Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Fintech team is responsible for a diverse range of products and workstreams, all with the united goal of helping restaurants make dealing with money easier. From quickly and seamlessly taking guest payments to extending credit via our lending products, the Fintech product team tackles some of the biggest and most impactful initiatives within Toast.

We are looking for a Senior Product Manager to lead Toast’s Lending efforts as part of our Embedded Finance team. You will be responsible for identifying, prioritizing and building innovative financial products & features that help restaurant owners access the funding they need to start, run or grow their business. The initiatives you spearhead will expand and strengthen our suite of lending products like Toast Capital and Easy Pay, growing our reach and impact.

A day in the life (Responsibilities)

In this role, you will interface with our restaurant customers directly to get feedback on product opportunities in order to inspire and inform how Toast continues to iterate and deliver more value. You will own the Lending product roadmap and collaborate with various teams across Toast, most notably Credit, Capital Markets, Legal & Compliance, Data Science/ AI, Marketing, Operations, Payments, Finance. You will also engage external bank partners, funding partners and various vendors.

• Own the product roadmap for Toast Capital (Toast’s flagship lending product).
• Work closely with cross functional teams and various product domains across Toast to support ideation, design, development, launch and support of new and existing products.
• Create & present business cases and business models for new product investments, and measure/quantify success of product launches.
• Write technical and non-technical user stories, define requirements, workflows, and wireframes in collaboration with Engineering, Design, Data Science and other teams.
• Manage the backlog of an established engineering team, define roadmap requirements, and facilitate agile ceremonies.
• Communicate and collaborate with technical counterparts, and business-oriented stakeholders, to consistently set and meet expectations.

What you'll need to thrive (Requirements)

• 5+ years of product management experience, with a track record of driving strategy, execution, and impact for B2B products
• A passion for innovating in financial services and desire to transform the restaurant & hospitality industry
• Experience managing products from their early inception to measurable post-launch success.
• A track record of strong execution, delivering speed and quality.
• Versatile skillet - you’re able to design innovative financial products, experiment to deliver top notch personalized user experiences, drive consistent risk model improvements, build efficient risk and operations tooling, and develop a scalable platform.
• Strong written & verbal communication skills, with an emphasis on communicating roadmaps, tradeoffs and technical solutions to a variety of stakeholders.
• High EQ and is skilled at building and maintaining relationships with engineering & design teams.
• Strong ability to turn data into actionable insights and customer outcomes
• Proven ability to influence across teams and drive alignment in ambiguous, high-impact spaces
• Comfortable with data analysis tools like SQL.

Bonus ingredients*

• First-hand experience with lending.
• Experience working fast-growing teams & hyper-growth companies.
• Experience delivering products powered by machine learning models.
• Experience incorporating legal & regulatory oversight into consumer or business products.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A
$159,000-$254,000 USD
Zone B
$138,000-$221,000 USD
Zone C
$125,000-$200,000 USD
How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid WorkingWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

🐼 Qui est Alan ? En France, des millions de personnes renoncent aux soins faute de temps, d'accès ou de moyens. Alan est né pour changer ça — en combinant assurance santé et clinique virtuelle dans une seule application pour devenir un vrai partenaire santé. L'optique est au cœur de la promesse d’Alan "La santé ne peut pas attendre". Avec l'Alan Shop, nos membres achètent lunettes et lentilles de contact depuis l'application ; avec notre réseau d'opticiens partenaires, ils sont mieux remboursés en magasin ; et nos équipes Fraude veillent à ce que chaque euro remboursé le soit à bon escient. Nous avons prouvé qu'une assurance santé pouvait vendre de l'optique en ligne. Nous voulons maintenant passer à l'échelle, avec un·e opticien·ne supplémentaire dans l'équipe. 👓 Ce que nous recherchons Ce opticien·ne diplômé·e, à l'aise avec le conseil à distance et motivé·e pour rejoindre l'équipe d'opticiens prenant en charge les différentes missions autours de l'optique d'Alan Shop. Les missions : - Chat optique. Répondre à nos membres sur l'application (choix de monture, lecture d'ordonnance, verres, lentilles, questions d'optique au sens large), avec le ton Alan : clair, bienveillant, personnalisé. - Validation des commandes de lentilles de contact. Contrôler les ordonnances que notre outil automatique ne peut pas valider, et signaler les suspicions de fraude (dates modifiées, documents falsifiés) à notre équipe dédiée. - « Mon Opticien au Travail ». Animer des journées de conseil et de vente sur site chez nos entreprises clientes, sur la France entière et en priorité en Île-de-France : accueil des salariés, conseil visagiste, prise de mesures, aide au choix de la monture. - Amélioration continue. Partager vos retours terrain pour faire évoluer le service, et potentiellement être investi de potentielles missions additionnelles comme : - contribuer à la montée en puissance de Mo, notre compagnon santé IA, sur les questions d'optique simples - étoffer le catalogue de montures de l’Alan Shop en collaboration avec le Marketing pour créer les collections - accompagner la mise à l’échelle et les mises à jour du réseau Alan Optique notamment sur les mises à jour des grilles tarifaires - améliorer les journées “Mon Opticien au Travail” avec l’équipe commerciale pour maximiser la satisfaction, l’expérience et la conversion de ces évènements. ⭐️ Le profil Est-ce que vous vous reconnaissez ? - ✅ Diplôme d'opticien·ne lunetier·ère (BTS Opticien Lunetier ou équivalent) — indispensable, avec numéro d'inscription à jour. - ✅ Au moins 3 ans d'expérience en magasin, idéalement avec une forte dimension conseil et style (visagisme, colorimétrie : un vrai plus). - ✅ Maîtrise des lentilles de contact et de la lecture d'ordonnances, y compris les cas complexes (toriques, multifocales). - ✅ Basé·e à Paris ou en Île-de-France, disponible pour des journées sur site. - ✅ Disponible sur des horaires flexibles, y compris le soir ou le weekend pour le chat, avec de la souplesse pour absorber des pics. - ✅ À l'aise avec les outils digitaux ; curieux·se d'une pratique de l'optique en ligne et enthousiaste à l'idée d'intégrer l'IA dans son quotidien. - ✅ Excellente expression écrite en français ; l'anglais est un plus. - ✅ Statut indépendant (micro-entreprise ou société), ou prêt·e à le créer. 🙌 Pourquoi rejoindre Alan ? - 💰 Des conditions claires. - 25 € hors taxes de l'heure du lundi au samedi, 30 € hors taxes de l'heure le dimanche, facturés mensuellement sur la base des créneaux que vous déclarez. - Les journées « Mon Opticien au Travail » sont rémunérées à la journée (de l'ordre de 500 à 750 € hors taxes selon le format), frais de déplacement et d'hébergement pris en charge. - 🕐 Une vraie flexibilité. Vous choisissez vos créneaux de chat en concertation avec l'équipe. - 🤝 Une petite équipe d'opticiens avec qui échanger sur les cas complexes, et une interlocutrice unique côté Alan. - 🚀 Un service en construction. Vous participez à la façon dont une assurance santé fait de l'optique en ligne et hors ligne : catalogue, parcours, nouveaux formats d'événements, place pour l'IA dans le parcours de soins. Chez Alan, les opticiens sont au cœur de ces réflexions et contribuent à faire évoluer les pratiques.

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE MISSION OF THE UNION RELATIONS LEAD Unions and social partners play a central and legitimate role in how social protection is designed, negotiated and implemented in France. We're looking for a Union Relations Lead to build and animate Alan's relationships with unions, their federations, and the broader paritariste ecosystem, making Alan a trusted, substantive and well-known interlocutor of French social partners, and supporting our Enterprise & Public Sector teams across large private employers and public institutions. ⭐ WHAT MAKES THIS ROLE GENUINELY UNIQUE - You'll shape how one of Europe's fastest-growing health tech companies builds its relationships with the French social partner ecosystem (from confederations to sector federations to paritariste institutions). - You'll operate at the highest levels of the paritariste ecosystem: confederal leadership, sector federations, IP boards, organisations patronales. - You'll shape the strategy, not just execute it. Alan is at an early stage of building this capability (the playbook is yours to define) - You'll work directly with Founders, Public Affair as well as Public Sector and Enterprise leadership. - Real ownership from day one, in one of the fastest-growing tech unicorns in Europe. ⭐️ YOUR ROLE Relationships & Presence - Build and maintain trusted, long-term relationships with the organizations that represent employees and members across the sectors that matter to Alan (unions, federations, and the structures that convene them). - Map the ecosystem, prioritize interlocutors, and design the engagement strategy at confederal, federal and branch level. - Represent Alan in federations, working groups, congrès and paritariste institutions where our sector’s future is discussed. - Be the credible consistent Alan voice social partners recognise Partnership with Alan's Enterprise & Public Sector work - Be a partner to our teams serving large private employers and public sector clients, briefing them on the social partners context and how Alan’s offer speaks to their priorities - Introduce the right contacts at the right moment in the commercial cycle, turning Alan’s ecosystem relationships into concrete commercial leverage. - Share Alan’s content with social partners to help them assess Alan on its merits and form their own view. Sector Engagement & Anticipation - Follow the dialogue at branch level and across the paritariste ecosystem and turn that understanding into internal clarity. - Represent Alan in the federations and working groups where our sector's future is discussed, contributing a constructive and recognizable voice. - Be a sharp, early internal voice on where social dialogue is heading and on the implications for Alan's strategy. Build & Scale - Knowledge base: Build and maintain a knowledge library on social partner positions, branch agreements, and paritariste institutions shared with Enterprise and Public Sector deal teams to increase win rates. - Framework & tools: Implement processes and AI tools to improve the quality and efficiency of our social partner engagement and documentation. - Collaboration: Share best practices with the broader Enterprise & Public Sector team and contribute proven methodologies to their scaled commercial operations. - Market intelligence: Provide competitive intelligence on how social partners and competitors position themselves in our key markets. ⭐ IS IT YOU WE’RE LOOKING FOR? You’ll be a great fit for the Union Relations Lead role at Alan if you: - Have at least 8 years of total experience in social partner relations: in a union organization, a branch federation, a paritariste institution, or in an external affairs role at a mutelle, IP or insurer - Have legitimate credibility at federation level: ability to engage federation leadership as a peer, built through a personal representative past or years of substantive engagement at federation level on employer side. - Have deep knowledge of the paritariste ecosystem: branch agreements, confederal mandates, protection sociale reforms, and how institutions at each level function - Have proven ability to build trust with social partners from the employer/state side - Have outstanding stakeholder management: calm, long-game, trustworthy, discreet, able to represent Alan substantively without making it about yourself. - Have ability to translate Alan’s product and strategy into compelling narratives for social partner audiences - Demonstrable impact from prior social-partner work on an organization’s commercial and strategic outcomes - Are a self-starter: comfortable building from scratch in a fast-paced, high-growth environment - Are ego-free and lever-minded: you accelerate others, you don't seek the spotlight. - Are based in (or willing to relocate to) Paris. Nice to have: - A confederal or federal elected / permanent past. - Experience inside a paritariste institution - Experience inside a sector federation on its social dialogue agenda. - Legal background in droit social and comfort reading accords collectifs quickly. - International exposure to the European social dialogue ecosystem. - Prior experience with RFPs or tenders involving union-negotiated or paritariste schemes. EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM. 🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium blog / and Glassdoor page for more info.

GERMAN-SPEAKING TELESALES AGENT Full-Time | Remote within the EU | 9:00–17:00 CET, ABOUT THE GLOBAL TALENT CO. We connect exceptional global talent with innovative technology and lifestyle companies worldwide. Our mission: everyone deserves equal access to opportunity, regardless of where they were born. Join our community of 25,000+ professionals building meaningful careers with leading international companies. ABOUT THE COMPANY YOU'LL BE WORKING WITH You'll be joining a fast-growing European clean energy company, helping homeowners switch to solar and heat pump solutions. The company is scaling its network of independent sales partners across Germany and is building a small, focused telesales team to drive that growth. THE OPPORTUNITY This is a telesales role at its core: you'll be on the phone daily, running structured outbound calling campaigns to self-employed commercial agents, financial and insurance brokers, and real estate agents, pitching a partnership model with the company. WHAT YOU'LL BE DOING - Running high-volume outbound calling campaigns to self-employed agents, brokers, and real estate professionals - Pitching the partnership model clearly and confidently, and handling objections in real time - Qualifying interest among prospects and moving them to the next step in the process - Working toward clear monthly call and conversion targets - Logging call outcomes and next steps accurately in the CRM - Sharing patterns and insights from your calls back with the team - Following data protection, compliance, and call guidelines at all times WHAT WE'RE LOOKING FOR - Fluent German is a must — all calls are conducted in German - Prior outbound sales / telesales experience is required, ideally in B2B phone acquisition or partner acquisition - Ideally, background in financial services, insurance, real estate, mortgage financing, energy, or telecommunications - Confidence speaking with independent sales reps, managing directors, and sales leaders - A driven, resilient communicator who's comfortable working toward targets - Strong objection handling and consistent, disciplined follow-up - Comfortable with structured CRM documentation and a high standard of data quality - Available during core hours, 9:00–17:00 CET, Monday to Friday - Based in an EU member state, as this role is only open to candidates residing within the European Union BACKGROUNDS THAT TEND TO FIT WELL - B2B SDR, Telesales Agent, or Inside Sales Representative - Outbound call agent focused on business-to-business acquisition - Sales professional from insurance, financial advisory, or real estate - Partner or affiliate acquisition specialist - Experience in broker pool, structured sales, or field sales recruiting WHAT'S ON OFFER - Attractive compensation - Fully remote work, fixed weekday hours, 9:00–17:00 CET, no weekends - The chance to join a telesales team at an early, formative stage with real visibility on results - Exposure to a fast-moving, high-growth clean energy company - Access to The Global Talent Co.'s wider professional community of 25,000+ global professionals At The Global Talent Co., we believe great talent exists everywhere. We're proud to connect professionals across the globe with companies that value what they bring.

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ YOUR MISSION Brokers play a structural role in how large and very large employers select, negotiate, and manage their health and prévoyance coverage. We're looking for a Broker Partnerships Lead to build and animate Alan's relationships with the brokers who operate in the Enterprise segment, turning Alan into a trusted, credible, and commercially compelling partner for those actors, and supporting our Enterprise Sales and Key Account Management teams. ⭐ LOCATION On-site in Paris, Île-de-France. What makes this role genuinely unique - You'll shape how one of Europe's fastest-growing health insurance companies builds its relationships with the brokers operating in the large and very large employer segment across France, and beyond. - You'll have real ownership from day one and operate at the highest levels of the broker market. - You'll shape Alan’s broker strategy and execute it. Alan is at an early stage of building this capability. The playbook is yours to define and scale. - You'll work directly with Alan's Enterprise Sales, Key Account Management, Insurance, and Executive Leadership. ⭐ YOUR ROLE Relationships & Presence - Build and maintain trusted, long-term relationships with the brokers that sit between us and the largest employers in our markets (whether private or public), at senior and managing director level. - Map the ecosystem, prioritize interlocutors, and design Alan's engagement strategy. - Be the consistent Alan voice that brokers recognize: someone who shows up, follows through, and is known as easy to deal with without giving away what shouldn't be given. Partnership with Alan's Enterprise & Commercial work - Be a partner to our Enterprise Sales and KAM teams on every broker situation: drive strategic decisions deal by deal and turn ecosystem knowledge into commercial leverage. - Introduce the right broker contacts at the right moment in the commercial cycle, transforming relationship capital into pipeline access on large and very large accounts. - Share Alan's value and positioning with broker partners to help them understand, represent, and actively promote Alan within their client portfolios. - Hold the line on our non-negotiables while finding creative ways to make the collaboration work for both sides. Sector Engagement & Anticipation - Follow the broker market at deal level and ecosystem level: who is growing, who is consolidating, where portfolio shifts are happening, and what it means for Alan's pipeline and positioning. - Be a sharp, early internal voice on where the broker market is heading and on the implications for Alan's strategy, including on consolidation, regulation, and competitive dynamics. Build & Scale - Knowledge base: Build and maintain a knowledge library on broker positions, portfolio footprints, engagement history, and contractual frameworks shared with Enterprise Sales and KAM teams to increase win rates. - Framework & tools: Implement processes and AI tools to improve the quality and efficiency of our broker engagement and contract documentation (conventions de courtage, commission tracking, data sharing agreements). - Collaboration: Share best practices with the broader Enterprise & Commercial team and contribute proven methodologies to their scaled commercial operations. - Market intelligence: Provide competitive intelligence on how brokers position Alan vs. incumbents, how they advise clients on insurer selection, and where we are perceived as "difficult to work with" — and feed that back into product, pricing, and GTM strategy. ⭐ IS IT YOU WE’RE LOOKING FOR? You’ll be a great fit for this opportunity if you: - Have at least 8 years of total experience working with or inside the broker ecosystem: at a broker or in an external partnership or distribution role at a health insurer or mutuelle - Have legitimate credibility at senior broker level: ability to engage managing director and senior leadership at major brokers as a peer, built through a personal representative past or years of substantive deal-level engagement on the insurer or employer side - Have deep knowledge of the broker ecosystem in the large and very large employer segment: how brokers operate, how they are compensated, how they advise clients, and how they influence insurer selection at this scale - Have deep understanding of health and prévoyance insurance: the technical dimension (garanties, gestion, régimes, prévoyance) must be native, not learned on the job - Have proven ability to build trust with broker counterparts from the insurer or employer side: long-game, trustworthy, discreet, commercially disciplined - Demonstrate outstanding stakeholder management: calm, ego-free, able to represent Alan substantively without making it about yourself and equally able to hold firm positions internally when sales pressure pushes toward broker accommodation beyond our framework - Demonstrate commercial impact from prior broker-related work: broker relationships that translated into material deal flow, pipeline access, or portfolio migration - Are a self-starter: comfortable building from scratch in a fast-paced, high-growth environment with limited process and real autonomy - Are ego-free and lever-minded: you accelerate others, you don't seek the spotlight For this opportunity, we are aiming to hire within the F-H level range 🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium blog / and Glassdoor page for more info.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are hiring a Staff Software Engineer to join Toast Reporting Experience (TREX) in Dublin. TREX is building the Intelligence Platform: a governed data layer that brings Toast's restaurant intelligence to prospects, operators, Toast IQ and AI agents.

As a Staff Software Engineer, you will be the technical lead for the Intelligence Platform. You will establish its architecture on Toast's data lake and make the key design calls across data processing, privacy, publishing and serving. You will work closely with Data Platform, Marketing, Product, Legal and Data Science, do deep hands-on work, and grow the engineers on your team. You will take the platform from its first version, a regular publication of aggregated benchmark data, to fresher data, self-serve access for Marketing, and eventually real-time access for AI agents. Success looks like new data products shipping on the platform quickly and safely.

A day in the life (Responsibilities)

• Own the technical vision and end-to-end architecture of the Intelligence Platform, from early design through production rollout
• Work hands-on with Kotlin/Java, Spark and Iceberg on Toast's data lake, writing the code that sets the pattern for others
• Move fast from idea to proof of concept: ship early versions, get feedback from Marketing and other partners, and iterate
• Build privacy and compliance into the platform from the start: work with Legal, Investor Relations, Privacy and Data Science to define the data-access rules and minimum group sizes, and enforce them in code so every published number is aggregated, anonymized and auditable
• Create reusable building blocks so every data product on the platform meets the same bar for quality and safety
• Design the flows that let tools and AI agents access the data efficiently, safely and at scale
• Partner with Marketing, Product, Legal, Investor Relations and Data Science to turn business goals into a technical roadmap
• Set the bar for reliability and quality, and mentor other engineers through design reviews, code reviews and the example you set
• Use AI tooling as a genuine force multiplier in your day-to-day work and help the team do the same

What you'll need to thrive (Requirements)

• 5+ years in software engineering, building data-intensive or distributed systems, including technical leadership of projects involving multiple teams
• Demonstrated ability to understand complex data domains at scale, and to turn them into reliable data products
• Proficiency in Java, Kotlin or another object-oriented language
• Experience with cloud-native data platforms on AWS
• Strong SQL and data modeling skills on large datasets
• Experience building data products or platforms that other teams depend on
• Experience handling sensitive data responsibly, such as aggregation, anonymization or access controls
• Ability to explain technical trade-offs clearly to non-engineering partners
• Experience with Apache Spark, Apache Iceberg, Snowflake or Databricks is a bonus

This is a hybrid role requiring two days per week in our Dublin office.

Our tech stack

The Intelligence Platform will source data from multiple sources: OpenSearch, Data Lake, Snowflake.

Toast's data lake is built on AWS: Apache Iceberg tables on S3 and Apache Spark for data processing. TREX's backend services are primarily Kotlin and Java, use Apache Pulsar for messaging, and serve data to other teams through APIs, including federated GraphQL.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

**Our Total Rewards Philosophy
**We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid WorkingWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.