an API people actually build on. The people who use it are demanding, opinionated, and allergic to marketing. We want someone who belongs in that room. Not a brand account with a person behind it, but a trader's trader who happens to be very good at building community. Come here to build and grow this Community for us. THE OPPORTUNITY - Live in the trenches. Discord, Telegram, X, TradingView, Reddit, the group chats you're already in at 3am. You're not "monitoring channels". You're a participant, with standing. - Be the fastest voice in the room. When a chain halts, a listing drops, or the market goes vertical, you're posting before the screenshots start circulating. Speed with accuracy, not vibes. - Build the inner circle. Stand up an ambassador and power-user program: the market makers, quant desks, and high-volume traders who'll tell you the truth about the product. Give them a reason to stay loud. - Run the room in public. AMAs, live trading sessions, feature launches, competitions, post-mortems when we get something wrong. Own the format, don't just attend it. - Close the loop with Product. You'll be the first to hear that the order entry flow is broken. Your job is to get it to the PM with receipts, then go back and tell the community what happened. - Write things people screenshot. Threads on microstructure, teardowns of new features, release notes that don't read like release notes. - Prove it worked. Sentiment, share of voice, community-sourced signups, retention of the accounts that matter. You bring the numbers to the table before anyone asks. WHAT YOU’LL BRING - You trade. Actual positions, actual scars. You can hold a conversation about funding rates, maker/taker economics, slippage, and latency without reaching for a glossary. - 3+ years running community or social for a product with a technical, skeptical audience. Crypto, fintech, gaming, or dev tools all count. - You write fast and well. Short-form that lands, long-form that holds up under scrutiny from people smarter than the average follower. - You have thick skin and good instincts. Crypto community management means getting yelled at with an audience watching. You de-escalate without going corporate and you know when to push back. - You've built something from a standing start, not just maintained an existing account. - You operate without a brief. Markets don't wait for approval chains, and neither should you… because you know where the line is and you don't need a committee to find it. - You're comfortable with the ambiguity of a company that ships constantly and reorganizes around opportunity. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

We are looking to speak to candidates who are based in Bengaluru for our hybrid working model.

Responsibilities

• Successfully co-ordinate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
• Help scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and tools
• Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
• Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
• Automate routine monitoring and troubleshooting tasks
• Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
• Cooperate with our product management and cloud engineering organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
• Inform executive leadership and escalation management personnel of major outages
• Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (from direct surveillance or through alerts via our Technical Services Engineers)

Requirements

• Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 2 years)
• Expertise with Linux system administration, configuration, troubleshooting
• Experience in monitoring, system performance data collection and analysis, and reporting
• Expertise with networking technologies like DNS, TCP/IP, etc
• Knowledge of database operations and concepts.
• Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
• Capability to write small programs/scripts to solve both short-term systems problems
• A CS/CE degree or equivalent experience
• At least 1 of the following programming languages: Java, Go, Python, Javascript
• A keen interest in learning new things

Special requirements

• Willingness to work in 1st Shift (7:30 am IST to 3:30 pm IST).
• Willingness to work from Wednesday - Sunday or vice versa

Nice To Have

• MongoDB
• Splunk
• Kubernetes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Requisition ID
3273541776

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Product Operations partner for Ramp Procurement, you will help build and scale the workflows that enable customers to manage their procurement processes with speed, accuracy, and control. You will improve both the requester and approver experience while shaping product quality through data, customer feedback, and tight partnership with customer-facing internal teams. Beyond your product vertical, you will also contribute to Product Operations process improvement and product building that allows our Product and Engineering teams to scale. You will use AI tools to improve release management, collect customer feedback, and enable internal teams to support customers and troubleshoot issues. Our main goal is to reduce customer friction, measured by support tickets per active user and customer NPS. WHAT YOU’LL DO - Own the voice-of-customer loop for Procurement — systematically capture, analyze, and prioritize feedback from CX, Sales, and direct customer channels - Partner with Product, Engineering, and Design to translate customer feedback into actionable product requirements and specs - Own launch operations for new Procurement features as they move from Alpha to GA, including AI-native experiences that require strong customer and internal enablement - Directly ship product improvements (UX fixes and paper cuts) using AI tools — owning your own backlog of customer friction reduction, not just feeding the engineering backlog - Use AI to automate processes and build products that enable teams to ship faster while maintaining a high quality bar - Build scalable operating systems for release readiness, internal enablement, supportability, and issue escalation across Procurement workflows WHAT YOU NEED - 3+ years in product operations, product management, or a customer-facing analytical role supporting B2B SaaS; experience with procurement, intake and approval workflows, spend management, or financial operations preferred - Proficiency using data to size opportunities and analyze adoption, support trends, payment flow performance, and customer friction - Ability to translate qualitative feedback into crisp requirements and operational processes - Comfort working in ambiguous, technically complex spaces and driving clarity across multiple stakeholders - Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly and measure impact - Experience using AI tools ., Claude Code) to accelerate your work and directly make product improvements ABOUT OUR TEAMS - Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend - Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions - Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions - Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities - Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk - Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform - Accounting owns creating intelligence in our accounting platform, saving finance teams time and money - Mobile owns our mobile app development and mobile strategy BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

PROGRAMMING - GAMES

What We Do

Unreal projects have been leading the pack of real-time entertainment with our constantly growing team of programming experts. We’re always improving on the tools and technology that empower content developers worldwide.

What You'll Do

We are seeking an experienced Lead Gameplay Programmer to direct gameplay teams within Rocket League. They will be responsible for leading the gameplay programming team and collaborating and iterating with gameplay programmers, game designers, producers, and artists. They will play a critical role in feature development for Rocket League.

In this role, you will

• Manage a team of seasoned gameplay programmers and be the primary hub of communication and information for other disciplines
• Distill high-level feature requests into meaningful, actionable work items and delegate effectively to the team
• Deliver core gameplay features efficiently and on time, and speak up when the team is overor under-scoped
• Lead the vision for different gameplay systems and features and write code and do system design as needed
• Propose and review technical design, systems, and technical approaches to ensure that they satisfy requirements and promote a healthy codebase
• Work closely with art and design leads to ensure gameplay mechanics meet functional requirements and uphold our high standards
• Work closely with other programming disciplines to integrate systems in support of the player experience

What we're looking for

• Experience developing gameplay physics systems (simulation, collision, character/vehicle physics, etc.)
• Experience with network replication systems (client-server prediction, state synchronization, lag compensation)
• Proven track record delivering live-service games or AAA MMO titles built on Unreal Engine
• Proven leadership experience managing high-performing programming teams on shipped AAA titles
• Strong C++ skills and the ability to code and design gameplay mechanics and tools
• Strong analytical and creative problem-solving skills, as well as the ability to collaborate and communicate to work cross-functionally and give/receive constructive feedback
• Experience using AI coding assistants (e.g., Claude Code) to improve development efficiency and streamline programming workflows

This role is open to multiple locations in North America (including CA & WA).

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).

California Base Pay Range
$190,010-$278,682 USD
Washington Base Pay Range
$172,736-$253,347 USD

ABOUT US

Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Azumo is looking for a highly motivated AI-Powered Marketing Specialist to join our marketing team and help grow the Azumo brand and business.

We are looking for someone who is hands-on, creative, curious, and already uses tools such as ChatGPT, Claude, and other AI platforms as part of their daily work.

This is a practical, execution-focused role covering content, social media, AI search visibility, marketing analytics, and marketing operations. You will use AI throughout your workflow to research, create, design, analyze, automate, and improve marketing initiatives.

Your focus will be Azumo. You will learn about our business, customers, services, and market and use that knowledge to expand our reach, strengthen our brand, and generate new opportunities.

You will work closely with the marketing, sales, and leadership teams and have access to leading paid AI, marketing, content, analytics, and creative tools.

What We’re Looking For

We care about how you work, not just which tools you have used.

We want someone who can take an idea and turn it into something real. You should be comfortable researching a topic, creating the content and visuals, publishing or launching the work, measuring the results, and improving the next iteration.

AI should already be a natural part of that process for you.

At the same time, we are not looking for someone who simply generates content and publishes it. Strong judgment, creativity, attention to quality, and an understanding of the audience are essential.

Why Join Azumo?

Azumo offers an opportunity to build your marketing career inside a technology company where AI is part of the everyday work.

You will have the opportunity to:

• Access leading paid AI, marketing, analytics, content, and creative tools.
• Work across social media, content, analytics, GEO/AEO, and emerging AI marketing channels.
• Experiment with new tools and approaches in real marketing initiatives.
• Focus on growing one company and one brand: Azumo.
• Work closely with experienced team members and company leadership.
• Take ownership of projects and see the direct impact of your work.
• Receive training and mentored career development.
• Develop skills in emerging areas of marketing as AI changes how people search, discover, and evaluate companies.

Responsibilities

As part of the Azumo marketing team, you will:

• Use ChatGPT, Claude, and other AI tools daily for research, content creation, creative development, analysis, and marketing operations.
• Create and repurpose content for LinkedIn and other social media channels, including posts, graphics, carousels, and short-form content.
• Create AI-generated images, videos, and other visual content using modern AI creative tools.
• Develop and improve articles, case studies, newsletters, presentations, one-pagers, landing pages, and other marketing assets.
• Implement GEO and AEO strategies to improve Azumo’s visibility in AI-powered search platforms such as ChatGPT, Claude, Gemini, and Perplexity.
• Monitor how Azumo and its competitors appear across traditional and AI search, identify content gaps, and turn those insights into actionable content improvements.
• Use AI and analytics tools to build recurring reports covering traffic, social media, campaigns, leads, conversions, AI search visibility, and other relevant marketing KPIs.
• Identify opportunities to automate repetitive marketing tasks and improve existing workflows.
• Help maintain and update Azumo’s website when needed.
• Support other marketing initiatives in collaboration with the marketing, sales, and leadership teams.

About Azumo

Based in San Francisco, California, Azumo is a software development company helping organizations build intelligent applications using modern technologies in AI, data, cloud, web, and mobile.

We work with organizations around the world and believe that great talent can come from anywhere.

If you are excited about marketing, already use AI as part of how you work, and want the opportunity to learn quickly and have a measurable impact on a growing technology company, we’d like to hear from you.

Requirements

Mandatory Qualifications

Expert-level English proficiency, both written and conversational

• Strong, well-rounded understanding of marketing language, principles and strategy.
• Demonstrated ability to connect marketing activities to business objectives and understand how different marketing channels work together.
• Demonstrable experience using ChatGPT, Claude, or similar generative AI tools for research, content creation, design, video production, analysis and marketing operations.
• Experience creating content for LinkedIn and other social media channels, such as Instagram, TikTok, Facebook, X, Reddit, or similar platforms.
• Understanding of GEO, AEO, SEO, and AI search visibility.
• Comfortable working with marketing data, KPIs, reporting, and performance analysis.
• Ability to work independently, manage priorities, and take ownership of projects in a remote environment.
• Strong judgment, creativity, attention to detail, and the ability to improve AI-generated work before publication.
• Ability to evaluate marketing ideas critically and distinguish between activity, engagement, and meaningful business impact.

Other Qualifications

• Working experience with HubSpot Marketing Hub.
• Experience with paid advertising, including Google Ads, Meta Ads, Bing Ads, or emerging AI advertising platforms.
• Experience with Webflow or a similar website content management system.
• Experience with Google Analytics, Google Search Console, Webmaster Tools and similar analytics platforms.
• Experience creating AI-assisted workflows or marketing automations.

Benefits

The AI-Powered Marketing Specialist will work remotely. Compensation will be commensurate with experience and candidate potential.

Company benefits include:

• Paid time off
• 100% remote-first culture (work anywhere in Latin America)
• U.S. Holidays
• Training
• Mentored career development
• USD remuneration
• Profit Share Program
• Access to premium AI and marketing tools
• Maternity coverage

At Azumo, we strive for excellence and strongly believe in professional and personal growth. We want each individual to be successful and aim to help each person achieve their goals while at Azumo and beyond.