ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves % and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Advisory & Services channel is one of the most strategically important growth levers in the business. As an Advisory& Services Partner Development Representative (PDR), you'll be the engine behind acquiring, reactivating, and qualifying the consulting firms, System Integrators (SIs), and advisory practices that refer, implement, or integrate Ramp for their clients. You'll be holding conversations with partnership heads, business development leads,Managing Directors, and practice leads at consulting firms, ERP implementation shops, and strategic advisory practices - building relationships that turn into signed referral agreements and a pipeline of activated partners that are Ramp champions. This role is perfect for someone who: - Is gritty and relentless - comfortable reaching out to firm leaders who are slow to respond and keeps going anyway - Carries real executive presence and can credibly hold a conversation with a Partner or MD at a top-tier firm - Has a strong client hand - naturally curious about how consulting and advisory firms serve their clients, and speaks their language - Thrives when the playbook is still being written and takes ownership of building it - Embraces AI to augment and automate processes to drive greater efficiencies for workflows What You'll Do - Source and qualify net new consulting, advisory, and technology partners that can drive referral pipeline and commercial value to Ramp, focused on firms with active CFO-level client relationships - Build top-of-funnel pipeline for Channel Partner Managers by qualifying partner candidates against Ramp's tiering criteria and handing off warm, ready-to-activate relationships - Reactivate dormant services partners across Ramp's existing book of ~400 consulting, technology, and advisory firms - identifying which relationships have gone cold and reigniting them through strategic, senior-level outreach - Identify and engage system integrators (SIs) and ERP implementation specialists - specifically firms in the NetSuite, Sage Intacct, Dynamics, and Odoo ecosystems - to build Ramp's productized SI implementation program - Craft outbound messaging and campaigns tailored to services partner archetypes - boutique firms, PE-focused advisory practices, tech consulting firms, and ERP implementation shops - Maintain accurate partner and opportunity data in Salesforce; track pipeline health across both dormant reactivation and net new acquisition motions - Leverage AI tools and lightweight automations to scale partner outreach, surface reactivation opportunities, and build repeatable workflows across a high-volume partner book What You Need - Grit and drive to run a high-volume, high-quality outbound motion against senior contacts who are hard to reach - and the persistence to keep going - Executive presence: you can hold a credible conversation with a Partner or Managing Director at a consulting or advisory firm, and they take you seriously - Deep understanding of how consulting firms go to market, how they serve CXO-level clients, and drive influence - A client-oriented mindset - you lead with what's in it for the partner's business, not just Ramp's - Strong written communication skills - outreach that is pithy, credible, and gets responses from senior people at busy firms - Comfort managing a large, segmented partner book and staying disciplined across long reactivation and qualification cycles - 1-3 years of experience in partnerships, channel sales, business development, or sales development or as a business analyst in a strategy consulting firm ., McKinsey, Bain, BCG) - Bachelor's degree from a four-year university Nice to Haves - Background at - or selling to - consulting firms, strategy practices, Systems Integrators (SIs) or advisory businesses - Exposure to ERP ecosystems: NetSuite, Sage Intacct, Microsoft Dynamics, Odoo, or similar implementation partner communities - Familiarity with how system integrators operate: how they price services, staff implementations, and build revenue relationships with technology vendors - Experience working in a partner channel that was still being built - first rep in a motion or early team member in a new GTM track - Background in B2B fintech, SaaS, or financial services - Familiarity with Salesforce or similar CRM tools - Hands-on experience using AI tools (specifically Claude Code), building basic automations (bots, workflows, etc.) to drive efficiency in a sales, partnerships, or business development context BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via email (Freshdesk) for a Spanish tire retail company;
• Handle requests such as order cancellations, address or quantity changes, proof of payment, delayed deliveries, invoice and reimbursement requests, and order tracking;
• Process around 80 tickets per day while maintaining high quality standards;
• Follow internal procedures and SOPs;
• Collaborate with internal teams and Team Leads to ensure efficient issue resolution;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI.

What you need to succeed in this role:

• Excellent Spanish and English (C1 or higher), both written and spoken;
• At least 12 months of experience in customer support;
• Hands-on experience with Freshdesk;
• Strong attention to detail and research skills;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Benefits:

• Schedule: Mon–Fri, 11:00–19:00 (Kyiv time, UTC+2);
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Assist clients with setting up and troubleshooting secure private access solutions, ensuring proper access to internal resources;
• Help clients configure and troubleshoot multifactor authentication (MFA) for VPN and private access solutions;
• Analyze network traffic to identify potential bottlenecks and recommend performance improvements without compromising security;
• Advise on bandwidth allocation and prioritization for VPN users to ensure reliable and secure connections;
• Analyze log files to investigate technical issues and identify their root causes;
• Provide technical guidance and troubleshooting support across different operating systems;
• Collaborate with clients and technical teams to resolve issues and ensure a smooth user experience.

What you need to succeed in this role:

• Solid knowledge of networking concepts, including IPsec tunnels, DNS, packet tracing, network ports, and firewall functionality;
• Understanding of network infrastructure, including VPNs, routing, split tunneling, and connector-based WireGuard tunnels;
• Basic understanding of network protocols such as OpenVPN, IKEv2, and WireGuard;
• Ability to read and analyze log files to troubleshoot technical issues;
• Confidence in working with Windows, Linux, macOS, Android, and iOS;
• Strong analytical thinking and research skills;
• Positive, proactive, and responsible attitude;
• Personal computer with at least 8 GB of RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).

Will be a great plus:

• Experience with cloud platforms such as AWS or Microsoft Azure;
• Understanding of Identity Providers (IdPs) and Single Sign-On (SSO) solutions, such as Google Workspace and Microsoft Entra ID (formerly Azure AD);
• Customer-facing experience.

Benefits:

• Flexible schedule;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Assist clients with setting up and troubleshooting secure private access solutions, ensuring proper access to internal resources;
• Help clients configure and troubleshoot multifactor authentication (MFA) for VPN and private access solutions;
• Analyze network traffic to identify potential bottlenecks and recommend performance improvements without compromising security;
• Advise on bandwidth allocation and prioritization for VPN users to ensure reliable and secure connections;
• Analyze log files to investigate technical issues and identify their root causes;
• Provide technical guidance and troubleshooting support across different operating systems;
• Collaborate with clients and technical teams to resolve issues and ensure a smooth user experience.

What you need to succeed in this role:

• Solid knowledge of networking concepts, including IPsec tunnels, DNS, packet tracing, network ports, and firewall functionality;
• Understanding of network infrastructure, including VPNs, routing, split tunneling, and connector-based WireGuard tunnels;
• Basic understanding of network protocols such as OpenVPN, IKEv2, and WireGuard;
• Ability to read and analyze log files to troubleshoot technical issues;
• Confidence in working with Windows, Linux, macOS, Android, and iOS;
• Strong analytical thinking and research skills;
• Positive, proactive, and responsible attitude;
• Personal computer with at least 8 GB of RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).

Will be a great plus:

• Experience with cloud platforms such as AWS or Microsoft Azure;
• Understanding of Identity Providers (IdPs) and Single Sign-On (SSO) solutions, such as Google Workspace and Microsoft Entra ID (formerly Azure AD);
• Customer-facing experience.

Benefits:

• Flexible schedule;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Assist clients with setting up and troubleshooting secure private access solutions, ensuring proper access to internal resources;
• Help clients configure and troubleshoot multifactor authentication (MFA) for VPN and private access solutions;
• Analyze network traffic to identify potential bottlenecks and recommend performance improvements without compromising security;
• Advise on bandwidth allocation and prioritization for VPN users to ensure reliable and secure connections;
• Analyze log files to investigate technical issues and identify their root causes;
• Provide technical guidance and troubleshooting support across different operating systems;
• Collaborate with clients and technical teams to resolve issues and ensure a smooth user experience.

What you need to succeed in this role:

• Solid knowledge of networking concepts, including IPsec tunnels, DNS, packet tracing, network ports, and firewall functionality;
• Understanding of network infrastructure, including VPNs, routing, split tunneling, and connector-based WireGuard tunnels;
• Basic understanding of network protocols such as OpenVPN, IKEv2, and WireGuard;
• Ability to read and analyze log files to troubleshoot technical issues;
• Confidence in working with Windows, Linux, macOS, Android, and iOS;
• Strong analytical thinking and research skills;
• Positive, proactive, and responsible attitude;
• Personal computer with at least 8 GB of RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).

Will be a great plus:

• Experience with cloud platforms such as AWS or Microsoft Azure;
• Understanding of Identity Providers (IdPs) and Single Sign-On (SSO) solutions, such as Google Workspace and Microsoft Entra ID (formerly Azure AD);
• Customer-facing experience.

Benefits:

• Flexible schedule;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

What You’ll Do

• Build and enhance real-time anti-fraud systems processing large-scale data.
• Develop and optimize backend services, internal tools, and validation frameworks.
• Contribute to distributed system components across multi-region cloud environments.
• Use big-data technologies (Spark, Hadoop, ClickHouse, Yugabyte) to build scalable pipelines.
• Build real-time data workflows using Kafka, Flink, and related technologies.
• Maintain development, testing, and delivery frameworks with a focus on quality and scalability.

Requirements

• Strong CS fundamentals (data structures, algorithms, OS, networking).
• Proficiency in Java/Spring for backend development.
• Experience with MySQL and SQL optimization.
• Basic system design skills (scalability, reliability, performance).
• Familiarity with testing, automation, and CI/CD.
• Strong communication skills and a collaborative mindset.

Preferred Qualifications

• Experience with messaging systems (Kafka or similar).
• Familiarity with analytical/distributed databases (ClickHouse, YugabyteDB).
• Exposure to big-data frameworks (Spark, Flink).
• Basic understanding of ML concepts and modern AI/LLM tools.
• Experience with Kubernetes and cloud platforms (preferably AWS).
• Ability to write automation scripts (Bash, Python).

Benefits

• Hands-on experience in a dynamic and collaborative work environment.
• Opportunity to work closely with experienced professionals in the field.
• Exposure to real-world software testing scenarios.
• Competitive hourly rate, range 20-25 CAD per hour.

Location: Remote (Within +/- 2 hours of CET)

Contract type: Full-time

Salary: Starting from �70,000 per annum gross, subject to location, skills and experience

Not Your Typical Workplace.&

Tired of the 9-to-5 grind? Imagine a World without borders, where opportunities are endless. That's the future of work, and what we are building at WorkMotion.Our remote-first team spans across the world, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions. Fast-paced, people-driven, and globally connected — we empower businesses to build teams without borders.

More Than a Role&

We don’t just need a (Senior) FP&A Manager — we need a strategic finance business partner and performance architect.. We’re looking for someone who gets their energy from turning complex financial data into clear insights, challenging assumptions, improving planning discipline, and helping the business make better decisions , while keeping a sharp, analytical focus on how their work delivers real business impact.

This isn’t a role for someone who wants to stay in their lane. You’ll be at the center of it all —shaping financial planning, driving forecasting and performance management, influencing strategic decisions, and connecting local business performance with group-level expectations — ensuring everything you touch is accurate, insight-driven, commercially relevant, scalable and aligned with our wider goals.

You won’t be a solo operator. You’ll collaborate with local and group finance teams, senior leadership, commercial, operational, and functional stakeholders and external auditors, system implementation partners, and corporate reporting teams , bringing everything together to ensure consistency, impact, and momentum across the board.

Where Responsibility Meets Real Opportunity&

• Lead annual budgeting, monthly and quarterly forecasting, and long-range planning processes across the business.
• Translate financial and operational performance into clear insights, variance analysis, risks, opportunities, and recommendations for senior leadership.
• Partner with commercial, operational, functional, local finance, and group finance teams to support strategic initiatives and improve business performance.
• Build and maintain robust financial models, dashboards, KPIs, and reporting packages to support decision-making and investment cases.
• Ensure alignment between local German reporting requirements and group-level expectations within a U.S. publicly listed company environment.
• Drive continuous improvement across FP&A processes, planning tools, data quality, reporting automation, and performance management routines.

What It Takes to Make an Impact Here&

• Approximately 7 years of progressive experience in FP&A, controlling, corporate finance, or a related finance function, ideally in an international or matrixed organization.
• Strong expertise in budgeting, forecasting, financial modeling, management reporting, variance analysis, and business performance management.
• Good understanding of relationship between balance sheet, profit and loss account and the cash flow statement.
• Advanced Excel skills and hands-on experience with ERP, planning, and reporting tools such as Oracle NetSuite, Oracle Fusion, Power BI, Tableau, Anaplan, Hyperion, OneStream, or similar.
• Strong commercial mindset, analytical thinking, stakeholder management, and the confidence to challenge assumptions and influence decision-making.
• Fluent English is required.

Bonus Points If You Bring&

• Experience preparing board materials, earnings support schedules, management review packs, or group reporting deliverables.
• Exposure to finance transformation, planning system implementation, BI dashboards, or reporting automation projects.
• Professional qualification such as MBA, CFA, ACCA, CIMA, or equivalent is a strong asset.
• Experience in a high-growth, complex, multinational, or publicly listed company environment.

Not Your Typical Team&

We are a team of highly talented Finance and Accountingminds, working across the whole globe. We’re a team of motivated, and fully distributed crew that proves "remote" doesn't mean "disconnected."

We don’t just “work” together — we create, challenge, and grow together. If you’re looking for an environment where your ideas are welcomed, your voice is heard, cross-collaboration on bold strategies thrive on collective brainpower and high-energy teamwork you’ll feel right at home.

The Perks of Being Here&

• Global, remote, and thriving: We're a global team of talented individuals spread across 26 countries. Our WorkFlex program lets you work from anywhere, anytime. Whether it's a beachside office or a cosy home office, the choice is yours.
• Your well-being is our priority: We know mental health matters, which is why we offer a dedicated Well-Being Day—a full day off just to recharge and relax.
• Get fit and stay active: Whether it’s yoga, weightlifting, or a quick jog—work out on your terms, at a discount with our subsidised gym memberships.
• Learn, grow, and develop: We believe in constant growth. With our Training & Development Allowance, you’ll have all the opportunities you need to keep expanding your skills and knowledge.
• Stay connected: Take part in exciting annual team meetups!
• Diversity is our superpower: We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.

*Benefits vary depending on location due to local laws and regulations.

At WorkMotion, we’re proud to be an equal opportunity employer. If you need any accommodations during the recruitment process, just let our Recruitment Team on Jobs@WorkMotion.com. We’re here to support you every step of the way!

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves % and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business. This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals. We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served. You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it. WHAT YOU’LL DO - Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish. - Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team. - Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance. - Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes. - Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it. - Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match. - Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it. - Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals. WHAT WE’RE LOOKING FOR We want an operator who has already changed how real work gets done with AI and can show the results. - A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes. - A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned. - Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments. - Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management. - Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws. - Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line. - High standards for customer quality and human accountability - you don’t compromise on the customer outcome. HELPFUL EXPERIENCE - Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams. - Experience with production AI agents, evaluations, escalation workflows, and continuous improvement. - Taking an operating model that worked in one team and making it successful elsewhere. HOW SUCCESS WILL BE MEASURED - Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity. - Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role. - Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains. - Customer quality goes up and 24/7/365 support stays excellent while the operating model changes. - Other Ramp operations teams are adopting what worked in CX. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $164,000–$215,000. For candidates located in all other locations, the base salary range will be between $147,000-$205,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves % and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer. This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value. WHAT YOU'LL DO - Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design - Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations - Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success - Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options - Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API - Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs - Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly - Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base - Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams WHAT YOU NEED - Bachelor's degree in computer science, engineering, finance, business, or a related field - 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment - Familiarity with ERP systems . NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows - Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders - Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities - Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering - Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership - Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @ email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans: by way of feedback. By labeling, ranking, auditing, prompting, red teaming, and correcting output, you will improve Large Language Model’s performance for iterations to come, thus having a lasting impact on Cohere’s tech. Cohere is looking for Data Annotation Specialists with backgrounds and skills in Trust & Safety, Content Moderation, AI model evaluation, or related fields. This role is best suited for candidates who bring strong contextual judgment, cultural and bias sensitivity, and experience applying nuanced guidelines to complex or ambiguous content. Successful candidates will be highly detail-oriented, comfortable evaluating safety risks across different user intents and scenarios, and able to make consistent, well-reasoned decisions with a high degree of independence after onboarding. IMPORTANT CONTEXT ON THIS ROLE: In this position, you will be asked to engage with human-generated and model-generated tasks which will sometimes mean intentional exposure to explicit content. Your annotations on these explicit tasks will be used to prevent the Large Language Model from generating unintentional, adversarial, toxic, or unsafe outputs. The types of explicit content you may be exposed to may include but are not limited to those of a sexual, violent, or psychologically disturbing nature. Please Note: This is a part-time, remote, independent contractor position available within Canada or the United States. We seek candidates who are able to commit to 16 hours per week minimum at a 45 CAD/hour or 40 USD/hour contract rate, depending on your location, consisting of 30/hour base pay plus 15 CAD or 10 USD/hour hazard pay. This role is BYOD 💻 - Bring Your Own Device (laptop). 12 months contract with potential for extension. As a Data Annotation Specialist on safety task, you will: - Evaluate and improve model safety: Label, rank, audit, and refine human- and model-generated text to improve safety, quality, and policy alignment, including content that may be sexual, violent, or psychologically disturbing. - Apply nuanced safety judgment: Assess model outputs against detailed safety guidelines, rubrics, and style standards, making consistent decisions across ambiguous, sensitive, and context-dependent cases. - Create prompts and safety test cases: Write realistic prompts, user scenarios, and adversarial examples that help evaluate model behavior across safety categories and uncover unsafe, evasive, over-refusing, or policy-inconsistent responses. - Support quality and calibration: Identify annotation inconsistencies or unclear guidelines, and provide actionable feedback on recurring edge cases, model failures, and opportunities to improve data quality. - Work with precision and independence: Complete annotation tasks with strong attention to detail, while being comfortable working independently in a globally distributed, asynchronous team environment. You may be a good fit if you have: - 1+ years of experience in Content Moderation,Trust and Safety, AI data annotation, LLM evaluation, or a related analytical role, with exposure to quality assurance, red teaming, and/or prompt engineering preferred. - Experience applying detailed guidelines to complex and sensitive content, with strong contextual and sociocultural judgment and the ability to recognize and manage personal bias. - Emotional resilience: Comfort working with content that contains unsafe, explicit, and/or toxic content, including content of a sexual, violent, or psychologically disturbing nature. - Excellent command of written English and the ability to clearly justify content evaluations, including why an output is safe, unsafe, high-quality or low-quality. Bonus points if you are fluent in another language! - Strong attention to detail and commitment to accuracy, with the ability to maintain consistency across high-volume and monotonous tasks. - Strong execution in a remote environment, including good time management, comfort using new tools, and the ability to work independently in a global, asynchronous team. The Candidate Journey: Initial Screening - Once you have submitted your application our Talent Team will review your resume and writing samples. Virtual Annotation Test - This assignment will test your written skill through various language-based tasks, such as a a writing sample, interacting with a chat bot, and more. Video Screen - If selected to move forward, you will have a short video call with a member of our Operations Team! Offer - Independent Contractor Agreement As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor. It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and therefore compensation for services when Cohere does not require as many hours of services in a week. Prospective candidates, please be advised: this role involves working with human generated and model generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material. If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form and we will work together to meet your needs.