f you have a year or more of coding experience, I’ve got meaningful development tasks ready for you, no busywork. Work on bug fixes, small features, and API integrations that truly make a difference.

Have 1+ year of experience in both front-end and back-end development? Join our team to create fast, responsive, and reliable websites. We value clean code, strong user experience, and scalable architecture
Details:
• $22–$42/hr (based on experience)
• Remote work with flexible hours
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• Build, improve, and maintain websites with a strong focus on performance, functionality, and security
Interested in working with us? Reach out! 🚀

Hi everyone,
currently helping with a small software testing and network research project that requires a few devices to be connected from within the United States.
The setup is simple. A company-owned laptop is shipped to the participant, and the only requirement is to install an authorized remote management app(ANYDESK App) and keep the device powered on and connected to the internet. All technical work is handled remotely by the project team.
Participants are compensated $300 to $800 per device per month for hosting the laptop and maintaining the internet connection. A formal agreement and project details are provided before anything begins.
This is only open to people currently located in the United States, since the devices must operate on U.S. networks for the testing environment.
If anyone has experience with similar device-hosting or testing setups, or is interested in learning more, feel free to comment or send a message.

Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! ABOUT THE ROLE We’re building the next generation of agentic AI infrastructure at Cohere. This team sits at the intersection of ML systems, distributed infrastructure, and developer experience, creating the platform that powers autonomous AI agents at scale. You’ll work on hard, forward-looking problems with few established patterns, including secure code execution, agent state management, model routing, identity and authentication, and resource management for long-running agent workflows. This role is a strong fit for someone who combines systems depth with ML intuition. You should be comfortable building reliable infrastructure, thinking through distributed systems tradeoffs, and understanding how emerging agentic capabilities shape platform design. What you’ll work on - Secure execution environments for agent-generated code - Identity, authentication, and trust boundaries for agents - Model routing and orchestration across different model types and environments - Rate limiting, quotas, and resource management for agent workflows - State management, memory, and filesystem abstractions for agents. In this role, you will - Turn emerging ML research ideas into production-ready infrastructure - Build core platform capabilities for execution, storage, and state management - Prototype and evaluate new technologies, then help decide what should move into production - Partner with research teams to shape infrastructure based on what future agent systems will need You may be a good fit if you have - Experience building production ML infrastructure with strong systems fundamentals - Hands-on work with agentic systems, multi-agent workflows, or agent development frameworks - Familiarity with model routing and LLM provider frameworks across different model types and environments - Experience with scalable, fault-tolerant distributed systems and Kubernetes - A track record of moving quickly on prototypes and making good decisions about productionization. Bonus - Experience across on-prem, private cloud, and public cloud environments - Familiarity with storage systems, embedded databases, or filesystem abstractions - Experience with code execution sandboxes such as gVisor, Firecracker, Kata, or WASM runtimes - Interest in emerging ML infrastructure, edge inference, or browser-native models - Open-source contributions to LLM or agent infrastructure projects - Experience with identity, workload auth, or capability-based security systems. If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: 🤝 An open and inclusive culture and work environment 🧑‍💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks 🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for up to 6 months 🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement 🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend ✈️ 6 weeks of vacation (30 working days!)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

Any issue with our software that impairs the operation of a customer’s contact centre has significant financial ramifications for them. Our ability to restore service, improve their understanding, and resolve chronic issues will greatly increase the value they receive from our solutions and will reduce financial risk when they experience problems.

****

How will you make an impact?

• Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty.
• Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. to determine root cause of issues.
• Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work. Take full ownership of all communication needs related to the management of troubleshooting efforts internally and externally, building confidence across all customers and stakeholders that we are progressing properly towards resolution.
• Effectively mentor colleagues on their communication, troubleshooting, process, product knowledge and case work.
• Encourage productive debate and discussion with colleagues to more thoroughly analyse and resolve problems.
• Be influential in improving procedures and processes that improve our efficiency and effectiveness.
• Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA). Assist colleagues in accelerating their cases toward timely resolution.
• Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue. Exemplify tenacity in resolving core issues that fully resolve problems and assist peers in doing the same.
• Proactively manage personally assigned and cases from the queue based upon severity and priority of each issue and your skills and ability to resolve.
• Open and monitor incidents created with 3rd party providers. Work with other internal stakeholders to improve our interactions and success in handling these incidents.
• Obtain and maintain certification as a Knowledge-Cantered Service (KCS) Publisher, create useful knowledge content, and update existing knowledgebase articles using KCS methodology. Provide coaching to others on KCS best practices.
• Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations. Gather, validate, and document all pertinent details related to an issue believed to be a bug to enable the receiving R&D resource to duplicate the issue easily and rapidly. Work with R&D as needed during isolation, correction, and implementation of any delivered resolution.
• Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level.
• Properly de-escalate customers through expert communication and resource engagement, ensuring that all customers that you influence are receiving excellent service. Expected to handle more complex and escalated cases.
• Demonstrate a deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analying network and other technical diagrams to aid in problem diagnosis and resolution, and often provide mentoring to colleagues to improve their technical abilities.
• Provide training to colleagues in real time as you perform your work and assist them in being successful in their roles. Develop training materials, best practice documentation, and other resources that will help others, including customers, to be more successful with our products.
• While a consistent work schedule is a norm, the ability to work a flexible schedule and provide on-call services is needed from time to time.

Have you got what it takes?

• 3+ years’ work experience in a technical customer service role, preferably in a technical support capacity.
• Minimum of three years of experience working with and advanced knowledge of technologies such as SaaS, telecommunications, contact centre software, networking technologies such as TCP/IP, HTTP, SFTP, scripting, load balancers, proxies, firewalls, and Relational Databases (MSSQL, Oracle, MySQL).
• Excellent technical, analytical, and problem-solving skills for diverse and complex issues in high-pressure, complex, SaaS multi-platform/system/vendor environments.
• Excellent professional, written and verbal communications skills with the ability to capture all details in written form during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with.
• Time management skills that allow you to work in a highly influential manner in an interrupt-driven environment. Ability to multi-task and maintain professional composure during stressful situations, prioritizing your activities appropriately.
• Superior analytical and problem-solving skills while managing diverse and complex issues in high-pressure, complex, multi-platform/system/vendor environments.
• Proven ability to utilize, create and update knowledgebase resources in the course of your work.
• Proven ability to drive escalated customer problems to resolution utilizing appropriate internal and external resources.
• Ability to communicate effectively across all company teams such as Product Management, Research and Development, Quality Assurance, Professional Services, and Executive/Senior Management teams to resolve technical issues.
• Industry experience including understanding of the contact centre business, as well as general market and business trends.
• Understanding of networking technologies and telecommunications architecture (PBX, Carriers, VoIP).
• Demonstrated ability to work independently as part of a larger team.
• Ability to excel in a fast-paced, agile environment with assertiveness, critical thinking, and strong problem-solving skills.
• Ability to adapt quickly to change, think on your feet, communicate positively and work proactively.

You will have an advantage if you also have:

• Ability to troubleshoot VoIP, telephony/telecom technologies, DS3, Ethernet, OC-X, 1+ and toll-free services.
• Experience in a technical support role in a software or telecommunications environment.
• Workforce Management software and/or outbound dialler experience.
• Web Services and API knowledge and understanding of conceptual use.
• Competent in database and SQL concepts.

Education Requirement:

Bachelor’s degree in computer science, Business Information Systems, Networking or a similar field, or equivalent work experience required.



Requisition ID:

Reporting into: Manager, Technical Support.

Role type: Individual contributor.



#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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#Hiring #Job #Remote #Engineer #FullStack #FullStackEngineer #Ai #ApiDevelopment

Tasks

• Build full-stack AI application
• Build human-in-the-loop workflows
• Create APIs and database logic
• Develop autonomous AI “Agents”
• Implement feedback and evaluation pipelines

Perks/Benefits

• Flexible hours
• Freelance
• Long-term engagement
• Remote work
• Tooling credits

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $ billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $ billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. STAFF PRODUCT MANAGER - BENEFITS This role sits within the Benefits product area at Deel, one of the company’s fastest-growing and highest-revenue product lines. Benefits has evolved from an add-on feature into a strategic product area, with a focus on building a comprehensive benefits administration platform directly within the Deel vision is to allow companies and employees to manage global benefits seamlessly, while enabling deeper integrations with providers and new financial services over time. We’re looking for an experienced Staff Product Manager to drive the next phase of Deel’s Benefits experience, with a particular focus on improving the employee-facing product experience and building new capabilities such as flexible benefits and integrated financial services. This role will focus on zero-to-one product development, helping define how employees discover, select, and manage benefits globally within the Deel platform. WHAT YOU’LL DO • Drive execution across the employee benefits experience, partnering with engineering and design to ship high-impact improvements that strengthen Deel Benefits as a global benefits platform • Lead discovery to deeply understand the employee experience across different markets, ensuring benefits are intuitive, accessible, and valuable to end users • Own and deliver new product initiatives,including upcoming capabilities such as flexible benefits where employees can allocate benefit budgets across different services • Partner closely with Design and Engineering to build high-quality, well-crafted product experiences, bringing strong product taste and attention to user experience • Work closely with multiple engineering teams and technical leads to deliver solutions quickly while maintaining scalability and reliability • Leverage Deel’s existing fintech infrastructure to launch transaction-based and financial benefit experiences that employees can easily use and manage • Ship frequently and iterate rapidly, delivering meaningful improvements to the product on a continuous basis • Collaborate with other product domains . Payroll, HRIS, Platform) to ensure benefits integrate seamlessly across the broader Deel platform • Drive alignment across global stakeholders including GTM, Sales, Ops, and Customer Success to support adoption and revenue growth WHAT SUCCESS LOOKS LIKE A clearly defined product execution and planning for the next phase of Deel Benefits, with strong cross-functional alignment A significantly improved employee benefits experience, measured through engagement and usability metrics Successful delivery of new benefits capabilities, including flexible benefits and new integrated services Consistent product delivery with frequent launches and measurable product improvements Strong collaboration with engineering and design teams, enabling fast and high-quality product execution WHAT YOU’LL BRING • 7+ years of Product Management experience, including time spent operating at Staff level or equivalent impact as a senior IC • Proven ability to build and launch products from zero to one in fast-moving environments • Strong product craft with excellent design intuition and user-experience judgement • Experience in fintech, payments, or financial products is highly valued, particularly in transaction-based systems • Experience building consumer-quality (B2C-style) product experiences within complex platforms • Ability to work closely with multiple engineering teams and drive delivery in highly collaborative environments • Strong product strategy, discovery, and execution skills • Excellent stakeholder management and communication across technical and non-technical teams • Comfort operating in a high-autonomy, fast-paced environment with a strong focus on shipping and iteration Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location - Additional perks and benefits based on your employment status and country - The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ and other acquired company emails like @ and @ . You can view the most up-to-date job listings at Deel by visiting our careers page Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy - For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby Covey

Syrve is a global restaurant technology company helping F&B businesses improve operations and profitability through smart SaaS solutions. We are looking for a motivated and ambitious Junior Sales Specialist who is ready to take ownership of their sales targets and grow within a fast-moving SaaS environment.

• Bachelor’s degree in Business, Marketing, or related field
• 1–2 years of B2B or hospitality sales experience
• Strong communication and interpersonal skills
• Target-driven, proactive, and self-motivated
• UAE driver’s license is mandatory.

Responsibilities

• Generate your leads through prospecting and field activity
• Manage the full sales cycle independently from first contact to closure
• Conduct product demonstrations and present suitable solutions
• Prepare quotations, follow up, and close deals
• Maintain accurate pipeline and CRM records
• Understand customer needs and build long-term relationships
• Achieve assigned monthly sales targets
• Collaborate with internal teams for smooth customer onboarding

What We Offer

• Engaging environment with highly qualified specialists.

• International team and multicultural work environment.
• Competitive salary and comprehensive commissions
• Health insurance.

• Paid time off and paternity leave.

Syrve is a leading restaurant technology solutions provider serving over 10,000 F&B businesses worldwide. We help restaurants optimize operations, increase profitability, and enhance guest experiences through innovative SaaS solutions.

We are looking for a driven and results-oriented Senior Sales Manager to grow our sales presence across SMB, mid-market, and multi-location restaurant groups in the UAE.

• Bachelor’s degree in Business or a related field
• 3–5 years of B2B SaaS or hospitality sales experience
• Strong communication, negotiation, and presentation skills
• Proven ability to close both mid-market and larger multi-branch accounts
• Experience managing full sales cycles and decision-making stakeholders
• Analytical and commercially driven mindset
• Arabic speaker preferred
• UAE driver’s license is mandatory

Key Responsibilities

• Identify and engage potential clients through field visits, calls, and email outreach
• Conduct professional product demonstrations and solution presentations
• Prepare quotations, negotiate commercial terms, and close deals
• Own the full sales cycle from prospecting to contract signing
• Build, manage, and grow a healthy sales pipeline
• Identify upsell and cross-sell opportunities within existing customers
• Understand customer business needs and propose suitable solutions
• Collaborate with Sales, Marketing, and Customer Success teams
• Consistently meet or exceed weekly, monthly, and quarterly sales targets

What We Offer
• Health insurance
• Paid time off and paternity leave
• International, multicultural work environment
• Opportunity to grow within a global SaaS company

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

Person is responsible for designing, implementing, and managing the infrastructure and automation processes that enable seamless software delivery and system reliability at scale. This role involves leading DevOps initiatives, optimizing cloud environments, and collaborating across development, QA, and operations teams to enhance efficiency, security, and scalability.

How will you make an impact?

8-12 years for experience.

• Lead DevOps Strategy: Design and execute DevOps practices, focusing on automation, scalability, and continuous improvement of development pipelines and infrastructure.
• Build and Manage CI/CD Pipelines: Develop and maintain highly efficient CI/CD pipelines to streamline the software release process.
• Infrastructure Automation: Implement and manage infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation.
• Cloud Infrastructure Management: Optimize and manage cloud environments (AWS, Azure, GCP), ensuring high availability and security.
• Monitoring and Performance: Build and maintain monitoring solutions to ensure system reliability, performance, and early issue detection.
• Collaboration and Mentorship: Collaborate with cross-functional teams, providing guidance on best practices for automation, security, and deployment.
• Security and Compliance: Ensure compliance with security standards and implement DevSecOps practices for secure software delivery.
• Lead DevOps Strategy: Design and execute DevOps practices, focusing on automation, scalability, and continuous improvement of development pipelines and infrastructure
• Build and Manage CI/CD Pipelines: Develop and maintain highly efficient CI/CD pipelines to streamline the software release process.
• Infrastructure Automation: Implement and manage infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation.

Have you got what it takes?

• Bachelor’s degree in computer science, or equivalent.
• Development of User-Interface capabilities, software functionality, including design, implementation, developer level tests and support.
• Taking part in developing a complex web-based architecture for large organizations.
• Developing software feature(s) according to design document and enterprise software standards.
• Design and develop for deployment on multiple platforms, databases and application servers.
• Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools.
• Guide and assist the team members with UI development activities
• Interface with various R&D groups and with support tiers

You will have an advantage if you also have:

• Experience with/knowledge of agile development processes.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

**Requisition ID: 10273
Reporting into: **Tech Manager
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

FEQ327R145

The growth of the Databricks Data Intelligence Platform is powered by a thriving partner ecosystem of global system integrators, consultancies, and technology partners. As the EMEA Regional Partner Enablement Lead, you will play a central role in scaling that ecosystem. You will design and execute high-impact enablement programs that equip partners to sell, implement, and deliver Databricks solutions with confidence. Working closely with regional leadership, partner teams, and global enablement, you will translate business priorities into world-class learning experiences that accelerate partner readiness and drive measurable ecosystem growth. You will operate at the intersection of strategy and execution — building programs that expand certifications, deepen technical expertise, and enable partners to successfully deliver data and AI transformation for our customers. This is a highly cross-functional role within a fast-growing, high-performance team that recently tripled the number of trained partners in EMEA through innovative learning models and scalable enablement programs.

The impact you will have:

• Define and execute the EMEA partner enablement strategy, aligning regional priorities with global ecosystem goals and business outcomes.

• Design and deliver scalable enablement programs, including Sales Academies, Pre-Sales Mastery, and Technical Academies that accelerate partner readiness across sales and technical roles.

• Own the regional enablement roadmap, activating learning programs through large-scale events, digital learning journeys, and targeted regional initiatives.

• Drive measurable ecosystem growth through certifications, badges, and partner skill development, using data to continuously optimize program impact.

• Partner closely with regional sales, partner leadership, marketing, and global enablement teams to ensure programs address real field needs.

• Elevate the quality and effectiveness of partner enablement through coaching frameworks, program governance, and operational excellence.

• Ensure EMEA alignment with global enablement initiatives while tailoring programs to regional market dynamics and partner maturity.

What we look for:

• 7+ years of experience designing and scaling learning or enablement programs within enterprise technology, cloud, or data ecosystems.

• Experience working with system integrators or consulting partners, with strong understanding of how partner-led delivery and go-to-market models operate.

• Solid understanding of modern Data & AI architectures, including data warehousing, data engineering, machine learning, and generative AI concepts.

• Experience building or running sales and technical enablement programs for large partner audiences or distributed field teams.

• Strong program management skills with the ability to run complex, cross-functional initiatives at a regional scale.

• Analytical mindset with experience using metrics and KPIs to measure learning outcomes and continuously improve program effectiveness.

• Exceptional communication and stakeholder management skills with the ability to influence across global and regional teams.

• Bachelor’s degree or equivalent practical experience.

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark", Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! ABOUT NORTH: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? Cohere’s team partners with Canadian public sector organisations to unlock transformative value through secure, ethical deployment of Generative AI (GenAI) solutions. We work collaboratively to address complex societal challenges while maintaining the highest standards of data security and compliance. You will work directly with public sector customers to quickly understand their greatest problems and design and implement solutions using Cohere's stack. This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors. We are seeking engineers with diverse skill sets, including backend, infrastructure, agent development, and deployments, who deeply care about customers and want to work at the cutting edge of Agentic AI. Location: Ottawa or Toronto required (proximity to government customers), 20-40% travel anticipated Security Clearance: Active Top Secret clearance strongly preferred; candidates eligible and willing to obtain clearance will also be considered In this role, you will: - Build and ship features for North, our AI workspace platform - Develop autonomous agents that talk to sensitive enterprise data - Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations - Work across the entire product lifecycle from conceptualization through production - Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout You may be a good fit if: - You have experience with and enjoy working directly with customers - You have shipped (lots of) Python in production - You have built and deployed highly performant client-side or server-side RAG/agentic applications - You have strong coding abilities and are comfortable working across the stack. You’re able to read and understand, and even fix issues outside of the main code base - You excel in fast-paced environments and can execute while priorities and objectives are a moving target If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: 🤝 An open and inclusive culture and work environment 🧑‍💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks 🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for up to 6 months 🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement 🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend ✈️ 6 weeks of vacation (30 working days!)

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.We are looking for a Senior Software Engineer with the****ability and drive to make an impact, not only on their own but by also enabling those around them to succeed. Play a key role in building the product that powers critical integrations for external customer-facing needs. Our team empowers restaurants with new and existing functionalities, through existing and new solutions for restaurants and partners.

As a member of the Third-Party Ordering team, you will bridge the gap between our core platform and the world’s leading delivery networks. You’ll be responsible for engineering the high-scale API infrastructure and configurable middleware that allows our customers to effortlessly synchronize omnichannel order volumes and maintain guest trust through real-time operational transparency.

A day in the life (Responsibilities)

• Work with fellow developers, product managers, and designers, to deliver the data that drives amazing internal and customer facing financial reports
• Analyze data, write complex SQL queries, design database schemas, and work with distributed systems.
• Advocate for best coding practices, raising the bar for yourself, your team, and the company.
• Partner with experienced engineers in design and code reviews to maintain high standards.
• Monitor feature rollouts to ensure customer success, iterating and improving when necessary.
• Design, build, deploy, and maintain highly resilient and scalable systems critical to our customers’ success.
• Tackle scaling challenges and implement robust solutions.
• Mentor and provide technical guidance to other team members.

What you'll need to thrive (Requirements)

• Knowledge of Kotlin, Java or another object-oriented language
• Experienced with databases (PostgreSQL, DynamoDB) including schema design and optimization.
• In-depth understanding of microservices, distributed systems, and enterprise messaging.
• Proven track record of delivering reliable services to production.
• Excellent communication skills, with the ability to simplify complex technical concepts for non-technical stakeholders.
• A passion for technology and continuous learning.
• The capacity to tackle complex and ambiguous problems, communicate clearly with others to solve the problem, and share knowledge to help the whole team succeed
• Driven by real-world customer impact

*Special Sauce **(Nice to Haves)

• Proficient in modern web technologies and UI frameworks (e.g., React, Javascript , TypeScript, REST, GraphQL)
• Experience implementing component testing and E2E testing

#LI-HYBRID
#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

**Our Total Rewards Philosophy
**We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

****So, what’s the role all about?

The Senior Professional Services Engineer is a customer-facing, billable position chartered with engaging customers in a consultative capacity and providing specialized expertise around Nice CXone products, the contact centre industry, and other contact centre ecosystem topics including CRM, telecommunications infrastructure, analytics, social media, and others.

This position, depending on the types of projects onto which he or she is deployed, will be responsible for both technical and business tasks including managing customer expectations and satisfaction, configuring Nice CXone products based on best practices and customer requirements, coordinating inter-departmental activities within Nice CXone, tracking time and status within Nice CXone systems, and other tasks related to the success of his or her engagement.

How will you make an impact?

This position is responsible for consultative performance in all areas related to Nice CXone solutions provisioning, implementation, and deployment of technical and business solutions to clients. The customer base consists of public and private sector agencies and businesses employing diverse information management and contact centre environments.

Financial Responsibility

As a billable and customer-facing role, this position has significant financial impact on Nice CXone:

• The Professional Services Engineer’s time is billable and is recognized by the company as direct revenue. Ensure hours are accurately tracked and recorded on customer master account.
• The timeframe required for the Professional Services Engineer’s to deploy a customer has a direct impact on Nice CXone's ability to begin recognizing revenue for new customers. Ensure deployments are completed timely, accurately, and according to customer's contract.
• The Professional Services Engineer’s ability to satisfy his or her customers has a direct impact on the customer's likelihood of loyalty and increased business.
• The Professional Services Engineer’s ability to keep commitments, to hold him - or herself accountable and to handle delicate situations appropriately is critical to minimizing Nice CXone's exposure to liability.
• Ensure that adjustments made to customer's account are completed in accordance with the Company's Adjustment Policy.

Have you got what it takes?

• Provide senior-level technical configuration and, in some cases, programming as required.
• Provide process, data and object modelling in a variety of application and database environments.
• Provide database design, development, and enhancement, as well as management and coordination of changes to existing applications.
• Provide technical architecture leadership, analysis, design, development, and enhancement.
• Maintain senior-level expertise and currency in industry leading contact centre technologies.

Project

• Serve in a project manager capacity via management of end-to-end system life cycle development of small to large-scale projects.
• Develop costing proposals for projects, perform risk analysis, and manage change control.
• Provide business analysis, business area assessment, user needs analysis and business systems design for major projects.

Business

• Present a professional image in conduct, attitude, and attire.
• Assist with the development of client information management standards and evaluation of technology trends.
• Contribute to business area assessment, user needs analysis and business systems design.

Supervisory

• Supervise during project life cycle any intermediate or junior level client staff, or any sub-contracted personnel assigned to your project team.
• Supervise and mentor all intermediate and junior level Nice CXone staff working on other projects under your area of responsibility.
• Always follow the company Code of Ethics and Nice CXone policies and procedures.

Communicate in an effective and professional way with customers in and outside of Nice CXone

****

What’s in it for you?

Learn more about the Benefits at NICE

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

#LI-Remote

****

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.



Requisition ID: 10308

Reporting into: Manager, Professional Services CX
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.