BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Organic growth is being rebuilt. Traditional SEO is being disrupted by AI driven answer engines that synthesize information directly rather than listing links. AEO (Answer Engine Optimization) is the emerging frontier, optimizing for LLM visibility, ensuring your brand and products appear in AI generated answers, and building content systems that earn organic presence in a world where the algorithm is an intelligence, not just a crawler. As Growth Workflow Specialist (Organic Growth), you will automate and scale the organic growth engine. Working closely with our organic growth strategy lead, you translate SEO and AEO strategy into automated workflows, content brief generation pipelines, LLM visibility monitoring, content deployment automation, competitor gap analysis, and more. You are the person who takes what the strategist knows and makes it run at the speed and scale that only automation enables. While your primary focus is organic search and content distribution, you will also contribute to automating other growth levers, including CRO content, onboarding copy, geo localized content workflows, and other growth surfaces, as the engine expands. The systems thinking transfers across every growth function. The opportunity - Build and maintain the organic growth automation pipeline, from keyword and visibility signal ingestion to content brief generation to CMS deployment - Work with the organic growth strategy lead to translate SEO/AEO strategy into workflow specs the build team can implement - Monitor LLM visibility across priority topics, products, and markets, and automate the alerting and response workflows when visibility shifts - Automate content brief generation, pulling competitive gaps, search signal, and AEO data into structured briefs that feed the AI creative layer - QA content outputs from the AI content agents, ensuring accuracy, brand alignment, and SEO/AEO best practice compliance before deployment - Define knowledge base inputs for the organic growth agents, what content rules, standards, and market specific requirements should be codified - Extend your systems thinking to other growth levers as the engine scales, CRO content, onboarding copy, localization workflows, and beyond WHAT YOU BRING - 3+ years in SEO with strong technical understanding, you understand how crawling, indexing, and ranking work, and you think about content as a system - Familiarity with AEO and LLM visibility concepts, you understand how AI answer engines work and what it takes to appear in them - CMS and content pipeline experience, comfortable working with content management systems and automated content deployment workflows - Systems thinking, you can map an organic content workflow as a series of triggers, decisions, actions, and measurements - Data comfort, you can interpret organic performance data, identify what's working, and define what an agent should optimize for - Strong written communication, your workflow specs become the build team's blueprints. Precision matters. NICE TO HAVES - Experience with programmatic SEO or content automation at scale - Familiarity with SEO monitoring, LLM visibility tracking, or competitive intelligence platforms - Background in regulated industries where content compliance adds complexity - Any hands-on experience with workflow automation or no-code orchestration tools - Experience with AI content generation tools or LLM APIs Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Organic growth is being rebuilt. Traditional SEO is being disrupted by AI driven answer engines that synthesize information directly rather than listing links. AEO (Answer Engine Optimization) is the emerging frontier, optimizing for LLM visibility, ensuring your brand and products appear in AI generated answers, and building content systems that earn organic presence in a world where the algorithm is an intelligence, not just a crawler. As Growth Workflow Specialist (Organic Growth), you will automate and scale the organic growth engine. Working closely with our organic growth strategy lead, you translate SEO and AEO strategy into automated workflows, content brief generation pipelines, LLM visibility monitoring, content deployment automation, competitor gap analysis, and more. You are the person who takes what the strategist knows and makes it run at the speed and scale that only automation enables. While your primary focus is organic search and content distribution, you will also contribute to automating other growth levers, including CRO content, onboarding copy, geo localized content workflows, and other growth surfaces, as the engine expands. The systems thinking transfers across every growth function. The opportunity - Build and maintain the organic growth automation pipeline, from keyword and visibility signal ingestion to content brief generation to CMS deployment - Work with the organic growth strategy lead to translate SEO/AEO strategy into workflow specs the build team can implement - Monitor LLM visibility across priority topics, products, and markets, and automate the alerting and response workflows when visibility shifts - Automate content brief generation, pulling competitive gaps, search signal, and AEO data into structured briefs that feed the AI creative layer - QA content outputs from the AI content agents, ensuring accuracy, brand alignment, and SEO/AEO best practice compliance before deployment - Define knowledge base inputs for the organic growth agents, what content rules, standards, and market specific requirements should be codified - Extend your systems thinking to other growth levers as the engine scales, CRO content, onboarding copy, localization workflows, and beyond WHAT YOU BRING - 3+ years in SEO with strong technical understanding, you understand how crawling, indexing, and ranking work, and you think about content as a system - Familiarity with AEO and LLM visibility concepts, you understand how AI answer engines work and what it takes to appear in them - CMS and content pipeline experience, comfortable working with content management systems and automated content deployment workflows - Systems thinking, you can map an organic content workflow as a series of triggers, decisions, actions, and measurements - Data comfort, you can interpret organic performance data, identify what's working, and define what an agent should optimize for - Strong written communication, your workflow specs become the build team's blueprints. Precision matters. NICE TO HAVES - Experience with programmatic SEO or content automation at scale - Familiarity with SEO monitoring, LLM visibility tracking, or competitive intelligence platforms - Background in regulated industries where content compliance adds complexity - Any hands-on experience with workflow automation or no-code orchestration tools - Experience with AI content generation tools or LLM APIs Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. THE OPPORTUNITY We are looking for an experienced finance and client asset professional to take on the role of Head of Finance & Custody for our VARA-regulated Dubai VASP entity. The role combines ownership of core financial and management reporting for the local entity with day-to-day oversight of the safeguarding of client money and client virtual assets (VAs) held under the entity's VASP Licence. The successful candidate will act as the bridge between Group Finance, Group Client Asset Office, and the local VARA-regulated business, and will be expected to build a robust control environment for a newly licensed entity operating across a compulsory and activity-specific VARA rulebook set. This role is best suited to a tenacious, control-focused finance professional who is comfortable owning both traditional financial/regulatory reporting and custody/client-asset safeguarding obligations in a single remit, and who can operate with minimal supervision in a fast-evolving regulatory environment. FINANCE & REGULATORY REPORTING - Own the delivery of monthly, quarterly, and annual management and financial accounts for the VARA VASP entity, including budget-to-actuals review; - Prepare and submit VARA regulatory reporting packs (monthly, quarterly, and annual, as applicable) and act as the primary point of contact with VARA on finance-related information requests; - Prepare forecasts and budgets for the local entity in collaboration with the Group FP&A team, including ongoing review of paid-up capital and Net Liquid Assets (NLA) headroom against activity-specific thresholds; - Lead the local entity's involvement in the statutory audit process, acting as key liaison with Group Financial Control; - Develop and maintain the finance function's control environment and Finance risk register for the newly established Dubai entity; - Support the Group FP&A team with ad-hoc corporate requests applicable to both the local entity and the broader Group agenda; - Prepare legal entity Board presentations covering financial performance and capital/NLA position. CLIENT ASSET & CUSTODY SAFEGUARDING - Monitor, control, and report on the safeguarding of client money and client virtual assets as applicable to the entity's licensed activities; - Own the daily reconciliation of client virtual assets and the daily reconciliation of client money held in UAE-based client accounts, escalating material unresolved discrepancies for notification to VARA; - Own the daily reserve asset coverage workbook, evidencing one-to-one, same-VA reserve coverage of client liabilities, and coordinate the independent audit of reserve assets at the required cadence; - Maintain client money placement timelines (client money into a client account within the required timeframe of receipt) and escalation of the aged-item exception queue; - Enforce no-rehypothecation controls over custody assets and ensure custody assets are never reported as firm assets; - Develop, coordinate, and maintain the entity's client asset/custody safeguarding procedures and control framework, and chair or contribute to the internal client asset governance forum or Board; - Maintain the paid-up capital and licence/activity capital matrix, the NLA reconciliation and reporting workflow, and liaise with Group Risk on the insurance schedule (professional indemnity, D&O, commercial crime/hot-wallet cover); - Own the breach-notification playbook for capital, NLA, insurance, or reserve-asset shortfalls, ensuring timely escalation and regular updates until rectified; - Maintain and test the client asset return element of the entity's wind-down plan, including the client asset return runbook, records retention, and weekly implementation reporting in a cessation scenario; - Oversee any relationships with third-party service providers relevant to client asset safeguarding, including UAE banks, custodians, and technology vendors, ensuring ongoing eligibility and integrity of arrangements; - Maintain a strong working knowledge of the VARA rulebook set as it applies to the entity's licensed activities, and act as the finance-side subject matter expert advising management on the client asset impact of new products, services, or markets; - Support cyber/BCDR and material-incident reporting timelines relevant to client asset systems, and pen-testing/vulnerability assessment cycles as they touch custody and reconciliation infrastructure. PROJECTS & LEGAL ENTITY DEVELOPMENT The Head of Finance & Custody will lead the finance and safeguarding workstream on local projects and legal entity development in-region, working closely with Group Finance, Group Client Asset Office, Legal, Risk, and Compliance to ensure local requirements are considered both in-project and by the wider Group. WHAT YOU BRING - Qualified Accountant (ACA, CIMA, ACCA, or equivalent) with significant relevant experience in financial services, ideally including exposure to a VARA-regulated or comparable digital-asset regulatory regime; - Demonstrable experience in safeguarding, custody, or client asset/client money control environments - crypto, e-money, or investment-firm client asset regimes are all relevant background; - Working knowledge of VARA's rulebook architecture or a demonstrated ability to build this knowledge rapidly; - Demonstrable experience in a Group reporting role focused on financial accounts and external/regulatory reporting; - Knowledge and understanding of key accounting principles under IFRS and/or US GAAP; - Excellent analytical, problem-solving, and stakeholder communication skills, with a proven track record of managing cross-functional projects; - Strong leadership skills, with the ability to motivate and inspire cross-functional teams across finance, compliance, and risk; - Highly organised, with excellent attention to detail and the ability to manage multiple regulatory deadlines in a fast-paced, newly licensed environment; - Proactive and adaptable, with a willingness to take ownership of ambiguous or evolving regulatory requirements; - Ethical and accountable, with a commitment to the highest standards of integrity in client asset stewardship; - Excellent stakeholder engagement skills, comfortable operating with minimal supervisory oversight; - Assertive, tenacious, and control-focused. NICE TO HAVES - An understanding of virtual assets, blockchain technology, and wallet/custody infrastructure. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Why this role is on the menu

Instacart’s BGC Compliance team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding delivery fulfillment. This role blends adjudicating background checks, resolving both internal and external escalations, and identifying onboarding issues to keep the Instacart platform secure, safe, and stable for all users.

We’re hiring a BGC Compliance Specialist to execute on processes critical to platform integrity and compliance at scale. The person in this role will have direct impact on the safety and stability of the Instacart platform for shoppers and customers alike.

What you’ll cook up in your first year

• Background checks are adjudicated accurately and with strong attention to detail, ensuring the Instacart platform remains compliant with local, state, and federal regulations
• Internal and external escalations around background checks are investigated and resolved in a timely manner, maintaining a secure and stable experience for all users
• Background check issues are identified, investigated, and driven to full resolution, with opportunities to improve surfaced and actioned
• Repetitive operational tasks are executed with precision and attention to detail, with process improvement opportunities identified that increase team efficiency and scalability

The secret ingredients we’re looking for

Must-have pantry staples (Minimum Qualifications)

• 1-2+ years of professional experience, ideally in a fast-paced setting in Background Checks, Data Processing, or Support related fields OR strong academic record
• Strong verbal and written communication skills
• Positive attitude and fortitude to work through ever-changing and dynamic operational conditions
• Ability to make critical decisions around sensitive issues quickly in a fast paced environment
• Operate within a high degree of confidentiality
• Weekend and holiday availability

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$27.88-$29.33 USD
WA
$26.44-$27.89 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$25.48-$26.93 USD
All other states
$23.08-$24.28 USD

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us! Why this role? We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models, to be exact) learn in similar ways to humans, by way of feedback. By labelling, ranking, auditing, and correcting model output, you will improve Large Language Models' performance for iterations to come, thus having a lasting impact on Cohere's technology. We are hiring Generalist professionals with broad backgrounds that span multiple consumer-facing or personal domains. This is a judgment-driven role, not passive data entry. You will review, assess, and provide structured feedback across a broad and evolving range of tasks, evaluating, stress-testing, and improving our models on English-language data spanning multiple modalities (text, image, and structured formats such as JSON, CSV/TSV, and Markdown). This is a great opportunity for professionals with strong analytical skills to contribute to high-impact annotation projects. Please Note: This is a part-time independent contractor position available within Canada only. We seek candidates who can commit to 16 hours per week at a CAD $30/hour contract rate. This role is BYOD 💻 (Bring Your Own Device, laptop). This position is remote. As an Data Annotation Specialist, you will: - Evaluate and rank model outputs: Complete preference and comparison tasks, assessing which responses best conform to project guidelines for accuracy, helpfulness, tone, and safety, and writing clear justifications for your judgments. - Stress-test and break models: Probe models adversarially to surface failure modes, unsafe behavior, and capability gaps, and document reproducible cases that engineering and research teams can act on. - Create datasets: Author high-quality prompts, responses, and exemplars to build training and evaluation datasets, following detailed specifications and editing machine-written or human-written outputs to standard. - Build and apply rubrics and taxonomies: Contribute to the design of grading criteria and rubrics, then apply them consistently to produce structured, high-quality annotations across task types. - Annotate and correct multimodal data: Label, audit, and rectify inaccuracies across text, image, and structured data, maintaining a high standard of data integrity and accuracy. - Calibrate and maintain consistency: Participate in calibration exercises and inter-annotator agreement checks to align on standards, and flag ambiguous or uncovered edge cases rather than guessing, since a single misjudgment replicated at scale degrades a model. - Adapt to experimental work: Take on new and evolving task types as project needs shift, applying sound judgment in areas where guidelines are still being developed. - Report on model performance: Surface and communicate quality and performance trends in model and agent behavior, giving cross-functional partners clear, well-evidenced feedback on where models succeed, fail, and degrade. You may be a good fit if you have: - 1+ years of experience in AI data annotation, LLM evaluation, content moderation, research, or a related analytical role, with exposure to quality assurance, and/or preference ranking. - Experience applying detailed guidelines to complex and often ambiguous content, with strong contextual and sociocultural judgment, sensitivity to nuance, tone, and register, and the ability to reason well in cases where there is no single correct answer. - Comfort with ambiguity: a willingness to flag unclear or uncovered edge cases rather than guess, and to work productively on novel, experimental tasks whose definitions are still evolving. - A sharp, curious eye for inconsistencies, subtle errors, and model failure modes, including the instinct to probe models adversarially and surface where they break. Familiarity with how large language models behave, such as hallucination, sycophancy, and instruction-following gaps, is a plus. - Excellent command of written English and strong reading comprehension, with the ability to clearly justify your evaluations, including why an output is correct or incorrect, high-quality or low-quality, and to write clear prompts and exemplars that explain your reasoning. Bonus points if you are fluent in another language! - Strong attention to detail and commitment to accuracy, with the ability to maintain consistency across high-volume and monotonous tasks. - Comfort working with annotation platforms and structured formats such as JSON, CSV/TSV, Markdown, XML, and YAML. - Strong execution in a remote environment, including good time management, comfort using new tools, and the ability to work independently in a global, asynchronous team. Candidate Journey - Initial Screening: Once you have submitted your application, our Talent Team will review your resume and writing samples. - Virtual Annotation Test: This assignment will test your written and technical skills through various language-based tasks, such as a data science take-home assessment, writing sample, and more. - Video Screen: If selected to move forward, you will have a short video call with a member of our Operations Team! - Offer: Independent Contractor Agreement. As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor. It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and, therefore, compensation for services when Cohere does not require as many hours of services in a week. Prospective candidates, please be advised: this role involves working with human-generated and model-generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.

BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Performance marketing is being rebuilt from first principles. The manual processes of bid management, creative iteration, budget allocation, and audience targeting are being replaced by agent systems that detect signals, make decisions, and execute continuously, learning from every result. This is not incremental improvement. It is a different model. As Growth Workflow Specialist (Performance & Paid Growth), you sit at the intersection of paid growth expertise and AI systems thinking. You are the domain expert who makes the automation intelligent. The engineers build what you spec. The agents run what you design. Your job is to define the logic, what signals matter, what decisions should be automated, what guardrails must exist, what the creative feedback loop looks like across paid channels, and then work alongside the build team to bring it to life. While your primary focus is performance and paid growth, you will also contribute to automating other growth levers, including CRO, incentives, referrals, and cross-channel workflows, as the engine expands. The domain expertise is your anchor. The systems thinking is what scales it. This role is for someone who has run growth at scale and found themselves constantly asking why are we doing this manually. If you've felt the ceiling of what human-operated paid growth can achieve and want to build the system that breaks through it, this is that role. THE OPPORTUNITY - Define and spec automation workflows for paid growth, from creative fatigue detection to budget reallocation to geo level channel mix optimization to audience signal processing - Work directly with the build team to translate your workflow specs into working agent automations - QA agent outputs, review what the system produces, identify where it falls short, and define the corrections that improve it - Refine creative and copy variants generated by the AI creative layer, applying domain judgment to what will perform before the data confirms it - Define knowledge base inputs for the paid growth agents, what rules, guardrails, and campaign logic should be codified and kept current - Monitor workflow performance and continuously improve, this system compounds with your input, it does not run itself - Extend your systems thinking to other growth levers, CRO, incentives, referrals, and lifecycle, as the engine expands across growth functions WHAT YOU BRING - 4+ years in performance or paid growth, you have run campaigns at scale across major paid channels and understand the mechanics deeply - Systems thinking, you can map a growth workflow as a series of triggers, decisions, actions, and measurements. You think in logic, not just tactics - Comfort with data, you can read a performance dashboard, interpret signal from noise, and define what an agent should optimize for - Prompt engineering curiosity, you don't need to be an engineer, but you are willing to learn how to communicate with AI systems precisely and improve their outputs - Strong written communication, the workflow specs you write become the blueprints engineers build from. Clarity matters. - High agency, you define the work, you don't wait for it to be defined for you NICE TO HAVES - Experience with marketing automation, CRM, or lifecycle messaging systems - Exposure to A/B testing and experimentation frameworks - Background in fintech, consumer financial products, or regulated industries - Any hands-on experience with workflow automation or no-code orchestration tools Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Performance marketing is being rebuilt from first principles. The manual processes of bid management, creative iteration, budget allocation, and audience targeting are being replaced by agent systems that detect signals, make decisions, and execute continuously, learning from every result. This is not incremental improvement. It is a different model. As Growth Workflow Specialist (Performance & Paid Growth), you sit at the intersection of paid growth expertise and AI systems thinking. You are the domain expert who makes the automation intelligent. The engineers build what you spec. The agents run what you design. Your job is to define the logic, what signals matter, what decisions should be automated, what guardrails must exist, what the creative feedback loop looks like across paid channels, and then work alongside the build team to bring it to life. While your primary focus is performance and paid growth, you will also contribute to automating other growth levers, including CRO, incentives, referrals, and cross-channel workflows, as the engine expands. The domain expertise is your anchor. The systems thinking is what scales it. This role is for someone who has run growth at scale and found themselves constantly asking why are we doing this manually. If you've felt the ceiling of what human-operated paid growth can achieve and want to build the system that breaks through it, this is that role. THE OPPORTUNITY - Define and spec automation workflows for paid growth, from creative fatigue detection to budget reallocation to geo level channel mix optimization to audience signal processing - Work directly with the build team to translate your workflow specs into working agent automations - QA agent outputs, review what the system produces, identify where it falls short, and define the corrections that improve it - Refine creative and copy variants generated by the AI creative layer, applying domain judgment to what will perform before the data confirms it - Define knowledge base inputs for the paid growth agents, what rules, guardrails, and campaign logic should be codified and kept current - Monitor workflow performance and continuously improve, this system compounds with your input, it does not run itself - Extend your systems thinking to other growth levers, CRO, incentives, referrals, and lifecycle, as the engine expands across growth functions WHAT YOU BRING - 4+ years in performance or paid growth, you have run campaigns at scale across major paid channels and understand the mechanics deeply - Systems thinking, you can map a growth workflow as a series of triggers, decisions, actions, and measurements. You think in logic, not just tactics - Comfort with data, you can read a performance dashboard, interpret signal from noise, and define what an agent should optimize for - Prompt engineering curiosity, you don't need to be an engineer, but you are willing to learn how to communicate with AI systems precisely and improve their outputs - Strong written communication, the workflow specs you write become the blueprints engineers build from. Clarity matters. - High agency, you define the work, you don't wait for it to be defined for you NICE TO HAVES - Experience with marketing automation, CRM, or lifecycle messaging systems - Exposure to A/B testing and experimentation frameworks - Background in fintech, consumer financial products, or regulated industries - Any hands-on experience with workflow automation or no-code orchestration tools Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. As the Marketing Manager - Lifecycle focused on Consumer products at Kraken you’ll need to be a highly-motivated, data-driven lifecycle marketer ready to drive the full lifecycle strategy for driving product adoption and engagement in each of our key markets, delivering revenue upside in the process. The Marketing Manager will be a key member of the Consumer Marketing team and will work closely with numerous stakeholders across the company including regional operations, marketing technology, product, data analytics, and CRM ops. THE OPPORTUNITY - Drive the strategy for lifecycle programs involving a mix of email, push, and in-app delivering best-in-class communications that drive engagement and desired outcomes, and other actions that improve client quality and loyalty - Help shape the formation of the lifecycle strategy for Consumer both from a technology and marketing execution point of view, being accountable for key metrics that support revenue growth at the company - Build and execute complex CRM campaigns that guide clients to relevant products and services within the Kraken ecosystem - Conduct data analysis of campaign results, while using data to optimize and create operational plans and manage spend - Execute thoughtful experimentation to unlock high-impact campaigns, and leverage automation to maximize engagement & retention throughout the whole customer lifecycle - Be a key stakeholder in growth across the company, keeping leadership updated on the progress being made and working closely with the wider business to drive incremental value - Work closely with our compliance, legal, and regional operations teams to remove blockers in marketing across priority geos. This also involves making sure that we are being 100% compliant with local regulators in the way we market and communicate to customers WHAT YOU BRING - 5+ years of experience with a proven ability leading the development of complex lifecycle/CRM programs from strategy-to-execution - Extensive experience building and executing complex CRM campaigns with multiple stakeholders - Experience with CRM tools such as Braze (ideal but not essential), and other campaign-building tools - A proven understanding of how to drive lifecycle marketing results in a predominantly B2C setting, with experience working within crypto as a big plus - In-depth knowledge of marketing automation/CRM systems, with experience pushing the boundaries of what those platforms can do - Strong copywriting skills to support the building of individual campaigns - Expertise in customer segmentation strategies and subscriber management across multiple channels (omni-channel) Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

BizTech fosters culture and connection at Airbnb by providing reliable corporate tools, innovative products, and technical support for all teams. We drive technical breakthroughs and strategies that redefine what it means to belong anywhere, delivering greater value for the business and our people. The Global Operations team at BizTech manages production services across Airbnb’s corporate environment, delivering reliable operations through Observability, Incident Management, Core Operations, and AI-enabled automation. We partner across BizTech to scale service quality, efficiency, and resilience.

The Difference You Will Make:

As an Operations Engineer, you'll apply AI at the forefront of BizTech's operational health: using LLM-powered triage and intelligent automation to resolve tickets, speed up incident response, and build self-healing observability that catches problems before they escalate. AI fluency is core to this role, not an add-on. You'll prototype agentic workflows, embed AI into runbooks and diagnostics, and continuously look for repetitive work automation can take over. Success looks like a shrinking backlog of recurring ticket categories through AI-assisted automation, faster MTTR powered by intelligent alerting and root-cause suggestions, and dashboards/reporting enhanced with AI-driven insights that give stakeholders clear, trustworthy visibility into service health and data quality.

A Typical Day:

• Manage the ticket queue prioritizing and resolving requests while identifying recurring categories to automate or deflect
• Participate in a rotating on-call and incident response schedule, including weekends, troubleshooting and documenting issues in real time
• Build and maintain monitoring dashboards (Tableau, Superset, Grafana) that track service health, availability, and data quality, flagging gaps as they emerge
• Use AI-assisted tools (e.g., Claude, Copilot) to speed up triage, root-cause analysis, scripting, and documentation — while knowing when a problem needs hands-on judgment instead
• Write and maintain code in general-purpose languages (Python, Go, JavaScript, TypeScript, Bash) to automate operational workflows
• Partner with global stakeholder teams to drive issues to resolution

Your Expertise:

• 3+ years of experience with observability and metrics tooling (e.g., Prometheus, Grafana, Datadog, ElasticSearch)
• 3+ years working with data querying and pipelines (e.g., SQL, Airflow, Trino, SQS)
• Working knowledge of network fundamentals and hardware (e.g., Cisco, Palo Alto)
• Experience with Infrastructure as Code
• Hands-on experience with CI/CD and automation tooling (e.g., Jenkins, ArgoCD, GitHub Actions) across AWS, GCP, or Oracle Cloud
• Comfort working in ticket/workflow-driven environments using Jira and Confluence
• Experience supporting enterprise SaaS tools (e.g., Salesforce, Workday) and SSO/identity integration (e.g., Okta) is a plus

Your Location:

This position is India - Remote (Eligible anywhere within India). The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.