ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves % and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About The Role The next chapter of Ramp's growth runs straight through the customers we already have: 80,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. Account Management owns that opportunity - and this role owns the team building the motion to capture it. You'll lead a group of 5-8 Account Managers, each carrying a book of ~3,000 emerging and SMB customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment. What You’ll Do - Build and run a high-performing team of 5-8 Account Managers - setting the bar for culture, morale, and daily execution. - Understand where to prioritize your teams time. Engage directly with AMs to identify and break into top accounts, especially where trust is being built or repaired. - Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. Forecast your business to senior leadership on a weekly cadence. - Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work. - Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team. - Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales. - Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes. What You’ll Need - Minimum 2+ years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory) - Minimum 1+ years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory) - Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies - A genuine passion for hiring, with a thoughtful approach to team planning and development - Ability to articulate contractual, technical, and financial value to customers, including executive leaders - Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions - Strong collaboration and influencing skills, backed by excellent communication and presentation ability - High agency and adaptability - no two days are the same, and the only constant is change - A desire and willingness to jump headfirst into complex, challenging problems for the good of the business. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

Freelance Talent Acquisition Specialist – EMEA

Freelance Engagement | Remote

Location: Remote, with flexibility to work across US, Latin American, and Asian time zones as required.

Engagement: Full-time freelance contract for an initial period of four months, with the possibility of extension depending on business needs. Any extension is subject to mutual agreement and is not guaranteed.

Not Your Typical Workplace&

Imagine a world without borders, where opportunities are endless. That’s the future of work, and it’s exactly what we’re building at WorkMotion!

Our remote-first team spans the globe, helping companies hire, onboard, and manage international talent through smart, flexible workforce solutions. Fast-paced, people-driven, and globally connected, we empower businesses to build teams without borders.

More Than an Engagement

We’re looking for an experienced Freelance Talent Acquisition Specialist to support WorkMotion during an exciting period of growth.

This is an opportunity for an independent recruitment professional who enjoys taking ownership, moving quickly, and delivering results. You'll manage full-cycle recruitment across both technical and non-technical roles, helping us attract and secure exceptional talent across EMEA and other international markets.

You'll work closely with Hiring Managers, People Operations, and Department Leads, acting as a trusted recruitment partner and ensuring an efficient, consistent, and positive candidate experience.

Where You’ll Make an Impact&

• Drive Full-Cycle Recruitment: Own end-to-end recruitment for a variety of technical roles (Engineering, Product) and non-technical roles (Sales, Operations, Marketing, and other business functions).
• Source Exceptional Talent: Use creative sourcing strategies, AI-powered search tools, and direct outreach to identify and engage high-quality talent, including passive candidates, across international markets.
• Deliver an Excellent Candidate Experience: Manage candidates throughout the recruitment journey, ensuring timely communication, transparency, and a positive experience.
• Partner with Hiring Managers: Advise hiring managers on talent availability, salary benchmarks, market trends, and effective sourcing strategies.
• Manage Recruitment Priorities: Take ownership of multiple requisitions, balance competing priorities, and maintain momentum across hiring processes.
• Drive Recruitment Performance: Monitor recruitment data and conversion metrics, identify bottlenecks, and continuously improve hiring efficiency.
• Champion Inclusive Hiring: Promote diverse sourcing strategies and fair, consistent evaluation practices throughout the recruitment process.

What You’ll Bring&

• 3+ years of Talent Acquisition experience, with hands-on responsibility for recruiting across both technical and non-technical roles, ideally within EMEA.
• Proven experience managing full-cycle recruitment independently, from sourcing and screening through to offer management.
• Strong organisation, prioritisation, and time-management skills, with the ability to manage multiple high-priority vacancies simultaneously.
• Practical experience using ATS platforms, ideally Workable, and Google Workspace (Docs, Sheets, Drive).
• Proficiency in AI-powered recruitment tools (e.g. ChatGPT or Claude) to enhance sourcing, productivity, and candidate communication.
• Strong stakeholder management skills and the ability to influence and guide hiring managers towards timely hiring decisions.
• Excellent written and verbal communication skills, with the ability to build rapport with candidates and stakeholders across different cultures and markets.
• Meticulous attention to detail, ensuring accurate candidate records, consistent follow-up, and a well-managed recruitment process.
• Fluent English, both written and spoken.

Bonus Points If You Bring&

• Experience recruiting within HR-tech, SaaS, or Employer of Record (EOR) sectors.
• Good knowledge of EMEA labour market dynamics, compensation standards, and remote-first talent markets.
• Experience with employer branding initiatives or virtual recruitment events.

Not Your Typical Team&

You'll be working closely with our Talent Acquisition and People Operations teams, based across Germany, Spain, Italy, and Egypt.

We're a motivated, fully distributed team that believes remote doesn't mean disconnected. We value ownership, open communication, collaboration, and people who bring energy and fresh ideas to the way we work.

Why WorkMotion?

• Global exposure: Work with an international team and recruit talent across different markets.
• Remote working: Work remotely while supporting a globally distributed organisation.
• Meaningful impact: Make a direct contribution to our hiring efforts during an exciting period of growth.
• A collaborative environment: Work alongside a passionate team that values initiative, ideas, and results.

Interested?

If you're an experienced recruitment professional who enjoys working independently, thrives in a fast-paced environment, and can help us find exceptional talent across borders, we'd love to hear from you.

Engagement details: Full-time freelance engagement for an initial four-month period, with potential extension subject to business needs and mutual agreement.

At WorkMotion, we're proud to be an equal opportunity organisation. If you require any accommodations during the recruitment process, please let our Recruitment Team know.

SnapDev (snapdev.ai) is an on-demand engineering marketplace. It connects non-technical founders and "vibe coders" (people building apps with AI tools like Lovable, Cursor, Replit and Bolt) with vetted senior engineers when they get stuck. Our audience is mostly US-based.

Job Responsibilites:

• Creating short-form videos for Instagram (Reels), at high volume with multiple videos a day
• Working across a few styles: talking-head videos, trending formats, and value-driven content that hooks people in the first few seconds
• Covering topics like:

• Non-technical people who vibe coded apps and started making money from them
• How we help people build AI startups
• Common problems builders face and how they get unstuck

• Using our internal database and raw story material to research stories and write their own scripts. If they'd rather focus on speaking, we'll give them briefs, and we'll work on revisions together
• Down the line, we'd also like them to create longer-form content, so experience with that or interest in it is preferred

Requirements

• Ideally someone who can come up with ideas, script, shoot and edit

• If they're strong on camera and can handle light editing, that works too
• Someone great on camera with a solid understanding of content and what performs is also a fit, but we'd prefer one of the first two
• Confident and natural on camera, with fluent English since the audience is US-based
• Moves fast, takes ownership and works closely with the team

Benefits

• Market-competitive salary– rewarding your contributions fairly.
• Global team experience– collaborate with talented professionals worldwide.
• Exposure in AI – Opportunity for upscaling in AI technologies and techniques.
• Health insurance & wellness perks– including fitness reimbursements.
• Paid leaves– including parental, maternity, and wedding leaves.
• Annual company retreat– connect, network, and recharge with the team.

• Join us and be part of an innovative, fast-growing company where your work makes a real impact!

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Provide exceptional customer support via emails;
• Assist customers with order-related inquiries, including order cancellations and changes to delivery addresses or quantities;
• Handle requests related to proof of payment, delayed deliveries, order tracking, invoices, and reimbursements;
• Respond to customer inquiries and provide accurate information regarding products and services;
• Accurately document customer interactions and update tickets in Freshdesk;
• Escalate complex or unresolved issues to the appropriate internal teams when necessary;
• Collaborate with internal teams to ensure timely issue resolution and a positive customer experience;
• Securely work with customers’ sensitive information.

What you need to succeed in this role:

• Excellent English and Spanish language skills (at least C1 for both spoken and written communication);
• At least 1 year of experience in a customer support role;
• Experience working with Freshdesk;
• Experience providing customer support via email and other communication channels;
• Customer-focused mindset;
• Strong analytical thinking and research skills;
• Positive, proactive, and responsible attitude;

• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Previous experience supporting the trucking, transportation, or logistics industry.

Benefits:

• Fixed schedule: Monday–Friday, 4 AM — 12 PM, EDT;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves % and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Please note that this role will require you to be comfortable with working in-person at our NYC office 3 days/week. We will sponsor you for relocation if you need to move for this role. WHAT YOU’LL DO - Drive the scheduling process and communicate logistics to all candidates and hiring teams - Build a world-class team by providing a high-touch “white glove” experience at every step of the interview process - Act as the primary contact during virtual and in-person interviews - Develop collaborative relationships with Talent team members, hiring managers, and interviewers - Spot and flag what isn't working such as interviewer load imbalances, bottlenecked stages, slow feedback and bring fixes - Manage workflows within GSuite, Ramp’s ATS (Ashby), and scheduling tools for automation WHAT YOU’LL NEED - 1-2+ years of coordination / admin experience, ideally in start-up or high-growth environments - Excellent verbal and written communication skills with the ability to quickly build trust and rapport - Organizational and time-management skills with superb attention to detail - Comfort working at high volume and re-prioritizing mid-day when plans change, interviews get moved, interviewers cancel, and you'll need to solve it without dropping anything else - A bias toward urgency: you respond quickly and follow through without being chased NICE TO HAVES - Experience with Ashby and Modernloop (or other ATS / scheduling tools) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE Cohere is in a unique and exciting position to grow our GTM team globally! We are expanding our Talent Team and are looking for a creative, high-performing go-to-market talent partner who is eager to take on a new challenge as we are in the early stages of building the Talent Acquisition function. In this role, you will master a new domain of recruiting, recruit world-class technical talent, and influence the scaling of a high-growth Canadian tech company. If you consider yourself resilient, collaborative, influential, and a lifelong learner, we’d love to hear from you! WHAT YOU’LL DO As a Talent Partner for Cohere, you will: - Own the full lifecycle recruitment process, attracting and recruiting top talent for GTM at Cohere. - Make sure our candidates have a world-class recruiting experience with us. - Work with hiring managers and leaders to create effective recruiting strategies. - Keep us up-to-date with talent market and industry insights so we can make informed decisions. - Keep track of recruiting funnels in Ashby our ATS, and update the progress regularly. - Find creative ways to proactively source and recruit candidates to optimize the top of the funnel. - Build relationships with diverse tech and talent communities. - Bring in other exciting talent projects and take ownership of them! - Attend and represent our Talent Acquisition team at industry conferences as well as plan and execute curated networking events. WHO YOU ARE - 8+ years of go-to-market, full-cycle recruiting experience scaling high-growth teams (experience at startups is a plus). - You are a creative problem solver and thrive under pressure. We are a fast-growing scale up and with that comes ambiguity and change. - You are a natural influencer and enjoy working cross-functionally. - You love data and take a data-driven approach to your recruiting. - You are passionate about diversity, community, and ensuring an equitable recruiting process. - You are naturally curious, with a keen interest in the AI industry, specifically around NLP, LLMs, and cutting-edge research in this space. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services ., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @ or @ email alias. If jobs are viewed on other sites then please verify these through our official careers page.

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves % and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a member of Ramp's Fraud Operations team, you will play a pivotal role in safeguarding the company and its customers against fraudulent activities. This position involves analyzing new account applications, monetary and non-monetary account activity to identify and mitigate risks associated with first-party and third-party fraud. We are seeking a detail-oriented professional who is adept at applying fraud detection techniques and leveraging data sources and tools to develop logical courses of action. In addition to technical acumen, this role requires strong interpersonal and communication skills to interact effectively cross-functionally and with customers, external financial institutions, and law enforcement agencies. Ideal candidates are self-starters who are energized by ambiguity and love creating clarity. WHAT YOU'LL DO - Analyze new account applications to detect potential fraud patterns, including identity theft, synthetic identities, and other high-risk behaviors. - Evaluate transactional activity, identifying anomalies and irregularities indicative of fraudulent behavior. - Thoroughly investigate alerts of first-party and third-party fraud, providing comprehensive documentation of findings. - Investigate and facilitate customer card disputes, ensuring cases are resolved accurately and within network timelines. - Use AI tools and automation to streamline investigations, and help develop and improve the processes and tooling behind them. - Collaborate with internal teams, such as Credit Risk, Compliance, and Customer Support, to ensure timely resolution of fraud-related issues. - Communicate directly with customers to verify account activity, resolve disputes, and gather necessary documentation during investigations. - Liaise with external stakeholders, including financial institutions and law enforcement, to support investigations and facilitate recovery efforts when necessary. - Stay updated on emerging fraud trends, industry best practices, and regulatory requirements to enhance fraud prevention and detection measures. - Perform root cause analyses, document control breakdowns, and work with the strategy and engineering teams to improve fraud controls. - Document procedures and proactively identify opportunities for operational process improvement. WORK SCHEDULE REQUIREMENTS Fraud doesn't operate on a standard 9-to-5 schedule, and neither does this role. Candidates must have the flexibility to work nights, weekends, and holidays as part of a rotating schedule to ensure 24/7 fraud monitoring and response. This is essential to maintaining Ramp’s commitment to protecting its customers and minimizing risk around the clock. WHAT YOU NEED - Minimum 2 years of experience in fraud prevention or investigations - Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries - Excellent collaboration, written and verbal communication skills NICE-TO-HAVES - Experience with NACHA rules and regulations - Experience with card network rules and regulations, including dispute and chargeback processes - Experience with funds recovery processes, including hold harmless letters and ACH recalls - Experience in high-growth startups - Experience integrating AI into your daily work - Knowledge of SQL or Python BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves % and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Our ideal candidate has a deep understanding of JavaScript, a passion for web performance, and can creatively come up with solutions to solve customer's needs. Our tech stack currently involves TypeScript, React, Vite, and Ryu, our in-house design system. Check out our Engineering Blog / for more on our tech stack, mission and values! WHAT YOU’LL DO - Build! - Lead the design of performant, beautiful, and usable interfaces - Collaborate on our technical vision. Lead discussions and implementation of multiple complex projects - Foster a culture of upholding industry-leading UX - Continuously improve our engineering processes, tools, and systems that allow us to scale the code base, productivity, and the team - Recruit, interview and develop your own interview questions, while fostering the culture of excellence, velocity and humility - Inspire and mentor less experienced engineers and interns WHAT YOU'LL NEED - Minimum of 5 years of frontend engineering experience preferred - Proficiency in JavaScript and React - Knack for getting the visuals right - Track record of shipping high-quality products and developing projects at scale - Ability to turn business and product ideas into engineering solutions - Desire to work in a fast-paced environment, continuously grow, and master your craft - Alignment with Ramp’s core values of enabling businesses to grow more by spending less BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves % and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is seeking a Fraud Operations Manager to help build and lead a team of Fraud Operations Specialists responsible for the efficient and effective execution of fraud detection and prevention strategies across all of Ramp’s products, enabling Ramp’s rapid growth. This role requires the ability to balance people management, process engineering, strategic thinking, and planning. You will utilize data and analytics to lead an efficient team, identify opportunities for improvement, prioritize development, and collaborate with cross-functional teams to operationalize policies, develop tools, and infrastructure that best support Ramp’s operations. WHAT YOU'LL DO - Manage and continue building a team of Fraud Operations Specialists who manage & review alerts, conduct investigations, and recover funds through enabling right sized coverage and meeting service level agreements (SLA) - Develop a deep understanding of Ramp’s risk management policies (underwriting, payments, transactions, credit limit changes, collections) across all products - Partner with Product, Engineering and Data Science teams to build best in class risk tooling to increase operational efficiency - Partner with risk strategy teams to create a closed loop process to enhance policies and procedures - Leverage data and analytics to evaluate and prioritize solutions to improve operational efficiency - Research emerging fraud trends to innovate on Ramp's decisioning systems and policies - Help coordinate and respond to incidents through on-call duties as needed – in addition to customer escalations or sensitive case handling - Partner with Customer Support to educate and create awareness on fraud prevention best practices, identifying social engineering attempts, and support customers WHAT YOU NEED - Minimum 8 years of experience in risk management including account takeovers and a broad range of payment related fraud - Minimum 2 years of experience building and managing teams - Strong background in process development and improvement - Investigative and critical thinking skills - Excellent written and verbal communication skills - Experience integrating AI into your daily work - Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries NICE-TO-HAVES - Experience with Regulation E, NACHA & Visa Core rules and regulations - Experience with Zendesk and Retool - Experience in high growth startups BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

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