At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

**So, what’s the role all about?
**

A Circuit Provisioning Engineers responsible for initiating and completing orders to RespOrg/port, route and provision inbound number services to the NICE inContact network through internal and external carrier systems. These inbound services include local and toll free numbers for global markets. Provisioning Specialists are also responsible for port-away orders, as well as change and disconnection orders in the same systems where service would have been originally provisioned. This position monitors orders placed and received for completeness and accuracy.

How will you make an impact? ****

• Operate within the processes and framework defined for provisioning of NICE inContact's local and toll-free number services.
• Manage move, add, change and disconnection orders (MACDs) within queues. Document, in detail, all activities related to MACDs, within the company's order queuing systems.
• Efficiently handle routine and escalated or expedited orders, managing time effectively so as to maintain completion of all orders within published SLAs.
• Participate in customer go-live activities as needed. This may include hot-cut activities, and engagement of carriers if services provisioned in those networks are not properly functional, rerouting on an ASAP basis, etc.
• Communication, both verbally and in writing, should be clear and easy to understand for team members outside the department, as well as customers and sales partners who are less familiar with provisioning processes and concepts.
• Efficiently handle emails directed to you as an individual contributor, as well as those that reach a group email queue. Emails to the group queue often require additional actions to be taken and Associate Provisioner must be comfortable responding to those inquiries.
• Contact customers, other NICE inContact team members, or even sales partners to resolve discrepancies in paperwork information, technical questions or clarifications, performing these tasks within the limits of CPNI rules.
• Perform a variety of tasks in Provisioning or other departments as dictated by management.
• Attend meetings and training as required.
• Back up other team members as needed during absences.
• Work with leadership to understand department and company goals, then set personal goals and objectives. Personal/departmental/company goals will be communicated by leadership, and it is expected that all members of the Provisioning team will actively seek to achieve the personal goals defined therein.

Have you got what it takes?

• College Degree or equivalent
• Minimum of 1 year provisioning inbound number services or 1 year of customer service experience
• Demonstrated ability to work within published service level agreements and meet deadlines
• Effective planning and organizational skills
• Detail oriented
• Strong verbal and written communication skills
• Competency serving in a team environment
• Proven ability to work under pressure, handling escalated order requests

**What’s in it for you?
**Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

**Enjoy NICE-FLEX!
**At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11504 Reporting into: Manager
Role Type: Individual Contributor



About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Support Engineer role is to deliver technical support to end users about how to use and administer the NICE Service and Sales Performance Management, Contact Analytics and/or WFM software solutions efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions.



How will you make an impact?****

• Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s.

• Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting skills and involvement from Services and Engineering/R&D expert resources.

• Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

• Evaluate documented resolutions and analyses trends for ways to prevent repeated future problems.

• Prioritize, schedule, and administer all Updates, Upgrades and Major software releases in accordance with the Company Release Policy and contractual terms governing release policy with the customer.

• Perform hands-on fixes on applications, including installing and upgrading software, database exports, and configuring the systems and applications.

• Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved using standard testing methodologies.

• Identify and learn appropriate software applications used and supported by the Company.

• Administer support/system maintenance activities in accordance with instructions provided by the Customer Support Team Leader and Management.

• Assist and/or provide guidance to junior members of the team.

• May need to participate in the weekend/On Call support coverage.

Have you got what it takes?

• 3+ years of Strong knowledge of Windows, Linux, Shell scripting, SQL, PL/SQL scripting for the analysis and resolution of customer issues.

• Experience building and maintaining databases for query and problem tracking.

• Demonstrable experience supporting industry standard database platforms within the IT industry, i.e. Oracle, SQL Server, DB2.
• Experience supporting Web based applications.

• Working knowledge of administrating UNIX, Linux, or Windows servers.

• Working knowledge of Relational Database principles and methodologies.

• Proven experience with troubleshooting principles.

• Able to develop and interpret technical documentation for training and end user procedures.

• In-depth, hands-on knowledge of and experience with enterprise and desktop applications.

You will have an advantage if you also have

• Extensive product knowledge/or ability to develop through training and knowledge transfer (Training will be provided).

• Good understanding of the NICE goals and objectives.

• Good understanding or NICE solutions

• Working knowledge of software development principles would be advantageous.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!



Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.



Requisition ID- 11490
Reporting into: Tech Manager
Role Type: Individual Contributor



About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🐼 WHO WE ARE At Alan we are on an important mission to empower everyone to live a longer, healthier life. Our goal is to extend the quality years of life expectancy for everyone. We empower our members with a ‘one-stop health partner’ model seamlessly integrating insurance, prevention, affordable care access and well-being services. We are redefining healthcare by being both a health insurer and a provider, creating the most member-centric experience in a vast market. We go above and beyond for our members and companies to overcome the day-to-day health obstacles and our product is built to address the biggest pain points they face. We partner with 37,000+ companies, with 1M+ members, and cumulate $ ARR, growing team is 700+ people across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦. 🤘 HOW WE DO IT ? People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as: 1. Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the company's success above all else. 2. Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust. 3. Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance. 4. Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility. 5. Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data. 🚀 THE CHALLENGE - Alan is a leading European health insurer with over 1 million members across 4 countries (France, Belgium, Spain, Canada). At its core, Alan is a tech company that believes exceptional member experience is a competitive advantage: fast, empathetic, and reliable service at scale. As of Q1 2026, 40% of conversations are handled automatically. - At the intersection of Care, Legal, Security, and Data Protection sits a set of topics that are as operationally complex as they are strategically critical: data breaches, GDPR rights requests, security incidents, legal complaints, regulatory reporting. - We are looking for a Care Legal & Security Specialist to own these topics end-to-end: handling complex cases in close collaboration with Alan's Legal and DPO teams, building the processes and training that allow our ~300 Care agents to manage them with confidence, and identifying where AI and automation can reduce manual load. As Alan accelerates across four countries, what you build in France gets replicated in Spain, Belgium, and Canada: your work doesn't stay local. - This is not a pure legal role, and it is not a pure ops role. You handle regulatory cases, improve the processes that prevent them from recurring, and scale what works across countries. You will be embedded within our Operational Excellence team, working in close collaboration with Care Ops and the Corporate Unit. 👨‍🚀 MISSIONS 1/ Operational run - Handle complex security incidents, GDPR cases, and legal complaints escalated from Care agents, including CNIL notifications (drafted in close collaboration with Legal and DPO, within the 72-hour regulatory deadline), account takeover situations, Level 2 and Level 3 complaints, and incoming legal mail - Manage interactions with external stakeholders (CNIL, Insurance Ombudsman, Signal Conso) with precision and within regulatory deadlines - Own KPI monitoring and reporting for legal and security matters; organize yearly complaints reporting for Alan's Board; identify trends and escalate systemic issues to Product teams early - 2/ Scalability: process, tools, and training - Design and continuously improve workflows, escalation paths, macros, and help center content so Care agents can handle legal and security cases autonomously at L1 and L2 - Identify simplification and automation opportunities across legal and security operations, then collaborate with Care Ops and Product crews to deploy them, rather than solving each case manually - Build and maintain training materials (case studies, Q&As, simulations), so Care Experts develop real judgment, not just process familiarity - Ensure regulatory training completion across the team - 3/ Globalization - Translate processes, frameworks, and training materials built for France into resources that Care and Legal/Compliance teams in other countries can adopt - Coordinate actively with counterparts in other countries to share learnings, align on best practices, and anticipate regulatory divergences - Build shared resources so that when a new country goes live, the Care Legal & Security function isn't starting from scratch - 4/ Mentorship and cross-collaboration - Support Care Experts participating in the Legal & Security taskforce: build their judgment on complex and ambiguous cases, be the primary escalation reference for Care agents facing difficult legal or security situations - Collaborate with the Corporate Unit Lead and Care Ops to shape the Care roadmap on legal and security topics; translate regulatory constraints into executable processes and surface operational insights that should inform policy or product decisions ⭐ YOU'LL EXCEL IN THIS ROLE IF YOU: - Deliver reliably on high-stakes, deadline-driven cases with a real member-centric mindset - Have at least 1-2 years of experience in one of the following: GDPR / privacy operations, legal complaints handling in a regulated sector, or compliance ops in fintech, insurtech, or health - Communicate with precision and adapt to your audience, whether you're briefing a legal expert, aligning with a product team, or coaching a front-line agent. You get buy-in from agents and managers who didn't ask for a new process, and that's as important as designing the process itself - Spot simplification opportunities and know how to turn them into projects: you identify what should be automated or redesigned, then drive the collaboration with Care Ops and Product to make it happen - Are comfortable navigating regulatory frameworks (GDPR, complaint handling, CNIL) without being a lawyer; you know when to escalate and when to own it, and you're backed by Legal and DPO experts at Alan - Are comfortable making judgment calls in ambiguous situations and moving forward without waiting for all the answers. - Are fluent in French (C1+ written and spoken, essential for CNIL notifications, ombudsman responses, and legal correspondence) and proficient in English for internal Alan collaboration - No prior legal qualification is required but a background in law is a genuine plus. We are looking for operational rigor, strong communication, and the appetite to build something that scales. For this opportunity, we are aiming to hire within the B-C level range. 🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary - Hybrid Office. Amazing office space at our Canada HQ where we work ~4 days per week in-person! - Lunch, Coffee & Great snacks. We believe in spending time together as a team - that includes a lunch allowance when in the office + great coffee and awesome snacks. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - 6-week vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family. - Transport. TTC Monthly Pass fully reimbursed. - GRRSP. We have a generous 4% employer matching program. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan and Career pages, as well as our Medium blog / and Glassdoor page for more info.

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us! Why join Cohere Labs? Cohere Labs is the dedicated research arm of Cohere. Our mission is to push the boundaries of machine learning by tackling frontier challenges and opening new pathways for discovery. We believe the future of AI will be shaped not only by technical breakthroughs, but also by creating spaces where diverse communities of researchers, engineers, and multidisciplinary experts can come together to explore bold ideas. We pursue this mission in two ways: 1. Creating open research spaces that connect people across backgrounds to contribute to cutting-edge ML and NLP research. 2. Expanding access to research training, bringing in fresh voices and perspectives from around the world. About the role As a Senior Research Scientist at Cohere Labs, you’ll drive an independent, high-impact research agenda on frontier topics in AI. You’ll have the freedom to ask ambitious questions, explore the unknown, and publish your findings openly. We’re particularly excited by work that not only advances science, but also engages with the societal implications of machine learning. This role is for someone who thrives at the intersection of leading and learning: advancing frontier research with global collaborations, guiding new researchers, and opening doors for broader participation in ML research. You may be a fit if you: - Have a PhD (or equivalent research experience) with a strong track record of publications in ML, AI, statistics, or related fields. - Bring expertise or deep curiosity in areas such as: efficiency, optimization, reasoning, multimodality, agentic systems, human–AI collaboration. - Have solid machine learning and NLP fundamentals, with experience in shaping and executing original research. - Enjoy collaborating across disciplines and geographies. - Care about mentoring and supporting the next generation of researchers. At Cohere Labs, we don’t just work on today’s problems — we’re building foundations for the future of AI research. If you want to explore big questions, collaborate widely, and make lasting contributions, we’d love to hear from you. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legendsto critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legendsexperience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As a member of the Valorant Animation team, you will elevate the player experience by breathing life into our weapons and tactical gameplay through exceptional animation. A great reel will showcase a strong foundation in classic animation principles, such as weight, anticipation and impact, applied to game-ready assets. You will collaborate with cross-functional teams to develop innovative features, leveraging your expertise in Unreal Engine animation pipelines to implement, polish, and define the premium quality standard for Valorant skins.

As a Senior Animation Artiston the Valorant (VAL) Premium Content team, you will be responsible for bringing premium content to life through best-in-class first-person animation. You will uphold the bar for high-quality weapon animations, including equips, reloads, firing, inspects, and other skin-driven features such as Gun Buddies and Finishers, as well as third-person character animations. You will partner closely with artists, designers, and engineers to create high-quality skin experiences that enhance the look, feel, and satisfaction of Valorant’s premium skins. Additionally, you will utilize your knowledge of animation technical pipelines within Unreal Engine to implement and polish these assets.

Responsibilities:

• Create animation assets for highly iterative gameplay prototypes
• Establish animation benchmarks and uphold a high-quality bar to ensure consistency and excellence across skin releases
• Drive the evolution of Valorant’s animation style by iterating on the aesthetic direction for premium content
• Work autonomously on multiple projects with various leads and subject matter
• Recognize areas of opportunity for animation to enhance gameplay experience
• Meet project deadlines in a timely manner without compromising artistic integrity
• Consistently communicate with the team by giving and receiving feedback, directing next steps, and providing clear goals and outcomes to your team
• Collaborate effectively with cross-functional teams to align on animation goals and execution for premium content

Required Qualifications:

• 8+ years of professional experience working in animation
• 8+ years of professional experience working in Maya

Desired Qualifications:

• Familiarity with stylized animation and art direction
• Professional experience with FPS weapon animation pipelines and skin mechanics
• Advanced proficiency in Unreal Engine
• Experience with both character (biped/creature) and weapon animation
• Experience mentoring other artists or contributing to team craft development
• Familiarity with rigging workflows and the ability to diagnose and resolve technical animation issues in a real-time pipeline
• Strong technical problem-solving skills and pipeline troubleshooting ability
• Experience with source control systems (e.g. Perforce)
• Passion for Valorant’s aesthetic and gameplay style

As a part of the application process, you will be expected to provide a portfolio or demo reel of their work and may be asked to complete an art test.

Our Perks:

• Full relocation support
• Full health insurance for you, your spouse and children
• Open paid time off
• Retirement benefits with company matching
• Life insurance, parental leave, plus short-term and long-term disability
• Play Fund so you can broaden and deepen your knowledge of our players and community through games
• We will double down on your donations of time and money to non-profits

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a high-impact Enterprise Account Executivewith deep expertise in Agentic AI, Conversational AI, and CCaaS (Contact Center as a Service)solutions. This role is responsible for driving revenue growth across large enterprise accounts by building strategic relationships, identifying transformational opportunities, and delivering cutting-edge AI-led CX solutions.

You will play a critical role in expanding market share, owning end-to-end sales cycles, and positioning next-generation AI-powered customer experience platforms.

How will you make an impact?

• Own and consistently achieve/exceed annual sales quotasacross enterprise accounts
• Drive end-to-end enterprise sales cycles, including prospecting, solutioning, negotiation, and closure
• Identify and build large, strategic dealsfocused on Agentic AI, CCaaS, and digital CX transformation
• Develop and execute account strategiesfor complex, multi-stakeholder global accounts
• Build and maintain strong C-level and senior executive relationships
• Position AI-led automation, virtual agents, and customer experience transformationsolutions aligned to client business outcomes
• Collaborate with internal teams (pre-sales, product, delivery, partners) to ensure solution fit and successful implementation
• Expand existing accounts through upsell, cross-sell, and enterprise-wide agreements
• Lead virtual global account teamsto drive coordinated execution
• Stay ahead of market trends in Agentic AI, GenAI, automation, and CX technologies

Have you got what it takes?

• 12+ years of enterprise software sales experience(mandatory), with a strong track record of quota achievement
• Proven experience selling Agentic AI / Generative AI / Conversational AI / CCaaS solutionsinto large enterprises
• Strong hunter mindsetwith ability to open new logos and grow strategic accounts
• Experience managing large, complex, multi-million-dollar deals
• Deep understanding of CX transformation, automation, and SaaS platforms
• Exceptional stakeholder management skills, especially at CXO / VP level
• Strong commercial acumen and negotiation skills
• Ability to work in a matrixed global organization and lead cross-functional teams
• Excellent communication, presentation, and storytelling skills
• High ownership, self-driven, and comfortable operating in a fast-paced environment

Nice to have

• Experience selling platforms similar to CCaaS, AI automation, workforce engagement, or digital CX suites
• Exposure to GenAI use cases, Agentic workflows, LLM-based automation
• Experience with SaaS subscription models and enterprise licensing structures

What’s in it for you?

Join a market-leading, high-growth organizationat the forefront of AI-driven customer experience transformation. You’ll work with top enterprise clients, cutting-edge technology, and a high-performance team that values innovation, ownership, and impact.

• Opportunity to work on next-gen AI (Agentic AI + GenAI) deals
• Exposure to large enterprise transformations
• Fast-paced, collaborative, and high-growth environment
• Strong internal career progression opportunities

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

**Requisition ID: 10456
Reporting into: **Sales Director
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Locations: NY, NJ, OH, MI, IN

REQ ID - FEQ327R608

Mission

We are looking for experienced pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Enterprise SA defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the High Tech and Manufacturing space.

Outcomes

• You work with multiple clients as the main technical voice for Databricks.
• You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy
• You implement the technical strategy in the account, in close understanding of the strategy.
• You build a movement of technical champions within the account.
• You align technical strategies around Databricks solutions.
• You provide structured mentorship for other team members.
• Gain the respect of your peers based on your experience, insight, and contributions.

Competencies:

• Proficiency at establishing virtual teams, and leading them to ultimate success within the account.
• Experience working very large (> $1m ARR), global accounts.
• Form relationships with executives and influencers.
• Present a convincing point-of-view to important decision-makers that leads them down a path of success.
• Technical in big data, data science and cloud.
• An ability in data-driven business transformation, and driving change with data.
• Production programming experience in Python, R, Scala or Java
• Nice to have: Databricks Certification

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.



Zone 1 Pay Range
$219,100-$301,300 USD
Zone 2 Pay Range
$219,100-$301,300 USD
Zone 3 Pay Range
$219,100-$301,300 USD
Zone 4 Pay Range
$219,100-$301,300 USD
About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark", Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

PROGRAMMING - UNREAL ENGINE

What We Do

Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of programming experts are always innovating to improve the tools and technology that empower content developers worldwide.

What You'll Do

The Fortnite Tech Desktop team is looking for an experienced Engine Programmer to enhance the player experience on the PC platform. You will work with other programmers and directly contribute to building and improving our Desktop platform support to an industry-leading state.

This role covers a wide range of specialties, focusing on stability and performance programming and ensuring critical features are available and performant for the Fortnite user base.

In this role, you will

• Analyze and resolve stability and performance problems of Fortnite on a wide range of PC hardware configurations; this includes identifying solutions in such areas as:

• Solving CPU and GPU performance and compatibility issues
• Making improvements to platform toolchains, i.e., compiler/linker support, SDK upgrades, platform-specific data management tools, debugger integration, crash reporting, etc.
• Improvements in low-level systems that interface with platform APIs, i.e., memory allocators (physical and virtual), file systems, and input systems

• Monitor stability and performance data from Fortnite releases, address live issues that players are facing, and improve Unreal Engine’s systems and applications in Fortnite-specific use cases
• Build and maintain Fortnite's support across PC storefronts, operating systems, and architectures, including Epic Games Store and Microsoft Store builds and Windows on ARM
• Collaborate with a variety of other Epic teams within Fortnite and Unreal Engine to help them solve complex technical challenges in ways that move the stability and quality of Fortnite and our internal products forward

What we're looking for

• Strong C++ knowledge and multi-threaded programming techniques; ability to code and architect various core engine systems
• Experience in profiling and optimizing a large codebase
• Ability to diagnose, debug, and action complex problems coming from a live-service title and experience in handling stability issues
• Demonstrated ability to reason about and debug large, interacting systems from the macro-level to the micro-level
• Experience with Linux, such as profiling and optimizing code that also runs on servers, is preferred
• Experience with OS-level systems, Windows/Linux APIs, and common frameworks is a plus

This role is open to multiple locations in North America (including CA & WA).

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).

California Base Pay Range
$147,311-$216,057 USD
Washington Base Pay Range
$133,919-$196,415 USD

ABOUT US

Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

ENGINEERING - UNREAL ENGINE

What We Do

Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of engineering experts are always innovating to improve the tools and technology that empower content developers worldwide.

What You'll Do

The Fortnite Tech Desktop team is looking for an experienced Engine Programmer to enhance the player experience on the PC platform. You will work with other engineers and directly contribute to building and improving our Desktop platform support to an industry-leading state.

This role covers a wide range of specialties, focusing on stability and performance engineering and ensuring critical features are available and performant for the Fortnite user base.

In this role, you will

• Analyze and resolve stability and performance problems of Fortnite on a wide range of PC hardware configurations; this includes identifying solutions in such areas as:

• Solving CPU and GPU performance and compatibility issues
• Making improvements to platform toolchains, i.e., compiler/linker support, SDK upgrades, platform-specific data management tools, debugger integration, crash reporting, etc.
• Improvements in low-level systems that interface with platform APIs, i.e., memory allocators (physical and virtual), file systems, and input systems

• Monitor stability and performance data from Fortnite releases, address live issues that players are facing, and improve Unreal Engine’s systems and applications in Fortnite-specific use cases
• Build and maintain Fortnite's support across PC storefronts, operating systems, and architectures, including Epic Games Store and Microsoft Store builds and Windows on ARM
• Collaborate with a variety of other Epic teams within Fortnite and Unreal Engine to help them solve complex technical challenges in ways that move the stability and quality of Fortnite and our internal products forward

What we're looking for

• Strong C++ knowledge and multi-threaded programming techniques; ability to code and architect various core engine systems
• Experience in profiling and optimizing a large codebase
• Ability to diagnose, debug, and action complex problems coming from a live-service title and experience in handling stability issues
• Demonstrated ability to reason about and debug large, interacting systems from the macro-level to the micro-level
• Experience with Linux, such as profiling and optimizing code that also runs on servers, is preferred
• Experience with OS-level systems, Windows/Linux APIs, and common frameworks is a plus

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT US

Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

As a Riot Art Outsource Manager, you will help connect product teams to the right external partners while improving art outsource infrastructure and practices. You will build meaningful and trusting external relationships through clear two-way communication and planning. Your approach will ensure sustainable production without compromising quality. A perfect blend between a veteran production artist and logistics expert, you will strive to make the outsourcing experience truly world-class and engaging for all parties involved.

As a Senior Art Outsourcing Manager for VALORANT, you will harness your art background to provide feedback and direction to vendors in order to assure art assets meet VALORANT quality and style benchmarks. You will build meaningful and trusting external relationships through clear two-way communication and planning. Your approach will ensure sustainable production without compromising quality. A perfect blend between a veteran production artist and logistics expert, you will strive to make the outsourcing experience truly world-class and engaging for all parties involved. You will play a key part in managing the work and relationship with multiple art vendors. You will use both your extraordinary interpersonal and relationship skills to cultivate positive working relationships with our vendors.

Responsibilities:

Vendor Relationship and Artistic Feedback - We have multiple domestic and international vendors. We want to foster positive relationships between Riot and the external teams we work with. You'll communicate Riot's vision and feedback to those vendors and serve as the voice for those teams.

• Workflow - You will establish and maintain workflows with external partners to support the scaling of content production; ensuring clear communication, efficient asset turnaround and timely feedback.
• Art Support - You will leverage your art expertise to guide external partners through demonstration, documentation and feedback, artistically interpreting artifacts to ensure alignment with Valorant’s creative vision and quality standards.
• Partner Development - You will meet regularly with external partners to set clear expectations, providing support that drives ongoing vendor growth; articulating not just the “what” but also the “why”.
• Asset Management - Ensure art assets are clean, organized and defined correctly for easy access, properly integrated into the game or saved in their appropriate format and location.
• Problem Solving - You will remove roadblocks, keep track of recurring issues and develop systemic solutions.
• Internal pipelines - Learn the different internal team quality bars, processes and adapt outsourcing best practices for smooth integration.

Required Qualifications:

• 6+ years of professional experience creating stylized 2D artwork for video games.
• 6+ years of professional experience handling several art vendors concurrently, or professional experience working with multiple internal and external partners.
• Portfolio demonstrating high quality 2D weapon concepts (guns & knives)
• Professional experience creating, giving feedback on, and integrating art in a production environment.
• Excellent communication skills and the ability to navigate conversations with internal teams including production, artists and stakeholders.
• Professional experience working on asset management and maintaining asset pipelines.
• Proficiency in Photoshop.

Desired Qualifications:

• Proficiency with Maya, Blender, Substance Painter and Unreal Engine.
• Experience shipping a AAA title as a concept artist, specializing in weapon design.
• Experience working in one or more related disciplines - 3D modeling and texturing, animation, technical art, visual effects.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.



It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.