We are seeking a highly organized, detail-oriented, and professional Virtual
Assistant to support daily operations, client communication, and executive scheduling.
This role is ideal for someone who thrives in a fast-paced luxury environment and
understands the importance of discretion, organization, and refined communication.
Role OverviewThe Virtual Assistant will provide administrative and client-facing support to the Head
Designer and leadership team, ensuring seamless communication, appointment
coordination, and timely follow-ups.
Key ResponsibilitiesClient Communication● Monitor and respond to all incoming emails in a timely and professional manner
● Draft and send client quotes for custom designs and special orders
● Follow up with customers regarding custom pieces, approvals, and timelines
● Provide updates to clients on jewelry repairs and order status
● Maintain a polished, luxury brand tone in all correspondence
Calendar & Appointment Coordination● Manage and coordinate the Head Designer’s calendar
● Schedule custom consultations (in-store and virtual)
● Confirm appointments and send reminders to clients
● Ensure all consultation notes and files are properly organized
Quoting & Administrative Support● Assist in preparing and organizing custom design quotes
● Track outstanding quotes and follow up appropriately
● Maintain client records and documentation
● Support workflow organization between sales and production
Social Media & Brand Support● Assist with social media scheduling and posting
● Help draft captions and content ideas
● Respond to direct messages and inquiries professionally
● Support basic content organization and campaign planning
Ideal Candidate- Exceptional written communication skills
- Highly organized with strong attention to detail
- Comfortable managing executive calendars
- Experience in luxury retail, jewelry, or hospitality preferred
- Professional, discreet, and trustworthy
- Tech-savvy (Google Workspace, Shopify, social media platforms)
- Able to work independently and meet deadlines
What We Offer- Flexible remote work environment
- Opportunity to work within a growing luxury brand
- Creative involvement in custom design processes
$500 - $700 a month
Part-time: 20 hours per week to startPotential to increase to full-time over time
Time Zone:Atlantic Standard Time (AST), Mon–Fri, 10 AM–5 PM
Why Join Assist World?100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
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