The HR Technology organization is looking for a seasoned Senior Technical Program Manager to help enable the efficient delivery of technology solutions to meet stakeholder needs. TPMs in the organization enable IT to accelerate business impact and strategically transform how we work with technology and AI.

As a Senior Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Human Resources, Legal, Finance and other teams across the business as needed to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making for our organization.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Position Expectations:

• Execute and improve the processes and tools that inform the daily life of the HR Technology delivery teams
• Drive coordination between product development teams and internal stakeholders to prioritize the team's backlog and plan its release roadmap
• Identify risks to the team's delivery, mitigating them where possible
• Own the data around the health of each team's project and ticket backlog
• Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s)
• Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learnings within and across teams
• Recognize patterns in a sea of information and take action accordingly
• Expand knowledge into new domains by consistently working to gain the requisite technical knowledge required to skillfully manage the complexities, dependencies, and risks associated with HR technology enabled projects

The right candidate for this role will be

• Experienced with 7+ years working in an PMO and/or engineering organization, whether in technical program management delivery, support, or an analytics role.
• Skilled at managing HR related technical programs end-to-end and working with engineering teams using a variety of program management and agile delivery techniques
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Proficient in grasping the technologies of the HR Technology portfolio, and skilled at identifying the technical interfaces between teams
• Proficient in HR related processes and capabilities, including but not limited to: Talent Management, Learning and Development, Core HCM, Benefits/Compensation and more.
• Able to maintain a strategic view of our engineering processes while also supporting and optimizing the operations of the team
• Inspired to innovate in areas where automation can replace manual work. The team works primarily with JIRA, Smartsheet, and GSuite so programming proficiency with all tools is a plus
• Skilled at communicating across a diverse set of engineers and stakeholders
• Hyper-organized and capable of juggling all of the data associated with technical programs and task-tracking
• Knowledgeable of agile methodologies and experienced with implementing program management best practices
• Driven by an attuned sense of priority and urgency to ship features and achieve the right business outcomes
• Trained in working with project tracking software (e.g. JIRA, Smartsheet, GSuite etc)
• Interested in learning everything about MongoDB

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Requisition ID : 3273549448

BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. THE TEAM Derivatives and Trading products sit in one of the most heavily regulated and fastest-moving parts of Payward's regulatory perimeter, and the estate is still expanding across a US venue and clearing stack, a UK venue, EEA distribution and a Bermuda entity. Today that work is owned in fragments. This is a net-new, function-owning role created to put global derivatives structuring strategy to a single senior owner. This DGC will be responsible for the global suite of derivatives products as well as Payward’s trading products. Products. Futures and options across the group, and margin in the US, and a set of trading products, including but not limited to leveraged and liquidity products, prediction markets, indices and market data, evaluation-based trading services and structured yield. The DGC will help define the delineation of these products between the new function and the existing Product Legal team. Entities and regulators. A US venue and clearing stack (FCM/NFA, DCM, DCO), a UK FCA-authorised derivatives venue, EEA derivatives distribution under CySEC permissions, and a Bermuda DABA entity serving the rest of world and others. The general counsel of our acquired US futures brokerage (NinjaTrader) reports into this function. Team. Senior derivatives and trading counsel across the US, UK and EEA, with the function set to grow, and the general counsel of the acquired US futures brokerage. THE OPPORTUNITY - Own global derivatives structuring strategy — product structure, venue and entity architecture, clearing models, and how a single coherent derivatives offering is delivered to clients across several separately licensed entities. - Together with Payward’s Regulatory Legal team, solve the cross-entity problems that sit in no single product — hub-and-spoke architecture, unified balances, cross-margining, and where risk and client relationships actually sit across the group. These are the hardest questions we answer. - Be the named senior legal owner for the derivatives and trading product lines, wired into the product launch process from the start rather than consulted at the end, and the single senior route into Legal for derivatives and trading. - Lead and build the team — hire, level and develop senior derivatives counsel across jurisdictions, and build depth and succession into a function that is currently thin at the top. - Partner with Global Policy and Government Relations as the senior legal counterpart for derivatives regulatory engagement with the CFTC, NFA, FCA, BMA, CySEC and others, pre-socialising positions with regulators and internal leadership before they land, not after. - Support the supervised estates that carry derivatives permissions, working with Regulatory Legal on continuous supervisory relationships and on new permissions and variations tied to product launches. - Bring structuring judgement in-house, and direct external counsel where genuinely specialist input is required. - Additional duties and responsibilities as assigned WHAT YOU BRING - Attorney admitted to practice in the US, or qualified lawyer (Solicitor/Barrister of England & Wales, Irish Solicitor/Barrister, or equivalent admitted in an EU Member State). - 18+ years’ post-qualification experience (PQE) in financial services regulatory law gained at a regulated financial services institution, major liquidity provider or in a law firm/private practice supporting such clients, with demonstrated ability to independently own BAU regulatory workstreams. - Experience supporting regulator engagement ., with the CFTC, NFA, FCA, Cysec, or an equivalent EU competent authority), including notifications, information requests, and supervisory correspondence. - Substantial senior in-house or equivalent experience in derivatives legal, with demonstrated ownership of structuring strategy rather than transactional execution alone. - Deep, expert-level command of at least one of the following derivatives regulatory regimes — US (CFTC, NFA; FCM, DCM and DCO structures), UK (FCA), EEA, or an offshore regime ., Bermuda) — together with a high degree of fluency in at least one other. No single regime is treated as the required one; what matters is genuine mastery of one and strong working command of a second. - Direct experience with virtual asset markets. This combination is scarce and it is the core of the role. - Experience structuring a product offering across multiple licensed entities in different jurisdictions, and holding a view on where activity, risk and the client relationship should sit. - A track record of building or materially scaling a legal function or team, including hiring, levelling and succession. - The range to operate at function level, setting strategy for the function as a whole, organising it to stay ahead of the regulatory perimeter, and holding senior lawyers to account for results and behaviour, not only for output. - Credibility with regulators and the judgement to take positions in front of them. - Comfort operating as the senior legal voice in a fast-moving, product-led business where the regulatory perimeter changes underneath you, and comfort staying close to the work rather than managing at a distance. NICE TO HAVES - Exposure to prediction markets, margin lending, or tokenized and structured products. - Experience integrating acquired regulated entities, and their legal teams, into a group legal function. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. 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ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. 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WHAT YOU'LL DO CASE COORDINATION AND EMPLOYEE SERVICE (~50%) - Coordinate active immigration, work-authorization, relocation, and business-travel cases with employees, external counsel, vendors, and internal partners. - Maintain accurate case trackers, deadlines, required documents, status updates, and handoffs from intake through completion. - Give employees timely, compassionate, plain-language process updates; route legal questions, pathway decisions, and exceptions to counsel or the Lead. - Surface cases at risk early and ensure the right owner has a clear next action. - Support our external counsel’s embedded services by providing dependable operational support, case updates, and guidance within approved policies. WORKFLOW, AI, AND OPERATIONS (~50%) - Build and maintain centralized workflows, intake forms, templates, knowledge resources, and AI-enabled tools that streamline routine work. - Own the immigration and mobility case tracker and dashboard: data quality, reporting, aging cases, key dates, operational metrics, and risk visibility. - Turn recurring employee and stakeholder questions into approved self-service content and consistent communication templates. - Test and document tools and automations with appropriate privacy, data-quality, and human-escalation controls. - Identify recurring friction in cases, handoffs, and vendor interactions; bring specific improvement recommendations to the Lead. PROGRAM AND VENDOR SUPPORT - Prepare case trends, SLA performance, employee feedback, and unresolved risks for vendor/counsel meetings and QBRs. - Follow through on vendor commitments and escalate missed deadlines, unclear ownership, and repeat quality issues. - Keep playbooks, templates, and operational documentation current; help build team coverage and continuity. WHAT YOU NEED - 3+ years in People Operations, immigration operations, global mobility, employee lifecycle operations, or another high-detail service environment. - Strong process-management skills, attention to detail, and proven ability to manage many deadlines without dropping follow-through. - Hands-on experience improving a workflow with AI, automation, spreadsheets, dashboards, ticketing, or related tools. - Clear, empathetic written communication and sound discretion with sensitive employee information. - Comfort working within defined policies, recognizing risk, and escalating promptly. NICE TO HAVE - Experience coordinating immigration, work authorization, relocation, or external counsel/vendor workflows. - Experience building employee-facing guides, operational dashboards, or self-service tools. - Familiarity with UK, Canada, or broader international employment processes. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice