Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $ billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $ billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary The Account Executive, MM, is responsible for driving sales growth by acquiring and managing relationships with mid-market clients. This role focuses on understanding client needs, presenting tailored solutions, and negotiating contracts to secure new business while expanding existing accounts. Reporting to the Manager, Account Executive, MM, this role is essential for driving significant revenue growth and reinforcing Deel’s commitment to meeting the unique needs of its clients. Responsibilities - Grow and own a targeted account list - Develop a territory plan for acquiring business with prospective companies - Manage the customer buying journey from start to finish, providing guidance and subject matter expertise to prospective customers - Meet or exceed monthly and yearly revenue targets - Continuously develop a robust sales pipeline through individual outreach, collaborating with your sales development representative, and managing inbound prospects - Keep CRM system up to date with customer information, forecasts, and pipeline data so we can learn more about our business and our sales process Qualifications - Geographically based in Australia to cover ANZ - 3+ years sales experience, with a minimum of 1 year selling into the Mid-Market segment - A proven track record of developing a greenfield territory, executing across the full sales cycle, and adding net new logos - Experience in cross-functional teams to ensure Customer Success and Satisfaction - Desire to work for a fast-paced startup and take on increasing levels of responsibility Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location - Additional perks and benefits based on your employment status and country - The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ and other acquired company emails like @ and @ . You can view the most up-to-date job listings at Deel by visiting our careers page Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy - For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby Covey

micro1 is hiring a Full-stack Developer (React/Node.js) for a high-ownership role working on core product systems in an AI-driven environment. This is not a typical feature-delivery job. You’ll be expected to own systems end-to-end, make architectural decisions, and ship production-grade features fast. Type: Full-Time Location: Remote (US, must overlap PST 6-8 hrs) Comp: $130-180k base+equity+benefits What you’ll be doing: Build and own full-stack systems (frontend+backend) Design scalable APIs and backend services (Node.js/NestJS) Develop high-performance React interfaces Own PostgreSQL schema design and query performance Work closely with product/design to ship features from scratch Debug production issues and improve system reliability Tech stack: React, Node.js (NestJS), TypeScript, PostgreSQL, AWS (plus Redis, queues, async workers, microservices) What they’re looking for: Strong full-stack experience (frontend+backend) Deep TypeScript + Node.js expertise Solid React experience building real products Experience designing scalable systems and APIs Good understanding of databases and performance Comfortable working in fast-moving, ambiguous environments Bonus: DevOps / CI-CD experience Startup or high-growth environment experience Exposure to AI/data-heavy systems APPLY NOW - https://jobs.micro1.ai/post/full-stack-engineer This role is ideal for engineers who want ownership, impact, and the chance to build systems from the ground up rather than just shipping tickets. (Disclosure: I’m sharing this as an independent member of the micro1 referral program)*

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Senior Software Engineer, AI Products (India)

Company Overview

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

The Airfam Products team exists to make every Airbnb employee more productive through a unified digital headquarters experience. As part of a 13-person cross-functional team of engineers, designers, researchers, and product managers, you'll work on platforms that serve Airbnb's entire global workforce.

Our portfolio includes One Airbnb (the company's internal cultural hub with enterprise search, people profiles, and AI-powered chat), OneChat (Airbnb's enterprise AI assistant enabling secure LLM interactions), and a suite of tools that power how employees discover information, connect with colleagues, and get work done.

You'll be joining the AI for Non-Developers workstream, focused on expanding AI productivity tools to all Airbnb employees—building OneChat Agents, deep research capabilities, artifact creation tools, and task automation that make AI accessible to everyone, regardless of technical background.

The Difference You Will Make

As a Senior Software Engineer on the Airfam Products team, you'll be instrumental in building Airbnb's next generation of AI-powered employee experience platforms. Your work will be a force multiplier for the entire company—every AI feature you ship, every system you architect, and every engineer you mentor will amplify productivity across Airbnb's global workforce.

You will:

• Democratize AI by building tools that empower non-technical employees to leverage the power of LLMs
• Drive innovation by taking AI prototypes from concept to production at scale
• Shape the future of how Airbnb employees work, collaborate, and discover information

A Typical Day

• Lead the technical design and implementation of LLM-powered features for OneChat and enterprise AI tools, including RAG pipelines, AI agents, and prompt optimization
• Partner with product managers, designers, and cross-functional teams to translate user problems into AI-powered solutions that serve Airbnb's global workforce
• Architect and build production-ready AI/ML-integrated systems using frameworks like LangChain and LangGraph, ensuring scalability, reliability, and low latency
• Develop and iterate on agentic AI capabilities, including multi-step reasoning, tool use, and context-aware decision-making
• Implement evaluation pipelines and quality systems to measure model performance, detect hallucinations, and ensure responsible AI practices
• Own production AI systems end-to-end, including deployment strategies, monitoring, alerting, and incident response
• Collaborate with the DevAI team on AirChat SDK integrations, MCP (Model Context Protocol) implementations, and Glean Action Packs
• Mentor engineers (L6-L8) through design reviews, architecture discussions, and pair programming sessions
• Stay current with the rapidly evolving GenAI landscape, evaluating new models and techniques for potential application
• Balance hands-on technical contributions with technical leadership activities

Your Expertise

Required:

• 8+ years of software engineering experience, with significant focus on building production AI/ML systems
• 2+ years of hands-on experience with Large Language Models (LLMs), including fine-tuning, prompt engineering, embeddings, and retrieval-augmented generation (RAG)
• Strong proficiency in Python and at least one additional language (TypeScript, Go, or Java)
• Experience with LLM orchestration frameworks such as LangChain or LangGraph
• Proficiency with ML frameworks such as PyTorch or TensorFlow
• Experience building and deploying production ML systems at scale with high availability and low latency requirements
• Strong SQL skills and experience with data pipelines
• Strong backend and distributed systems expertise, including API design (REST, GraphQL) and cloud infrastructure (AWS, GCP, or Azure)
• Track record of shipping AI-powered products from prototype to production
• Proven ability to collaborate cross-functionally and influence without authority
• Excellent communication skills with ability to distill complex technical concepts for diverse audiences
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Preferred:

• Master's or PhD in Computer Science, Machine Learning, or related field
• Experience building AI agents and multi-agent systems
• Experience integrating foundation model APIs (OpenAI, Anthropic/Claude, Google)
• Familiarity with MLOps/LLMOps practices including model lifecycle management, versioning, and evaluation frameworks
• Experience with vector databases (FAISS, Pinecone, Weaviate) for semantic search
• Experience with containerization and orchestration (Docker, Kubernetes)
• Background in building enterprise-grade internal tools and developer productivity platforms
• Experience with frontend technologies (React, Next.js) for full-stack AI product development
• Contributions to open-source AI/ML projects or publications at top venues

Your Location

This position is based in Bangalore, India with a hybrid work arrangement. You'll collaborate with teammates across global time zones, with primary alignment to Pacific Time for key meetings.

Our Commitment to Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

If you need assistance or a reasonable accommodation during the application and recruiting process, please contact us at: [reasonableaccommodations@airbnb.com](mailto:reasonableaccommodations@airbnb.com).

Job Description
Required Skills:
Python
React
Typescript
Aws
Postgresql
Job Title: Fullstack Developer
Job Type: Full-time
Location: Remote (Must overlap PST timezone at least 6-8 hours)
About the Role
You’ll contribute to designing, building, and shipping production systems end-to-end. This is a hands-on role where you’ll work across the stack — from UI to infrastructure — and grow into owning features as you gain context and confidence.
You’ll primarily work on building and improving Zara, our AI Recruiter agent, helping shape how it delivers intelligent workflows and scales in production.
You’ll collaborate closely with a small, senior, remote team to turn rough ideas into reliable software, learning to move fast and make thoughtful tradeoffs under real-world constraints.
Responsibilities

1. Contribute to building scalable and high-performance backend APIs using Python and FastAPI.
2. Develop and enhance frontend interfaces using React, Next.js, and TypeScript.
3. Support the integration of LLMs and AI agents into the platform (e.g., feedback systems and AI-assisted workflows).
4. Help implement concurrency patterns and backend optimizations to improve system performance.
5. Write and optimize SQL queries and contribute to data modeling for reliable data operations.
6. Improve platform scalability, performance, and reliability across frontend and backend systems.
7. Write clean, modular, and maintainable code following strong engineering practices.
8. Debug, troubleshoot, and resolve issues to ensure system stability and long-term maintainability.
9. Collaborate with a small, senior remote team to ship features quickly while maintaining high standards.

What We Look For

1. Experience building frontend applications with React (Next.js and TypeScript are a plus).
2. Experience building backend services with Python (FastAPI or similar frameworks preferred).
3. Solid Python fundamentals, including exposure to asynchronous programming or performance optimization.
4. Working knowledge of SQL, including writing and debugging queries.
5. Strong frontend fundamentals and ability to build clean, maintainable UI systems (e.g., Tailwind or similar).
6. Familiarity with APIs and service-oriented architectures.
7. Exposure to cloud environments like AWS (or similar).
8. Strong problem-solving skills, clear communication, and a collaborative mindset.
9. Ownership mindset, curiosity, and willingness to learn quickly in a fast-paced environment.

Nice to Have

1. Experience working with LLM APIs or AI-driven product features.
2. Exposure to prompt engineering, AI workflows, or automation pipelines.
3. Familiarity with agentic systems, multi-step reasoning, or tool-using models.
4. Experience contributing to production systems (through internships, projects, or professional work).

What does day-to-day look like: As a medical specialist, you will bring your subject-matter knowledge to help train and evaluate frontier AI systems. Work might include: Design and solve advanced medical problems, ranging from diagnostic scenarios to complex clinical case reviews Review AI-generated answers, assessing their accuracy, depth of reasoning, and clarity Spot knowledge gaps and edge cases, and propose improvements to strengthen model performance Collaborate with AI researchers and fellow medical experts to shape training methods, evaluation strategies, and benchmarks Provide structured feedback and insights that guide the development of next-generation AI for medicine and science Candidate Requirements: Attending physicians are welcome to apply Background in any of the following areas is preferred: Internal Medicine, Primary Care, Pediatrics, Surgery, Anesthesia, or Diagnostic Specialties Strong communication skills and ability to collaborate effectively with technical research teams Engagement details: Commitment: flexible engagement, remote working, up to 30 hrs/week Duration: 1 month, with potential extensions based on performance and fit. Link: You can apply using the link below: https://work.turing.com/r/NxMQZJPCht Good Luck!

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The Platform Lead for Trust Tools, will define the vision and drive the roadmap for the internal tools that power Trust investigations. The goal is to build high‑leverage, agent‑centric products and agentic decisioning capabilities that improve decision accuracy and speed of decisions while structurally lowering the unit cost to operate. The lead is responsible to streamline end‑to‑end workflows, introduce automation where it’s defensible, and elevate the best‑in‑class agent experience that enables investigators to focus on the highest‑value decisions. The lead will partner with Trust operations to map out current investigative workflows, identify bottlenecks and translate those pain points into pragmatic product requirements and measurement outcomes.

The Difference You Will Make:

Building best-in-class agent tools is a declared organization-wide goal for Fraud and Safety Operations (FSO) teams. Achieving this goal is essential for running operations efficiently at scale and delivering long-term organizational impact, furthering organizational goals on key automation and workflow optimizations, and investigator productivity gains.

A Typical Day:

• Define and execute on a robust product vision and roadmap for Airbnb operations.
• Lead a cross-functional working group of engineers, data scientists, designers, operations experts, and cross functional teams to ensure alignment, execution, and successful product launches.
• Lead the strategy for improving agent efficiency through automations, balance between agent worthy tasks and end user experience
• Ship intuitive, performant investigator tools (case management, evidence surfaces, decisioning consoles) that reduce cognitive load and clicks‑to‑decision.
• Instrument and review core metrics (e.g., time‑to‑first‑action, handle time, decision quality, false omission, automation rate, cost per case) and run experiments to improve them.
• Drive workflow and rules engine improvements with engineering to simplify orchestration,and actively deprecates old workflows that no longer scale to business needs
• Closely coordinate with cross-functional teams, including Global Operations, Policy, Product, and Shared Services (content, workflow, training) teams to ensure alignment, clear dependencies, and streamlined execution and launches.
• Define goals and success with clearly measurable objectives and key results by partnering with other cross functional leaders.
• Communicate concisely and influence outcomes.
• Present product roadmap and status to the business and Airbnb leadership on an ongoing basis.

Your Expertise:

• 10+ years product management experience
• Excellent written and verbal communication skills, with the ability to effectively engage a diverse audience that includes C-level executives, product teams, and technical stakeholders on a global scale
• Strong analytical, troubleshooting, and problem-solving skills
• Experienced in design, and hypothesis driven product development
• Entrepreneurial drive to achieve stretch goals in an innovative, fast-paced environment
• Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
• Comfortable in an ambiguous matrixed organization

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.

India Annual Pay Range
₹8,400,000-₹12,000,000 INR

Job Summary

KDCI Outsourcing is seeking a Supply Chain Project Manager to oversee end-to-end inventory planning and execution across production, logistics, and warehouse operations. This role is responsible for managing production timelines, vendor coordination, cost tracking, freight movements, and inventory visibility to ensure a seamless flow of goods from manufacturing through fulfillment. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple workstreams while aligning closely with demand planning and cross-functional teams to ensure on-time and cost-efficient execution.

Key Responsibilities

Production & Inventory Management

• Manage production timelines and inventory planning across SKUs and vendors.
• Track purchase orders from creation to delivery.
• Partner with demand planning to align production with forecast requirements.
• Monitor inventory levels and proactively flag stock risks (stockouts, overstock, delays).
• Ensure inventory readiness for product launches and key milestones.

Purchase Orders & Item Master

• Coordinate with stakeholders to ensure accurate and timely purchase order creation.
• Maintain and manage the item master list, ensuring SKU data accuracy.
• Ensure alignment across item setup, costing, and production requirements.

Vendor & Manufacturer Management

• Serve as the primary point of contact for manufacturers and suppliers.
• Manage vendor communication, timelines, and deliverables.
• Track pricing, MOQ changes, and cost efficiencies.
• Ensure vendor accountability on deadlines, production schedules, and quality expectations.

Cost & Price Management

• Maintain detailed trackers for COGs, freight, duties, and overall costs.
• Monitor cost fluctuations and identify risks or savings opportunities.
• Support margin analysis and pricing updates.

Freight & Logistics Coordination

• Coordinate inbound freight (air, ocean, domestic shipments).
• Manage freight forwarders and shipment scheduling.
• Track shipments end-to-end and resolve delays proactively.
• Ensure all shipping documentation is accurate and complete.

Warehouse & 3PL Coordination

• Schedule warehouse deliveries and manage inbound logistics.
• Coordinate with 3PL partners on receiving timelines and execution.
• Track discrepancies, damages, and receiving issues.
• Support inventory reconciliation and issue resolution.

Data, Reporting & Visibility

• Maintain trackers for POs, production, shipments, and inventory levels.
• Provide regular reporting on supply chain performance and costs.
• Ensure strong visibility across all stages of the supply chain.

Risk & Project Management

• Identify risks early and implement contingency plans.
• Manage cross-functional supply chain projects and timelines.
• Drive process improvements and operational efficiencies.

Quality & Issue Coordination

• Track and resolve quality issues with vendors and warehouse partners.
• Ensure issues are properly documented, communicated, and resolved.

Job Requirements

• 4–7+ years of experience in supply chain, operations, or project management, preferably in CPG, beauty, or consumer goods industries.
• Experience working with international vendors, manufacturers, and logistics partners.
• Strong English communication skills (written and verbal).
• Advanced proficiency in Excel or Google Sheets (trackers, modeling, and analysis).
• Experience coordinating inventory planning, production timelines, and purchase order tracking.
• Experience working with freight operations (air, ocean, domestic), including shipment tracking and documentation.
• Experience collaborating with warehouse teams or 3PL partners for inbound logistics and inventory handling.
• Familiarity with ERP systems (NetSuite preferred).
• Understanding of freight, duties, and import/export processes.
• Strong planning, analytical, and problem-solving skills.
• High attention to detail with strong organizational ability.
• Ability to manage multiple priorities and deadlines independently.
• Proactive, solution-oriented mindset.

About Us
We are a US-based tech startup working with a global delivery team to build and deliver scalable, cloud-based software solutions. We partner closely with our clients to develop and deliver successful solutions based on their needs, using AWS as our primary cloud platform.
Role Overview
We are seeking an experienced Freelance Lead Generation Specialist to support our B2B outbound growth initiatives. This is a part-time, ongoing engagement focused on building structured outbound campaigns, identifying qualified enterprise prospects, and generating consistent pipeline.
We are looking for a self-driven professional who can independently execute outreach strategies, refine targeting, and continuously optimize performance to drive measurable results.
Key Responsibilities

• Plan, launch, and manage B2B outbound lead generation campaigns
• Define and refine Ideal Customer Profiles (ICP)
• Build high-quality target account and prospect lists
• Write, test, and optimize outbound messaging across relevant channels
• Track campaign performance (engagement, replies, conversions) and iterate based on data
• Ensure lead quality aligns with enterprise positioning
• Collaborate with leadership to align outreach efforts with pipeline and revenue goals

Mandatory Requirements (Non-Negotiable)

• Proven experience in B2B outbound lead generation or outbound growth roles
• Strong understanding of outbound best practices and campaign optimization
• Hands-on experience using Apollo for prospecting, list building, and campaign execution (required)
• Experience with additional outreach platforms (Instantly, Lemlist, Salesloft, Smartlead, etc.) is a plus
• Ability to work independently and deliver consistent, measurable results
• Experience working with CRM workflows is a plus
• Strong analytical mindset with a focus on qualified pipeline generation

If you’re interested, feel free to DM me your resume along with your hourly rate.

micro1 is hiring a Software Engineer with strong experience in PyCharm for a remote contract role focused on reviewing Python development workflows and validating AI-generated coding guidance. Pay: $60-$120 per hour Type: Contract Location: Remote This role focuses on advanced Python development in PyCharm, including debugging, refactoring, virtual environments, and Git integration. What the work involves: Reviewing PyCharm workflows and IDE features Checking AI-generated Python / IDE instructions Testing, debugging, profiling, and refactoring tools Validating Virtualenv/Conda/Docker setups Reviewing Git operations inside PyCharm Testing database/API integrations in the IDE Looking for people with: Strong Python development experience Deep knowledge of JetBrains PyCharm Experience with Git, Docker, virtualenv, and Conda Familiarity with PyTest/unit testing Backend/ML/software engineering background preferred APPLY HERE - https://jobs.micro1.ai/post/software-engineer-pycharm Good fit for Python developers, backend engineers, ML engineers, or anyone who uses PyCharm heavily and understands advanced IDE workflows. (Disclosure: I’m sharing this as an independent member of the micro1 referral program)*

What you'll do:
Post Reddit posts
Content can be fun, relatable, and authentic
Use any Reddit account.
Pay: Base pay + bonuses Type: Recurring
monthly gig Flexible schedule - fits around classes No experience needed
Comment "INTERESTED " + upvote so I can dm u or to be accepted quicker click on my profile link to join

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Technical Account Manager (TAM) serves as a trusted advisor to customers, ensuring their success with NiCE solutions. This role combines proactive and reactive post-implementation support to align customer priorities with NiCE’s business objectives. The TAM builds strategic relationships across client organizations, influencing tactical activities to deliver service excellence.

You will act as the primary liaison between customers and NiCE’s support teams, managing escalations, resolving critical issues, and driving best practices. As part of the Support Management Team, the TAM focuses on technical communication, escalation management, and continuous improvement.

How will you make an impact? ****

• Develop deep expertise in NiCE solutions and related third-party integrations for assigned accounts.
• Monitor support activities and service trends, ensuring SLA compliance and high customer satisfaction; recommend improvements where needed.
• Serve as the first point of escalation for process issues unresolved through standard channels.
• Coordinate problem resolution across internal teams, driving actions, communication, and root cause analysis.
• Build strong relationships with customer technical teams and management stakeholders.
• Identify adoption barriers and collaborate with NiCE and customer teams to maximize solution value.
• Implement and maintain account-specific practices aligned with the global TAM operating model.
• Oversee the transition from Client Services to Support, ensuring documentation, sign-off, and readiness for ongoing success.
• Act as backup for Support Managers when required.
• Mentor and coach technical engineers.
• Advocate customer needs to Product Management, R&D, and other internal teams.
• Lead root cause analysis and best practice sessions with customers and internally.
• Participate in on-call rotations and occasional travel as part of a 24x7x365 support organization.

Have you got what it takes?

• Minimum of 5 years of project management, consulting or customer successes experience in self-service or AI software domains.
• Degree in Business, Information Technology, or a related field preferred.
• Experience with contact center enterprise software, with deep domain experience in digital/unassisted self-service channels (e.g., Google Dialog Flow).
• Knowledge management expertise.
• Experience with generative AI in the customer service domain is a plus.
• IVR/Routing/ACD/Workforce Management experience preferred.

You will have an advantage if you also have:

• Exceptional organizational and communication skills.
• Strong analytical ability to influence decisions using data.
• Proven prioritization and decision-making capabilities.
• Ability to meet deadlines while maintaining quality standards.
• Excellent problem-solving, customer service, and interpersonal skills.
• Comfortable working with diverse teams and all levels of management.
• Self-directed and effective in time-sensitive environments.
• Flexible and adaptable to evolving business needs.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

I need to find someone to create dashboards with my hourly updated SQL database, using and correctly mapping said data to PowerBi and making a sales and revenue dashboard and a separate service/production history, active accounts, gain/loss and some technician data dashboard. It's for a large pest control company. Information given for context, to answer questions/hire. Any recommendations for some awesomely creative/capable people/orgs/etc to look into. Are you a master of dashboards? I'm not only trying to find/hire someone from here, also trying to get information on finding the best way to adjust mine and my owners expectations. This is my first time posting here, but seem hopeful because of the ability to speak like humans and not just shoot AI messages or proposals. 😂. (On sites like Upwork etc, everything looks like just test data or fake workups and I can't guage their strengths for data mapping/utilization functions off that). I'm willing to pay $35/hr + depending on experience and capability. It's genuinely been difficult to connect with someone legit because of the pages and pages of apps and not knowing exactly what they can actually accomplish, since a lot of it is not great but also seems like spam. Thanks in advance for your help, and possibly your work!