HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE FOUNDING SALES OPPORTUNITY We are looking for our first-ever Sales hire in Saudi Arabia — a rare founding opportunity to build Alan's commercial practice in the Kingdom from the ground up. You will be Alan's flag-bearer in KSA: the person who shapes how we sell, who we sell to, and how we build relationships with companies that want to offer their employees a truly great health experience. This is not a role for someone looking for a well-defined playbook to execute. It is a role for someone who wants to write the playbook — and who has the experience to do so. ⭐️ YOUR MISSION You’ll own the entire sales cycle, from prospecting and outreach to discovery, demo, offer building, and closing. At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You’ll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless. We expect you to understand and apply the Alan Smart & Soft selling method This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft). You’ll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base. As Founding Sales for KSA, you will also: - Build Alan's local presence with HR Directors, CFOs, and C-level decision-makers at companies who care about their employees' wellbeing - Act as the eyes and ears of the company in KSA — feeding market intelligence, prospect feedback, and local insights back to the product and strategy teams - Shape the sales function in KSA — setting the rituals, tools, and standards that future teammates will build on - Evangelize Alan's approach in the market, positioning Alan as a trusted and innovative health partner for Saudi employers - Contribute to Alan globally — leveraging and enriching the playbooks built in France, Belgium, Spain, and Canada ⭐ IS IT YOU WE’RE LOOKING FOR? You’ll be a great fit if you: - Are currently allowed to work legally for any employer in KSA, based in or willing to relocate to Riyadh - Have Saudi citizenship - Have 5+ years of B2B sales experience, ideally in the tech or SaaS space (you are familiar with product demos, discovery frameworks, complex deal cycles) - Have demonstrated the ability to prospect, close, and build — not just manage existing accounts - Are highly autonomous — you thrive in ambiguous, fast-moving environments and don't need a fully built machine to be effective - Have native or fluent Arabic - Have strong written and verbal communication skills in English - Are analytical, organized, and rigorous — you manage your pipeline with precision - Have empathy — you genuinely care about understanding and solving the problems of the companies and people you work with - Are not driven primarily by commissions — you are motivated by impact, ownership, and long-term value creation For this opportunity, we are aiming to hire within the C1-D level range If you're still wondering whether this could be the best move for you, take a look at this article from Lucie Leflour, our Sales Lead in France. EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM. 🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Competitive base salary — above market, no commission model. We believe in paying well and trusting people to do great work - Meaningful equity — you are building this from scratch, and you should share in what you create - A world-class team to lean on — you won't be alone. You'll have the full support of Alan's international sales, product, and operations teams - Alan's health coverage (of course 😊) - The tools to do your best work — MacBook, the best software, and an environment built for focus - Real ownership and impact — you are not a cog in a machine. You are the machine. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium blog / and Glassdoor page for more info.

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is hiring Executive Assistants to partner with senior leaders across the company. Our EAs play a critical role in helping executives operate at their best—creating focus, removing friction, anticipating needs, and ensuring important work moves forward. This is more than calendar and logistics management. You’ll serve as a trusted partner to your executives, using strong judgment, operational rigor, and modern tools to create leverage in a fast-moving environment. The work is highly visible and constantly evolving, offering exposure to some of Ramp’s most important teams, priorities, and decisions. We are currently hiring three Executive Assistants to support leaders across GTM, Finance, and Legal. We generally look for the same core qualities across our EA team: exceptional judgment, discretion, adaptability, and the ability to build trusted partnerships. During the initial conversations, we’ll learn more about your experience and preferences and discuss where there may be the strongest mutual fit. This role is based in our New York City office. We default to being in the office at least three days a week. WHAT YOU'LL DO - Partner closely with senior leaders to manage their time, priorities, and day-to-day execution - Own complex, high-volume calendar management across multiple executives, navigating frequent changes and competing priorities - Manage executive inboxes as needed, including triaging communications, drafting responses, flagging urgent matters, and ensuring important items receive timely attention - Coordinate domestic and international travel with close attention to efficiency, executive preferences, and changing business needs - Plan and execute leadership meetings, offsites, team events, customer or partner engagements, and cross-functional working sessions - Draft, organize, and manage communications on behalf of executives when appropriate - Serve as a central coordination point across internal teams and external stakeholders, ensuring clarity, alignment, and follow-through - Track action items, deadlines, and commitments, proactively prompting executives and partners to keep work moving - Manage budgets, expenses, and vendor relationships on behalf of executives - Handle sensitive business, financial, legal, customer, and personnel information with exceptional discretion - Identify inefficiencies and build lightweight systems, documentation, and workflows that improve speed and organization - Use AI, automation, and modern tooling to eliminate repetitive work and create greater leverage for yourself and your executives - Continuously look for ways to anticipate needs and improve how work gets done WHAT YOU NEED - 3+ years of experience supporting senior executives in a fast-paced, high-accountability environment - Proven ability to manage complex calendars, shifting priorities, and multiple high-priority workstreams - Strong organizational instincts and exceptional attention to detail—you anticipate what’s needed and ensure nothing falls through the cracks - Sound judgment about when to act independently, when to seek context, and when to escalate - High discretion and comfort handling sensitive or confidential information - Clear, concise written and verbal communication skills - High EQ and the ability to build trust quickly with executives, cross-functional partners, and external stakeholders - A proactive, ownership-oriented approach—you identify what needs to happen and move it forward without waiting to be asked - Comfort operating in ambiguity and adapting as priorities evolve - Strong proficiency with Google Workspace, Slack, and other modern collaboration tools - Demonstrated use of AI, automation, or tooling to streamline work and reduce manual effort NICE-TO-HAVES - Experience supporting multiple executives simultaneously - Experience supporting leaders in GTM, Finance, Legal, or another externally facing or highly confidential function - Background in a high-growth or scaling company - Experience coordinating with customers, investors, partners, advisors, or external counsel - Experience managing executive inboxes and drafting communications - Track record of building systems or processes that improve team speed and execution - Fluency with workflow automation, bots, or AI assistants BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We’re seeking an experienced Enterprise Account Executive to help expand our presence in the U.S. market. This is a strategic sales role, where you’ll act as a trusted advisor to both customers and partners, aligning Cognigy’s platform with high-impact transformation initiatives. While this role emphasizes collaboration—working closely with channel partners, BDRs, internal stakeholders and sales colleagues—you’ll still need the instincts and experience of a hunter: someone who can independently advance opportunities, drive consensus across stakeholders, and close large, complex deals.

How will you make an impact?

• Represent NiCE Cognigy, create awareness, generate new ARR
• Achieve ARR & ACV booking targets
• Close deals via direct & partner ecosystem
• Build and maintain a qualified pipeline
• Close large enterprise deals
• Run full sales cycles from account planning to close
• Coordinate responses to RFPs/RFIs
• Represent Cognigy at trade fairs and industry events

Have you got what it takes?

• Proven track record of success in selling SaaS or Technology(UCaaS, CCaaS, AI)
• Hunter mentality and passionate about winning
• Ability to create and communicate complex deal structures and ROIs
• Confident navigating sales cycles with all management levels (particularly SVP/C-Level)
• Strong organization and prioritization skills
• Professional communication skills and a customer-centric, personable demeanor
• Ability to balance driving a sales cycle independently while leveraging internal resources
• Comfortable leveraging a partner channel to support the sales process

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About NiCE Cognigy

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.

Requisition ID: 10435Reporting into: Director, Sales, US
Role Type: Individual Contributor

#LI-Remote



About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The IT Service Desk Analyst (P2) serves as a primary point of contact for end-users seeking technical assistance across software, applications, and hardware. In addition to day-to-day incident and request management, the role encompasses IT asset lifecycle support, meeting room technology maintenance and end-to-end AV/IT setup for company events. The P2 level is expected to work with greater autonomy than an entry-level analyst, take ownership of moderately complex issues, and contribute to knowledge-base development and process improvement. Strong verbal and written communication skills, with fluency in English, are essential for this role.

A day in the life (Responsibilities)

Service Desk Operations

• Receive, log, triage, and resolve incidents and service requests submitted via Slack, Email, and ServiceNow.
• Provide Level 1 and Level 2 support for operating systems (macOS Tahoe, Windows 11, Linux),
• productivity suites (Microsoft 365, Google Workspace), collaboration tools (Teams, Zoom, Slack) and business applications.
• Diagnose and resolve hardware faults on desktops, laptops, monitors, printers, and peripherals.
• Manage and update tickets throughout their lifecycle in ServiceNow, ensuring accurate documentation of troubleshooting steps, resolution notes, and time tracking.
• Escalate complex or unresolved issues to Level 3 support or specialist teams with full documentation.
• Meet or exceed defined SLA targets for response and resolution times.

IT Asset Management

• Manage the full lifecycle of IT assets including procurement intake, configuration, deployment, tracking and retirement.
• Maintain accurate records in the IT Asset Management (ITAM) system for laptops, monitors, accessories and peripherals.
• Conduct periodic asset audits to verify inventory accuracy and flag discrepancies.
• Prepare and configure new-hire equipment (laptop imaging, software provisioning, account setup) across macOS, Windows, and Linux environments.
• Coordinate timely collection and secure disposal or reallocation of assets from departing employees.
• Manage stock levels for consumables and accessories (cables, docking stations, keyboard/mouse sets) and raise replenishment requests as needed

Meeting Room Technology

• Maintain and support AV and IT equipment in all meeting and collaboration rooms (display screens, video conferencing systems, room booking panels, speakerphones, HDMI/USB-C connections).
• Conduct routine checks to ensure all meeting rooms are fully operational at the start of each business day.
• Troubleshoot and resolve meeting room technology issues promptly to minimise disruption to scheduled meetings.
• Coordinate with facilities and vendors for hardware repairs, warranty replacements, or upgrades.
• Create and maintain user guides for meeting room equipment.

Event & Town Hall IT Support

• Partner with the events team and internal stakeholders to plan and deliver IT and AV support for company events including Town Halls, All-Hands meetings, off-sites, and external events.
• Set up, test, and operate AV equipment including projectors, large-format displays, microphones, live-streaming platforms and hybrid conferencing tools.
• Serve as on-site IT support during events, ensuring real-time issue resolution with minimal disruption.
• Conduct pre-event technical rehearsals and post-event teardown.
• Document event setup configurations for repeatability and future reference.

Knowledge Management & Continuous Improvement

• Contribute to and maintain the IT knowledge base with accurate how-to guides, FAQs and troubleshooting articles.
• Identify recurring issues and propose root-cause fixes or user-education initiatives.
• Support onboarding sessions to help new employees get comfortable with IT tools and processes.
• Participate in team meetings, retrospectives, and process improvement initiatives.

What you'll need to thrive (Requirements)

• Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent practical experience
• 3-5 years in an IT support or service desk role
• OS Proficiency: macOS Tahoe, Windows 11, and Linux — administration and troubleshooting across all three platforms
• Applications: Google Workspace, Microsoft 365, Active Directory / Azure AD, endpoint management tools (Intune, JAMF, or equivalent)
• Hardware: Hands-on experience with laptop/desktop builds, peripherals, and AV equipment
• ITSM Tools: Proficiency in ServiceNow (incident, request, and asset management) and Jira (task and project tracking) — both are essential
• This role follows a rotational shift schedule, with shifts changing every quarter. Shift windows (IST): 3:00 PM – 12:00 AM IST | 6:00 PM – 3:00 AM IST | 10:00 PM – 7:00 AM IST
• Monday –Thursday: Work from office (mandatory) & Friday: Remote/flexible, subject to business requirements
• Certifications: CompTIA A+ or equivalent (preferred); ITIL Foundation v4 (preferred)

Technical

• Strong hardware and software troubleshooting methodology across macOS Tahoe, Windows 11 and Linux.
• Proficient in ServiceNow for end-to-end ticket lifecycle management.
• Working knowledge of Jira for task tracking and cross-team coordination.
• Working knowledge of networking fundamentals (DNS, DHCP , VPN, Wi-Fi).
• Familiarity with AV systems and video conferencing platforms (Zoom Rooms, Microsoft Teams Rooms, Google Meet).
• Basic understanding of asset management principles and ITAM tools.

Interpersonal & Professional

• Clear and empathetic communication with both technical and non-technical stakeholders.
• Ability to manage multiple concurrent tasks and prioritise effectively under pressure.
• Customer-first mindset with a high standard for service quality.
• Proactive ownership of issues through to resolution.
• Comfortable working independently and as part of a collaborative team.

Working Conditions

• Office-based with occasional requirements to support off-site events.
• May require early starts, late finishes, or weekend availability to support events and scheduled maintenance windows.
• Physical activity involved: carrying and setting up IT equipment, mounting displays, cable management.

Performance Indicators

• SLA compliance rate (response and resolution targets)
• Customer satisfaction (CSAT) scores
• Asset inventory accuracy
• First-contact resolution rate
• Knowledge base article contributions
• Event support delivery — zero critical failures

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid WorkingWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🚀 THE CHALLENGE We are looking for a Product Lead to build Alan’s Armenian product from the ground up. This is a founding product role. You will help define how Alan should work for people in Armenia, combining our global product platform with a deep understanding of the local healthcare system, culture and user needs. You will work closely with the Armenia team and colleagues across Product, Engineering, Design, Data, Operations and Insurance. Together, you will turn a complex healthcare challenge into a simple, trusted and useful product experience. This is a product-building role, not a Growth or acquisition role. You will focus on understanding users, setting product direction, making the right trade-offs and helping a team ship and learn quickly. There is no finished playbook to follow. You will help write it. 1/ DEFINE THE PRODUCT DIRECTION - Build a clear product vision and roadmap for Armenia. - Understand the needs of users, healthcare providers and local stakeholders. - Decide what should be adapted locally and what can be built on Alan’s global platform. - Create clarity around priorities and trade-offs. 2/ BUILD THE PRODUCT - Work with Design, Engineering, Data and Operations to turn problems into simple product experiences. - Stay close to users and use research, data and feedback to guide decisions. - Help the team move from discovery to delivery, learning and iteration. - Build products that are reliable, accessible and worthy of people’s trust. 3/ CONNECT ARMENIA TO ALAN - Bring local context into Alan’s global product organisation. - Leverage Alan’s existing expertise, technology and ways of working. - Create strong collaboration between local and global teams. - Help establish the foundations of product development in Armenia. ⭐ YOU'LL EXCEL IN THIS ROLE IF YOU: - Have strong product experience, ideally including building a product or product area from zero to one. - Are comfortable working in ambiguity and turning complex problems into clear priorities. - Have strong product judgement and a genuine interest in understanding users. - Can combine strategic thinking with hands-on execution. - Communicate clearly and create alignment across different teams and stakeholders. - Are comfortable working in a complex or regulated environment. Experience in healthcare, insurance or public services is a strong plus. - Understand the Armenian context and are motivated by the opportunity to build for Armenia. - Speak Armenian and are fluent in English. Internal collaboration at Alan is in English. - Care deeply about improving healthcare and want to help make prevention a reality. We are looking for someone who wants to build something meaningful from the ground up, with a high level of ownership and a lot of room to shape the role. We hire people, not roles. If this opportunity speaks to you, we would love to hear from you.

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. REJOINS NOTRE JOURNÉE EXCLUSIVE DE RECRUTEMENT ET ACCÉLÈRE TA CARRIÈRE CHEZ ALAN. Tu as au moins 4 ans d'expérience dans la vente en cycle complet et tu souhaites accélérer ta carrière dans un environnement en hyper croissance, en aidant des millions de personnes à vivre plus longtemps en meilleure santé ? Le jeudi 1er octobre 2026, Alan ouvre 15 places exclusives pour notre Account Executive Recruitment Day à Bordeaux. Une immersion unique pour rencontrer nos leaders, découvrir notre méthode de vente unique et décrocher ton prochain CDI. Nous avons franchi le cap du million de membres - et ce n’est que le début ! Pour continuer notre hypercroissance, nous ouvrons de très nombreux rôles d’Account Executives en France et tu peux faire partie de l’équipe commerciale qui rendra cela possible. C'est LE moment de nous rejoindre. POURQUOI PARTICIPER ? - Viens vivre une expérience unique & décroche ta place parmi la nouvelle génération de Sales leaders chez Alan : un véritable tremplin pour accélérer ta carrière dans un environnement en hyper-croissance. - Découvre l'univers d'Alan : découvre notre mission et notre vision au contact direct de notre leadership et de nos équipes commerciales. - Bénéficie d'un process rapide & transparent : avec une réponse sous 48h à l'issue de la journée. - Plonge au cœur du métier d'Account Executive chez Alan : à travers des études de cas et des échanges privilégiés avec l'équipe. INFOS PRATIQUES - 📅 Date de l'événement : Jeudi 1er octobre 2026, de 8h30 à 17h - 📍 Lieu : Now Coworking - Quai des Chartrons Hangar 15, 33000 Bordeaux - ⏰ Date limite de candidature : Jeudi 24 septembre 2026 - 📈 Les étapes : - Nous examinons toutes les candidatures. - Si ton profil est retenu, nous t'appellerons pour échanger brièvement sur tes motivations. - Tu recevras un cas pratique à réaliser depuis chez toi. - Les candidat(e)s retenu(e)s seront invité(e)s à participer à notre journée exclusive, avec au programme des études de cas et des entretiens. - Nous donnons notre réponse sous 48h, et les candidat(e)s sélectionné(e)s rejoindront l'aventure Alan ! ⭐️ TOUT SAVOIR SUR LE RÔLE D'ACCOUNT EXECUTIVE CHEZ ALAN Ta mission en tant qu'Account Executive Accompagner les prospects à chaque étape du cycle de vente et les transformer en clients Alan convaincus, en collaborant avec des décideurs de haut niveau : DRH, DAF et dirigeants, tous secteurs confondus. Ce dont tu seras responsable - Cycle de vente complet de la prospection à la signature - Relations stratégiques : piloter les deals et gérer les relations clients clés - Réaliser des démonstrations produit inspirantes et guider les parties prenantes dans le processus d'évaluation Important : Nous recrutons des Account Executives pour l’ensemble de nos équipes. Que ce soit dans le secteur du Retail, de l'Agroalimentaire, de la Métallurgie, des Services ou autres, nous ferons en sorte que tu rejoignes l’équipe dans laquelle tu t’épanouiras le plus et auras le plus d’impact 🌟 La méthode de vente Alan Nous avons développé la méthode de vente smart & soft d'Alan Au-delà de la vente En tant que membre de l'équipe Alan, tu pourras : - Participer à l'évolution de notre produit - Contribuer à l'amélioration de nos méthodes et de notre stratégie - Participer aux initiatives de croissance - Faire partie d'une équipe qui innove constamment Envie d'en savoir plus sur ce qui rend l’expérience exceptionnelle chez Alan ? 👉 Ecoute le parcours de Lucie Leflour Head of Sales chez Alan. 👉 Ecoute le témoignage de Fanny Cibot Account Executive depuis 5 ans à travers plusieurs équipes. 🎯 CE RÔLE EST-IL FAIT POUR TOI ? Chez Alan, notre devise est "nous recrutons des personnes, pas des rôles" : nous valorisons les compétences interpersonnelles autant que techniques. Nous croyons que ton potentiel est ce qui compte vraiment. Tu seras un excellent fit pour rejoindre l'équipe si : - Tu as au moins 4 ans d'expérience dans la gestion du cycle de vente complet - Tu maîtrises parfaitement le français (C2 et plus), et tu as un niveau avancé en anglais - Tu es très organisé(e), structuré(e) et empathique - Tu as la capacité à influencer, négocier et gérer des deals complexes - Tu as une compréhension approfondie des leviers de valeur dans les modèles économiques à revenus récurrents - Tu as une excellente attitude et la capacité de collaborer au sein d'une équipe - Tu es basé(e) à (ou prêt(e) à déménager à) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes ou Biarritz et travailleras en mode hybride Prêt(e) à rejoindre notre équipe ? Nous recrutons dans la fourchette de niveaux B1-E 🙌 AVANTAGES & BÉNÉFICES Chez Alan, nous croyons qu'être en bonne santé est un besoin fondamental, et cela commence avec nos employés. C'est pourquoi les Alaners bénéficient d'un environnement stimulant et d'avantages garantissant qu'ils sont heureux, efficaces et ne passent que du temps de qualité avec leurs collègues. Par conséquent, nous offrons : - BSPCE pour tous. Des packages d'equity généreux complètent ton salaire de base. - Bureaux flexibles. Espaces de bureaux incroyables dans notre HQ à Paris ou hub de co-working sponsorisé à Bordeaux, Marseille, Lyon, Annecy, Nantes ou Biarritz. - Tous les outils dont tu as besoin. Équipement haut de gamme : Macbook Pro, clavier, support laptop, écran, et casque anti-bruit. - Politique de vacances flexible et horaires de travail flexibles. Organise ton temps comme tu le souhaites. - Assurance santé complète - prise en charge à 100% pour toi et tes enfants, 90-100% pour les partenaires selon ton pays (contrats permanents uniquement). - Transport. Avantages de transport spécifiques au pays. - Opportunités d'apprentissage et de formation. Politique de formation très flexible, livres gratuits et budget pour assister et parler lors de conférences si l'opportunité se présente. - Croissance personnelle par le coaching : Chez Alan, le coaching n'est pas juste un avantage - c'est au cœur de qui nous sommes. Chaque Alaner est accompagné par un coach dédié dès le premier jour, qui aide à maximiser son impact, nourrir l'engagement, et naviguer les valeurs d'Alan pour développer son plein potentiel. - Congé parental. Congé parental étendu pour tous les nouveaux parents. NOTE IMPORTANTE : NOUS RECRUTONS DES PERSONNES, PAS DES RÔLES. Si tu es intéressé(e) par cette opportunité mais ne coches pas toutes les cases, nous aimerions avoir de tes nouvelles. Tout le monde devrait se sentir libre de postuler car cela ne peut qu'apporter apprentissages ou succès. Si tu t'identifies comme une femme : Savais-tu que les recherches montrent que les femmes postulent souvent, uniquement, quand elles remplissent 100% des exigences ? Rappelle-toi, il s'agit d'un guide et non d'une checklist. Nous serons ravis de recevoir ta candidature ! 🔖 Consulte nos pages À propos d'Alan Medium et Carrières ainsi que notre blog et page Glassdoor pour plus d'infos.

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ YOUR MISSION We are building Alan's Care function in Saudi Arabia, and you will be the person who makes sure every member trusts Alan when they need us most. You'll build the function from zero: process, tooling, quality bar, then scale it, while handling the conversations that matter most yourself. Founding the function - Handle directly the member contacts that stay in-house: admin requests, escalations, complex cases. - Write the scripts, guidelines, and documentation that make Care work in Saudi from day one. - Shape the operating model on the ground together with the GM Saudi and the global Care community: opening hours, shift coverage, tooling setup (Intercom and others), and how traffic splits between in-house and externalized support. What success looks like: a documented, working Care operation that can pass regulatory scrutiny and handle real member conversations from launch. Owning quality on externalized support - Own the quality bar for everything we externalize: review calls and tickets in Arabic, coach our outsourcing partner's agents, and close the loop between what members experience and what we improve. What success looks like: externalized conversations meet Alan's quality bar, and gaps get caught and fixed before they become member complaints. Owning regulatory accountability - Own the complaint-handling policy and the regulatory SLAs on complaints. - Prepare the documentation and readiness for the Insurance Authority inspection. What success looks like: Alan passes Insurance Authority inspection with a clear, accountable answer on every complaint-handling question asked. You won't be building this alone. You'll have the full support of Alan's global Care Ops team on process design, tooling, forecasting, and planning, the same team behind our Care launches in France, Belgium, and Canada. You bring the on-the-ground execution and Arabic-language expertise; they bring the playbooks and cross-market experience. 👀 WHO WE ARE LOOKING FOR - You are a founding operator. You've built an operational function from scratch before, or you're ready to do it for the first time with real ownership. - You are hands-on in ambiguity. You're happy to answer tickets yourself on day one while designing the system in parallel. Some decisions on coverage model and tooling are still being finalized, and you'll help make them. - You are AI-first. You're excited to work on automation and tooling, not just process. - You lead with ownership and directness. You hold an outsourcing partner accountable to a quality bar without hesitation. - You understand the member's stakes. Ideally, you've seen pre-authorization, claims, or member frustration points up close, in health insurance, health services, or a comparable regulated environment. ⭐️ REQUIREMENTS FOR THE ROLE Must-haves - Saudi national. - Fluent in Arabic and English, spoken and written. Both are mandatory: Arabic for the QA work on Arabic-language conversations, English for collaboration with the global Care community and cross-functional teams. - Comfortable operating with significant ambiguity: building the system and doing the work at the same time. - Strong ownership and directness, including holding an external partner accountable to a quality bar. - Genuine interest in AI-first tooling and automation. Nice-to-haves - Health insurance, health services, or financial services background; understanding of pre-authorization, claims, and member frustration points in Saudi Arabia. - Experience building or scaling an operational/support function from scratch. - Familiarity with the Saudi regulatory environment (Insurance Authority requirements). Level target: B1-C1 on Alan's level grid. ⭐ WHAT WE OFFER - A world-class team to lean on: you won't be alone. You'll have the full support of Alan's global Care Ops team, and the full team's playbooks from launching Care in France, Belgium, and Canada. - Real ownership and impact from day one, on a function you build yourself. - As the team scales, this role has the potential to grow into leading a local team.

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ YOUR MISSION ⭐️ 👩‍💻HELPING OUR MEMBERS As a Care Expert, your primary mission is to transform member requests into delightful experiences. You'll be their trusted guide, providing: ✨ Meaningful solutions that make a real difference ⚡️ Swift, timely responses when they need you most 🎯 Crystal-clear, accurate information 🤝 Transparent and helpful guidance every step of the way You'll dive into the fascinating world of healthcare, mastering both: - The intricacies of the French healthcare system - The unique needs of our B2B partners who've chosen Alan as their corporate health insurance provider Your role sits at the heart of what makes Alan special – turning complex healthcare questions into simple, human experiences. 👷IMPROVING ALAN 🎯 Your time at Alan: A perfect balance - 80% dedicated to providing exceptional member support - 20% driving innovative Care projects tailored to your unique expertise 🚀 Project leadership opportunities As an experienced Care Expert, you'll have the chance to: ✨ Drive Process Excellence - Identify and implement key improvements - Transform data insights into actionable solutions - Lead end-to-end implementation 👥 Team impact - Guide and inspire fellow Alaners - Build high-performing project teams - Shape the future of Care at Alan 🌟 Example of projects you might lead: - Design member empowerment initiatives that boost autonomy - Architect Care team structures for peak performance - Collaborate on cross-community product innovations - Help us grow by attracting top Care talent Your projects will be shaped by your passions and expertise, making each role truly unique! ⭐ JOIN THE CARE TEAM! ⭐️ You will thrive at Alan if you: - Have a genuine passion for helping others and find joy in solving member challenges - Master French and English at a full working proficiency level (written and spoken) - Navigate technology with confidence and embrace digital tools - Feel at ease connecting with members across all channels - email, chat, and phone calls (call-back only) - Bring natural empathy and a calm presence to every interaction - Love taking initiative and turning ideas into action - Thrive in collaborative environments where you can both learn and share knowledge - Bonus: Already understand the French healthcare system (but don't worry if you don't - we're great teachers! 😉) For this opportunity, we are aiming to hire within the A1-B1 level range of our salary grid. 🌍 HOW WE WORK - Location: You must be legally eligible to work from France. - Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium blog / and Glassdoor page for more info. YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

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At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Senior Technical Account Manager

The Senior Technical Account Manager serves as a Customer Success leader for assigned Strategic accounts, responsible for driving business outcomes, solution adoption, customer health, retention, and long-term value realization. Acting as a trusted advisor and executive partner, the Senior TAM aligns customer objectives with internal resources, proactively manages risk, drives accountability across cross-functional teams, and ensures customers achieve measurable success from their investment. While maintaining a strong understanding of the customer's environment and solutions, the Senior TAM's primary responsibility is to coordinate and mobilize the appropriate expertise across the organization rather than serving as the primary technical troubleshooter. Major Functions/Responsibilities

Account Management

• Be the assigned Strategic account's primary point of contact and function as their professional advocate and relationship manager within CX, ensuring fulfillment of contract deliverable's, SLA management, ongoing customer education and product enhancement.
• Responsible for customer satisfaction, retention and reference ability for all assigned accounts and drives improvements that ensure we do this across our enterprise customer base.
• Develop and maintain an effective and productive relationship with assigned account(s) at all levels within their organization (from front-line contact center management through senior/executive leadership).
• Clear understanding of the assigned accounts' business goals and directions and drive return on investment with our products and services.
• Hold regular discussions that balance proactive and reactive work and result in becoming their trusted partner and advisor (report progress on strategic direction, ensure that CX's solutions meet their needs, assess training needs, share best practices, consistently increase their success, etc.).
• Partner with other CX teams (Technical Support, Professional Services, Product Management, etc.), to ensure that proper resources are engaged to resolve issues / requests properly and within SLA targets and customer outcome expectations.

Technical

• Excellent triage and troubleshooting facilitation skills.
• Demonstrate superior in-depth knowledge of CX products and associated technologies, especially those employed by assigned accounts.
• Utilize a deep understanding of each customer's environment to identify customer needs and help others across the company understand how the customer is using our products, ensuring that we use that understanding to continue to innovate and deliver best in class enterprise-level solutions and services.

Communication

• Arrange and conduct regular Service and Technology Reviews with proper customer and CX stakeholders.
• Ensure that all communication, interactions, assignments, details and actions are clear, effective, timely (within established SLA), and logged into the CRM system.
• Tactfully, confidently and professionally communicate with all stakeholders, especially in emotionally-charged and escalated situations.
• Communicate and work with customers in a way that builds confidence, de-escalates situations, and helps customers know that their issues and concerns are being properly represented and handled by CXone.
• Make and meet all commitments, building trust with customers and help others to do the same.
• Employ an assertive yet positive attitude in working with others to create standardized and consistent processes and to improve process issues that cause inefficiency, risk, missed targets, and frustration.

Leadership

• Provide coaching and mentoring to peers and exemplify consistent and high-value participation in knowledge creation and improvement.
• Exemplify escalation prevention, resource engagement and communication when escalation occurs.
• Lead the way in team goal achievement and set personal goals that increase effectiveness and success of yourself and the team.
• Can act as a backup for managers or other Technical Account Managers as needed.

Required Education, Experience, and Specific Job Related Skills:Bachelor's degree (BS) in Business Management or related field or equivalent work experience required.

Experience Required

• 5+ years proven track record of successful Enterprise Account Relationship Management in either presales or post sales environment.
• Excellent Communication and Presentation skills with both C-Level and day-to-day operations stakeholders.
• Experience developing and executing Customer Success strategies for enterprise accounts.
• Demonstrated ability to improve customer health, adoption, GRR, and NRR through proactive engagement and value-based account management.
• Proven ability to lead cross-functional teams and drive accountability in matrixed organizations.
• Experience conducting Executive Business Reviews, Success Reviews, renewal planning, and strategic account planning.
• Work largely during the customers' core business hours, with occasional extended hours as needed. Occasional on-call after-hours work may be required as needed by the customer.
• Ability to travel 20% of the time, visiting customer sites and attending company meetings.

Experience Preferred****

• Superior in-depth knowledge of CX products and associated technologies, especially those employed by assigned accounts.
• Technical skill-set, with problem resolution skills in Contact Center, Telecommunications, LAN/WAN, Cloud-based Software, Security, etc.
• Experience supporting customer regulatory requirements including but not limited to HIPPA, PCI, SOX, FISMA etc.
• Industry Certifications such as Lean Six Sigma, ITIL, PMP, TOGAF, Cisco, etc.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is hiring a Senior Recruiter to lead critical searches across our G&A functions. These teams shape how Ramp grows, protects the business, and maintains a high bar as we scale. You will own searches from initial scoping through close, partnering directly with leaders across Recruiting, Risk, and other G&A functions. You will be expected to develop real fluency in each area you support, translate ambiguous business needs into clear hiring strategies, and bring an independent point of view on talent. This is a hands-on role for someone who is equally strong at research, assessment, stakeholder partnership, and closing. You should be comfortable challenging assumptions, navigating sensitive searches, and creating structure without slowing the business down. WHAT YOU'LL DO - Own full-cycle recruiting across Recruiting, Risk, and other G&A functions, from intake and market mapping through offer and close. - Develop real fluency in the functions you support so you can identify the signals that distinguish exceptional talent beyond title, company, and tenure. - Partner with hiring leaders to define the hiring thesis, calibrate the bar, and translate ambiguous needs into clear search strategies and interview plans. - Build proactive pipelines through market research, targeted sourcing, referrals, and thoughtful engagement with passive candidates. - Advise leaders using market intelligence, recruiting data, and candidate feedback to challenge assumptions and improve hiring decisions. - Run disciplined, high-velocity processes while delivering a personal candidate experience and leading thoughtful closing strategies for competitive hires. WHAT YOU NEED - 5+ years of full-cycle recruiting experience, including significant ownership of G&A, corporate, or specialized business-function searches. - Experience recruiting for functions such as Risk, Compliance, Legal, Finance, People, or Recruiting. - A track record of independently leading complex or senior-level searches from initial scoping through accepted offer. - Strong talent judgment and research instincts. You can map a market, identify meaningful signals, and explain why someone is likely to excel at Ramp. - The credibility to advise senior leaders, challenge requirements, and influence hiring decisions through clear communication, market insight, and data. - Strong execution and closing skills, including comfort with AI-enabled recruiting workflows, ATS and funnel discipline, competing offers, and sensitive searches. NICE-TO-HAVE - Experience supporting multiple G&A functions in a high-growth, technology, or similarly fast-moving company. - Familiarity with the talent landscape across fintech, financial services, SaaS, or other regulated industries. - Experience improving interview architecture, scorecards, market maps, or recruiting processes where structure was limited or still being built. - Experience developing AI-enabled recruiting workflows that were adopted beyond your own individual searches. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team who values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world!

The impact you will have:

• Form successful relationships with clients throughout your assigned territory to provide technical and business value in collaboration with an Account Executive and a Senior Solutions Architect.
• Gain excitement from clients about Databricks through hands-on evaluation and Spark programming, integrating with the wider cloud ecosystem and 3rd party applications.
• Contribute to building the Databricks technical community through engagement at workshops, seminars, and meet-ups.
• Become a Big Data Analytics advisor on aspects of architecture and design.
• Support your customers by authoring reference architectures, how-tos, and demo applications.
• Develop both technically and in the pre-sales aspect with the goal of becoming an independently operating Solutions Architect.

What we look for:

• Familiarity working with clients, creating a narrative, answering customer questions, aligning the agenda with important interests, and achieving tangible outcomes.Ability to independently deliver a technical proposition, identify customers' pain-points, and explain important areas for business value to develop a trusted advisor skillset.
• Code in a core programming language such as Python or SQL.
• Knowledgeable in a core Big Data Analytics domain with some exposure to advanced proofs-of-concept and an understanding of a major public cloud platform.
• Experience diving deeper into solution architecture and Data Engineering.

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

FEQ227R223

As a Senior Solutions Architect, you will shape the future of the Data & AI landscape by working with the most sophisticated data engineering and data science teams in the world. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the field. You will help our customers to achieve tangible data-driven outcomes through the use of our Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems

Reporting to the Field Engineering Leader, you will collaborate with our most strategic prospects and customers, work directly with product and engineering to drive the Databricks roadmap forward, and work with the broader customer-facing team to develop architectures and solutions using our platform. You will guide customers through the competitive landscape, best practices, and implementation, and develop technical champions along the way.

This is a Hybrid role, based in Bengaluru.

The impact you will have:

• You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems.
• You will work directly with the sales team to develop your book of business, define account strategies, and execute those strategies to help your customers and prospects solve their business problems with Databricks.
• Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications
• Collaborate with your fellow Solutions Architects, using your skills to support each other and our users
• Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community.

What we look for:

• 15+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role
• 10+ years of experience with Big Data technologies, including Apache Spark", AI, Data Science, Data Engineering, Hadoop, Cassandra, and others
• Strong consulting / customer facing experience , working with external clients across a variety of industry markets
• Coding experience in Python, R, Java, Apache Spark" or Scala
• Experience building distributed data systems
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Available to travel to customers in your region
• Nice to have: Databricks Certification

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Riot Visual Designers seek to craft the best player experiences through their knowledge of design systems, graphic design, interactivity, layout, typography, color theory and illustration. Visual Designers collaborate with cross disciplinary teams and act as both artistic and design problem solvers. They understand players and ask questions about the what, who and how when solving for an interface or communication challenge.

As a Manager, Visual Design for Teamfight Tactics, you will oversee a team of Visual Designers on our Gameplay initiative, helping bring new player experiences to life. You will foster collaboration with Producers, Artists, Designers, and Engineers across the organization. You will coach, develop, and guide your team through their day-to-day work while advocating for your team’s future headcount needs with product leadership. You will also set craft standards for your team, define processes and best practices, and serve as a strategic partner to production, helping plan and scope the team’s work. You will report to the Gameplay Art Director and work closely with them to uphold the vision for TFT.

Responsibilities:

• Manage, coach, and develop a team of Visual Designers, providing regular feedback, setting clear expectations, and supporting their growth
• Establish and uphold the visual design quality bar for Gameplay UI, ensuring work is clear, cohesive, and aligned with the visual direction of TFT
• Provide craft direction and actionable feedback throughout the design process, from early exploration through final implementation
• Guide the creation and evolution of UI visual styles and systems that support new gameplay experiences
• Partner with UX Designers, Artists, Motion Designers, Engineers, and Producers to develop player-focused UI solutions
• Partner with Production to plan and scope Visual Design work, balancing priorities, dependencies, quality, and team capacity across multiple workstreams
• Work with Art Direction and product leadership to translate the broader vision for TFT into clear Visual Design goals and priorities
• Advocate for the needs of the Visual Design craft, including team capabilities, staffing, workflows, tools, team health, and best practices
• Support the implementation and polish of UI in Unreal Engine, partnering with designers and engineers to maintain visual quality through development
• Provide direction and feedback to external art partners when additional Visual Design support is needed

Required Qualifications:

• 5+ years of experience in UI or Visual Design in the games industry
• Experience managing and developing Visual Designers, including setting expectations and supporting career growth
• A portfolio demonstrating strong visual design craft and a command of contemporary graphic and interface design
• Strong understanding of 2D art and visual design fundamentals, including composition, color, value, hierarchy, clarity, legibility, and visual communication
• Experience providing craft leadership, mentorship, and actionable feedback to other designers
• Experience establishing, extending, documenting, and maintaining UI visual styles and systems
• Advanced proficiency in Figma and Photoshop
• Experience implementing UI in Unreal Engine using UMG
• Demonstrated ability to manage multiple concurrent workstreams, including priorities, dependencies, and progress
• Demonstrated ability to collaborate across adjacent UI disciplines, such as Motion Graphics, UI Illustration, and UX Design

Desired Qualifications:

• Experience with Unreal Engine concepts such as Blueprint scripting and UI Material authoring
• Experience partnering with external art vendors on UI-focused projects
• Experience in an additional craft area, such as Motion Graphics, Illustration, or UX Design

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.



It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.