Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. You will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your territory. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build Toast across Canada.

Must live local to Brampton/Mississauga or willing to relocate. This is a field sales opportunity with 80% of your time spent in the field and 20% working from home.

A day in the life (Responsibilities)

• Generate a list of prospective restaurants and manage the entire sales cycle from initial call to close (experience with self-sourcing clients is a huge plus).
• Conduct demos and develop a solution that best meets the prospect’s needs.
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery.
• Leverage Salesforce (our CRM) to manage all sales activities.
• Understand the competitive landscape and determine how to best position Toast in the market.

What you'll need to thrive (Requirements)

• 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a related field and industry.
• Since this is a field position, you must have reliable transportation (will reimburse for mileage).
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels.
• Proven track record of success in meeting and exceeding goals.
• Ability to work in a fast-paced, entrepreneurial and team environment.
• Self-motivated, creative, and flexible.
• General technical proficiency with software.
• Experience with Salesforce CRM is nice to have.

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

*Our Spread of Total Rewards** We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible).

Total Targeted Cash
$131,000-$210,000 CAD
How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid WorkingWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. THE TEAM Krak brings the Kraken mission into everyday life as a money app that empowers people to earn, send, and spend instantaneously, with ease. Offering competitive yield on balances, transfers to 160+ countries, and instant payments to friends and family. This role sits at the centre of that. You're the standard-setter and creative spark, the person behind the brand, the marketing assets and the campaigns that define what Krak looks and feels like, pushing the craft and consistency of every piece higher. THE OPPORTUNITY - Lead brand refreshes and evolution for Krak, owning our visual identity, art direction, and design standards end to end. - Make sure Krak looks and feels like Krak everywhere. The website, product launches, product marketing, lifecycle (email, CRM), paid acquisition, organic social, app store assets, and events. - Bring 3D proficiency to the table, modeling our card product and other key visuals as part of the brand's look. - Build motion systems and animations that give Krak's brand a sense of movement and life, from simple systems to more advanced work. - Use AI tools for rapid concepting and production, and partner with video or advanced animation creators when a project calls for more depth. - Develop and grow Krak's illustration style, producing original work for product and marketing while building a reusable library so teams aren't starting from scratch. - Build scalable design systems. Figma component libraries, marketing templates, and localization-ready layouts that let any team produce on-brand work quickly. - Create variable and auto-generated asset systems, plus modular campaign kits, so we can launch more often, in more markets, without more manual effort. - Design creative automation workflows, programmatic copy and image swaps, multi-format exports, and localization at scale, whilst keeping quality high as volume increases. - Stay hands-on with AI-assisted production pipelines, treating them as a core part of how Krak's brand gets made, not an experiment on the side. WHAT YOU BRING - 5+ years of Brand Design experience with time spent in a fast paced fintech, or, in world class design agencies working on fintech products - Demonstrable ability to work across a variety of teams on a multitude of projects in a high performance environment - An exciting, creative portfolio showcasing detail-oriented design work, strategic thinking and provocative creativity - Excellence in typography, color, layout, and composition - Natural storyteller with a demonstrated ability to showcase work, rationalize decisions and communicate concepts - Ability to work independently, drive multiple projects at a time, and iterate quickly - Desire to thrive within a fast-paced, emerging industry with a variety of design challenges Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

CSQ427R28

As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the entire non-technical lifecycle of an FDE engagement.

You will partner with our Account Executives to build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and, most importantly, scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing.

This role requires a rare mix of C-suite gravitas, deep product-style thinking, and a hands-on, get it done execution mindset.

The impact you will have:

• C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value ($10M+ problems), and define the pilot (MVP, success criteria, timeline).
• End-to-End Product Ownership: Act as the CEO of the project by authoring the PRD, prioritizing the engineering backlog, relentlessly managing scope, and acting as the primary hands-on QA tester.
• Agile Project Execution & Delivery: Drive the FDE build team via an agile process, manage all stakeholder communications from the C-suite to individual engineers, and act as the escalation manager to unblock all technical or political issues.
• Solution Launch & Landing: Own the Day 0 launch, manage the war room, and drive the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value.
• Strategic Handoff & Growth: Scope the ongoing maintenance plan, create customer documentation/training, and leverage your trusted advisor status to identify the next high-value FDE engagement.

What we look for:

• Executive Presence & Communication: A Trusted Advisor with C-suite gravitas and superb communication skills. You are opinionated, humble, and can build rapport and drive decisions in days, not weeks.
• Product & Strategy Mindset: A Product Thinker and Systems Thinker who can perform a SWOT analysis, understand a competitive landscape, and define what to build and why.
• Relentless Execution: An Execution Driver with a Hands-On mentality. You are relentless, an expert at escalation, and willing to do the unglamorous work to get the project done.
• Ideal Experience: 2+ years as a Deployment Strategist OR 2+ years at a high-growth startup in a builder or founder capacity. (Alternatively: 5+ years in a senior, client-facing product or delivery role at a top-tier tech company or consultancy).
• Proven Skills: Demonstrated experience in value-based scoping (TCO/ROI), managing agile software projects, writing PRDs, and the ability/interest to travel up to 50%.

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark", Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

ADD REQ ID

As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data.

This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy.

The impact you will have:

• Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration
• Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer
• Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices.
• Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.
• Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact.
• Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap.

What we look for:

• 6+ years experience in data engineering, data platforms & analytics, or software engineering
• Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark" and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps, ML/AI models and AI APIs
• Design and deployment of performant production end-to-end data architectures and applications that combine data pipelines, ML/AI models, and user-facing interfaces.
• Experience with technical project delivery - managing scope, timelines and measurable outcomes, translating complex concepts into actionable solutions.
• Documentation and white-boarding skills.
• Experience working with enterprise clients and managing conflicts across a broad stakeholder range
• Build skills in technical areas, and demonstrate curiosity, adaptability, and eagerness to explore new technologies which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark", Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We're looking for a Principal Engineer to set the technical direction for our Partner Connect team, which owns how everything outside Toast connects to Toast. That includes the event infrastructure every team at Toast uses to publish data, the frameworks partners and customers use to integrate with restaurants through our APIs, and a new charter to make Toast the source of truth for all the data about the restaurants we serve.

Your impact will run well past this team. The frameworks Partner Connect builds are what other Toast engineering teams use to expose their data and their events, so the patterns you set here become how dozens of teams ship for years afterward. Get that right and the entire platform moves faster. Few technical roles at Toast have that kind of reach into how other people build.

You're someone who does your best work when the path isn't drawn yet. You write clearly, you build agreement across organizations rather than issuing mandates, and you treat the engineers who use your systems as customers whose experience matters. You'll be based in Bangalore, working with a small and growing team spread across Bangalore, Dublin, and Boston, and partnering closely with the engineering manager and product manager to turn a broad vision into work the team can actually deliver.

Come own a domain that touches every Toast customer and every Toast engineer.

A day in the life (Responsibilities)

• Own the technical strategy for Partner Connect and make it legible to people well outside the team.
• Design the platform that lets strategic partners send us customer data, and the architecture for storing it and serving it to ToastIQ and our AI agents.
• Design the systems that make partner onboarding automated, self-serve, and fast, including sandbox provisioning and a clean path to production.
• Set the frameworks, contracts, and standards other Toast teams use to publish events and expose APIs, and build the feedback loops that tell you whether those teams are succeeding.
• Build partnerships across Commerce, platform, and product organizations so the technical direction here aligns with where Toast is going.
• Partner with the engineering manager and product manager to turn vision into an executable roadmap, holding the balance between new architecture and the systems the team already runs in production.
• Raise the technical bar through architecture, design review, and code review, and mentor engineers across levels as the team grows.
• Guide the team to build for the next order of magnitude of scale, with the monitoring and operational maturity to match.
• Use AI tools in your own workflow and help establish how the team uses them well, including how to critically evaluate what they produce.

What you'll need to thrive (Requirements)

• 10+ years designing and delivering complex, scalable backend systems, with a track record of technical leadership on work that mattered to the business.
• Demonstrated influence beyond your own team. You've driven a technical direction other teams adopted, and you can describe how you earned that.
• Deep experience with distributed, event-driven architectures and APIs in Java, Kotlin, Scala, or a similar language, on a major cloud platform.
• Strong data architecture and schema design judgment. You've made modeling decisions that had to survive years of new requirements.
• Experience owning a platform or shared service with real internal consumers, and a point of view on how you knew whether those consumers were succeeding.
• Comfort starting from ambiguity. Parts of this charter have no playbook yet, and your first job is to write one.
• A customer-first instinct that extends to developers. You care that an integration is pleasant to build against, not only that it's correct.
• Excellent written communication. At this level a clear design document is one of your highest-value artifacts, especially on a team split across three time zones.
• Strong interpersonal skills. Respectful, empathetic, humble, and genuinely invested in making the engineers around you better.
• Comfortable using AI-powered engineering tools to improve productivity, code quality, and technical decision making, with the judgment to validate what they generate. Experience championing responsible, secure AI adoption across engineering teams is a real plus.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

**Our Total Rewards Philosophy
**We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid WorkingWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Role

We are looking for a Senior Full Stack Developer to design, build, and deploy modern, scalable AI agents and applications that leverage Large Language Models (LLMs). This role requires a strong focus on end-to-end agent development, including building a high-performance React frontend, designing the agentic logic in Python, integrating with backend services, and ensuring production readiness.

Key Responsibilities

• Design, develop, and deploy AI agents for business-critical workflows, with a focus on LLM orchestration and tools.
• Implement complex agentic behaviours using frameworks like LangChain or LangGraph, including ReAct loops for reasoning and action.
• Design and develop a high-performance React application for the agent's user interface.
• Collaborate with backend teams to integrate APIs and services, and build tools for agents.
• Work with middleware (Python/Node.js) to orchestrate agent calls and data flow.
• Implement comprehensive observability and tracing for agent runs and system performance.
• Build reusable, scalable UI components.
• Optimise application performance, responsiveness, and scalability.
• Participate in architectural discussions and contribute to solution design.
• Write clean, maintainable, and testable code with proper documentation.

Required Skills and Experience

• 3+ years of experience in full-stack development, with strong expertise in Python and React.js.
• Proven experience in designing, building, and deploying at least 1 production-deployed AI agent or LLM application.
• Deep expertise in LLM orchestration, prompt engineering, and utilising tools/plugins to extend agent capabilities.
• Experience with agent frameworks like LangChain or LangGraph, including implementing reasoning patterns like the ReAct loop.
• Experience with observability, logging, and tracing for AI agents.
• Experience building large-scale, enterprise-grade applications.
• Strong experience with API integration (REST/GraphQL).
• Experience working in Agile/Scrum environments.

Preferred / Good to Have

• Experience with Node.js or Python for middleware development
• Understanding of Salesforce APIs (REST, Apex, RLM/CPQ)
• Experience with event-driven architectures (webhooks, CDC, async processing)
• Knowledge of CI/CD pipelines and DevOps practices

Experience with Databricks Platform and Mosaic AI

What We’re Looking For

• Strong problem-solving and system design skills
• Ability to work across frontend and backend integration layers
• Ownership mindset with attention to detail
• Good communication and collaboration skills

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark", Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

We are looking for an enthusiastic and results-oriented Project Manager for our B2B client. In this role, you will be responsible for leading complex implementation and delivery programs from project kickoff through successful Go‑Live and stabilization. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by orchestrating cross‑functional delivery, managing complex multi‑workstream projects, and driving adoption of the new ways of working. Excited? Let’s see what it takes.

What You Will Do:

• Lead end-to-end implementation programs for key B2B customer accounts, from kickoff through go-live and stabilization;
• Develop implementation plans, success milestones, governance structures, and deployment roadmaps aligned to customer objectives;
• Act as the customer’s trusted advisor, building strong relationships with executives, operational leaders, and project stakeholders;
• Translate customer goals into actionable, phased plans and guide them through organizational and process change;
• Define measurable success criteria and adoption targets together with Account Management and Customer Success;
• Coordinate training, enablement, and change management activities to accelerate time-to-value and user adoption;
• Organize and facilitate steering committees and executive governance meetings with clear status, risks, and decision requests;
• Identify risks and dependencies early; own mitigation plans, issue resolution, and escalation across customer, product, engineering, and third parties;
• Partner with Product, Engineering, Customer Care, and Sales to align customer requirements, roadmaps, and solution design;
• Produce professional KPI-based reporting and documentation; continuously improve implementation methodologies and best practices.

What you need to succeed in this role:

• Excellent Dutch, French and English communication skills;
• Minimum 5 years in Enterprise Software Implementations, Professional Services, Customer Success, Project Management, or Management Consulting;
• Master’s degree or equivalent professional experience;
• Attention to detail, analytical mindset with the ability to interpret data, identify patterns, and propose practical process improvements;
• Proven ability to manage customer‑facing software implementation and delivery projects, with strong stakeholder management (including C‑level/executive interaction);
• Experience leading complex deployments with multiple dependencies, integrations, and workstreams;
• Healthcare IT, SaaS, ERP, or digital transformation environments;
• Strong analytical, organizational, and problem‑solving abilities; customer‑centric mindset with the ability to influence without direct authority;
• Proficiency with Salesforce, MS Office, Confluence and being comfortable with onboarding new project management and collaboration tools;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Experience working with large healthcare organizations or pharmacy groups;
• Knowledge of change management methodologies (e.g., Prosci, ADKAR, or equivalent);
• Experience with cloud software migrations and digital transformation initiatives;
• PMP, PRINCE2, Agile, Scrum, or equivalent certifications/experience.

Benefits:

• Fixed schedule: Monday–Friday, 9 AM–5 PM GMT+2;
• Inclusive international environment;
• Responsive leadership interested in your development and long-lasting cooperation;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

So if you're a proactive Project Manager who is passionate about building relationships and driving results — grab the chance to collaborate with us and send your CV in English.

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.