[](https://www.reddit.com/r/forhire/?f=flair_name%3A%22Hiring%22)We are looking for 50 site testers who own an Android smartphone and are willing to try out our app. Our goal is to identify potential issues and gather valuable feedback before launching intensive marketing campaigns.
Please visit this site: https://r-lovable-ai-studio-os-official-subreddit.pages.dev/ and follow the instructions.
Requirements:

• Can you speak any of the following languages: English, Chinese (Mandarin), Spanish, French, Arabic, Russian, or Hindi?

If you are interested, please follow the instructions on the website and then send a direct message.

About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.



Overview

DLH is seeking a highly skilled Cyber Security Engineer to support a federal client in Bethesda, MD. This role focuses on strengthening enterprise cybersecurity posture through a combination of vulnerability management, secure engineering practices, DevSecOps integration, and advanced threat detection, while incorporating Zero Trust principles as part of a comprehensive defense strategy.

The ideal candidate should be self-motivated and able to take ownership of workflows

They will bring experience identifying and prioritizing risk across enterprise systems, applying defense-in-depth principles across platforms, and leveraging security tools and threat intelligence (including CVE and CISA Known Exploited Vulnerabilities (KEV)) to proactively mitigate threats.

This role requires strong collaboration across security, infrastructure, and development teams, as well as the ability to communicate technical findings to both technical and non-technical stakeholders.

Responsibilities

• Integrate Zero Trust Architecture into enterprise environments through gap analysis, security maturity assessments, and risk-based control implementation
• Lead and support vulnerability management efforts, including identification, prioritization, and remediation of vulnerabilities based on risk, exploitability, and business impact
• Analyze and operationalize threat intelligence sources, including CVE databases and CISA KEV catalog, to prioritize remediation and strengthen defenses against actively exploited vulnerabilities
• Perform vulnerability assessments using tools such as Tenable Nessus and web application scanners, and triage findings to reduce false positives/negatives
• Utilize Microsoft Defender Antivirus (MDAV) and endpoint detection tools to monitor, detect, and respond to threats across endpoints
• Collaborate with DevSecOps, infrastructure, and development teams to incorporate security controls and automated scanning (SCA, SAST, DAST) into CI/CD pipelines and SDLC practices
• Develop and maintain SIEM solution, such as Splunk, for queries, dashboards, and reports to identify trends, detect anomalies, and highlight control gaps
• Support continuous monitoring and improve detection capabilities across hybrid enterprise environments, including on-premises, cloud, and containers.
• Contribute to enterprise security architecture, including identity and access management and cloud security design
• Develop clear technical documentation, including assessment reports, mitigation strategies, and implementation guidance
• Stay current on emerging threats, vulnerabilities, federal cybersecurity directives, and industry best practices

Qualifications

• Bachelor’s degree in Computer Science, Cybersecurity, Software Engineering, or related field (or equivalent experience)
• 4+ years of experience in cybersecurity, vulnerability management, systems engineering, or related fields
• Strong experience with vulnerability management programs, including risk prioritization using CVSS, threat intelligence, and exploit data (e.g., CVEs, CISA KEV)
• Working knowledge of DevSecOps practices and integrating security into CI/CD pipelines
• Hands-on experience with Microsoft Defender Antivirus (MDAV) and endpoint security solutions
• Experience with vulnerability scanning and assessment tools (e.g., Tenable Nessus, web application scanners)
• Familiarity with cloud environments (AWS, Azure, or GCP) and containerized applications (ARO, Kubernetes)
• Experience with SIEM platforms such as Splunk for detection and analysis
• Strong understanding of security frameworks and compliance standards (NIST SP 800-53, 800-171, 800-37, FedRAMP, FISMA, ISO 27001, CIS Benchmarks, DISA STIGs)
• Knowledge of enterprise security architecture and modern security principles, including Zero Trust
• Working knowledge of AI security risk management frameworks and the ability to translate AI/ML use cases into security controls, review checkpoints, and governance decisions
• Strong analytical, problem-solving, and communication skills
• Must be able to obtain a Public Trust clearance

Preferred Certifications

• Related Cyber certification, such as CYSA, CISSP, or equivalent
• Cloud security certifications (Azure, AWS, or GCP)
• Azure Security Engineer Associate or similar
• DevSecOps or secure development certifications
• Vulnerability management or threat intelligence-related certifications
• Proficiency in scripting/automation (PowerShell, Python, Bash, etc.)

Basic Compensation: $132,000 - $140,000 yearly salary

The salary range listed reflects what we reasonably expect to pay for this role at the time of posting. The final offer may vary based on skills, experience, geographic location, market conditions, and internal equity. Additional compensation may include performance incentives and program-specific awards. We do not use salary history to determine compensation, in line with applicable law.



Benefits

DLH Corp offers our employees an excellent benefits package, including Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services, and more. We want our employees to save for their future; therefore, we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.



EEO

DLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment. DLH will provide reasonable accommodation to individuals with disabilities and disabled Veterans who need assistance to apply.

DLH is committed to maintaining a fair and authentic interview process

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

PROGRAMMING - GAMES

What We Do

Unreal projects have been leading the pack of real-time entertainment with our constantly growing team of programming experts. We’re always improving on the tools and technology that empower content developers worldwide.

What You'll Do

We are a new and growing team at Epic, aiming to build innovative new experiences and technology. As a Senior Gameplay AI Programmer, you'll play a critical role on a small, focused team. You'll own core AI features and drive collaborative development between programmers, designers, and artists, working with cutting-edge technologies and talented teams to build impactful experiences from concept to delivery.

In this role, you will

• Collaborate with art, design, and engine AI teams to create, iterate on, and improve gameplay AI features
• Experiment with game design and iterate rapidly, making strong technical and algorithmic decisions
• Drive, build, and maintain core AI systems shared in the Fortnite AI ecosystem
• Optimize, debug, and maintain gameplay AI systems to deliver high-quality experiences across all supported platforms

What we're looking for

• Professional game development experience, including shipping AAA titles with AI systems
• Experience working with AI systems (Behavior Trees, Finite State Machines, Pathfinding, Animation, etc.)
• Excellent C++ skills with experience developing AI gameplay mechanics and tools
• Strong knowledge of games with the ability to articulate design strengths and weaknesses
• Excellent communication and interpersonal skills
• Ability to work independently and manage priorities with minimal direction
• Strong problem-solving skills with the ability to find solutions beyond established approaches
• Experience working on a live service game is a plus
• Interest in online games is a plus

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

PROGRAMMATION - JEUX

Ce que nous faisons

Grâce à notre équipe de programmeurs experts de plus en plus nombreuse, les projets conçus avec Unreal sont à l'avant-garde du divertissement en temps réel. Nous cherchons en permanence à améliorer les outils et les technologies qui optimiseront les moyens des développeurs de contenus du monde entier.

Ce que vous ferez

Nous sommes une nouvelle équipe en pleine croissance chez Epic, dont l'objectif est de créer des expériences et des technologies innovantes. En tant que programmeur sénior en IA de jouabilité, vous jouerez un rôle essentiel au sein d'une petite équipe dynamique. Vous serez responsable des fonctionnalités d'IA essentielles et piloterez le développement collaboratif entre programmeurs, concepteurs et graphistes, en travaillant avec des technologies de pointe et des équipes talentueuses pour créer des expériences marquantes, de la conception à la livraison.

Ce dont vous serez responsable

• Collaborer avec les équipes artistiques, de conception et d'IA du moteur afin de créer, peaufiner et améliorer les fonctionnalités d'IA de jouabilité
• Expérimenter avec la conception de jeu et progresser par itérations rapides tout en prenant des décisions techniques et algorithmiques judicieuses
• Piloter, concevoir et maintenir les systèmes d'IA fondamentaux partagés au sein de l'écosystème d'IA de Fortnite
• Optimiser, déboguer et assurer la stabilité des systèmes d'IA de jouabilité afin de garantir des expériences de haute qualité sur toutes les plateformes prises en charge

Ce que nous recherchons

• Expérience professionnelle en développement de jeux, incluant la publication de titres AAA dotés de systèmes d'IA
• Ma�®trise des systèmes d'IA
• Excellentes compétences en C++ et habileté à concevoir des mécaniques de jouabilité ainsi que des outils d'IA
• Une solide connaissance des jeux vidéo, ainsi que la capacité à identifier clairement les points forts et les points faibles de leur conception
• Excellentes aptitudes communicationnelles et interpersonnelles
• Capacité à travailler de manière autonome et à gérer les priorités avec un minimum d'encadrement
• Grandes capacités de résolution de problèmes et aptitude à trouver des solutions au-delà des approches établies
• Expérience de travail sur un jeu en service continu est un atout
• Intérêt marqué pour les jeux en ligne est un atout

Avantages

Nous payons l’entièreté des primes (100 %) associées aux avantages sociaux, tant pour les employés que pour les personnes à charge, et proposons une couverture supplémentaire pour les soins médicaux, dentaires et de la vue, les maladies graves, la télémédecine, l’assurance-vie, l’assurance en cas de décès ou de mutilation par accident et l’assurance invalidité de longue durée. Nous offrons également une indemnité hebdomadaire (invalidité de courte durée) et un régime d’épargne-retraite avec cotisation concurrentielle de la part de l’employeur. En plus du programme d’aide aux employés, nous proposons un programme étoffé de bien-être mental par l’entremise de Modern Health, un organisme qui fournit gratuitement des services de thérapie et d’encadrement aux employés et aux personnes à charge.

Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! About the Role We're looking for a Staff UX Researcher to join the North team and build the research practice that helps us ship more intuitive, usable product experiences. In this role, you will establish the infrastructure, methods, and engagement model that gives teams the right signal at the right stage of product development. You'll work closely with designers, PMs, and cross-functional partners to embed evidence-driven thinking into how we scope, build, and evaluate the work we ship. As the first dedicated researcher on North, you'll own the research practice end-to-end and play a key role in shaping how the team understands and responds to user needs. You'll work on a product that is defining how enterprises put AI to work, and your contributions will directly influence whether users can adopt and get value from it. What You'll Do - Design and operationalize the systems, frameworks, and infrastructure that keep research organized, accessible, and actionable across the org, and that empower teams to drive research initiatives independently with confidence. - Lead complex research initiatives end-to-end: scoping the approach, recruiting participants, facilitating sessions, and synthesizing findings into clear recommendations that teams can act on. - Support lighter-weight research projects through a consultation model, advising designers and PMs on their approach and reviewing outputs to ensure quality and rigour. - Empower our FDE team with UXR tools and tactics for capturing structured feedback from customer engagements and distilling it into product-relevant insights for roadmap planning. - Support PMs in defining measurable hypotheses at project kickoff and making sense of analytics post-delivery. You're Likely a Good Fit If You Have - UX Research Experience: You have 7+ years of experience conducting research across a range of qualitative and quantitative methods, with a track record of translating findings into product decisions that moved outcomes. You know how to match the method to the moment and can demonstrate the impact of your work. - Systems thinking: You have experience establishing research infrastructure from scratch, whether that's repositories, templates, research ops, or engagement models. You build frameworks, templates, and processes that force multiply your impact across the org, so research efforts are set up to succeed whether you are directly involved or not. - Cross-Functional Partnership: You have a collaborative approach to product development, working closely with designers, PMs, and Engineers to ensure the right insights make their way into the product lifecycle at the right moments. - Communication and Synthesis: You communicate findings clearly to technical and non-technical audiences alike. You're skilled at distilling complex signal into crisp, actionable recommendations and know how to present research in a way that builds confidence rather than ambiguity. - Enterprise Experience: You have experience working with enterprise customers and are comfortable engaging directly with end users, whether that's running in-person research sessions, customer interviews, or on-site engagements. - Technical Literacy: You are familiar with complex concepts in AI and enterprise software and can use that knowledge to design effective research in technically dense product spaces. Familiarity with AI products or agentic systems is a plus! If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: 🤝 An open and inclusive culture and work environment 🧑‍💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks 🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for up to 6 months 🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement 🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend ✈️ 6 weeks of vacation (30 working days!)

I wanted to help you all to find jobs so made a list of most recent Python jobs. I hope this helps someone!

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role -

As a Knowledge Strategist Team Lead, Governance at Instacart, you will lead the Governance group within the Knowledge Strategy team. You will establish and maintain content standards for readability and AI retrieval, own the team's auditing function, and spearhead high-impact internal projects that advance our knowledge infrastructure. You will directly manage 2+ Knowledge Strategists and serve as the team's primary owner of triage, prioritization, and deadline accountability.

This role demands both strategic vision and operational precision. You will be equally comfortable defining a governance framework and rolling up your sleeves to see it through — with deep expertise in how structured knowledge powers contact center AI tools. You are a team leader: mentoring your pod, influencing cross-functional partners, and keeping quality high in a fast-paced environment.

About the Team -

The Instacart Customer Experience Process Improvement & Content Operations (PICO) team harnesses our collective expertise to create world-class customer support experiences that foster loyalty, solve problems efficiently, and support the continuous evolution of our business.

PICO encompasses knowledge strategy, content operations, project management, continuous improvement analytics, and learning and development. Each subteam has a unique and critical role to play in supporting our end users and specialists, and cross-functional collaboration is critical to our success.

The Knowledge Strategy team is vital for maintaining the integrity and accessibility of company information for our Customer Experience support team. We play a direct role in Instacart's success by managing and optimizing how knowledge is shared and utilized across the company, fostering a culture of transparency and informed decision-making. We support product launches, continuous improvement efforts, and regulatory requirements by ensuring we have the right strategy, plans, and metrics in place to provide a high-quality experience for our customers, shoppers, retailers, and CX specialists.

About the Job

In this role, you will focus on elevating the quality, consistency, and AI-readiness of Instacart's CX knowledge base. You will:

• Own governance and content standards: Define and maintain standards for readability, structure, and AI retrieval compatibility across the knowledge base. Establish guidelines and ensure adherence through regular auditing cycles.
• Lead auditing and quality assurance: Oversee regular audits of the knowledge base, identify gaps and inconsistencies, and drive remediation. Maintain a culture of accuracy and continuous improvement within the pod.
• Lead strategic internal projects: Spearhead high-impact projects such as migrating workflows across platforms and optimizing knowledge architecture for AI tools like Sierra and Genesys Copilot.
• Report knowledge metrics and drive continuous improvement: Track and report on knowledge health metrics. Identify trends, surface insights, and lead continuous improvement initiatives grounded in data.
• Lead and develop your team: Directly manage a small team of Knowledge Strategists. Provide coaching, mentorship, clear direction, and regular feedback to build a high-performing team. You’ll operate as a player-coach, executing work yourself as needed.
• Collaborate cross-functionally: Act as the primary Knowledge representative for governance-related work with Product, Engineering, Legal, TechGov, and CX stakeholders. Influence standards and tooling decisions that affect the broader knowledge ecosystem.
• Pioneer AI and automation adoption: Lead adoption of AI-driven tools to enhance content quality, retrieval accuracy, and governance efficiency at scale.

About You

Minimum Qualifications

• Experience & Context: 4+ years of experience in knowledge strategy within a high-volume customer support organization.
• Strategic Process Optimization: Proven ability to identify, articulate, and resolve end-to-end operational inefficiencies, driving practical and scalable optimization with limited supervision.
• Systems & Tools: Robust, hands-on understanding of contact center and CRM systems (e.g., Salesforce, Genesys).
• Data-Driven Focus: Advanced ability to interpret and leverage CX metrics (e.g., AHT, FCR) and content metrics (readability, deflection rates) to identify and implement improvements.
• Communication & Advocacy: Exceptional written and verbal communication skills, including the ability to translate complex technical processes into clear, accessible documentation for diverse audiences and advocate effectively for the end-user experience across cross-functional teams (Product, Engineering, Legal). Ability to present complex scenarios to executive-level audiences.
• Automation & AI: Experience leveraging AI/automation tools to streamline workflows and generate high-quality content.
• People Lead: Demonstrated ability to lead, mentor, and develop individual contributors.

Preferred Qualifications

• 4+ years of experience in a tech or startup environment.
• Advanced proficiency in using AI tools to automate processes and generate/review content.
• Experience leading transformational knowledge projects.
• Intermediate proficiency in SQL to query databases and modify dashboards.
• Advanced understanding of change management best practices, to identify optimal approaches to communicate and scale changes to a large user base.
• Deep familiarity with Shopper, Customer, and Retailer contact journeys.
• Experience with structured content authoring and AI knowledge retrieval optimization (e.g., for chatbot or copilot surfaces).
• Experience managing knowledge infrastructure migrations across platforms.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$115,000-$121,500 USD
WA
$111,000-$117,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$106,000-$112,000 USD
All other states
$95,000-$100,500 USD

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role -

As a Knowledge Strategist Team Lead, Governance at Instacart, you will lead the Governance group within the Knowledge Strategy team. You will establish and maintain content standards for readability and AI retrieval, own the team's auditing function, and spearhead high-impact internal projects that advance our knowledge infrastructure. You will directly manage 2+ Knowledge Strategists and serve as the team's primary owner of triage, prioritization, and deadline accountability.

This role demands both strategic vision and operational precision. You will be equally comfortable defining a governance framework and rolling up your sleeves to see it through — with deep expertise in how structured knowledge powers contact center AI tools. You are a team leader: mentoring your pod, influencing cross-functional partners, and keeping quality high in a fast-paced environment.

About the Team -

The Instacart Customer Experience Process Improvement & Content Operations (PICO) team harnesses our collective expertise to create world-class customer support experiences that foster loyalty, solve problems efficiently, and support the continuous evolution of our business.

PICO encompasses knowledge strategy, content operations, project management, continuous improvement analytics, and learning and development. Each subteam has a unique and critical role to play in supporting our end users and specialists, and cross-functional collaboration is critical to our success.

The Knowledge Strategy team is vital for maintaining the integrity and accessibility of company information for our Customer Experience support team. We play a direct role in Instacart's success by managing and optimizing how knowledge is shared and utilized across the company, fostering a culture of transparency and informed decision-making. We support product launches, continuous improvement efforts, and regulatory requirements by ensuring we have the right strategy, plans, and metrics in place to provide a high-quality experience for our customers, shoppers, retailers, and CX specialists.

About the Job

In this role, you will focus on elevating the quality, consistency, and AI-readiness of Instacart's CX knowledge base. You will:

• Own governance and content standards: Define and maintain standards for readability, structure, and AI retrieval compatibility across the knowledge base. Establish guidelines and ensure adherence through regular auditing cycles.
• Lead auditing and quality assurance: Oversee regular audits of the knowledge base, identify gaps and inconsistencies, and drive remediation. Maintain a culture of accuracy and continuous improvement within the pod.
• Lead strategic internal projects: Spearhead high-impact projects such as migrating workflows across platforms and optimizing knowledge architecture for AI tools like Sierra and Genesys Copilot.
• Report knowledge metrics and drive continuous improvement: Track and report on knowledge health metrics. Identify trends, surface insights, and lead continuous improvement initiatives grounded in data.
• Lead and develop your team: Directly manage a small team of Knowledge Strategists. Provide coaching, mentorship, clear direction, and regular feedback to build a high-performing team. You’ll operate as a player-coach, executing work yourself as needed.
• Collaborate cross-functionally: Act as the primary Knowledge representative for governance-related work with Product, Engineering, Legal, TechGov, and CX stakeholders. Influence standards and tooling decisions that affect the broader knowledge ecosystem.
• Pioneer AI and automation adoption: Lead adoption of AI-driven tools to enhance content quality, retrieval accuracy, and governance efficiency at scale.

About You

Minimum Qualifications

• Experience & Context: 4+ years of experience in knowledge strategy within a high-volume customer support organization.
• Strategic Process Optimization: Proven ability to identify, articulate, and resolve end-to-end operational inefficiencies, driving practical and scalable optimization with limited supervision.
• Systems & Tools: Robust, hands-on understanding of contact center and CRM systems (e.g., Salesforce, Genesys).
• Data-Driven Focus: Advanced ability to interpret and leverage CX metrics (e.g., AHT, FCR) and content metrics (readability, deflection rates) to identify and implement improvements.
• Communication & Advocacy: Exceptional written and verbal communication skills, including the ability to translate complex technical processes into clear, accessible documentation for diverse audiences and advocate effectively for the end-user experience across cross-functional teams (Product, Engineering, Legal). Ability to present complex scenarios to executive-level audiences.
• Automation & AI: Experience leveraging AI/automation tools to streamline workflows and generate high-quality content.
• People Lead: Demonstrated ability to lead, mentor, and develop individual contributors.

Preferred Qualifications

• 4+ years of experience in a tech or startup environment.
• Advanced proficiency in using AI tools to automate processes and generate/review content.
• Experience leading transformational knowledge projects.
• Intermediate proficiency in SQL to query databases and modify dashboards.
• Advanced understanding of change management best practices, to identify optimal approaches to communicate and scale changes to a large user base.
• Deep familiarity with Shopper, Customer, and Retailer contact journeys.
• Experience with structured content authoring and AI knowledge retrieval optimization (e.g., for chatbot or copilot surfaces).
• Experience managing knowledge infrastructure migrations across platforms.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN
$100,000-$105,500 CAD

Hello,
I have a few scans of vector artwork that I need converted back to vector. But I need it done manually. Clean lines and curves. All the automated tracing software (Illustrator, Vectorizer.ai, VectorSolve, etc.) have given me surprisingly trash results for these scans.
I know tracing isn’t a fun design job, but if you have a mastery of the pen tool and attention to detail, I’d love to chat with you.
$30/h
Thanks!

There have been an absurd number of layoffs in tech lately. If you’re a cracked engineer who actually likes building, moving fast, solving hard problems, in impactful spaces we should talk. We’re building agentic AI infrastructure for healthcare credentialing at Evercred. ✅Real customers. ✅Real revenue. ✅Real production problems. ✅Massive $150B market. 🙂Tiny team. 🚀High ownership. We need engineers who want to put their heads down and build something meaningful with very high velocity. Especially interested in: • AI/LLM engineers • Full stack product engineers • Systems thinkers with an ownership mindset who can execute No passengers. No coasting. No endless meetings. STACK: PostgreSQL, Next.js / React, Docker, CI/CD pipelines cutting-edge LLM/agent orchestration frameworks Please Send your résumé & a short video regarding why you want to Join u/evercred along with a link to your work (website or u/github) your salary requirements (monthly) to hiring@evercred.com with the subject line 👉JOINING EVERCRED✅ We’d love to consider working with you.