At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Sr. Program Manager serves an instrumental role in delivering NICE CXone software features to the marketplace. Fulfilling the role as Senior Program Manager will help drive, plan and standardize software development activities from concept to completion. This person is responsible for driving organizational success through governance, standardization, and planning efficiency efforts. Major Functions/Responsibility

• The Program Manager collaborates with Product Management to disseminate market requirements and concepts into actionable work items for Architects, Software Engineers, and Quality Assurance Engineers.
• Execute the product vision through the software development lifecycle to ensure program goals are met.
• Interface with teams throughout company to drive, plan, and implement software objectives.
• Work closely with Product Management to break down product backlog items and disseminate them into technical requirements.
• Drive and lead the team on a daily basis ensuring that team plans, estimates, documents, and products deliver features on schedule and within budget.
• Perform the scrum master role for multiple teams.
• Identify resource conflicts, influence and facilitate course corrections to fulfill key project milestones.
• Provide timely project status updates, risks and issues to all stakeholders.
• Coordinate Release Management to schedule, communicate and drive releases onto each environment.
• Give clear and timely direction for product and project questions.
• Coordinate with Product Management for product launches and technical documentation.
• Be an expert with respect to the product line and usability.
• Create and communicate visual layouts and proof-of-concepts.
• Good understanding of competitive landscape.
• Maintain and share deep understanding of the product from the end-user perspective.
• Research available technologies and capabilities in order to drive the most effective product solutions.
• Participate in continuous process and program improvement that lead to reduced costs, time-to-market and increased predictability.
• Occasional travel for client-site visits or industry tradeshows.
• May also manage other program or project managers.
• Occasional staff selection, coaching, goals, performance, and evaluations.
• Share job knowledge, skills and ideas with other employees.
• Follow the company Code of Ethics and inContact policies and procedures at all times.
• Communicate in an effective and professional way with customers in and outside of inContact.

Required Education, Experience and Job Related Skills:

• Bachelors or Masters Degree in Computer Science, Information Technology or related field or equivalent work experience required. Technical or industry certifications are preferred in addition to the required education/experience.
• 4+ years of project leadership in a cross-functional environment
• 4+ years hands-on experience working in a key software development lifecycle role
• 3+ year of demonstrated success defining and launching products
• 3+ years of demonstrated experience writing software specifications
• Experience with Agile/Scrum, RUP, and other modern development methodologies – preferably serving as a Scrum Master
• Demonstrated progressive work experience in a lead role
• Proactive, responsive and committed to removing roadblocks to fulfill timelines
• Strategic thinker, consensus builder
• Understands and translates non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences
• Ability to interact well with technical and non-technical people and serve as a bridge to translate complex requirements and concepts
• Experience working with and influencing cross-functional teams without formal authority
• Strong technical background with experience in communications, telephony, hosted-solutions, or contact center related fields
• Strong organizational skills and ability to manage multiple simultaneous projects in a changing and fast paced environment
• Excellent facilitation, interviewing, and presentation skills
• Excellent written and verbal communications skills

Experience Preferred:

• Product Management experience using formal techniques and principles
• Experience working with graphical user experience and user interface design
• Experience working with object-oriented software development, web services, web development or other similar technical products
• Understanding of standard engineering processes and software development methodologies
• Experience with user acceptance testing, regression testing, integration testing.
• PMI, PMP, Certified Scrum Practioner, Certified Scrum Master certifications

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $ billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $ billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. We are seeking an Information Security Engineer to serve as a technical leader in designing, implementing, and optimizing our core security platforms. This role is crucial for advancing our defense-in-depth capabilities, ensuring adherence to global regulatory frameworks, and protecting sensitive data within our remote-first, global environment. The ideal candidate will own the entire lifecycle of multiple security solutions, translating best practices and compliance requirements into actionable technical controls. Responsibilities: - Act as the Subject Matter Expert (SME) for Endpoint Detection and Response (EDR) tools/process including optimizing configurations/policies, developing custom threat detection rules, and proactively improving Deel’s overall security posture for remote endpoints (Mac and Windows) and cloud assets (Eg, VMs). - Configure, manage, and tune the full suite of security policies within SWG, CASB and ZTNA. Assist our remote colleague with seamless experience through troubleshooting end user issues as needed. - Continuously improve SaaS security posture with SSPM tools and processes around it. Collaborate with diverse application owners, understand security control and resolve configuration drifts for our wide range of SaaS applications from baseline. - Develop a rigorous review, approval, policy enforcement and auditing for browser extensions, third party OAuth applications for SaaS applications such as Google Workspace, GitHub, Jira etc to meet security and privacy standards. - Design, implement, and audit security policies related to enterprise browsers (Eg, Island, Chrome Enterprise etc) including controlling access to sensitive web apps, and data loss prevention (DLP) configuration, ZTNA, secure web browsing experience but not limited to. - Manage DLP policies across Endpoint, Network, SaaS Applications and Cloud assets, directly supporting the "Crawl-Walk-Run" program phases. Ensure DLP policies meet diverse data sovereignty, privacy (GDPR, CCPA, etc.), and national regulatory requirements. - Run vulnerability management programs for endpoints and servers and ensure they are patched according to the policy in collaboration with stakeholders. Job Requirements: - 5+ years of experience in cybersecurity - Handson experience with security tools like EDR, SWG, CASB, ZTNA and DLP - Familiarity with cybersecurity frameworks and best practices, such as MITRE, NIST, CIS, ISO27001, SOC and others. - Experience in collaborating with internal stakeholders to rollout enterprise security solutions. - Understanding and having the ability to utilize Cloud platforms such as AWS, GCP, Azure to host security tooling. Having experience in utilizing SIEM to query security telemetry is a plus. - Experience managing secure email gateway is a plus. - Excellent English in both verbal and written. Advantages CISSP is good to have Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location - Additional perks and benefits based on your employment status and country - The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ and other acquired company emails like @ and @ . You can view the most up-to-date job listings at Deel by visiting our careers page Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy - For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby Covey

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $ billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $ billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. We are seeking an Information Security Engineer to serve as a technical leader in designing, implementing, and optimizing our core security platforms. This role is crucial for advancing our defense-in-depth capabilities, ensuring adherence to global regulatory frameworks, and protecting sensitive data within our remote-first, global environment. The ideal candidate will own the entire lifecycle of multiple security solutions, translating best practices and compliance requirements into actionable technical controls. Responsibilities: - Act as the Subject Matter Expert (SME) for Endpoint Detection and Response (EDR) tools/process including optimizing configurations/policies, developing custom threat detection rules, and proactively improving Deel’s overall security posture for remote endpoints (Mac and Windows) and cloud assets (Eg, VMs). - Configure, manage, and tune the full suite of security policies within SWG, CASB and ZTNA. Assist our remote colleague with seamless experience through troubleshooting end user issues as needed. - Continuously improve SaaS security posture with SSPM tools and processes around it. Collaborate with diverse application owners, understand security control and resolve configuration drifts for our wide range of SaaS applications from baseline. - Develop a rigorous review, approval, policy enforcement and auditing for browser extensions, third party OAuth applications for SaaS applications such as Google Workspace, GitHub, Jira etc to meet security and privacy standards. - Design, implement, and audit security policies related to enterprise browsers (Eg, Island, Chrome Enterprise etc) including controlling access to sensitive web apps, and data loss prevention (DLP) configuration, ZTNA, secure web browsing experience but not limited to. - Manage DLP policies across Endpoint, Network, SaaS Applications and Cloud assets, directly supporting the "Crawl-Walk-Run" program phases. Ensure DLP policies meet diverse data sovereignty, privacy (GDPR, CCPA, etc.), and national regulatory requirements. - Run vulnerability management programs for endpoints and servers and ensure they are patched according to the policy in collaboration with stakeholders. Job Requirements: - 5+ years of experience in cybersecurity - Handson experience with security tools like EDR, SWG, CASB, ZTNA and DLP - Familiarity with cybersecurity frameworks and best practices, such as MITRE, NIST, CIS, ISO27001, SOC and others. - Experience in collaborating with internal stakeholders to rollout enterprise security solutions. - Understanding and having the ability to utilize Cloud platforms such as AWS, GCP, Azure to host security tooling. Having experience in utilizing SIEM to query security telemetry is a plus. - Experience managing secure email gateway is a plus. - Excellent English in both verbal and written. - CISSP is a plus Nous recherchons un Ingénieur en Sécurité de l'Information pour occuper un rôle de leader technique dans la conception, la mise en œuvre et l'optimisation de nos plateformes de sécurité principales. Ce poste est essentiel pour renforcer nos capacités de défense en profondeur, garantir la conformité aux réglementations mondiales et protéger les données sensibles dans notre environnement entièrement à distance et international. Le candidat idéal prendra en charge l'ensemble du cycle de vie de plusieurs solutions de sécurité, en traduisant les bonnes pratiques et les exigences de conformité en contrôles techniques concrets. Responsabilités: - Agir en tant qu'Expert en la Matière (SME) pour les outils et processus de Détection et Réponse (EDR), notamment en optimisant les configurations et politiques, en développant des règles de détection des menaces personnalisées, et en améliorant de manière proactive la posture de sécurité globale de Deel pour les utilisateurs distants (Mac et Windows) et les ressources cloud (ex. : machines virtuelles). - Configurer, gérer et affiner l'ensemble des politiques de sécurité au sein des solutions SWG, CASB et ZTNA. Accompagner nos collaborateurs à distance en résolvant les problèmes des utilisateurs finaux pour assurer une expérience fluide. - Améliorer en continu la posture de sécurité SaaS grâce aux outils SSPM et aux processus associés. Collaborer avec les différents propriétaires d'applications, comprendre les contrôles de sécurité et résoudre les dérives de configuration par rapport aux référentiels de nos applications SaaS. - Mettre en place un processus rigoureux de révision, d'approbation, d'application des politiques et d'audit pour les extensions de navigateur et les applications OAuth tierces des applications SaaS telles que Google Workspace, GitHub, Jira, etc., afin de répondre aux exigences de sécurité et de confidentialité. - Concevoir, mettre en œuvre et auditer les politiques de sécurité relatives aux navigateurs d'entreprise (ex. : Island, Chrome Enterprise, etc.), notamment le contrôle de l'accès aux applications web sensibles, la configuration de la prévention des pertes de données (DLP), le ZTNA et une expérience de navigation web sécurisée, entre autres. - Gérer les politiques DLP sur les endpoints, le réseau, les applications SaaS et les ressources cloud, en soutenant directement les phases du programme « Crawl-Walk-Run ». Veiller à ce que les politiques DLP répondent aux exigences variées en matière de souveraineté des données, de confidentialité (RGPD, CCPA, etc.) et de réglementations nationales. - Piloter les programmes de gestion des vulnérabilités pour les endpoints et les serveurs, et s'assurer qu'ils sont corrigés conformément à la politique définie, en collaboration avec les parties prenantes. PROFIL RECHERCHÉ - 5 ans d'expérience ou plus en cybersécurité - Expérience pratique des outils de sécurité tels que EDR, SWG, CASB, ZTNA et DLP - Maîtrise des référentiels et bonnes pratiques en cybersécurité (MITRE, NIST, CIS, ISO 27001, SOC, etc.) - Expérience dans la collaboration avec des parties prenantes internes pour le déploiement de solutions de sécurité en entreprise - Compréhension des plateformes cloud (AWS, GCP, Azure) et capacité à les utiliser pour héberger des outils de sécurité. Une expérience avec un SIEM pour l'analyse de la télémétrie de sécurité est un atout. - Une expérience dans la gestion d'une passerelle e-mail sécurisée est un atout - Excellent niveau d'anglais, à l'oral comme à l'écrit ATOUT - La certification CISSP est appréciée Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location - Additional perks and benefits based on your employment status and country - The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ and other acquired company emails like @ and @ . You can view the most up-to-date job listings at Deel by visiting our careers page Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy - For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby Covey

We are an ORM-focused digital marketing agency, and are looking for someone who can handle our internal content end-to-end.
You'll be responsible for:
• LinkedIn posts (focusing on personal branding of CXOs)
• Instagram content (reels, carousels, etc.)
• Educational blogs
Good fit if you:
• Are genuinely good at writing
• Understand what makes content work + internet culture (Gen Z, trends, etc)
• Know basic Canva
The Details:
• Experience: 0-2 years
• Pay: ₹25k-35k (flexible)
• Location: Guwahati (Onsite) or Remote
Drop a DM if you have any questions.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are expanding our Product Analytics function and are looking for a Principal Product Analytics Engineer to define and build the technical foundation of our product analytics ecosystem. In this role, you will own the architecture for how product usage data is captured, structured, and made available for analysis across Toast’s ecosystem of mobile apps, web applications, Android OS software and hardware devices.

A day in the life (Responsibilities)

You will design systems and frameworks that power product telemetry, experimentation, analytics datasets, and AI-driven insights to enable product teams to understand user behavior and measure product impact. Working closely with Product, Engineering, Design, Data Platform, and Data Infrastructure teams, you will ensure product data is reliable, scalable, and built to support data-driven product development. You will use AI to deliver and improve the speed of insights into the product development lifecycle.

The Product Analytics team sits inside of R&D Operations, which enables Toast’s product, design and engineering teams to build great products efficiently and at scale by providing the processes, insights and strategies to drive meaningful impact.

• Lead the architecture and design of Toast’s product analytics data ecosystem, spanning product telemetry, event pipelines, analytics-ready datasets, and semantic views.
• Establish scalable data models that support product analytics, experimentation, executive reporting, and AI-powered insights.
• Design frameworks for core analytics concepts such as sessions, identity resolution, feature usage tracking, and lifecycle metrics.
• Develop and maintain reliable analytics layers of the product data warehouse using modern modeling frameworks.
• Create reusable analytics datasets, standardized metrics, and canonical models used across product teams.
• Implement automated data validation, monitoring, and quality controls to ensure reliable product data.
• Partner with engineering teams to define and enforce product telemetry and instrumentation best practices.
• Establish governance processes that ensure consistent metric definitions and high-quality data across domains.
• Partner with analysts, data scientists and product managers to ensure the data foundation supports experimentation, dashboards, analytical studies, and AI workflows.
• Serve as the technical authority on product data architecture, reliability and governance.
• Mentor team members to help elevate the organization’s ability to leverage product data effectively.

What you'll need to thrive (Requirements)

• Bachelor's degree in Computer Science, Information Systems, or a related field with a minimum of 12 years of experience in Data Engineering, Product Analytics, Data Analysis, Data Science or related field; or a Master’s degree with 8 years of related experience; or a PhD with 5 years of experience; or equivalent experience.
• Experience working with large scaled product data from source to warehouse, specifically with web & mobile apps, Android OS software and devices.
• Deep experience designing product analytics data infrastructure including schema design, ETL/pipelines, warehouses, and designing datasets for AI-driven analytics.
• Extensive hands-on experience with Amazon S3 Data Lake, Airflow, dbt, Snowflake, Hex, Sigma, Amplitude, Python or similar tools. Expert level SQL and modeling skills, and experience with AI tools like Claude, Cursor, Chatgpt, MCP.
• Proven ability to translate stakeholder needs and requirements into deployed scalable data architecture.
• Experience supporting data foundations for experimentation and A/B testing measurement frameworks.
• Strong cross-functional leadership with experience driving alignment across Product, Engineering, and Data teams.
• Excellent communication skills, demonstrated through documentation and presentation to stakeholders and senior leadership.
• A self-starter mindset, excited to build something from scratch and evolve it over time.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range
$195,000-$312,000 USD
How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $ billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $ billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary We are looking for a Payroll Implementation Consultant to lead the successful implementation of clients on our Deel Local Payroll system. The ideal candidate will have a deep understanding of payroll processes, compliance, and be able to guide Deel Local Payroll’s most important clients through the critical payroll onboarding process. You will collaborate with cross-functional teams to ensure that our payroll processes are efficient, compliant, and aligned with our business objectives. Responsibilities - Regional Discovery & Needs Analysis: Engage clients to understand their current payroll systems, business structures, and compliance requirements in the United Kingdom and Ireland. Identify gaps and opportunities to optimize payroll delivery using Deel Local Payroll. - Thorough Documentation: Create comprehensive documentation for requirements, configurations, and project changes. Maintain an up-to-date repository to support knowledge transfer. - Configure Deel Local Payroll: Translate client requirements into software configurations, customizing settings for country-specific regulations, tax laws, and benefits. Configure pay rules, earning/deduction codes, employee groups, and security roles. - Seamless Data Migration: Design and execute data migration strategies, cleansing and validating data for compatibility. Collaborate with client IT teams for extraction, mapping, and test migrations, overseeing the entire process. - Parallel Runs: Lead side-by-side payroll comparisons between the client’s legacy system and Deel Local Payroll to validate accuracy. Investigate discrepancies, align input data, and ensure outputs match expected results. - First Live Run Support: Guide the client through their first payroll run, resolving issues in real time and ensuring compliance. - Manage your client portfolio to ensure timely, high-quality payroll implementations, while consistently meeting your monthly billable hours goal. This role ensures clients leverage Deel Local Payroll for optimized payroll operations, enhanced compliance, and a superior employee experience. Qualifications - Bachelor’s degree in Commerce (BCom), Human Resources, Business Administration, or a related field (Postgraduate qualification or certification like PMP is a plus). - 3+ years of proven experience in payroll system implementation - Strong understanding of the United Kingdom and Ireland payroll laws and compliance standards. - Experience with various payroll systems and software. - Ability and interest in client-facing project management - Excellent communication and collaboration skills. - Strong analytical and problem-solving abilities. - Ability to work well under pressure and meet tight deadlines. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location - Additional perks and benefits based on your employment status and country - The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ and other acquired company emails like @ and @ . You can view the most up-to-date job listings at Deel by visiting our careers page Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy - For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby Covey

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE Outbound Engagement solutions are used by some of the largest organizations in world. The NiCE Outbound Engagement Suite helps organizations turn every interaction into a source of insight, helping teams act faster, coach smarter, and deliver better CX. The cloud-based suite can transform operations with domain-specific AI for organizations ranging in size from 1000 employees to more than 100,000 employees.

The Outbound Engagement Solution Sales Executive (SSE) is the primary driver for sales and expertise in Analytics and AI capabilities. The individual will be highly motivated, entrepreneurial, and able to own the sales process from initial contact through closing the sale. This individual will be able to assess and understand the business environment of a customer and what they are trying to achieve, position the Outbound Engagement solution in a way that shows we can exceed customer’s needs and differentiates the NiCE Outbound Engagement solutions from the competition, assist in building a business case, and messaging to help push the deal to closure.

How will you make an impact?

• Collaborating with Account Executives and Pre-Sales Consultants to strategize and execute team sales.
• Independently engaging in prospecting and relationship-building activities to build pipeline and drive business with both new and existing clients.
• Delivering compelling demonstrations and use cases to influence executive-level decision-makers, addressing objections and aligning value proposition with their business strategy.
• Partnering with the Analytics and AI LOBs in shaping the GTM approach, marketing materials, product roadmaps and industry artifacts.
• Domain expertise in Analytics and AI functions either as an experienced Salesperson or as a senior leader in these organizations.

Have you got what it takes?

• BA or BS from an accredited university in a Business, Sales or Marketing field.
• At least minimum 5 years of experience selling multiple software products and services into sophisticated accounts.
• 10 years of operational and/or technical experience with outbound contact centers
• Substantive exposure and engagement with the planning, execution and management of complex software sales and marketing projects.
• Collaborative approach to sales that includes working with multiple groups both internally and externally.
• Exceptional communication and presentations skills that build confidence and credibility. Highly articulate and able to confidently explain complex models in a clear simplified manner
• Demonstrated ability to develop relationships with the ‘C’ or VP level business users to articulate business value and influence strategic application of Nexidia solutions
• Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.
• Strong domain expertise preferred, combined with advanced strategic and project management skills. Able to manage multiple, complex sales opportunities simultaneously.
• Innate passion for seeking depth and complete understanding in an account and market.

What’s in it for you?

• Competitive base salary, uncapped commissions, and a high "pay for performance" culture.
• Ongoing training and development, and company paid education assistance.
• Individual & family health, dental, vision, life and AD&D, STD, LTD, HSA, flex spending account, Employee Assistance Program, generous Paid Time Off, etc.
• Company-funded 401k contribution.
• Direct, candid culture with 1:1 coaching and 360 degree feedback.
• A deep commitment to corporate social responsibility and giving back to the community.
• Fun events and celebrations such as end-of-quarter parties, retreats, game-filled events, and more!

**Requisition ID: 10444
Reporting into: Senior Director, Solution Sales, CX Americas
Role Type: Individual Contributor**



About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

We are looking for someone to help out handling level 1 tech tickets. Mostly end user support. Outlook problems, web site issues, malware cleanup, printer problems, etc. You will handle calls and tickets and remote into systems for our clients. There will of course be training and you will be working as part of a larger team. Location is open but will operate on a mostly US Eastern time zone. Scheduling is flexible, but once established it will be your schedule. Position will start part time, 15-20 hours a week again you will have input on the hours. Excellent spoken English and good overall communication skills are a must. Stable internet of at least 25mbps up/down required. Windows machine required and a headset for calls. Please send resumes to jobs@stirrdata.com in PDF or Word Format (No links), also include desired hourly rate in the body of the email.

[HIRING][Woburn, Massachusetts, DevOps, Onsite] 🏢 Knox Systems, based in Woburn, Massachusetts is looking for a Cloud Services Engineer ⚙️ Tech used: DevOps, AWS, Ansible, Azure, Bash, CI/CD, CloudWatch, Datadog, Grafana 💰 $105,000 - 135,000 / year 📝 More details and option to apply: https://devitjobs.com/jobs/Knox-Systems-Cloud-Services-Engineer/rdg

About Toast Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

*About this Roll **(Responsibilities)

The Director of Onboarding Quality & Readiness owns measurable early-life customer outcomes. This role is accountable for improving First Time Right (FTR) and other defined early-life quality KPIs by driving an already first class early life customer experience to new heights. This leader will carry the pen for defining the holistic, cross-functional OB strategy.

This leader partners across Onboarding, Product, Care, and Sales to define readiness standards, build validation into workflows, and eliminate systemic drivers of customer friction.

In this role, you will:

Own Early-Life Quality Outcomes

• Accountable for improving First Time Right (FTR) and defined early-life KPIs
• Drive measurable reduction in preventable F7 and F30 ticket volume per live location
• Quantify onboarding’s contribution to company support volume and customer experience

Define and Enforce Go-Live Readiness

• Establish clear readiness standards across hardware, menu, payments, and integrations
• Implement validation gates to prevent false-positive install completion
• Partner with Product to embed system-based readiness checks into onboarding workflows

Root Cause & Driver Elimination

• Identify top drivers of early-life failure and support contacts
• Lead cross-functional initiatives to eliminate systemic defects
• Distinguish expected early learning from preventable onboarding gaps

Cross-Functional Strategy & Influence

• Partner with Product to connect onboarding inputs to measurable quality outcomes

Translate early-life failure drivers into roadmap prioritization

• Align with Care and Operations to ensure closed-loop defect correction

Governance & Reporting

• Own onboarding quality reporting and executive updates
• Establish causal measurement linking onboarding improvements to FTR, early ticket reduction, and customer experience outcomes

Continuous Improvement

• Shift focus from reactive issue management to prevention at scale

Improve performance across attach types (onsite, remote, self-install) through measurable readiness improvements

• Standardize feedback loops from early-life contacts into onboarding design

*Do you have the right ingredients? **(Requirements)

• 8+ years leading quality, operations, or product-readiness functions in SaaS or technology environments
• Familiarity with stacking mechanisms (WBR, QBRs, etc) that define operational rhythms
• Proven experience improving measurable customer outcome metrics (e.g., defect reduction, early ticket reduction, customer success KPIs)
• Strong analytical capability; ability to link operational inputs to customer outcomes
• Experience influencing product roadmap through quantified business impact
• Demonstrated success leading cross-functional performance improvement initiatives

#LI-Remote

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range
$162,000-$259,000 USD
How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

ABOUT H: H exists to push the boundaries of superintelligence with agentic AI. By automating complex, multi-step tasks typically performed by humans, AI agents will help unlock full human potential. H is hiring the world’s best AI talent, seeking those who are dedicated as much to building safely and responsibly as to advancing disruptive agentic capabilities. We promote a mindset of openness, learning, and collaboration, where everyone has something to contribute. ABOUT THE TEAM: We are looking for a Account Executive to contribute to our commercial expansion in Europe. If you're a strategic thinker with a strong B2B sales background and a passion for AI, this is your chance to shape the future of an ambitious French tech company. KEY RESPONSIBILITIES: - Business Development: Identify and pursue new B2B opportunities, from enterprise to mid-market clients across multiple industries. - Sales Execution: Own the entire sales cycle from prospecting to closing, leveraging consultative and value-based selling approaches. - Market Intelligence: Provide continuous feedback to product and marketing teams about client needs, trends, and market dynamics. KEY REQUIREMENTS: - Experience: 10+ years of B2B GTM experience within a fast-paced tech or SaaS environment and or consulting - Mindset: Entrepreneurial, autonomous hands-on, data-driven, and resilient. Some experience as a startup entrepreneur would be a plus - Market Knowledge: Deep understanding of the B2B market, ideally with experience selling AI, SaaS, or enterprise technology solutions. - Track Record: Proven success in building a client base from scratch, and consistently exceeding sales targets. - Communication: Excellent communication and negotiation skills; comfortable presenting to C-level executives. - Education: Master's degree required; MBA or relevant post-grad education is a plus. LOCATION: - Paris or London. - This role is hybrid, and you are expected to be in the office or with customers 3 days a week on average. WHAT WE OFFER: - Join the exciting journey of shaping the future of AI, and be part of the early days of one of the hottest AI startups. - Collaborate with a fun, dynamic, and multicultural team, working alongside world-class AI talent in a highly collaborative environment. - Enjoy a competitive salary and benefits. - Unlock opportunities for professional growth, continuous learning, and career development. If you want to change the status quo in AI, join us.

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $ billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $ billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. About the Role We're looking for a Solutions Engineer (Consultant) to join our Field Services team across APAC. This role partners directly with our Account Executives to support enterprise clients evaluating Deel's platform for field services and onsite workforce management. Here's what makes this different: we're prioritising deep field services industry experience over traditional SE backgrounds. If you've spent your career in oil & gas, mining, EPC, shipbuilding, construction, offshore, or renewables and you understand how these workforces actually get structured, deployed, and managed across borders - this role was built for you. You'll be instrumental in translating complex client needs into actionable, scalable, and compliant solutions, supporting every stage of the sales process from discovery through to implementation hand-off. What You'll Do - Lead as the technical authority for Deel's Field Services segment, driving enterprise pre-sales across staffing, RPO, and project-based organisations with credibility and industry expertise - Own the end-to-end technical sales cycle: leading discovery, shaping solutions, responding to RFPs, delivering tailored demos, and running architecture workshops - Translate complex, multi-jurisdictional requirements into clear, scalable, and compliant solution designs with defined implementation roadmaps and success metrics - Advise customers on structuring compliant workforce models, including secondments, shadow payroll, and offshore/rotational employment frameworks - Partner with Product, Engineering, and Operations to resolve technical challenges, advocate for customer needs, and accelerate deal progression - Build, refine, and scale a field service-specific pre-sales asset library, including demo narratives, compliance frameworks, workforce models, and objection-handling playbooks - Maintain deep expertise in global employment regulations, immigration shifts, and offshore workforce trends to ensure real-world relevance in every customer conversation What You'll Bring - 7+ years of deep, practical knowledge of the field services industry, gained through direct experience working within or alongside offshore, onshore, or project-based workforce environments (EPC, oil & gas, mining, shipyard, construction, renewables, defence contracting) - Firsthand understanding of how these workforces are structured, deployed, and managed across multiple jurisdictions - Demonstrated ability to advise on designing compliant, commercially sound workforce arrangements across borders - Solid awareness of compliance frameworks, with tax and shadow payroll experience especially valued. Mobility or commercial exposure is a bonus. - Outstanding presentation and storytelling skills, always focused on customer value. Multilingual capability is a bonus. - Entrepreneurial DNA with a positive, can-do attitude - Collaborative team player comfortable working across sales, product, engineering, and operations - Comfortable in a fast-moving, startup environment - Based anywhere in APAC with willingness to travel (~10%) Previous Solutions Engineer experience is not required. Industry knowledge is what we value most - we'll teach you the rest. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location - Additional perks and benefits based on your employment status and country - The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ and other acquired company emails like @ and @ . You can view the most up-to-date job listings at Deel by visiting our careers page Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy - For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby Covey

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

At Toast, we are committed to empowering our customers by providing the technology, resources, and community they need to thrive. While our roots are in food service, we are rapidly expanding into adjacent markets and international territories. Our mission is to build a world-class publishing and configuration platform that supports the diverse needs of all Toast customers, regardless of their industry, location, or the size of their business.

As a member of the Configuration Platform team, you will be at the heart of Toast’s most critical infrastructure. We are the high-concurrency engine powering live system updates across the entire Toast ecosystem. This platform powers how business-critical data is created, versioned, and deployed across Toast—from menus and pricing to taxes and operational rules. Whether it’s a menu change in Ireland or a pricing update for a 100 location enterprise, it all flows through our systems. We give customers the confidence and precision tools they need to manage complex configurations and run their global businesses with ease.

Beyond serving end-users, we are an ever-evolving internal platform. We aim to empower other Toast engineering teams to build, deploy, and scale their own features quickly on top of our robust architecture.

We’re looking for a Senior Product Manager to drive the vision, strategy, and execution of our configuration and change management experience across the Toast platform. You’ll work closely with engineering, design, and go-to-market teams to craft an experience that supports our customers and the needs of their business.

A day in the life (Responsibilities)

• Own and evolve the product strategy for Toast’s configuration platform, with a focus on:
• Designing systems that safely manage changes to critical business data, including validation, versioning, auditability, and rollback at scale
• Building and evolving a configuration platform that works for SMB, multi-unit operator, and Enterprise use cases across the Toast experience
• Exploring and integrating automation and AI-assisted (‘agentic’) workflows into configuration and publishing experiences
• Build platform capabilities that enable other Toast teams to develop, test, and deploy configuration-driven features independently
• Build and maintain a roadmap in alignment with business OKRs, customer needs, and technical feasibility
• Drive feature development from ideation through launch—writing clear specs, collaborating with engineering and design, and measuring success
• Partner with customer-facing teams and other development teams to gather insights and evangelize product value
• In partnership with engineering and design counterparts, lead a development team by providing clear direction, setting priorities, and fostering a culture of customer-centricity, innovation, and accountability
• Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.

What you'll need to thrive (Requirements)

• 5+ years of product management experience, preferably with platform or POS products
• Strong track record of delivering user-facing features in fast-paced environments
• Experience working on systems involving APIs, data models, or distributed architecture
• Analytical rigor—you use data to make decisions and validate assumptions
• Empathy for restaurants and a passion for improving their day-to-day
• Excellent communication skills and ability to influence without authority

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.



#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range
$138,000-$221,000 USD
How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.