At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and now expanding across Asia Pacific. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past few years, Linear has experienced incredible organic growth and has become the default tool of choice for many of the world’s best product teams. We are now layering a product-led sales motion on top of our existing self-serve business to further accelerate our ambitions and bring the magic of Linear to even more and larger companies. As an Account Executive at Linear, you’ll contribute to the future of our product and help high-impact companies build better software. Location & work mode While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do - Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase - Generate a strong pipeline and exceed quarterly and annual targets - Build relationships with key stakeholders within accounts - Stay up to date with our product offering, industry trends, competitive landscape, and market trends to continuously adapt sales strategies and approaches for maximum impact - Be the voice of the customer; advocate for customers by surfacing product or adoption blockers to our product team What we're looking for - 5+ years in a quota-carrying sales role - Experience selling to a technical audience; bonus if you have previous experience working with a collaboration or developer tool - SaaS and startup experience; comfortable working and adapting in a fast-paced and flexible environment - Strong written and verbal communication, presentation, and product demonstration skills - Highly autonomous with a bias for action. Owner’s mindset to quickly come up to speed on product, market, ICP, and unique differentiators What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms - Daily meal and coffee stipend on every workday - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites Learn how we think and work - A story about our mission: Read Me - How we work: Designing remote work at Linear - Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth - Make an Org Chart You Want to Ship — Advice from Linear on How Heirloom Tomatoes Should Inspire Team Design - Building our teams: Why and how we do work trials at Linear - A video series: Conversations on Quality - Read about our recent Series C Fundraise and Giving our team liquidity Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Manage and grow relationships with key client stakeholders at the company’s small clients;
• Organize and conduct Operational Reviews with clients on a monthly to quarterly basis;
• Identify opportunities for improvement to drive optimal use and adoption of the platform;
• Monitor client activity and operations, flag potential risks, and proactively address issues;
• Define high-level strategies and target models with clients to ensure long-term adoption and satisfaction;
• Analyze platform and client KPIs to support data-driven decision-making;
• Act as a functional and strategic advisor, providing guidance to help clients achieve their business objectives;
• Proactively resolve client issues and ensure timely follow-up;
• Work closely with Product teams to share market requirements and contribute to product evolution;
• Partner with the global Customer Success team to identify and share best practices and continuously improve the customer success organization.

What you need to succeed in this role:

• Excellent French and English skills (C1 for both spoken and written);
• Experience in Customer Success, Client Relationship Management, or Consulting, ideally in a B2B SaaS environment;
• Strong customer relationship and communication skills with a customer-first mindset;
• Experience managing projects and conducting Quarterly Business Reviews (QBRs);
• Strong analytical skills, including data analysis, reporting, and KPIs/metrics;
• Excellent problem-solving skills with a proactive, “get things done” attitude;
• Ability to work effectively in a fast-paced, international startup/scaleup environment;
• Demonstrate strong organizational skills, attention to detail, resourcefulness, and adaptability;
• Be comfortable joining customer video calls with camera enabled;
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Additional language skills, especially Spanish or Italian;
• Previous experience working with small-sized B2B SaaS customers;
• Experience with SaaS adoption, customer value realization, and driving product engagement;
• Experience advising customers on business processes and identifying opportunities for improvement;
• Experience working in an international, multicultural environment.

Benefits and Perks:

• Fixed schedule: Monday-Friday, 9 AM — 6 PM (UTC);
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Success Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

About Carvana

At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.

Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.

Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do.

Work Model: This is a 100% on-site role at our Tempe office, Monday through Friday.

About the team and position

We are looking for a Senior Engineer, Information Security to join our Security Architecture and Engineering Team that will manage our various security technologies that are used to operate our holistic information security program. You will be responsible for evaluating, managing and maintaining our security technologies.

What you’ll be doing

• Design and document security architecture patterns, reference designs, and standards for cloud, application, data, identity, and network environments.
• Perform security architecture reviews of new products, platforms, and vendor solutions, and turn findings into practical, risk-based guidance for engineering and business partners.
• Embed security by design into the engineering lifecycle through guardrails, paved paths, and reusable patterns that make the secure choice the easy choice.
• Contribute to the security technology roadmap and align architecture decisions with business priorities and risk appetite.
• Maintain various security technologies across the enterprise to ensure that the technologies are operational and providing value to the organization.
• Leverage the information from disparate security technologies to improve our security risk posture.
• Engineer solutions that can drive automated response to known security risks, when appropriate.
• Leverage artificial intelligence (AI) to build and optimize our security technologies, including detection, triage, enrichment, and response workflows.
• Design and secure AI and LLM enabled solutions, including agentic workflows, addressing risks such as prompt injection, data leakage, excessive agency, and model supply chain exposure.
• Define security architecture and guardrails for enterprise AI adoption, including access control, data handling, logging, monitoring, and human oversight.
• Partner with engineering, data, legal, and privacy teams to establish practical AI security standards that enable the business to move fast with managed risk.
• Partner with cross-functional stakeholders to drive risk reduction using a risk-based approach.
• Identify and address risks in the organization and partner with teams to close the gaps.
• Evaluate emerging technologies and determine whether new investments are required.
• Identify and implement additional use cases to automate repetitive or operational tasks using our agentic AI solution.

What you should have

• 5+ years of experience in security engineering, software development or equivalent work experience.
• Proven experience in managing a diverse and wide range of enterprise security technologies.
• Strong proficiency in scripting and software development languages for API integration.
• Experience designing AI-driven automation or integrating AI/LLM capabilities into operational workflows.
• Demonstrated experience in security architecture, including threat modeling, reference architecture design, and architecture reviews across cloud and enterprise environments.
• Working knowledge of AI and LLM security risks and frameworks such as the OWASP Top 10 for LLM Applications and the NIST AI Risk Management Framework.
• Ability to communicate risk and design tradeoffs clearly to both technical teams and business leaders.
• Deep understanding of RESTful APIs and experience integrating various security tools.
• Proven experience in securing a complex, diverse, distributed technology footprint.

It would be great if you also had

• Experience in working in a highly matrixed organization.
• Industry specific certification.

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to training and conference opportunities as well as great on-the-job training.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

The Customer Experience (CX) team sits at the center of Instacart’s support ecosystem, serving our diverse community of consumers, shoppers, retailers, and advertisers through both direct support and scalable solutions. We partner closely with cross-functional teams across Product, Engineering, and Operations to surface insights from the front line, reduce friction in the customer journey, and shape future roadmaps.

We deliver empathetic, high-quality support through a blend of data-driven, operational excellence. By focusing on clear communication, critical thinking, and continuous improvement, we ensure that every customer interaction not only resolves the immediate issue but also consistently enhances the overall Instacart experience.

About the Job

• This role plays a vital part in supporting our consumers, shoppers, retailers, and advertisers. We are currently hiring for a variety of shifts, including morning, mid-day, and evening coverage, to ensure we provide seamless service throughout the day. Schedule flexibility—including availability for evenings, weekends, and holidays—is essential to meeting the diverse needs of our community.
• Handle live customer contacts (phone, chat, and/or email) for up to 100% of your scheduled time, consistently delivering clear, empathetic, and efficient support.
• Navigate and execute complex workflows using established tools, policies, and knowledge base content to resolve a wide range of order and account issues.
• Resolve edge cases by carefully following documented procedures, seeking guidance when needed, and escalating to the appropriate teams when issues fall outside standard paths.
• Conduct thorough investigations into customer issues—reviewing account history, order details, and prior interactions—to ensure accurate and fair outcomes.
• Create internal transfer tickets and document cases with clear, detailed notes so downstream teams have the context they need to resolve issues efficiently.
• Proactively identify patterns, pain points, and process gaps in day-to-day work, and provide concrete suggestions and recommendations to supervisors and pillar leadership.
• Act as a positive team player and informal leader by modeling best practices, sharing tips and insights with peers, and contributing to a supportive, inclusive team environment.
• Surface emerging issues and operational challenges (such as tooling bugs, policy ambiguities, or contact spikes) to leadership quickly and with clear examples, helping the team respond and adapt in real time.

About You

Minimum qualifications

• High school diploma or equivalent (some college or specialized training a plus)
• 1+ year in a customer-facing role (support, retail, hospitality, call center, etc.) with a track record of strong service
• Fluency in French, both spoken and written
• Comfort handling live contacts for most of the day (phone, chat, and/or email) in a fast-paced, metrics-driven environment
• Exceptional written and verbal communication skills, including clear documentation of cases and transfers, attention to detail and ability to follow established workflows
• Problem-solving mindset with the ability to investigate issues, interpret account/order details, and make sound judgments within policy
• Emotional intelligence and resilience when dealing with upset or frustrated customers and complex situations
• Basic technical proficiency (navigating multiple systems, CRM tools, browser-based applications, and common productivity tools like Google Workspace)
• Schedule flexibility to support evenings, weekends, and holidays based on business needs
• Comfort working with AI-assisted tools and willingness to adopt new technologies that enhance customer support workflows and drive efficiency

Preferred qualifications

• Experience in a contact center or multi-channel support environment (phone + chat + email)
• Prior exposure to complex, policy-heavy workflows (e.g., financial services, logistics, e‑commerce, or marketplaces)
• Familiarity with CRM and contact center tools (Salesforce, Genesys/Ujet, Zendesk, etc.)
• Demonstrated experience surfacing trends or issues to leadership and proposing improvements
• Proven ability to work collaboratively on a team, share best practices, and provide peer support or informal mentorship

Work Schedule

• Full-time | 40 hours per week
• Operations run 7 days a week | 7:00 AM – 11:00 PM EST / 4:00 AM – 8:00 PM PST

Shift assignments are based on business needs. Flexibility to work evenings, weekends, and holidays is required.



#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$20.67-$21.88 USD
WA
$19.71-$20.92 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$19.23-$20.19 USD
All other states
$17.31-$18.27 USD

Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We are on a mission to improve the lives of patients, staff, and clinicians - to improve healthcare for humanity. This isn't just a lofty goal - it's something we're achieving every single day. When you join Notable, you become part of a force actively transforming healthcare. Our aim to impact 100 million patients isn't just a number; it's a commitment to creating meaningful change on a massive scale. Therefore, our culture is purposeful in pursuit of this mission. We believe our culture gives each person the opportunity to do the best work of their lives, work with the best teammates, and have fun achieving great things together. Role Summary: As a Strategic Partnerships Sales Executive at Notable, you will own the full commercial relationship for a portfolio of current and new enterprise healthcare customers across a defined Northeast territory. This role is centered on long-term account ownership, where success comes from driving both customer outcomes and revenue growth through expansion, new use cases, and executive partnership. You will help partners shape their strategy with Notable, in order to achieve pressing business objectives, and act as a consultative leader in refining ongoing partnership opportunities based on areas of maximum mutual value. This is a hybrid commercial role designed for individuals who excel at managing complex accounts, identifying growth opportunities, shaping organizational strategy, and influencing stakeholders across large healthcare organizations. While net new logo acquisition is part of the role, the primary focus is building, expanding, and deepening strategic customer relationships over time. What You’ll Do: - Own a portfolio of current and net new enterprise healthcare accounts, acting as the single-threaded commercial owner responsible for both customer outcomes and revenue growth - Drive expansion within existing accounts by identifying new use cases, influencing stakeholders, and building multi-year growth strategies - Lead complex, consultative sales motions across both new and existing customers, partnering with internal teams to bring deals to close - Build and maintain trusted relationships with executive stakeholders (CIO, COO, CFO, clinical and operational leaders), positioning yourself as a strategic advisor - Develop deep account plans that map stakeholders, uncover opportunities, and align Notable’s platform to customer priorities and ROI - Operate as the “quarterback” across Customer Success, Solutions, Product, and Delivery to ensure alignment, execution, and long-term success - Prospect and develop new opportunities within your territory, with a focus on strategic fit and long-term expansion potential - Own commercial strategy across your accounts, including renewals, expansions, and overall account growth - Bring structured customer and market insights back to Product and Leadership to inform roadmap and go-to-market evolution You’re a Great Fit if: - You have experience in enterprise SaaS, healthcare, customer success, management consulting, or a blended commercial role - You have direct healthcare industry experience and a strong understanding of the healthcare landscape, ideally through work with health systems, provider organizations, or other complex healthcare entities - You are experienced in managing large, complex customers and navigating multi-threaded stakeholder environments - You bring strong commercial instincts and can identify, shape, and advance revenue opportunities within accounts - You are comfortable operating in a hybrid role that blends sales, account management, and customer strategy - You have experience engaging and influencing executive stakeholders, with strong communication and value-based selling skills - You think strategically about accounts, including long-term growth planning and ROI-driven positioning - You are comfortable operating in ambiguous environments and building structure where needed - You are willing to travel up to 50% to support customers and territory needs - You are adept at crafting executive level storylines using PowerPoint to support strategic and commercial discussions - You are comfortable "digging into the data" to understand your customer's current utilization and opportunities for expansion Nice to Haves: - Background in Customer Success with clear ownership of commercial outcomes such as expansions or renewals - Experience in healthcare consulting or integrative management consulting with a focus on serving healthcare entities, ideally with exposure to business development or client growth - Experience selling or supporting enterprise healthcare solutions (EHR, revenue cycle, patient engagement, or platform-based products) - Track record of acting as a central point of contact or “quarterback” across internal and external stakeholders - Experience contributing to go-to-market strategy or helping shape early-stage sales motions We value in-person collaboration and connection. For Bay Area–based employees, this role requires being in our San Mateo office at least three days a week. For remote employees, occasional travel to headquarters is expected for company-wide events and onsite gatherings. Beware of job scam fraudsters! Our recruiters use @ email addresses exclusively. We do not conduct interviews via text or instant message, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be a recruiter from Notable from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here

Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We are on a mission to improve the lives of patients, staff, and clinicians - to improve healthcare for humanity. This isn't just a lofty goal - it's something we're achieving every single day. When you join Notable, you become part of a force actively transforming healthcare. Our aim to impact 100 million patients isn't just a number; it's a commitment to creating meaningful change on a massive scale. Therefore, our culture is purposeful in pursuit of this mission. We believe our culture gives each person the opportunity to do the best work of their lives, work with the best teammates, and have fun achieving great things together. Role Summary: As a Strategic Partnerships Sales Executive at Notable, you will own the full commercial relationship for a portfolio of current and new enterprise healthcare customers across a defined Northeast territory. This role is centered on long-term account ownership, where success comes from driving both customer outcomes and revenue growth through expansion, new use cases, and executive partnership. You will help partners shape their strategy with Notable, in order to achieve pressing business objectives, and act as a consultative leader in refining ongoing partnership opportunities based on areas of maximum mutual value. This is a hybrid commercial role designed for individuals who excel at managing complex accounts, identifying growth opportunities, shaping organizational strategy, and influencing stakeholders across large healthcare organizations. While net new logo acquisition is part of the role, the primary focus is building, expanding, and deepening strategic customer relationships over time. What You’ll Do: - Own a portfolio of current and net new enterprise healthcare accounts, acting as the single-threaded commercial owner responsible for both customer outcomes and revenue growth - Drive expansion within existing accounts by identifying new use cases, influencing stakeholders, and building multi-year growth strategies - Lead complex, consultative sales motions across both new and existing customers, partnering with internal teams to bring deals to close - Build and maintain trusted relationships with executive stakeholders (CIO, COO, CFO, clinical and operational leaders), positioning yourself as a strategic advisor - Develop deep account plans that map stakeholders, uncover opportunities, and align Notable’s platform to customer priorities and ROI - Operate as the “quarterback” across Customer Success, Solutions, Product, and Delivery to ensure alignment, execution, and long-term success - Prospect and develop new opportunities within your territory, with a focus on strategic fit and long-term expansion potential - Own commercial strategy across your accounts, including renewals, expansions, and overall account growth - Bring structured customer and market insights back to Product and Leadership to inform roadmap and go-to-market evolution You’re a Great Fit if: - You have experience in enterprise SaaS, healthcare, customer success, management consulting, or a blended commercial role - You have direct healthcare industry experience and a strong understanding of the healthcare landscape, ideally through work with health systems, provider organizations, or other complex healthcare entities - You are experienced in managing large, complex customers and navigating multi-threaded stakeholder environments - You bring strong commercial instincts and can identify, shape, and advance revenue opportunities within accounts - You are comfortable operating in a hybrid role that blends sales, account management, and customer strategy - You have experience engaging and influencing executive stakeholders, with strong communication and value-based selling skills - You think strategically about accounts, including long-term growth planning and ROI-driven positioning - You are comfortable operating in ambiguous environments and building structure where needed - You are willing to travel up to 50% to support customers and territory needs - You are adept at crafting executive level storylines using PowerPoint to support strategic and commercial discussions - You are comfortable "digging into the data" to understand your customer's current utilization and opportunities for expansion Nice to Haves: - Background in Customer Success with clear ownership of commercial outcomes such as expansions or renewals - Experience in healthcare consulting or integrative management consulting with a focus on serving healthcare entities, ideally with exposure to business development or client growth - Experience selling or supporting enterprise healthcare solutions (EHR, revenue cycle, patient engagement, or platform-based products) - Track record of acting as a central point of contact or “quarterback” across internal and external stakeholders - Experience contributing to go-to-market strategy or helping shape early-stage sales motions We value in-person collaboration and connection. For Bay Area–based employees, this role requires being in our San Mateo office at least three days a week. For remote employees, occasional travel to headquarters is expected for company-wide events and onsite gatherings. Beware of job scam fraudsters! Our recruiters use @ email addresses exclusively. We do not conduct interviews via text or instant message, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be a recruiter from Notable from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here

As a Technical Art Lead, you will lead and support defining the technical art needs across the different creative and technical teams on a game product. You will partner with the Art Director and other discipline leads to inform on best practices and pipelines, workflow, and asset production so artists can work efficiently and without technical hurdles in production. Additionally, you will work with fellow Managers of Technical Art and Technical Art Directors across the studio to ensure healthy and consistent best practices and support across the discipline.

As a Technical Art Lead, Rigging on the VALORANT Agents Team, you will work closely with the Art Director and other discipline leads to architect, innovate, and uphold the technical quality of the game’s content generation pipeline. By working closely with animation, modeling, VFX, and concept team members, you will guide the team in building the right tools and workflows to optimize our animation content processes to bring new worlds and characters to life. You report directly to the Art Director.

Responsibilities:

• Partner with other Art Leads within the Agents Team to understand and help fulfill the broader vision of each Agent.
• Build, serve, and manage a high-performing team of other technical artists.
• Rig characters, creatures, and props, working closely with animators to achieve engaging in game performance.
• Be an active member of the Agents Team leads group and advise on Tech Art related issues.
• Direct team towards building the right rigging and animation tools that support animators and other artists through production tasks and workflow challenges.
• Provide technical support to artists working from our art workflows, collecting data to further improve the tools they are using.
• Proactively promote collaboration between art teams to level up content synergy and consistency.
• Spread knowledge of the team’s processes and help teams expand their technical know-how.
• Consistently give and take constructive feedback, direct next steps, and communicate clear goals and outcomes to your team.

Required Qualifications:

• 5+ years of professional experience as a rigging technical artist in games or related industries.
• 1+ years of professional experience in a management role.
• Strong knowledge of figure and facial anatomy, with prior rigging experience on a shipped title.
• Expertise in Unreal Engine 5 and its various animation systems.
• Expertise in industry-standard content creation tools, particularly Maya.
• Highly proficient communication skills and capacity to act as an ambassador between various art disciplines and software engineering.
• Proficient Python programmer.

Desired Qualifications:

• Proficiency in tool and content pipeline design and development.
• Fluency in modern scripting languages and related UI frameworks, such as Python & PyQt/PySide.

When submitting your application, please provide a portfolio of your high-quality technical art work - including stylized artwork. And as a part of the application process, you may also be asked to complete an art test.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.



It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

ENGINEERING - UNREAL ENGINE

What We Do

Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of engineering experts are always innovating to improve the tools and technology that empower content developers worldwide.

What You'll Do

We're looking for a Senior Tools Programmer to evolve artist tools within the Unreal Editor, particularly in geometry and texturing processing, terrain authoring, and procedural generation. An important aspect of this role is supporting both user-driven and agentic workflows, including exploring and implementing new interaction paradigms to accelerate content creation. You'll directly impact artist productivity by developing user-facing tools for one of the leading game engines used by developers worldwide.

In this role, you will

• Support and extend existing artist tools for internal and external users
• Refactor existing tools to be more accessible and effective for agentic workflows
• Create new tools at the intersection of user-driven and agent-driven content creation
• Collaborate with artists on internal projects and productions
• Work with other developers across team boundaries on shared initiatives
• Contribute to major initiatives that shape the future of the Unreal Editor

What we're looking for

• Excellent C++ skills
• Strong background in developing artist tools within the games or film industry
• Experience with geometry processing, texture processing, or procedural generation
• Fluency in using current agentic tools and workflows for programming tasks
• Track record of exploring and applying AI capabilities to advance artist workflows
• Experience developing in a large codebase
• Ability to work independently and deliver effectively as part of a distributed team
• Experience working collaboratively to deliver high-quality outcomes across teams

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits except for PMI (for dependents). Our current benefits package includes pension, private medical insurance, health care cash plan, dental insurance, disability and life insurance, critical illness, cycle to work scheme, flu shots, health checks, and meals. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

ABOUT US

Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.