FEQ227R228

While candidates in the listed location(s) are encouraged to apply for this role, exceptionally well-qualified candidates in other East Coast locations will also be considered.

Mission

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark", Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales team,s and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark", Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 3+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.



Local Pay Range
$152,300-$209,450 USD
About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark", Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Note for US Citizens: typically the IRS will not tax the first $126,500 USD you earn abroad under the Foreign Earned Income Exclusion

My website is launching next week and need someone to do proper and heavy SEO.

Hello!
I am seeking a designer to tackle a professional design for our Podcast “The Announcers Curse” and parent Media Company “Cascade Media Group”. We’re not firm in any sort of design elements or direction for the concept.
Happy to share what we have used so far for the podcast, please no AI work only human work 😊
PM me if you’re interested, hoping for a quickish turn around. Thanks!

Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. We work with both new and current technology, creating innovative solutions to solve complex, large-scale challenges and deliver player value. As a Senior Software Engineer, you’ll own and deliver important features and model best practices within the team.

As a Senior Software Engineer, Audio on an unpublished R&D product, you will lead the development and delivery of features and tools underpinning the audioscape for one of Riot’s most exciting new games. You will work closely with sound designers, producers, and other engineers to gather requirements and execute against the vision for the team’s audio tooling, and will be hands-on in conceptualizing, planning, implementing, and maintaining the tools that power audio workflows. You will work with state-of-the-art technology, and explore new solutions to surprise and delight our players as we bring this new game to life. You will report to the Senior Engineering Manager of the Tech Foundations team within the R&D game project.

Responsibilities:

• Collaborate closely with the audio team to deliver tools that are purpose-driven, robust, and scalable
• Implement and support foundational elements of the game’s audio ecosystem and tools
• Work with design and engineering leads to help define the team’s future vision for audio tooling and workflows
• Model the team’s best practices for tools architecture and implementation
• Advocate for the technical vision for upcoming and existing tools with other disciplines
• Provide documentation and trainings on new audio tools and workflows to internal customers
• Mentor junior engineers as the team scales

Required Qualifications:

• 4+ years of gameplay development experience in a C-style game engine (Unreal Engine, Unity, etc)
• 3+ years working on audio tools and features
• Proficiency in C++
• Direct experience with audio middleware such as Wwise, FMOD, Unreal Audio
• Experience in Unreal Engine
• BS in Computer Science, or proven understanding of Computer Science fundamentals
• Strong communication skills across technical and non-technical audiences

Desired Qualifications:

• Proficient with modern day audio software tools (Pro-Tools, Reaper, Plugins)
• Experience working on a networked game
• Experience with UE4 and/or UE5
• Experience developing and shipping a AAA title
• Experience with Agile development

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. We work with both new and current technology, creating innovative solutions to solve complex, large-scale challenges and deliver player value. As a Principal Software Engineer, you’ll lead the development of key features and model high standards of engineering excellence.

As a Principal Software Engineer, Tech Lead on an unpublished R&D product, you will lead the technical foundations for one of Riot’s most exciting new games. You will work closely with other experts in engineering, QA, art and design to ensure the game is meeting the team’s development needs, creative goals, and quality marks on multiple platforms. In this role you will be hands-on in architecting core features of the game, evaluating shared and upcoming technologies, directing the work of other engineers, and developing and debugging some of the game’s most fundamental systems. You will work with state-of-the-art technology and explore new solutions to surprise and delight our players as we bring this new game to life. You will report to the Senior Engineering Manager of the Tech Foundations team and partner with them to direct the work of 8-10 engineers working on engine, tools, build, rendering, and console features.

Responsibilities:

• Work closely with QA, engineers, designers, artists and area leads to make product decisions which address the technical, creative and artistic requirements of the game
• Participate in the planning and execution of the team’s engineering work, including requirements gathering, technical evaluation, architecture, work breakdown and estimation
• Investigate, understand, and solve complex technical problems at the team level
• Profile and direct optimization efforts for CPU and memory usage on PC and console
• Advance and strengthen engineering best practices, including code quality, automated testing, and maintainable architecture
• Provide mentorship to new engineers as the team scales, and provide feedback that supports their technical growth

Required Qualifications:

• 10+ years (or equivalent depth) of professional experience in software engineering, including experience delivering live or shipped products at scale
• 5+ years experience working in Unreal Engine on engine, tools, build, rendering, and console features
• Experience shipping one or more games on various platforms
• Experience in performance profiling and optimization on console
• Proven ability to navigate ambiguity and solve complex problems with minimal support
• Experience with simultaneously directing efforts in more than one technology area
• Experience regularly collaborating with teammates across multiple disciplines
• Strong communication skills across technical and non-technical audiences
• B.S. in computer science or equivalent experience
• Proficiency in C++

Desired Qualifications:

• Experience building multiplayer games
• Background in graphics/rendering
• Direct experience working on console features and certification
• Experience implementing framework level UI systems
• Experience developing tools ecosystems in Unreal
• Experience mentoring technical ICs and contributing to engineering culture
• Experience working on distributed teams

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

We're a small digital marketing consultancy (King Edward) looking for a fractional paid social specialist to manage Meta ad accounts for a handful of SMB clients. About 15 hours/week, contractor basis, remote.
The role covers day-to-day Meta account management, writing creative briefs, sourcing creative (including AI video tools), and the occasional client call. We need someone who can run accounts independently, not wait to be told what to do.
What we're looking for:

• 3+ years managing Meta ad accounts
• You own the creative pipeline, not just the media buying
• Strong written and spoken English
• Available during US business hours (ET to PT)

Compensation: $30-80/hr depending on experience and location.
The form takes about 10 minutes and replaces the usual resume shuffle. If you move forward, any trial work is paid.
If you're interested, fill out our intake form here: https://docs.google.com/forms/d/e/1FAIpQLSeiugWfaA8FzOxI3gwqj-P5BWUk2tppZL8H73OIwxsyKq6NyQ/viewform?usp=dialog
No resume needed. The form is the application.

🚨 Looking for top talent! Remote positions available – Apply Now🚨

Egypt | Latin America | Philippines | India
This is not for everyone.
We’re building a team of top 1% performers to work with high-level U.S. clients—and we’re only looking for people who execute, communicate clearly, and deliver results.
If you’re tired of low-paying gigs and want real opportunities with serious clients, this is your moment.
🚀 OPEN ROLES
✨ Cold Caller (Real Estate)
You know how to handle rejection, build rapport fast, and keep conversations flowing. Your goal: turn cold leads into warm opportunities.
✨ Sales Closers / Appointment Setters
You don’t just talk—you influence and convert. Confident on the phone, strong objection handling, and results-driven mindset required.
✨ Project Manager (Real Estate)
You keep teams aligned, deadlines on track, and projects moving. Experience managing workflows, tools, and people in fast-paced environments is key.
✨ Real Estate Operations & Marketing Support
You bring structure to chaos—handling CRM updates, lead tracking, email marketing, and backend operations that keep the business running.
✨ Medical Receptionist / Admin
You’re the first impression—professional, organized, and great with people. Experience with scheduling, billing, insurance follow-ups, and HIPAA compliance is a must.
✨ Bookkeeper / CPA (W2 Tax Returns Required)
Detail is everything. You have strong accounting fundamentals, experience with W2 tax returns, reconciliations, and financial reporting.
🎯 WHAT WE’RE LOOKING FOR
• Clear, confident English communication (accent-neutral preferred for voice roles)
• Proven experience in your field (no guesswork, you’ve done this before)
• Strong work ethic + results-driven mindset
• Tech-savvy (CRMs, dialers, Excel, project tools, etc.)
• Reliable internet + professional remote setup
• Ability to work with U.S. clients and meet deadlines
• Ownership, accountability, and consistency
💰 WHAT YOU’LL GET
✅ Direct Hire – Work directly with clients
✅ Competitive pay in USD (based on skills & experience)
💸 Higher rates for A-players who deliver results
✅ Long-term, stable opportunities
✅ 100% Remote – work from anywhere
✅ Growth, incentives, and career progression
🚀 READY TO APPLY?
👉 VAinUSA.com/apply
⚠️ IMPORTANT:
• Fill out the application completely and honestly
• Submit the required voice recording
• Incomplete applications will NOT be reviewed
This is your chance to work with serious clients and level up your remote career.
We don’t hire average—we hire people who show up and perform.
📢 Know someone who fits this? Tag them or share this opportunity!

🚨 Looking for top talent! Remote positions available – Apply Now🚨

Egypt | Latin America | Philippines | India
This is not for everyone.
We’re building a team of top 1% performers to work with high-level U.S. clients—and we’re only looking for people who execute, communicate clearly, and deliver results.
If you’re tired of low-paying gigs and want real opportunities with serious clients, this is your moment.
🚀 OPEN ROLES
✨ Cold Caller (Real Estate)
You know how to handle rejection, build rapport fast, and keep conversations flowing. Your goal: turn cold leads into warm opportunities.
✨ Sales Closers / Appointment Setters
You don’t just talk—you influence and convert. Confident on the phone, strong objection handling, and results-driven mindset required.
✨ Project Manager (Real Estate)
You keep teams aligned, deadlines on track, and projects moving. Experience managing workflows, tools, and people in fast-paced environments is key.
✨ Real Estate Operations & Marketing Support
You bring structure to chaos—handling CRM updates, lead tracking, email marketing, and backend operations that keep the business running.
✨ Medical Receptionist / Admin
You’re the first impression—professional, organized, and great with people. Experience with scheduling, billing, insurance follow-ups, and HIPAA compliance is a must.
✨ Bookkeeper / CPA (W2 Tax Returns Required)
Detail is everything. You have strong accounting fundamentals, experience with W2 tax returns, reconciliations, and financial reporting.
🎯 WHAT WE’RE LOOKING FOR
• Clear, confident English communication (accent-neutral preferred for voice roles)
• Proven experience in your field (no guesswork, you’ve done this before)
• Strong work ethic + results-driven mindset
• Tech-savvy (CRMs, dialers, Excel, project tools, etc.)
• Reliable internet + professional remote setup
• Ability to work with U.S. clients and meet deadlines
• Ownership, accountability, and consistency
💰 WHAT YOU’LL GET
✅ Direct Hire – Work directly with clients
✅ Competitive pay in USD (based on skills & experience)
💸 Higher rates for A-players who deliver results
✅ Long-term, stable opportunities
✅ 100% Remote – work from anywhere
✅ Growth, incentives, and career progression
🚀 READY TO APPLY?
👉 VAinUSA.com/apply
⚠️ IMPORTANT:
• Fill out the application completely and honestly
• Submit the required voice recording
• Incomplete applications will NOT be reviewed
This is your chance to work with serious clients and level up your remote career.
We don’t hire average—we hire people who show up and perform.
📢 Know someone who fits this? Tag them or share this opportunity!

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $ billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $ billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary The Enablement Manager will equip teams with the knowledge, skills, resources, and training they need to succeed. You’ll enhance people and their performance all to drive adoption of best practices, and improve overall team efficiency. This is a strategic role where you will help build and scale enablement programs that directly impact Deel’s growth and success across the global market. Responsibilities - Develop and execute enablement programs to drive high performance across the client-facing teams you support. - Collaborate with leaders to understand audiences, identify key training needs, gaps in skills, and areas for improvement across global teams. - Create and maintain training programs, resources, and documentation to support onboarding and continuous learning. - Develop and lead e-learning or live training sessions for new hires and monitor their onboarding progress (attendance, participation, task completion, etc). - Implement and manage tools and technologies that enable team success, such support systems, enablement platforms, and training tools. - Coordinate and deliver onboarding and ongoing training sessions for new hires and existing team members. - Support the creation and management of knowledge-sharing platforms to ensure team members have easy access to relevant information. - Ensure that all enablement initiatives are aligned with Deel’s broader business strategy and objectives. - Provide coaching and mentoring to team members on how to leverage enablement resources to improve performance. Qualifications - 3+ years of experience in enablement, training, or a related field. - Keen understanding of your enablement audience - minimum two years experience working in or closely with the relevant role (Sales, Support, Onboarding, Customer Success, Payroll or Product) - Proven track record of designing and implementing effective enablement programs that drive performance. - Experience working with cross-functional teams, including Operations, Product, Sales, Marketing, and Customer Success, to align on objectives and strategy. - Familiarity with sales enablement tools and platforms ., Salesforce, Highspot, Gong, etc.). - Strong understanding of adult learning principles and instructional design techniques. - Excellent communication skills, with the ability to create compelling training content and present to diverse audiences. - Data-driven mindset, with experience analyzing performance metrics and adjusting programs accordingly. - Strong project management skills, with the ability to handle multiple priorities in a fast-paced environment. - Experience working in a fast-growing or SaaS environment is a plus. - Ability to work autonomously while maintaining a high level of collaboration with various teams. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location - Additional perks and benefits based on your employment status and country - The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ and other acquired company emails like @ and @ . You can view the most up-to-date job listings at Deel by visiting our careers page Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy - For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby Covey

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are the premier provider of contact center technologies with a proven consulting methodology that delivers measurable value realization. We’re seeking a Change Management Consultant to advise customers with enterprise software in a contact center environment on the creation of their change management plans, activities, and materials to drive adoption of new contact center applications, process optimizations, and ways of working.

In this role, you will serve as an expert advisor and facilitator—helping the customer’s change management lead pave the way for their leaders, operational teams, contact center agents, and supervisors to understand and buy into what is changing and how to successfully adopt new ways of working.

You’ll provide structured guidance, templates, examples, and coaching directly to the customer team and your consulting teammates to convert their technology and operational plans into real workplace practices. This role also supports customer adoption of AI-enabled contact center capabilities, helping leaders and frontline teams understand, trust, and effectively integrate AI into their daily work.

You’ll partner closely with the Lead Business Consultant (BC)—who is responsible for the overall engagement including an Operational Assessment, Transformation Roadmap of people, process, and technology recommendations, solution implementation, and post–Go Live measurement. You’ll also collaborate with an Application Consultant responsible for functional design and configuration and role-based walkthroughs.



How will you make an impact?

• Participate in key engagement milestones to assess the nature of the change, impacts, and adoption risks, and advise on the overall Change Management approach.
• Conduct interactive workshops to drive customer understanding of Change Management fundamentals and buy-in.
• Guide the customer team through exercises to prepare a context-specific, PROSCI-aligned Change Management Plan including stakeholder engagement, communications, enablement, reinforcement mechanisms, and adoption metrics.
• Advise the Lead Business Consultant and other teammates on informal change management tactics to support customer stakeholders and teams throughout the consulting engagement.
• Advise customers on how to drive adoption of new technology and associated mindset, behaviors, processes, and governance practices to cement them into daily work.
• Advise customers on change impacts and adoption strategies related to AI-enabled contact center capabilities (e.g., agent assist, automation, analytics), including role, workflow, and mindset changes.
• Work with sponsors and leaders to help them gain buy-in, support learning curves, and address resistance.
• Support leaders in addressing trust, transparency, and workforce adoption considerations as AI becomes embedded in operational decision-making.
• Align change management plans and materials to support engagement milestones and the Success Criteria defined by the Lead Business Consultant.
• Collaborate with team members to create sample materials and templates (messaging, job aids, checklists, etc.) for customer customization.

Have you got what it takes?

Required Experience & Capabilities

• Experience working in a contact center environment.
• Experience with enterprise software change management.
• PROSCI certification (required).
• 5+ years of experience leading change management for large technology implementations and organizational shifts.
• Experience supporting change management for AI, automation, or advanced analytics initiatives in enterprise or contact center environments.
• Comfortable using both formal and informal change management approaches.
• Domain familiarity preferred in one or more application areas: omni-channel routing / ACD / IVR, CRM, Workforce Management, Quality Management, Customer Analytics, Performance Management.
• Strong executive presence and ability to persuade C-level management.
• Advisory presence with executives and frontline leadership.
• Ability to translate AI-driven capabilities into clear, role-based messaging for executives, supervisors, and frontline agents.
• Strong facilitation, presentation, and communication skills.
• Tenacious, results-driven, and able to navigate ambiguity.
• Proven ability to work collaboratively with other team members.
• Experience creating content assets and presentations.

What’s in it for you?

Join an ever-growing, market-disrupting global company where teams—comprised of the best of the best—work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is an opportunity to learn, grow, and advance your career across multiple roles, disciplines, domains, and locations.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Hey! If your looking for a high paying remote job with flexible hours, and have these:

• Degree: Bachelor’s, Master’s or PhD in a STEM field (Physics, Chemistry, Mathematics, Biochemistry, or related Computational Sciences).
• Expert Python Proficiency: Strong experience in scientific computing libraries (e.g., NumPy, SciPy, Matplotlib, JAX, or domain-specific packages like RDKit or OpenMM).

Then you should apply! You can apply here. Upvote so this reaches the right people!