Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As the Sr. Director of Compensation, you are the technical lead behind our global pay and equity strategy. This is a role for a hands-on leader who moves between high-level Board governance and building the foundational systems we need for our next phase of growth. You will provide the strategic guardrails and internal equity lens for our most complex leadership hires, manage our public company equity pool and manage the compensation programs across 6k+ Toasters. This is a high-visibility position where your technical accuracy and commercial perspective directly impact our ability to attract and retain the talent driving Toast’s future.



A day in the life (Responsibilities)

• Partner with the VP of Total Rewards to shape and executive our compensation strategy - oversee Compensation Committee materials, CD&A and proxy disclosures, ensuring our pay programs are competitive, compliant and aligned to long-term shareholder value
• Set the strategy and governance for our equity programs, balancing retention, performance alignment, dilution and stock-based compensation expense with financial and shareholder objectives. Oversee burn rate, SBC forecasting, global grant practices and equity budgeting frameworks to ensure financial discipline and talent competitiveness
• Define and evolve Toast’s global compensation philosophy, including salary structures, incentive design and equity mix. Ensure clear linkage between company performance, individual impact and pay outcomes across all levels of the organization
• Own market data strategy and internal analytics, including peer benchmarking, pay equity, compensation distribution and retention risk. Deliver actionable insights and scenario modeling to inform executive and Board-level decisions
• Ensure the compensation function is deeply connected to business strategy and talent needs. Partner closely with People Success Partners (PSPs) and senior leaders to advise on talent investments, org design and retention. Translate business priorities into compensation actions and ensure consistent, high-quality decision-making across functions
• Design and govern annual and mid-year compensation cycles, ensuring scalable, efficient execution. Enable leaders with clear guidance, tools and training to drive differentiated pay decisions
• Provide senior-level guidance on Director+ and executive hiring, ensuring offers are aligned with market, internal equity and SBC constraints. Partner with leadership to make high-impact talent investment decisions
• Lead the design of incentive programs in partnership with Finance and Sales leadership. Provide compensation expertise in acquisition diligence and integration to ensure alignment with business strategy and financial goals
• Define and execute the roadmap for next-generation compensation systems, tools, processes, and data infrastructure. Leverage AI and automation to improve decision quality, streamline workflows and increase efficiency (e.g., improving manager decision-making, market pricing, and insights generation). Continuously evaluate emerging technologies to modernize how compensation is delivered and scaled
• Ensure compensation programs meet regulatory requirements and align with best practices. Lead compensation risk assessments and partner with Legal, Finance and Internal Audit as needed
• Set vision and priorities for the compensation function. Develop team capabilities, build bench strength and foster a high-performing, strategic organization
• Operate as a player-coach, leading by example and stepping into complex analyses, executive compensation decisions and critical deliverables while building and scaling the team
• Experience leading through change and navigating complex stakeholder dynamics with credibility and influence

What you'll need to thrive (Requirements)

• You’ve worked at a high-growth public company or a company undergoing significant global expansion, with a track record of building and scaling compensation programs and processes
• Deep, hands-on expertise in SEC reporting, public company compensation requirements and the financial mechanics of complex equity programs
• Strong executive presence with the ability to influence and advise senior leaders, including the CEO, CFO, CPO and the Compensation Committee, on complex compensation decisions
• Strong business acumen, with the ability to align compensation strategies to company performance, financial goals and long-term value creation
• Highly analytical, with the ability to use data, modeling and market insights to inform decisions and navigate complex tradeoffs
• Experience managing compensation across multiple international jurisdictions, with a strong understanding of regulatory, tax, and cultural considerations that influence pay design
• Ability to translate complex financial or compensation models into clear, compelling narratives for non-technical stakeholders
• Strong judgment in evaluating talent and calibrating compensation for senior hires in competitive markets
• Experience leveraging technology, data and emerging AI tools to improve compensation decision-making, scalability, and efficiency
• Player-coach mindset with a willingness to dive into the details and take ownership of critical work in a fast-paced, evolving environment
• Experience leading through change and navigating complex stakeholder dynamics with credibility and influence

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A
$225,000-$360,000 USD
Zone B
$196,000-$314,000 USD
Zone C
$177,000-$283,000 USD
How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

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We are seeking a Principal Product Manager to lead the strategy and evolution of our Business Plus offering for small and mid-sized businesses. This is a high-impact individual contributor role where you will define how growing clients transition from transactional hiring to managing ongoing, multi-project work across teams. You will operate at the intersection of product, growth, and monetization, shaping end-to-end experiences that deliver meaningful customer value while driving durable revenue outcomes.

This role is ideal for a builder who thrives in ambiguity, operates with a GM mindset, and is motivated by owning outcomes end-to-end. You will take undefined problem spaces and turn them into shipped products, balancing long-term vision with near-term execution. As a domain leader, you will influence company direction, partner deeply across functions, and remain close to the work, ensuring strategy translates into measurable impact at scale.

Responsibilities

• Define and drive long-term product strategy for SMB and Business Plus offerings, delivering measurable improvements in adoption, retention, and revenue growth

• Own and evolve the end-to-end product roadmap, translating ambiguous opportunities into shipped, high-impact features that improve multi-project workflows

• Establish and operationalize success metrics such as adoption, expansion, and monetization, using data to continuously refine product direction and priorities

• Lead cross-functional initiatives across engineering, analytics, research, and go-to-market teams to deliver scalable product experiences aligned to customer needs

• Shape pricing and packaging strategies, developing clear value propositions that increase conversion and willingness to pay across segments

• Drive experimentation strategy, including A/B testing and pricing experiments, to generate validated learnings that inform product and growth decisions

• Influence senior stakeholders through clear product vision, structured communication, and consistent delivery of high-quality, business-critical outcomes

What it takes to catch our eye

• Demonstrated track record of owning and shipping 0 to 1 or highly ambiguous products that deliver meaningful business impact in growth, monetization, or platform environments

• Strong product judgment with the ability to balance customer needs, business goals, and technical constraints while operating with high autonomy

• Experience building in marketplace, labor marketplace, or SaaS environments, with an understanding of multi-sided dynamics and scaling challenges

• Data-driven approach to product development, with fluency in analytics, experimentation, and using insights to guide strategy and execution

• Ability to integrate AI into product and decision-making workflows, using it to accelerate insight generation, refine strategy, and improve outcomes through iteration

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Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require.

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (Canada).



To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

The Law Enforcement Operations team receives, validates, and fulfills criminal legal processes from law enforcement worldwide, primarily via the Kodex portal. The team works closely with Critical Harms, Safety, Legal, Public Policy, Comms, Security, and Finance/DevRel on high-risk cases, NCMEC referrals, and safety escalations.

Role is based remote in the United States

You will:

• Serve as a senior case owner for complex, time-sensitive U.S. and international legal requests (subpoenas, search warrants, preservation, exigent/emergency requests).
• Act as queue lead during assigned shifts: monitor volumes, triage, prioritize, and ensure SLAs, quality standards, and escalation paths are met.
• Lead end-to-end request processing, including validation of legal process, data gathering (CS Tool, Safety Toolbox, JIRA), packaging, and secure delivery via Kodex.
• Handle high-risk matters (imminent harm, child exploitation, self-harm, media/high-profile incidents) in close coordination with Critical Harms, Legal, and Comms.
• Lead BPO agents and junior FTEs on tooling, policy application, and operational judgment; provide structured feedback into QA.
• Own process and tooling improvements for a subset of LE request flows (e.g., automation, templates, documentation); partner with Privacy Eng, T&S Eng, and Kodex on rollout.
• Contribute to metrics and reporting (volumes, turnaround time, error/rework rates) and propose data-backed remediations.
• Represent LE Ops in cross-functional working groups (e.g., new tooling, preservation, policy changes) as an operational subject-matter expert.

You have:

• 5+ years in law enforcement response, trust & safety, legal operations, or adjacent investigative/records roles, including regular handling of legal processes.
• Strong working knowledge of ECPA, content vs. non-content standards, U.S. and international LE request types, and emergency disclosure practices.
• Demonstrated ability to run points on complex, high-stakes cases with limited supervision and strict deadlines.
• Proficiency with case-management and data tooling (e.g., Zendesk or similar ticketing, internal data tools, SQL-adjacent workflows) and comfort learning new internal tools quickly.
• Excellent written judgment and documentation skills; able to translate legal requirements into clear, auditable operational steps.
• Experience mentoring or leading others informally (e.g., acting lead, trainer, or SME for a queue or workflow).

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.

Annual Salary Range
$154,970-$184,570 USD
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

You will be working for a US-based technology company leading the development of an Ecommerce platforms that supports independent retailers in North America as they adopt and embrace new components of their digital marketing solutions. We build and maintain thousands of retailer websites that must run reliably, efficiently, and effectively.

We are looking for a detail-oriented Manual QA Website Engineer to support our website migration efforts by performing quality control reviews prior to launch. This role is responsible for manual website review, launch validation, checklist-based testing, issue identification, and ensuring sites are migration-ready before going live. This person will play a critical role in helping the migration team move sites through the final stage of the process efficiently while maintaining a high standard of quality.

Responsibilities

• Perform manual quality control reviews on websites preparing to launch as part of the migration process

• Validate site readiness using established QC checklists and migration standards

• Review website content, layout, navigation, links, functionality, and other launch-related elements

• Identify issues, inconsistencies, or missing items prior to launch

• Clearly document findings and communicate needed corrections to the appropriate team members

• Ensure migrated sites meet launch expectations and internal quality standards

• Help reduce bottlenecks in the migration process by completing QC reviews in a timely and consistent manner

• Support the migration team in meeting monthly launch goals while protecting site quality

• Prior QA/QC, website review, or digital quality control experience

• Strong attention to detail

• Ability to follow a checklist and apply standards consistently

• Experience reviewing websites for accuracy, completeness, and launch readiness

• Working knowledge of HTML/CSS

• Experience working in a CMS environment

• Strong organizational and communication skills

• Ability to work independently in a remote environment

• Experience supporting website migrations or website launches

• Familiarity with Monday.com or similar workflow/project management tools is a Plus

• Strong English communication skills

PLEASE SUBMIT YOUR RESUMES IN ENGLISH

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is the fastest-growing corporate card and spend management platform in America. Our Customer Success team is the driving force behind how the world’s most ambitious companies unlock the full power of Ramp’s platform to transform their financial operations. We’re looking for a Head of Enterprise & Strategic Success to lead our Customer Success motion across Ramp’s largest and most complex accounts—enterprise organizations and strategic partnerships with large multinational corporations. This is a senior leadership role responsible for building and executing the activation strategy that drives spend adoption, deepens product penetration, and accelerates time-to-value for accounts where organizational complexity, global footprint, and change management are defining challenges. You will own the customer journey for our highest-value segment, leading a team of CSMs who manage enterprise and strategic accounts through onboarding and activation across multiple products on the Ramp platform. You will be a thought partner to Sales, Product, and Partnerships leadership, ensuring that our post-sale experience matches the sophistication of our go-to-market motion. This role requires a leader who is deeply fluent in AI-augmented workflows: someone who doesn’t just adopt AI tooling, but has a clear point of view on where AI should replace, augment, or stay out of the customer experience. You will set the standard for how the CS org leverages AI for customer communication, data synthesis, account prioritization, and predictive engagement—driving efficiency gains while maintaining the high-touch, consultative relationships our enterprise customers expect. WHAT YOU'LL DO Lead Enterprise & Strategic Customer Success - Own the end-to-end customer success strategy for Ramp’s Enterprise and Strategic segments, setting the vision for how we activate, retain, and expand our largest accounts. - Build, lead, and develop a high-performing team of Enterprise CSMs, establishing a culture of accountability, intellectual curiosity, and customer obsession. - Define and drive the key metrics for the segment: spend activation rate, product adoption rate, time-to-value, net revenue retention, and customer health scores. Other metrics could include CSM-sourced leads and multiple-product attach rates. - Serve as the executive sponsor and escalation point for Ramp’s most complex and highest-value customer relationships. Drive Change & Transformation Management - Design and lead change management frameworks tailored to large multinational corporations undergoing financial operations transformation, including agentic workflows, with Ramp. - Partner with enterprise customers’ executive stakeholders (CFOs, VPs of Finance, Procurement leaders) to build adoption roadmaps that account for organizational complexity, regional variance, and multi-entity structures. - Develop playbooks for navigating the unique challenges of enterprise activation: multi-stakeholder alignment, global rollout sequencing, compliance requirements, and legacy system migration. - Bring a transformation management lens to every engagement—ensuring that Ramp is not just a tool adoption, but a catalyst for how enterprises rethink their financial operations. Operationalize & Scale with AI - Build AI-augmented workflows across the enterprise CS motion—from AI-driven health scoring and predictive analytics to automated customer communication and just-in-time product enablement. - Develop a clear framework for where AI should handle, assist, or defer to human CSMs across the customer lifecycle, ensuring the right balance of efficiency and high-touch service. - Champion AI fluency across the team: set the expectation that every CSM actively uses AI tools in their day-to-day work and maintains a point of view on how AI is reshaping customer success. - Partner with Product and Engineering to build feedback loops that translate enterprise customer insights into platform improvements, powered by data synthesis and AI-driven pattern recognition. Cross-Functional Leadership - Collaborate closely with Enterprise Sales, Solutions Engineering, and Partnerships to ensure seamless handoffs and a unified customer experience from pre-sale through long-term expansion. - Influence Product roadmap by synthesizing enterprise customer needs, competitive intelligence, and market trends into actionable insights for the Product team. - Build and maintain executive-level relationships across the customer portfolio, positioning Ramp as a strategic partner—not just a vendor—to the world’s largest organizations. WHAT YOU NEED - 10+ years of experience in Customer Success, Account Management, or Post-Sales leadership, with at least 5 years in a senior leadership role managing enterprise or strategic accounts. - Proven experience leading change management and digital transformation initiatives within large multinational corporations—you’ve navigated the complexity of global rollouts, multi-entity structures, and executive stakeholder alignment. - Track record of building and scaling high-performing CS teams (20+ CSMs) with clear operating cadences, performance frameworks, and a culture of continuous improvement. - Deep expertise in enterprise activation metrics: spend activation, product adoption, time-to-value, net revenue retention, and customer health scoring. - Strong AI fluency—you actively use AI tools in your work, have a clear point of view on AI’s role in customer success, and can drive adoption of AI-augmented workflows across a team. - Exceptional executive presence and communication skills, with the ability to engage C-suite stakeholders at Fortune 500 companies and translate complex organizational dynamics into actionable CS strategies. - Experience in fintech, SaaS, or financial operations is strongly preferred; familiarity with corporate card, expense management, or procurement platforms is a plus. - Comfort operating in a high-growth, fast-moving environment where you’ll be building the playbook as you go—not inheriting a fully mature operation. NICE TO HAVE - Experience with management consulting or professional services delivery for enterprise accounts. - Background in organizational change management methodologies ., Prosci, Kotter, ADKAR) applied in a technology adoption context. - Experience building or leading customer success for a category-creating product—where you had to define what “success” looks like for customers, not just optimize an existing motion. - Familiarity with Gong, Salesforce, or similar platforms for call coaching, pipeline management, and customer intelligence. WHAT SUCCESS LOOKS LIKE First 90 Days - Complete a diagnostic of the current Enterprise & Strategic CS motion: team structure, account coverage model, health scoring, and activation metrics. - Build relationships with key enterprise customers and conduct listening tours with cross-functional stakeholders (Sales, Product, Partnerships). - Identify the top 3–5 operational gaps and present a 6-month roadmap to the executive team with clear milestones and resource requirements. - Establish initial AI-augmented workflows for at least one core CS process ., health scoring, account prioritization, or QBR preparation). By 6 Months - Enterprise & Strategic activation rates are measurably improving, with a clear correlation to the new playbooks and operating cadences you’ve implemented. - The team has a defined change management framework for multinational rollouts, with at least 2–3 enterprise accounts actively using it. - AI fluency is embedded across the team: every CSM is using AI tools daily, and you’ve shipped at least two AI-augmented workflow improvements. - Cross-functional feedback loops with Product and Sales are formalized and producing actionable insights that influence the roadmap and GTM strategy. - You’ve built a talent strategy for the team—hiring plan, competency framework, and career development pathways are in place. BENEFITS (FOR FULL-TIME EMPLOYEES) - 100% medical, dental & vision insurance coverage for you - Partially covered for your dependents - One Medical annual membership - 401k (including employer match on contributions made while employed by Ramp) - Flexible PTO - Fertility HRA (up to $10,000 per year) - Parental Leave - Unlimited AI token usage - Pet insurance - Centralized home-office equipment ordering for all employees - Health and Wellness stipend - In-office perks: lunch, snacks, drinks, and more - Budget for intra-office travel - Relocation support to NYC or SF (as needed) REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

The Machine Learning Platform team (MLP) is seeking a Senior Software Engineer II to design and implement the secure, highly scalable, and high-performance pipelines that govern the end-to-end lifecycle of ML models.

You will work at the intersection of Data Science and DevOps, building the "connective tissue" that empowers our product portfolio to leverage technologies like Generative AI, Natural Language Processing (NLP), and real-time classification. We are looking for a subject matter expert who will drive innovation and deliver results that meet the dynamic needs of a high-growth AI environment. You will report to the Senior Engineering Manager on the MLP Solutions team.

What you’ll be working on

• Build and maintain robust ML systems using Python (Pandas/NumPy, PyTorch/transformers) to support efficient ML operations.
• Design ML cloud infrastructure using AWS services, ensuring the platform is built for reuse, scalability, and high-volume throughput.
• Collaborate with application engineers to integrate, test, and monitor ML model services across SurveyMonkey’s microservices architecture.
• Act as a consultant to internal feature teams, educating and influencing decisions regarding ML tooling and infrastructure.
• Incorporate telemetry into the platform for complex failure mode analysis, ensuring real-time reliability for millions of daily survey responses.
• Serve as a technical leader and mentor, championing high standards in coding, documentation, and architectural best practices to foster the professional growth of junior engineers on the MLP team.

We’d love to hear from people with

• 8+ years of professional ML development experience with a proven track record of designing and implementing ML infrastructure in AWS.
• Mastery of ML concepts (supervised/unsupervised learning) and deep understanding of Large Language Models (LLMs) and NLP.
• Expert-level Python skills and experience with high-scale data processing (PySpark, etc.).
• Comfortable with Unix/Linux systems and experienced in deploying end-to-end solutions for real-time applications (spam detection, personalization, ranking).
• Bachelor’s Degree in Computer Science, Data Science, Software Engineering, Mathematics, Statistics, or a related quantitative field.

The base pay provided for this position ranges from $185,280.00/year - $231,600.00/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from our San Mateo office up to 1 day per week.#LI-Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Your data****

For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A day in the life

As an Onboarding Consultant, Toast’s way of saying an “Implementation Specialist”, you serve as the customer’s relationship manager & point of contact from the time that the account purchases Toast, through the onboarding phase of the customer journey. You are expected to work autonomously under an Onboarding Manager to achieve monthly activation goals, prioritize work based on customer need and Toast requirements and deliver high quality customer interactions. To thrive as an Onboarding Consultant at Toast, you are flexible, motivated by aggressive growth goals, and excel in ambiguous environments!

The xtraCHEF by Toast product line is centered around the restaurant backoffice. Through products like the AP Automation, Inventory, Recipe and Bill Payment, xtraChef by Toast helps restaurant operators manage their food cost and improve productivity. We are seeking customer champions who are excited to execute intricate product implementation for a large customer backlog.

What you'll do (Responsibilities)

• Leverage your Restaurant operations knowledge and project management skills to partner with restaurant owners through implementation of our product line.
• Enable restaurant owners and management teams to utilize xtraCHEF by Toast to create best practices for managing your daily restaurant operations - including daily sales reports and food costs.
• Create & lead a customer’s implementation plan from kickoff to activation, ensuring customers hit targeted milestones..
• Manage several onboarding engagements simultaneously, including large books of onboarding business (80+ restaurants) in your backlog.
• Ensure the transition goes smoothly and guide the customer through their initial usage by providing post-activation guidance or follow-up training.
• Adapt onboarding and educational materials into Mandarin to ensure a seamless experience for non-English speaking stakeholders

What you'll need to thrive (Requirements)****

• Bilingual/Fluent in Spanish & English required, both written and verbal
• 3 + years of experience in a role responsible for customer satisfaction and business operations, including management of long-term customer relationships (4-6 weeks or more)
• Experience with COGS (Cost of Goods Sold) and inventory analysis in Food & Beverage or Hospitality Industries
• Comfortable utilizing direct outreach via phone to guide customers through the implementation lifecycle
• Success operating independently and navigating competing priorities in a constantly changing environment
• Proven track record of success in meeting and exceeding goals, including backlog hygiene and high quality customer interactions
• Excellent communication, organizational, time management, and influencing skills

What will help you stand out (Nonessential Skills/Nice to Haves)

• 1+ years of experience using a POS (Point of Sale) software, ideally in the service industry
• Experience with Salesforce CRM
• Experience with customer retention
• Experience working in the tech industry or for a SAAS company
• Experience implementing restaurant focused software
• Experience being part of new product launches
• Training, teaching, or development experience

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.



The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A
$70,000-$80,000 USD
Zone B
$60,000-$70,000 USD
Zone C
$55,000-$65,000 USD
How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If a link doesn't work, it's been taken down. Companies remove postings once they hit a certain quota of apps. Apply fast!

We’re growing the team at Loka and looking for people who want to build the future of tech without sacrificing their personal lives. We’re a Silicon Valley-based, remote-first company with a globally distributed team. What connects us is strong engineering culture, curiosity, and a shared focus on building impactful technology.
Why we’re different:

• The 5/4 Fridays: We actually do it. Every other Friday is completely off. No "stealth" meetings, just a 4-day week every two weeks.
• The Explorer Program: Work from home, or take the chance to spend 3 months working from Portugal, Colombia, or North Macedonia. We also offer permanent relocation possibilities for you, your family and pets on us.
• Flexibility First: We offer flexible working hours to help you balance your life, no matter which time zone you're in.
• AWS Innovation Partner of the Year (2024): We aren’t just using the cloud; we’re leading it. We’re deep into GenAI, ML, and state-of-the-art infrastructure.
• Culture & Diversity: You’ll be collaborating with brilliant minds from various cultures around the world every single day.

We are currently hiring for:

• Senior DevOps Engineer
• Machine Learning Engineer
• Senior Machine Learning Engineer
• Data Lead
• Data and Machine Learning Intern

If you're curious about how we approach engineering, architecture, and AI, check out our blog: https://www.loka.com/blog
For more details, check out the links for each job above. If you have any questions, feel free to contact me or reach out to our recruiting team.

Looking for a high-paying remote writing opportunity? This role is seeking Generalist Writers to create realistic prompts based on how people actually request written content.
✍️ What you’ll do:

• Write natural, real-world prompts across different categories
• Focus on everyday and professional communication styles

📌 Examples include:

• Emails
• Short-form messages
• Polished notes
• Speeches and remarks

If you enjoy writing and understand how people communicate in real life, this could be a great fit.

I am looking for a few reliable individuals located in the US or Europe to assist with simple remote tasks. This is a low-effort side hustle designed to bring in extra income without interfering with your full-time job

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.



So, what’s the role all about?

We are looking for a highly skilled DevOps Engineer [Cloud Operations] with strong hands-on experience in AWS and Azure environments to drive operational excellence, cloud security, automation, and cost optimization. You will manage and improve our multi-cloud infrastructure, lead IAM and account creation processes, enforce FinOps practices, integrate Okta for identity, and support development teams through Git-based workflows and CI/CD.

How will you make an impact?

• Multi-Cloud Operations (AWS & Azure)

• Lead day-to-day operations of production cloud environments across AWS and Azure.

• Deploy, manage, and enhance services including EC2, VPC, S3, IAM, AKS, Storage Accounts, VNets.

• Architect and maintain scalable and secure IaC using Terraform, ARM, CloudFormation, etc.

• Enhance system reliability, performance and availability; handle incident response and participate in on-call rotations.

Identity, IAM & Account Creation

• Own end-to-end IAM managementacross AWS and Azure including role creation, policy management, permission boundaries, and least-privilege access models.

• Provision and manage cloud accounts/subscriptions, ensuring alignment with organizational standards (naming, tagging, cost allocation).

• Integrate Okta, Azure AD, and AWS IAM Identity Center for SSO/MFA and user lifecycle management.

FinOps & Cost Optimization

• Implement FinOps practices across AWS and Azure to control and optimize spend.

• Generate and present detailed cost reports, forecasts and optimization recommendations.

• Ensure proper tagging, reserved instance strategy, rightsizing, lifecycle policies and budget alerts.

GitOps, CI/CD & Automation

• Own Git workflow governance (branching, approvals, access, repo structure) in GitHub/GitLab/Bitbucket.

• Support engineering teams with CI/CD pipelines and GitOps deployments.

• Develop automation tools and scripts using Python/Bash to improve operational efficiency and reduce manual work.

Have you got what it takes?

• 3+ years working in Cloud Operations / SRE / DevOpsroles.
• Strong production-level experience with AWS and Azure.
• Deep expertise in IAM, organisational account/subscription creation & governance.
• Proficiency with Oktaand/or Azure AD for identity & access management integrations.
• Strong knowledge of FinOps tools/practicesand cloud cost optimization techniques.
• Experienced with Git, CI/CD pipelines, and infrastructure as code (Terraform preferred).
• Proven scripting/automation abilities (Python or Bash).
• Strong understanding of network, security, monitoring and incident management in large-scale systems.
• Willing to work in Complete night shift.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Requisition ID: 10529

Reporting into: Tech Manager, CX

Role Type: Individual Contributor



About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.