YOU. BETTER. WITH ALAN. Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all. Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities. We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members. HOW WE WORK: OUR LEADERSHIP PRINCIPLES - Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else. - Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results. - Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously. - Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership. 📝 THE ROLE We’re hiring a Senior Growth Operations profile to build and run our outbound sales machine, from lead generation to booked discovery. You’ll work on the end-to-end outbound operational chain: from sourcing and enriching leads, to pushing clean data to the CRM, enabling outbound execution in tools like Outreach/Lemlist, tracking results & feedback loop to help Sales crews execute on the best prospection strategy. This role is a mix of: - Technical Lead generation / Growth Ops: data sourcing, database management, enrichment, governance, CRM push & automation - Sales Ops/Outbound Ops for Sales: build strategy, campaign & sequence operations and enablement to drive conversion You will sit at the intersection of data, tooling, process, and sales execution. Your job is to make sure our lead database & outbound machine is clean, efficient and measurable. You’ll temporarily cover a larger part of the current “technical lead ops” scope (while current owner is on mat leave), and then partner with the existing team to split responsibilities. 🧩 WHAT YOUR MISSIONS LOOK LIKE 1) Lead generation Strategy & Roadmap - You’ll help define what we build next, why it matters, and how we measure it. - You’ll translate GTM needs into concrete initiatives, prioritize, and own execution. 2) Leadgen Database & Tech Stack - You’ll co-own the leadgen datalake (in Snowflake) & operations for company & contact data: definitions, required fields, formatting rules, dedupe logic, documentation, and monitoring. - You will evaluate, select, and implement enrichment tools. You’ll define enrichment rules (what we enrich, when, and with which priority), monitor coverage/accuracy over time, and proactively implement improvements. - You will also own part of the prospection tech stack, mainly built on SQL, low-code & AI, in order to make it work at scale. It also includes CRM integrations & outbound tools like Salesforce, Outreach, Lemlist. 3) Outbound Prospection Operations - You’ll help Sales teams execute their outbound prospection strategy by building the right prospection processes & coordinating outbound campaigns creation & maintenance. - You’ll also define guidelines & drive adoption of our prospection tools to enable our sales teams. 5) Prospection Efficiency Tracking & Feedback loop - You’ll build dashboards and analyses that show funnel conversion rates and drop-offs, time-to-next-step (latency), sequence performance (reply, meeting booked, positive signals), data quality and health metrics - You will use insights to identify bottlenecks and propose experiments/changes that increase discovery conversion - You will build a structured feedback loop with Sales Leads: collect qualitative signals and translate them into initiatives 🚀 FIELD-ROOTED EXAMPLES OF WHAT YOU COULD OWN IN THE FIRST MONTHS - Generate leads in the CRM for a new segment opening, for new countries leveraging our consolidated lead database, public data bases and our scrapping/enrichment tools - Refresh CRM data at scale for various data points: number of employees, website/Linkedin scrapped data points. - Improve our contact enrichment engine: test data sources, implement new ones, update CRM data at scale, and create a feedback loop with sales - Implement a sequence management process in Outreach / Lemlist with BDR Leads to ensure our outbound prospection campaigns & call sessions perform well. Ensure these sequences are used (adoption) and measure performance. - Create an operational reporting view showing: volume → contacted → replied → discovery booked and deep dive with sales leads to evaluate the conversion issues ⭐ WHO WE ARE LOOKING FOR ⭐ You have the rare combination of technical depth and Sales-facing operational instinct. You enjoys building systems that make growth repeatable. - Minimum 5 years of experience in lead generation / outbound growth operations / Sales Operations in a B2B tech environment - Fluency in English and French/Dutch/Spanish - Solid SQL skills & database management (comfortable querying, joining, validating, building reliable logic for segmentation) - Experience working with AI: you are familiar with the most common LLMs, you can build & optimize prompts, you can build AI sales use-cases, you can integrate AI steps in workflows / automations - Automation / low-code workflows expertise (Zapier or other low code) - Strong CRM fundamentals (Salesforce administration is preferred: fields and object creation, managing API and connection to other systems, deep understanding of the data model) - Experience with outbound tools such as Outreach, Lemlist (or equivalents) - Reporting & analytics (define metrics, build dashboards, explain insights clearly) For this role we are looking to hire within the C1-E level range 🌍 HOW WE WORK - Location: You must be legally eligible to work in France - Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium blog / and Glassdoor page for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work