BES, GUSTO MO MAG START NGAYONG MAY? TARA! HIRING KAMI!
PAMIGAY JOB OFFER!! MAGANDANG TRAINING GROUND PA!!
SITES AVAILABLE
📍 PASIG, PASAY, MAKATI, QC, TAGUIG 🚨🚨🚨
WITH or WITHOUT BPO EXPERIENCE siguradong may trabaho para SAYO!
COMPETITIVE SALARY PACKAGE depende sa experience at qualifications mo!!
1 Day Application lang (Virtual or Onsite)
To apply, message me directly or send your details via Google Form
https://forms.gle/199S7CaB3WRefNHP9
PTPA #CallCenterJobsPH APPLY NOW!

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

We are looking for an experienced Principal Software Engineer to work on our next-generation Imports Platform team. Imports Platform team is leading a strategic initiative to modernize Okta's identity lifecycle management capabilities by architecting and migrating from a legacy monolithic system to a highly scalable, distributed microservices platform. This critical service orchestrates the importing, syncing, and provisioning of identities and access policies—users, groups, roles, entitlements—from external directory services including Active Directory, Office 365, and LDAP-based systems.

As a Principal Software Engineer on the Imports Platform team, you will be a cross-team technical leader who takes difficult, ambiguously defined problems and drives them from ideation through production impact without oversight. You will own projects from zero to landing—defining scope, planning execution, making architectural decisions, and articulating measurable impact across the group. You will generate novel solutions to complex distributed systems challenges, guide the team's technical direction, and get stakeholder buy-in on architectural strategy spanning multiple teams.

Your sphere of influence extends beyond the Imports Platform team to adjacent teams within the group and cross-functional partners in Product, Design, and SRE. You will participate in group-level strategy, break down strategic initiatives into actionable technical milestones, and drive cross-team operational excellence. You'll tackle challenges including massive-scale batch processing, real-time synchronization, user matching algorithms, and identity resolution serving thousands of enterprise customers.

This role requires exceptional technical depth, strategic thinking, and the ability to independently navigate ambiguity while balancing short-term delivery with long-term platform health. You will improve engineering culture, mentor staff and senior engineers, self-direct cross-functional collaborations, and help shape the future of Okta's Imports platform and identity lifecycle management capabilities.



This is a hybrid position requiring a blend of remote and in-office collaboration.

Job Duties and Responsibilities

Execution and Impact

• Own projects from zero to landing, including ideation, planning, scoping, design, implementation, deployment, and clear articulation of project impact

• Generate design ideas and expert solutions for ambiguous, cross-team problems, taking complete ownership from conception through production and customer impact

• Design and architect core, high-performance, scalable distributed systems with full ownership of all production aspects (scalability, reliability, monitoring, alerting, resource efficiency, automated testing, documentation, production hygiene, and support processes)

• Research, determine, and articulate multiple design options balancing short and long-term needs; use domain experience to make judgment calls when there are no obvious solutions

• Lead product delivery discussions and obtain stakeholder buy-in on technical design and architecture across group stakeholders

• Drive the migration strategy from monolithic to microservices architecture, planning and scoping the effort across multiple teams and aligning project members towards shared goals and standards

• Use spikes, proof of concepts, external research, and metrics to make informed decisions on technical direction

• Interface extensively with cross-functional teams (Architects, QA, Product, Technical Support, Documentation, UX, and SRE) through self-directed collaborations to deliver comprehensive import and sync solutions

Operational Excellence

• Independently troubleshoot complex production incidents spanning cross-team within the group; ask the right questions to narrow scope and provide immediate and future remediation steps

• Identify systemic operational gaps and initiate cross-team improvement efforts, such as driving down common alert types across the group

• Drive improvements in observability, monitoring, alerting, and production support capabilities across the Imports Platform and adjacent services

• Perform root cause analysis on cross-team incidents and drive systemic improvements to prevent recurrence

Engineering Craft

• Relentlessly drive the most important velocity and operations-impacting projects for the team (automation, support processes, reliability, monitoring, CI/CD) while working with engineering leadership

• Proactively identify process, service, product, and system debt across the team and adjacent areas; work with teams to prioritize and resolve them

• Conduct code reviews with focus on systems design, reliability, performance, scalability, security, and maintainability—leading by example on review quality

• Anticipate, communicate, and manage technical risks in collaboration with other teams and departments

• Use data and metrics to drive technical decisions and validate the impact of architectural changes

Leadership

• Self-direct cross-functional collaborations as required to meet project goals; demonstrate empathy across all EPD functions to shape excellent product deliverables

• Work with stakeholders (Product Owner, PM, Architect, Manager) to help convert group strategy into actionable milestones

• Participate in group strategy discussions; break down strategic initiatives into tactical execution plans

• Play an important role in decision-making and making judgment calls that benefit the entire team and group

• Lead implementation of solutions while delegating and guiding colleagues on sub-components

• Take ownership and demonstrate strong independence—projects stay on track without steering once started

• Demonstrate Okta's customer-focus culture by working with Field, CSMs, and EEP to identify patterns in recurring customer issues and socialize product improvements

Citizenship

• Consistently set aside time for mentorship, collaboration, and technical leadership; guide others in engineering culture and best practices

• Mentor staff and senior engineers on the team, helping develop the next generation of technical leaders

• Help improve engineering culture through knowledge sharing, process improvements, and raising the bar on engineering practices

• Lead by example in code reviews, focusing on broader characteristics such as reliability, performance, maintainability, and security

Required Knowledge, Skills, and Abilities

• 12+ years of software development experience building highly-reliable, mission-critical software at scale

• Deep expertise with object-oriented languages, particularly Java, with proven ability to architect large-scale distributed systems

• Expert-level knowledge of Spring Boot framework, Maven, and modern Java development practices

• Deep understanding of infrastructure-level technologies: distributed systems, caching strategies, stream processing, resilient architectures

• Solid experience with data stores including relational databases (MySQL), caching layers (Redis), and cloud storage (S3)

• Experience with one or more Directory services: Active Directory, LDAP, Office 365, Azure AD

• Strong experience with RESTful APIs, gRPC, and microservices architecture patterns

• Proven track record of working with systems at massive scale, including batch processing and real-time sync capabilities

• Experience with cloud platforms (AWS, GCP) including services like SQS, S3, and multi-region architectures

• Strong understanding of distributed job processing, message queues, and event-driven architectures

• Demonstrated ability to own projects from ideation through landing without oversight, including planning, scoping, and articulating impact

• Proven track record of leading cross-team technical initiatives and influencing group-level architectural decisions

• Excellent communication skills with ability to lead delivery discussions and obtain buy-in from group stakeholders

• Strong mentorship capabilities with experience developing staff and senior engineers into technical leaders

• Customer-focused mindset with experience identifying patterns in customer issues and driving product improvements

• Strategic thinking ability to participate in group strategy and convert strategic goals into actionable technical milestones

• Demonstrated ability to generate novel solutions to ambiguous, complex problems and take full ownership from idea to production impact

• Experience anticipating, communicating, and managing technical risks across multiple teams

Nice to Haves

• Experience with Protocol Buffers (Protos) and building event-driven systems

• Experience with server-side technologies including advanced caching, asynchronous processing, multi-threading, and concurrency patterns

• Experience in Test-Driven Development (TDD) and automated testing strategies

• Deep knowledge of Identity and Access Management protocols and technologies: OAuth, OpenID Connect, SAML, SCIM, LDAP

• Experience with Microsoft Azure management APIs, Microsoft Graph API, Office 365, or ADFS

• Experience automating and deploying large-scale production services in AWS, GCP, or similar cloud platforms

• Experience with feature flag frameworks and gradual rollout strategies for large-scale migrations

• Understanding of user matching, correlation algorithms, and identity resolution at scale

• Experience with observability platforms, creating comprehensive monitoring and alerting strategies across multiple teams

• Experience migrating monolithic applications to microservices architecture at group or organization scale

• Knowledge of data modeling for graph databases and relationship management

• Experience with incremental sync, delta detection, and change data capture patterns

• Background in building resilient systems with retry logic, circuit breakers, and failure handling

• Experience with performance optimization and capacity planning for high-throughput systems

• Track record of influencing product and engineering leadership on strategic priorities

• Experience driving cross-team operational excellence initiatives and establishing group-wide engineering standards

• Demonstrated ability to reduce systemic complexity and advocate for simple solutions to complex problems

Education and Training

B.S. Computer Science or related field



#LI_Hybrid

P24989



The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

**So, what’s the role all about?
**The Senior Technical Account Manager is a seasoned account manager, program/project manager and technical resolution professional who is an expert in their field. They are unified with team members across the company in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. This role is responsible for resolving complex problems and providing excellent technical and customer service to one or more named enterprise-level accounts. Collaborating with specialist resources across the company, he/she will help key customers overcome issues, succeed in their business using our technology and services, expand their usage of our products, be referenceable and be a loyal customer.

After key customers have purchased and are implementing our solutions, the Technical Account Management (TAM) team takes ownership of the customer relationship and becomes their advocate within NICE. The Technical Account Manager (TAM) begins to engage with the customer before they go live on the contact center platform and collaborates closely with the customer from that point forward to ensure their success.

Interactions with customers will be conducted via phone, email, chat, and Teams, with planned face-to-face meetings as required. The TAM must be able to work both independently and be part of a wider Sales and Services team ensuring the highest levels of customer success and value realisation is achieved.
How will you make an impact? ****

• Work during the customers' core business hours, with occasional extended hours as needed.
• Occasional on-call after-hours work may be required as needed by the customer.
• As their TAM, be the assigned accounts' prime point of contact and engage resources across several teams as needed to resolve their issues and requests.
• Develop and maintain an effective relationship with assigned accounts, hold regular discussions to review issues, understand their strategic objectives and business, share how NICE's solutions meet their needs, introduce best practices, build mutual success plans and become their trusted partner and advisor.
• Excellent triage and troubleshooting skills, mentoring peers to improve their knowledge and drive success.
• Personally resolve customer issues as required while scheduling time for proactive activities.
• Partnering with other NICE employees and teams (technical support, professional services, product management, engineering, etc.), ensure that all technical challenges and other issues/cases/requests are being managed properly, are within SLA targets, and are progressing toward resolution.
• Demonstrate superior in-depth knowledge of NICE products and associated technologies, especially those employed by assigned accounts.
• Demonstrate expertise and maintain currency in telecommunications, contact center, and related technologies.
• Develop and present customized presentations and reports to assigned accounts that both quantify and qualify product/service usage, realized benefits, achievements, opportunities, and next steps.
• Provide training to accounts to ensure that they get the most out of their NICE investment.
• Ensure that all communication, interactions, assignments, details, and actions are clear, effective, timely (within established SLA), and are recorded into the CRM system.
• Appropriately contribute to and take charge of meetings, calls, and other discussions to convey ownership, organization, progress, and direction
• Consistently and regularly update customer and account information, keeping it current in the CRM system.
• Tactfully, confidently, and professionally communicate with all stakeholders, especially in emotionally charged and escalated situations, bringing people together with the common goal of resolving issues and accelerating the customer's success.
• Assist the team by taking ownership of escalations in your area of expertise, exemplifying the effective handling of complex situations.
• Develop and drive business cases that outline problems, impacts, proposed solutions, and outcomes that help NICE improve our performance and success.
• Present a professional image in communication, conduct, attitude, and attire.
• Demonstrates professionalism and leadership with customers and helps peers to develop the same level of expertise.
• Accountable for all actions, and tactfully reinforce accountability across all employees and teams in the company for delivering to OLA and SLA. Professionally and tactfully teaches proper process and methods that ensure customer service excellence.
• Assist assigned customers in preparation for go-live and build confidence with them as they begin using our products in a live environment.
• Responsible for customer satisfaction and referencability on assigned accounts.
• Participate in team goal achievement and set personal goals that increase effectiveness and success.
• Key member of the TAM team, collaborate, support and backup your teammates.
• Successful at turning struggling accounts into successful accounts.
• Planned travel (up to 25%) required and being co-located on key customer sites.
• Perform other tasks and duties as assigned or needed.
• Follow the company Code of Ethics and NICE policies and procedures at all times.
• Communicate in an effective and professional way with customers in and outside of NICE.

Education Requirement:

• Bachelor’s degree in computer science, Business Information Systems or similar field or equivalent work experience required.

Have you got what it takes?

• 8+ years in a Technical/Service role in software, telecommunications or in customer service, cloud contact center and/or service delivery.
• Wide experience of Enterprise Cloud Telephony and CX Platforms
• Demonstrated technical problem-solving proficiency.
• Excellent analytical and advanced troubleshooting skills with end-users/customers.
• Excellent customer service and communication skills, both verbal and written.
• Ability to multitask and work well in a demanding environment.
• Proficient in Microsoft Office applications.
• Able to work with little supervision and complete projects.
• Working technical knowledge of contact center software/design/functionality.
• Demonstrated experience in a fast-paced environment and meeting customer time constraints.
• Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport.

You will have an advantage if you also have:

• Experience with the NiCE CXone platform
• Experience with Contact Centre as a Service (CCaaS) solutions is highly regarded, along with demonstrated ability to operate in dynamic cloud environments and effectively manage ongoing platform changes
• Extensive infrastructure / networking knowledge, and telecommunications architecture (PBX, Carriers and VoIP/SIP Technology)
• Comprehensive knowledge of Modern CX Platforms and Applications
• Understanding of basic scripting and call flow routing fundamentals
• Experience using SIP signaling.
• Competent in database and SQL concepts and scripting
• Analytical, inquisitive, service & collaborative, friendly demeanor, early adopter.
• AWS / Azure Technology and Environments
• Demonstrable experience in driving positive Customer Success outcomes.
• ITIL / Project Management exposure and qualifications

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Hey, we’re looking for a software engineer to join us.
Nothing fancy here. If you’ve got at least a year of experience and you actually enjoy building things that work well, you’ll probably fit in.
We care a lot about clean code, solid performance, and making sure what we ship feels good to use.
It’s a pretty low-meeting environment, so you can spend more time coding and less time sitting on calls. Use the tools and stack you’re comfortable with.
Pay is between $26–$46/hour depending on your experience. It’s fully remote, and we’re flexible on hours (part-time or full-time both fine).
Work is mostly around building and maintaining websites, making them fast, reliable, and secure.
If you’re interested, just send over what you do and where you’re based 📍

Hey, we’re looking for a software engineer to join us.
Nothing fancy here. If you’ve got at least a year of experience and you actually enjoy building things that work well, you’ll probably fit in. We care a lot about clean code, solid performance, and making sure what we ship feels good to use.
It’s a pretty low-meeting environment, so you can spend more time coding and less time sitting on calls. Use the tools and stack you’re comfortable with.
Pay is between $22–$42/hour depending on your experience. It’s fully remote, and we’re flexible on hours (part-time or full-time both fine).
Work is mostly around building and maintaining websites, making them fast, reliable, and secure.
If you’re interested, just send over what you do and where you’re based 📍

If you have at least one year of software development experience, join us to build responsive, high-performance software, without the hassle of unnecessary video meetings.
You can focus on building software using your core tech stack. We prioritize clean code, user experience (UX), and scalable solutions in our work.
Details:
\- Hourly Rate: $22 – $42 (Based on experience)
\- Remote Work / Flexible Schedule
\- Part-time or Full-time options available
\- Design, develop, and maintain websites with a focus on functionality, performance, and security
Interested? Send us your role and current location! 📍

Looking for someone to help us edit Instagram short-form videos every week.
What you will do:

• Edit Instagram Reels/short clips based on examples I provide
• Add captions, cuts, zooms, hooks, and basic effects
• Make the videos feel fast-paced and engaging
• Deliver edited videos every week on time

Requirements:

• Know how to edit short-form Instagram content
• Understand hooks, pacing, captions, and retention
• Basic English writing
• Can do this every week without reminders

Pay:

• $500/month
• Extra bonus if your work is good

Details:

• Part-time, ongoing work
• Easy and simple if you know short-form editing

DM me if you are interested! Please send one edited video clip as an example of your work.

Usa only!!!!!!

Trabaja remotamente como chateador bilingüe

• Horarios Flexibles: Full Time o Weekends (AM o PM)
• Salario quincenal - En promedio (USD Mensual): $600 para Full Time y $300 para Weekend
• No se requiere experiencia (Capacitación Incluida)
• No se te pide "invertir"

REQUISITOS:

1. Poseer un mínimo de inglés de B1 (nivel intermedio)
2. Internet estable
3. PC o Laptop con un mínimo de 8 GB RAM
4. Saber español y tener entre 18 a 35 años de edad

COMENTA O ENVIAME MENSAJE SI TE INTERESA MÁS INFO.