ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves % and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a member of Ramp's Risk Strategy & Operations, you will drive operational initiatives related to underwriting, customer risk management, and fraud. This role requires an understanding of underwriting processes, fluency with data, and the ability to analyze risk vectors such as credit and fraud risks. We take our responsibility to serve our customers’ commitment to their financial health seriously, and our approach is anchored in data-driven and systematic decisions to delight our customers. Please note: This role follows a Sunday–Thursday workweek. WHAT YOU'LL DO - Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products - Build and maintain monitoring dashboards for underwriting outcomes, processes and losses - Partner with product and engineering to build best in class risk tooling to increase operations efficiency - Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies - Provide best in class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email - Have the ability to grow, develop and learn in a fast-paced, start-up environment - Identify emerging risks and use AI and automation to improve decision quality and efficiency WHAT YOU NEED - Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management - Experience within consumer/ corporate/ small business cards, payments, invoices, lending, or related industries - Excellent written and verbal communication skills - Strong background in customer support via email - Investigative and critical thinking skills - BA/BS from an accredited university - Ability to work weekends from Sunday - Thursday - Experience integrating AI into your daily work NICE-TO-HAVES - Experience in high growth startups - Experience building complex financial products - Knowledge of SQL or Python - Strong background in customer support via phone BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken’s Core Infrastructure Engineering team builds and operates the shared data systems behind critical production services. Our estate spans on-premises and cloud infrastructure, with MariaDB at its centre and Kafka, Redis and Elasticsearch across the wider platform. We’re hiring a Principal Database Engineer to bring long-term experience and technical judgment to this estate. You’ll assess it, set the goals and direction, and work hands-on with the team to deliver measurable improvements. This is an individual contributor role with influence across teams and several quarters of work. THE OPPORTUNITY - Review the estate against business needs and production evidence. Judge reliability, scale, cost and operational complexity, identifying what should be preserved and where investment or simplification would make a difference. - Define the target architecture and measurable goals. Agree a prioritised roadmap with engineering leads and dependent teams, explaining the trade-offs and sequencing work around delivery risks. - Execute that roadmap with the team through design, implementation and adoption. Stay personally involved in difficult migrations and scaling decisions, with representative benchmarks, data-integrity checks and credible cutover and rollback plans. Adapt the plan as evidence changes and verify the results in production before calling the work complete. - Investigate difficult MariaDB failures and performance limits through the engine, storage and application behaviour. Improve fleet reliability through useful observability, safer changes and tested backup, restore and disaster recovery procedures. Set recovery objectives with service owners and prove them through exercises. - Build and maintain production software for database provisioning, upgrades and routine maintenance. Make self-service workflows safe and auditable, incorporating access controls and change evidence with Security and Compliance. - Work with application teams on schemas, transaction boundaries, queries and data-store choices. Make the operational consequences clear and resolve dependencies that span teams. - Mentor engineers across the team through design reviews, pairing and incident analysis. Help them deepen their database expertise and take ownership of technical decisions. - Participate in on-call and incident response, leaving clear operational ownership and following through on lessons from production. WHAT YOU BRING - 8+ years operating and evolving production database estates at scale. You have assessed inherited systems, set technical direction and delivered improvements with engineering teams, and can explain how those decisions held up over time. - Strong understanding of high availability, replication and distributed database failure modes. You can explain consistency and availability trade-offs and reason about transaction boundaries and reliable event delivery, including transactional outbox patterns. - Deep, recent hands-on MariaDB expertise, including InnoDB, MVCC and transaction isolation, locking, query optimisation, binary logs and MariaDB GTID replication. You can explain the mechanisms and diagnostic evidence behind your decisions. - Personal ownership of MariaDB incident diagnosis, performance tuning and tested restore or point-in-time recovery. You can explain what you did, how you established data integrity and what remained uncertain. - Strong software engineering skills in Python, Go, Rust or a comparable language. You have personally built and maintained production software or automation for database workflows such as provisioning, failover, online schema changes and self-service operations, using version control, code review and delivery pipelines, with tested failure handling. - Strong low-level Linux, Kernel, storage and networking fundamentals, with the ability to investigate problems beyond the database process. - Clear written technical judgment and demonstrated delivery across teams without reporting-line authority. You help stakeholders make sound database design and lifecycle decisions, and develop experienced engineers through shared delivery. NICE TO HAVES - Experience operating databases in containerised, hybrid on-premises/cloud or multi-region environments. Familiarity with Kubernetes, infrastructure as code or GitOps, including their operational trade-offs. - Experience with database proxies or load-balancing layers (MaxScale, HAProxy, ProxySQL, or similar). - Experience with PostgreSQL, Vitess, TiDB, ScyllaDB, ClickHouse or internal database platforms; operational knowledge of Kafka, Redis/Valkey or Elasticsearch/OpenSearch. - Experience in regulated environments or contributions to database engines, operators and other infrastructure software. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ SALES TEAM LEAD (SMALL OR MID-MARKET) ⭐ We're opening Sales Team Lead roles in France to lead some of our growing crews of Sales: - Mid-market teams, covering companies with 30–300 employees. - A very small businesses team, covering companies with fewer than 10 employees, run fully inbound. In this role, you will own acquisition on one of the Small / Mid-Market segments in France and run the business end-to-end. You'll be hands-on in the field while coaching and scaling a crew of Sales to win the associated market. This position sits at the heart of our growth ambition. We have just passed the one million member milestone, and this is only the beginning. We're accelerating acquisition in France, and Mid-Market is one of the core pillars of that plan. Why mid-market is exciting at Alan: - A large market with real momentum. You'll lead growth on a big B2B segment where our offer is already winning. We have strong references to build on. - Faster cycles, real stakes. Deals typically involve HR, Finance and the CEO, and sometimes a broker. Cycles are shorter than in Enterprise, so you see the results of your decisions quickly. - A strong product story. Companies in this range want a modern, digital health experience with fair pricing. They also want simple HR administration. This is where Alan stands out against traditional insurers and brokers. - Attractive economics. The segment has solid margins and is a key pillar of Alan's path to profitability in France. ⭐ WHAT YOU WILL DO ⭐ You will be the Sales leader of one of the Small / Mid-Market crews in France, responsible for both hitting the numbers and building the machine. More precisely, you will: - Own the associated Mid-Market acquisition plan in France. Design and execute the go-to-market strategy for 30–300 employee customers, from targeting to closing, to reach ambitious acquisition targets. - Lead a team of Sales: - Drive hiring, onboarding and career development as we scale the crew. - Help each team member reach their targets with clear expectations, rigorous follow-up, and ongoing coaching on methodology, deal execution and pipeline management. - Be in the field with the team: joining key meetings, supporting tough negotiations, and owning strategic opportunities to maximize win rates. - Empower every member of the crew. Create the conditions for everyone to reach and exceed their goals: a strong feedback culture, clear ownership and autonomy. - Ensure market fit and remove blockers. Surface customer expectations, patterns and blockers. Make sure they're addressed through the right plans (product, pricing, ops, marketing, etc.). ⭐ IS IT WHAT YOU ARE LOOKING FOR? YOU MAY BE A GREAT FIT AT ALAN IF YOU... ⭐ - Have at least 6 years of experience in B2B sales, with a proven track record of hitting and exceeding targets as an Account Executive and Sales Leader - Have experience leading and coaching sales teams, with the ability to set a high bar, give clear direction and help people grow - Have full working proficiency in French, and an advanced level of English for internal communication - Have a very hands-on mentality: you love being in the field with your team, joining customer meetings, helping on tough negotiations and sharing what works - Have experience selling to small or mid-market companies (30–300 employees) in multi-stakeholder deals - Are comfortable operating in fast-paced, ambiguous environments, and can prioritize ruthlessly - Are data-driven and analytical: you know how to use KPIs to drive performance, run analyses and make decisions - Have strong cross-functional collaboration skills and an appetite for building things with others (sales ops, marketing, etc.) - Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Nantes, Biarritz or Annecy Nice-to-have: - Experience selling to HR, Finance and C-level stakeholders - Having already opened or scaled a new segment or market in a fast-growing company - Experience selling insurance, benefits, HR tech or SaaS For this opportunity, we are aiming to hire within the D-F level range 🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan and Career pages, as well as our Medium blog / and Glassdoor page for more info.

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🧩 CONTEXT OF THE ROLE You will be part of the Business Strategy & Operations (BSO) team, whose goal is to - Define an ambitious strategy to achieve our business objectives and translate this into an actionable plan - Monitor and explain our performance towards our business objectives - Enable our Sales and Account Management teams to achieve these business objectives and become the most effective commercial teams in the tech industry ., Sales and AM effectiveness, tools, analytics and training) Across all these areas we work very closely with the Senior Leadership, the Sales, Account Management and Go-to-Market teams. The scope is Global (France, Belgium, Spain and Canada for the time being). 🎯 YOUR MISSION You will be owning medium to large scale/complexity projects (depending on your skills and experience) on the Business Planning and Strategy area. These would include: - Business Strategy - Work closely with senior business leaders (Business leads, Insurance Lead, Marketing lead, CFO, CEO, etc.) to define Alan’s business plan - Frame business and resource allocation decisions . where to accelerate/slow down in terms of segments or products, where to deploy sales and marketing resources, how to optimize for short vs. long term, what are is the impact on metrics such as payback, LTV, CAC) - Propose adjustments to the plan on a quarterly basis and support Board preparation - Sales & Account Manager Planning - Translate the plan into actionable sales & Account Management objectives, ensuring their quality, scalability and accuracy - Build & improve the infrastructure to track these targets (dashboard, models) hand in hand with the data team - Performance monitoring & Steering - Lead or support strategic explorations . new segment, new distribution models) to frame strategic decisions - Monitor closely results and execution to gather learnings and adjust where necessary, sharing key learnings with the community and the company on a monthly basis - Work on transversal topics that allow us to gain insights & better steer the team performance (competition analysis, implementation & monitoring of pricing strategies, ...) 🧐 SKILLS WE ARE LOOKING FOR We look above all for exceptional people motivated and committed in building one of the most effective Strategy and Planning team. At least 3 years of experience within either: - Business strategy, sales strategy & operations, revenue operations or business finance/ strategic finance departments in a B2B company (preferably) - Management consulting, investment banking or private equity Critical thinking and problem solving skills: - Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity - Deep analytical rigour, bringing clarity on complex topics through deep insights - Great Excel skills and moderate SQL knowledge. Experience with AI tools and building moderate to complex flows. - Ability to handle workload & short turnaround time, with a high degree of adaptability and flexibility, when some topics are top priority for the company Business sense: - At ease with B2B operational and financial metrics - Passion for getting close to the business and Sales/Marketing teams and understanding the operational details of their work, not just the strategic ones Communication and presence: - Ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way - Ability to build successful relationships with a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted contributor/advisor - Ability to work well under pressure, with a high degree of adaptability and flexibility - Great written and oral structure and communication - Fluency in English (French is a strong plus) - Being based in (or willing to relocate to) the Paris or Barcelona area Nice to have - Experience with BI and visualization tools (Metabase, Tableau) and Salesforce - Experience in the SaaS/Tech sectors - Exposure to large sales teams (100+) For this opportunity, we are aiming to hire within the C1-D level range 🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our Paris HQ or Barcelona office - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium blog / and Glassdoor page for more info.