Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is looking for a Principal Product Manager, Enterprise Systems to support our Sales and Marketing teams. You will transform and build out business processes using technology and systems, acting as the interface between our various functional teams, our engineering team, and our R&D counterparts.

You will work closely with cross-functional stakeholders to understand their challenges, help identify potential solutions, and translate business requirements into functional requirements leveraging, and working with the technical team to deliver solutions. You will work closely with our Business and Engineering teams to design and build optimal solutions for our systems and applications to scale our flexibility and offerings.You will be an expert on how data flows in our system, and be able to articulate solutions that are simple and accurate. You will play a critical role in driving our strategy to build scalable processes that can power and support our exponential growth as the leading player in restaurant technology.

A day in the life (Responsibilities)

• Interface daily with stakeholders and engineering partners, bridging the gap between the business value and technical support systems
• Own and deliver outcomes for high-impact strategic initiatives, from design to measured results
• Partner with engineering teams and end users to ensure designs meet requirements and provide scalable solutions with a focus on user experience and speed to delivery
• Deeply understand timelines and options utilizing both technical dependencies and near term business goals based on your intimate understanding of the outcome
• Organize ambiguous ideas and targets into detailed functional requirements, providing point of view feedback on prioritization and criticality based on deep business understanding
• Navigate the complexity of fast moving processes, recognize and advocate for best practices that will serve us long term over easy solutions to individual problems
• Own a product roadmap and effectively work with business stakeholders to refine priorities and communicate status

What you'll need to thrive (Requirements)

• 8+ years of Product Management experience, ideally in a systems or technical scope
• Experience with Salesforce and platform integration is required
• Experience with sales and marketing platforms (Salesforce Sales Cloud, Braze, Territory management software etc) preferred
• Highly experienced enabling Sales and Marketing system improvements/initiatives
• Strong advocate for simplicity and user experience
• Demonstrated experience of solving complex problems using a data-driven approach
• Excellent communication skills and ability to translate business and technical languages

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.



Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A
$190,000-$304,000 USD
Zone B
$165,000-$264,000 USD
Zone C
$149,000-$238,000 USD
How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

I am currently helping my team screen for a few roles and I’ve noticed a really frustrating trend that I wanted to share here. It is genuinely a bummer to see clearly talented engineers get passed over simply because their resume isn't formatted for the way the market works in 2026. Most of us on the hiring side are under a lot of pressure to find 'immediate impact' candidates. Because of the sheer volume of applications, I usually only get about eight seconds to scan a profile before I have to move to the next one. It is a broken system, but since it is the one we are stuck with, I wanted to tell you exactly how to make sure you pass that initial glance. The biggest hurdle is when a resume reads like a list of daily chores. I see so many profiles that say 'developed features' or 'worked on the backend.' I already know you can code, but what I really need to see is the result of that code. I want to be able to go to my boss and say 'this person saved their last company $50k in server costs' or 'they cut latency in half for a million users.' If you can replace even three of your generic bullets with a specific metric or a 'before and after' scenario, you instantly move to the top of my pile. It gives me the ammunition I need to advocate for you during the screening process. AI has made it very easy for everyone to use the same buzzwords, so those raw numbers are the only thing that still feels real to us. I’m not trying to add more stress to the job search because I know how much it sucks right now. I just want to see more people from this sub actually getting into the interview stage. If you have a bullet point that feels 'flat' and you aren't sure how to find the impact in it, post it here. I am happy to help you brainstorm how to pull those numbers out so you stop getting filtered out by the eight-second rule.

We are hiring a Claims & Carrier Support Specialist to manage shipping claims end-to-end with carriers like UPS, FedEx, USPS, and DHL. This is an operations-focused role where persistence, organization, and follow-through are critical. ## 🎯 Your Goal - Recover money from lost/damaged shipments - Resolve issues quickly - Keep claims moving forward at all times --- ## 🔧 Key Responsibilities ### 📦 Claims Management - File claims with carriers (UPS, FedEx, USPS, DHL) - Investigate shipment issues (lost, damaged, missing items, misdelivered) - Ensure all claims are submitted accurately and promptly ### 📞 Carrier Communication - Communicate with carriers via email - Provide required documentation: - Invoices - Photos - Shipment details - Handle cases where carriers cannot reach customers ### 🔁 Follow-Up & Escalation - Track all active claims and follow up consistently - Escalate cases when needed - Refile or reopen denied claims when applicable ### 📊 Tracking & Documentation - Maintain accurate records of: - Claim status (pending, approved, denied) - Payout amounts - Claim numbers and updates - Update internal systems (ClickUp) ### 🤝 Internal Coordination - Work closely with operations and support teams - Provide updates on claim progress - Ensure issues are resolved efficiently --- ## 🧠 Requirements ### ✅ Must-Have - Strong attention to detail and organization - Excellent written and verbal communication - Ability to manage multiple cases at once - Comfortable making phone calls when needed - Problem-solving mindset and persistence ### ⭐ Nice-to-Have - Experience with shipping carriers (UPS, FedEx, USPS, DHL) - Background in e-commerce, logistics, or 3PL - Experience using tools like ClickUp, Asana, or similar - Claims or dispute resolution experience --- ## 💼 Work Style - Fully remote - Fast-paced, operations-focused environment - High ownership role (you own your claims from start to finish) --- ## 📈 What Success Looks Like - Claims are filed quickly and correctly - Follow-ups are consistent (no stalled cases) - High claim approval rate - Fast resolution times - Clear and organized tracking --- ## 💰 Compensation - Competitive (based on experience and location) - Opportunity to grow with a scaling logistics company --- ## 🚀 Why Join Us - Be part of a growing logistics/fulfillment company - Work directly with operations (not just support tickets) - High-impact role tied to real revenue recovery - Opportunity to build systems and improve processes --- ## 👉 How to Apply Please fill out this form: https://forms.gle/34Xc5341ecc82yd66

Dm me with your resume for more info

As the manager of the Digital Natives Solutions Architect (SA) team, you will focus on growing and developing a team of SAs, driving the adoption of the Databricks Platform at the largest, fastest-growing tech companies.

You'll be responsible for leading the team in establishing best practices throughout the full lifecycle of the customers' workloads. You will help each team member achieve success, productivity, and career growth. You will also represent Databricks as a technical leader with some of its most important customers.

This role will work in close collaboration with sales, services, product, and engineering to drive solutions and outcomes for these highly technical customers. You will utilize excellent communication skills to clearly explain and demonstrate complex solutions to both internal and external stakeholders.

This role will report to the Director of Solutions Architecture for the Strategic Digital Native Business Unit.

Responsibilities:

• Hire and develop a team of deeply technical Solutions Architects capable of guiding digital native customers across a wide range of data, analytical, and AI workloads.
• Adapt the SA team's skills and engagement model to match the needs of Digital native customers
• Consistently meet or exceed targets by making sure the SA team knows how to technically qualify workloads, identify important use cases, build proof of concepts, and establish themselves as trusted advisors throughout the customer life-cycle
• Travel to customer sites for executive sessions, technical workshops, and building relationships
• Establish relationships across internal organizations (engineering, product, services, sales, etc.) to ensure the success of the customers and team
• Stay current with emerging Data and AI trends in the digital native tech sector

What we look for:

• 4+ years of experience in the data space with a technical product (i.e. data warehousing, big data, cloud infrastructure, or machine learning)
• 3+ years of experience building and leading technical customer-facing teams: hiring, onboarding, and supporting team members in a high-growth environment
• A history of building a territory, growing strategic accounts, and exceeding targets
• Inspiring a team vision about the unique nature of the digital natives business
• A history of execution by managing workloads and consumption with sales, product, and engineering counterparts
• Experience owning executive alignment in accounts that guide strategic decisions

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.



Local Pay Range
$172,500-$237,150 USD
About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark", Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

🚀 We’re Hiring: Developers & Virtual Assistants (Remote)

We’re expanding our team and currently looking for talented Junior to Senior Developers and Virtual Assistants based in Europe, Canada, LATAM, South America, or Spain (remote work).
💻 Open Positions:
\- 5 Developers (Junior to Senior)
\- 5 Virtual Assistants
💰 Compensation:
\- Developers: Project-based, with earnings ranging from $5,000 to $10,000 USD/month depending on scope and experience
\- Virtual Assistants: Up to $2,000 USD/month
🌍 About Us:
We are a U.S.-based team of developers (currently not incorporated) focused on growing our network and building strong, long-term collaborations.
📩 How to Apply:
If you're interested, send me a DM with:
\- Your resume
\- A short introduction about yourself
\- Your location
\- Your years of experience
We’re excited to connect with motivated individuals and welcome new members to our growing team!

About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.



Overview

To provide day-to-day life-cycle management of the company's Contracts, which include US Government contracts for all divisions of the company. Helps develop and enforce company and departmental procedures relating to contract compliance and business administration.

Responsibilities

• Under the supervision of the Director of Contracts and Procurement, supports leadership in interpreting contract terms and providing advice to corporate Officers and Operating Center Presidents.
• Support project managers in program execution while ensuring contractual and regulatory compliance.
• Supports proposal activities, including review of contractual terms and conditions, completion and negotiation of NDAs/TAs, participation in color reviews, completion of compliance requirements and support of compliance reviews.
• Develop relationships with both contracting officers and subcontractors.
• In coordination with the Procurement Department, leads the subcontracting and procurement activities under prime contracts by developing solicitations, negotiating terms/prices, and executing subcontracts during the program lifecycle. Documents in the contract file include allocability, allowability, and reasonableness of costs and other compliance requirements.
• Develops and prepares complex and sensitive internal and external communications.
• Assists in the revision and documentation of policies, procedures/processes, and document templates, including the implementation and training of DLH staff.
• Produces or contributes to the production of client and/or internal financial reports, including pipeline analyses, funding projections, and analyses, contract backlog, etc.
• Performs additional duties, including special projects, as required.

Qualifications

• Bachelor’s and at least 8 -10 years of progressively responsible experience in government contracts, grants, subcontracts, and procurement management, including extensive experience in the management of complex multi-year, multi-million-dollar IDIQ, T&M, CPFF, and FFP contracts.
• Demonstrated experience organizing, problem-solving, and multitasking under tight deadlines
• Self-motivated and able to work well with little supervision.
• Leading negotiations with customers and subcontractors, including but not limited to terms and conditions, price, and schedule
• Familiarity with Gov.-approved procurement systems with CPSR experience is desired.
• Experience working with ERP Systems
• Knowledge of the FAR and other agency supplements
• Strong critical thinking and analytical skills; ability to identify risk mitigation strategies
• Excellent written and verbal communication skills are essential
• Superior interpersonal skills and the ability to relate to employees and management at all levels
• Highly adaptable to change; ability to work independently and collaboratively. Ability to multitask and operate in a fast-moving environment.
• Proficiency in Microsoft Office, CPCM, and CFCM certifications is desired but not required

Basic Compensation: $105,000 - $130,000 yearly salary

The salary range listed reflects what we reasonably expect to pay for this role at the time of posting. The final offer may vary based on skills, experience, geographic location, market conditions, and internal equity. Additional compensation may include performance incentives and program-specific awards. We do not use salary history to determine compensation, in line with applicable law.



Benefits

DLH Corp offers our employees an excellent benefits package, including Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services, and more. We want our employees to save for their future; therefore, we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.



#LI-REMOTE

EEO

DLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment. DLH will provide reasonable accommodation to individuals with disabilities and disabled Veterans who need assistance to apply.

About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.



Overview

To provide day-to-day life-cycle management of the company's Contracts, which include US Government contracts for all divisions of the company. Helps develop and enforce company and departmental procedures relating to contract compliance and business administration.

Responsibilities

• Support project managers in program execution while ensuring contractual and regulatory compliance.
• Supports proposal activities, including review of contractual terms and conditions, completion and negotiation of NDAs/TAs, and completion of compliance requirements.
• Develop relationships with both contracting officers and subcontractors.
• In coordination with the Procurement Department, leads the subcontracting and procurement activities under prime contracts by developing solicitations, negotiating terms/prices, and executing subcontracts during the program lifecycle. Documents in the contract file include allocability, allowability, and reasonableness of costs and other compliance requirements.
• Develops and prepares complex routine internal and external communications.
• Produces or contributes to the production of client and/or internal financial reports, including pipeline analyses, funding projections, and analyses, contract backlog, etc.
• Performs additional duties, including special projects, as required.

Qualifications

• Bachelor’s and at least 5-7 years of progressively responsible experience in government contracts, grants, subcontracts, and procurement management, including some experience in the management of complex multi-year, IDIQ, T&M, CPFF, and FFP contracts.
• Demonstrated experience organizing, problem-solving, and multitasking under tight deadlines
• Self-motivated and able to work well with little supervision.
• Leading negotiations with subcontractors, including but not limited to terms and conditions, price, and schedule
• Familiarity with Gov.-approved procurement systems with CPSR experience is desired.
• Experience working with ERP Systems
• Knowledge of the FAR and other agency supplements
• Critical thinking and analytical skills; ability to identify areas of risks
• Excellent written and verbal communication skills are essential
• Strong interpersonal skills and the ability to relate to employees and management at all levels
• Highly adaptable to change; ability to work independently and collaboratively. Ability to multitask and operate in a fast-moving environment.
• Proficiency in Microsoft Office

Basic Compensation: $95,000 - $105,000 yearly salary

The salary range listed reflects what we reasonably expect to pay for this role at the time of posting. The final offer may vary based on skills, experience, geographic location, market conditions, and internal equity. Additional compensation may include performance incentives and program-specific awards. We do not use salary history to determine compensation, in line with applicable law.



Benefits

DLH Corp offers our employees an excellent benefits package, including Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services, and more. We want our employees to save for their future; therefore, we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.



#LI-REMOTE



EEO

DLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment. DLH will provide reasonable accommodation to individuals with disabilities and disabled Veterans who need assistance to apply.

I need a green background removed (transparent), I want the Ui elements preserved in full original quality.

[](https://www.reddit.com/r/slavelabour/?f=flair_name%3A%22Task%22)Looking for 3 VAs with C1 or C2 proficiency in written English to be a part of our non-voice B2B sales team.

We are an influencer marketing platform and sell our services to brands and businesses.
Your job would be to approach targeted clients online, propose our services and close sales. Successful candidates will be working closely with the owner of the business on a day to day basis.
Previous B2B sales experience is required. You must have experience using LinkedIn for outreach and be familiar with tools like Snov.io, Apollo, or similar. You must have a computer and stable internet connection — nothing else!
Further Details:
Philippines Time: 6am - 3pm (including 1 hour paid break)
Salary: $400 per month
Payment: Made via Wise to any supported payment method. We cover all transaction fees.
Bonuses & Training:
This salary is fixed with performance based quarterly bonuses. Previous experience required and free training provided.
Application:
If you're interested please get in touch with a short introduction. Please include a link to your LinkedIn profile and mention the outreach tools you've worked with.
Accepting international applications. Please disclose your work location and confirm that you have considered any necessary time adjustments to match working hours in the Philippines.

Hey Folks,
We’re seeking a Lead Software Engineer (IC3) with strong technical depth, particularly in Apache Drools, Java, and Spring Boot to support the strategy and execution of customer-facing lending platform capabilities. This role is ideal for someone who combines product thinking with hands-on technical expertise and can translate complex business requirements into scalable, high-impact solutions. You’ll work closely with cross-functional teams and take ownership of delivering reliable, production-ready features in a regulated financial environment.
What Makes You a Good Fit

• 7+ years of experience in product management or strong technical experience supporting product delivery
• Experience working in Agile environments with cross-functional teams
• Strong analytical mindset with the ability to interpret requirements and deliver scalable solutions
• Experience with distributed teams and tools like JIRA and Confluence
• Exposure to lending platforms (APIs, data flows, integrations)
• Familiarity with SDLC processes and end-to-end delivery
• Ability to contribute to user stories and acceptance criteria

Key Responsibilities

• Support product strategy, roadmap execution, and delivery of scalable platform capabilities
• Collaborate with engineering, data, and business teams to translate requirements into technical solutions.
• Participate in Agile ceremonies (backlog grooming, sprint planning, and delivery execution)
• Ensure high-quality, reliable, and maintainable solutions are delivered to production.
• Partner with stakeholders to enhance platform performance and customer experience
• Use data insights to drive continuous improvement and decision-making

Location: Must be authorized to work in the US and reside within 50 miles of Baltimore, MD; Wilmington, DE; Charlotte, NC; or Irving, TX
Work Arrangement: Hybrid (Onsite 3 days per week, Tuesday, Wednesday, Thursday)
Pay Rate: $70.00 to $75.00/hr.
Duration: 9-month contract (potential for conversion to full-time)
If interested:
Email your resume and availability to apply@aandbtalent.com

Six months ago I started building an AI tool to fix the part of recruiting I hated most: the signal-to-noise problem. Every recruiter knows it. You post a role, get 200 applications, and 180 of them are immediately irrelevant. The remaining 20 still take hours to evaluate properly. And somewhere in that chaos, you miss the right person. So I started building something to fix it. Here's what I thought would be hard: the AI part. Here's what was actually hard: everything else. Three things that surprised me: 1. The data problem is worse than I expected. Most resumes are written to game ATS systems, not to actually communicate what someone can do. Training a model on resume data is training it on noise. 2. The signal I care about most can't be automated. Ownership mindset. Startup fit. How someone behaves when things break. These are the things that predict success in early-stage companies, and they don't show up in any structured data field. 3. Founders don't trust the output. Even when the tool surfaces a great candidate, the founder wants to know WHY. "The AI says so" is not enough. Explainability matters more than accuracy in this context. Still building. Still learning. For anyone else building in the recruiting/HR space, what problems are you running into that you didn't expect?

We're looking to hire a skilled 3D character animator to assist with work on Skyclimbers, a game currently in development. The applicant needs to demonstrate advanced skills with creature animation including quadrupeds and winged rigs. Experience with root motion, IK, damped bone modifiers, and Unity export pipelines are required. The contract is based on the animation sets per creature [Sentius] as a part time position for now with hopes to expand the role after the game releases. Please contact [careers@paratope.co](mailto:careers@paratope.co) via email if you are interested in the position, or get touch with us on Reddit or Discord.

I need a green background removed (transparent), I want the Ui elements preserved in full original quality.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Our team builds and operates the technology that powers AirCover — Airbnb's flagship protection program for Hosts and Guests. We own the end-to-end claims lifecycle: from the moment a Host or Guest files a claim, through intake and triage, all the way to adjudication and resolution. Our systems are designed to deliver fair, timely outcomes at scale, processing thousands of claims across the world every day.

We sit at the intersection of trust, payments, and customer experience. The tools we build directly shape how Hosts and Guests feel about Airbnb in their most vulnerable moments — when something has gone wrong and they need help. That makes reliability, accuracy, and empathy core engineering values for our team, not just product principles.

As part of the Aircover Engineering team, you'll work alongside engineers, product managers, designers, data scientists, and operations experts who are deeply committed to getting claims right. Whether that means streamlining the agent workflows that power resolution, improving the integrations that connect our claims platform to Airbnb's broader payments and infrastructure, or embedding AI-driven intelligence to surface the right information at the right moment — every contribution has a direct impact on the Hosts and Guests who trust Airbnb to have their back.

The Difference You Will Make:

We are seeking a skilled and motivated Systems Engineer who is passionate about building tools that make a real difference. You will play a significant role in shaping the technical vision and delivering a solution that is flexible, efficient, and scales with the needs of the business. Each individual brings their own unique skill set, experiences, thought leadership, and technical expertise to solve these challenges for Airbnb.

In this role, you will contribute meaningfully to an impactful platform that empowers our global support agents and upholds Airbnb's commitment to protecting its community — every stay, every claim, every resolution. This role presents an exciting opportunity to create a unique and impactful platform that addresses complex business challenges. Every engineer on this team brings their own unique perspective, technical expertise, and problem-solving approach — and your work on the tooling will have a direct, measurable effect on agent efficiency, claim resolution quality, and the overall AirCover experience. You will leverage AI tools throughout your development workflow — from accelerating design and prototyping to generating and reviewing code — so you can move faster, go deeper, and spend more time solving the problems that matter.

A Typical Day:

Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build novel products and features.
Drive, lead, and contribute to the full development cycle: technical design, development, testing, experimentation, analysis, and launch. You'll be reviewing code and design docs, and giving feedback on product specs and mocks.Provide critical input on team roadmap and technical direction.

Responsibilities:
Drive the innovative use of Salesforce.com as an enterprise business platform for a rapidly growing and evolving company.
Drive low-level architecture and contribute to high-level architecture. Champion modular design, reuse, separation of concerns, high cohesion, and loose coupling.
Develop custom solutions within Salesforce (Apex/Lightning Framework) and other object-oriented (Java) enterprise applications.
Perform technical analysis, design, development, and implementation of applications with necessary customizations.
Take impactful features from idea to implementation, champion best practices and policies, and guide and influence the team in leveraging such practices.
Drive user story analysis, elaboration, and design. Strive to ensure code quality is high with supporting unit tests and on-time delivery. Self-manage to produce pre-sprint technical designs and grooming activities.
Ensure effective collaboration throughout all phases of development, testing, and deployment.
Maintain technical documentation to assist the operations team.
Bring your unique experience and expertise to a diverse and passionate team — having fun is a must!
Manage engineering deliverables by working closely with engineering teams.
Serve as an SME for CRM and provide thought leadership to bring best practices to the team.

Your Expertise:

BE/ B.tech or equivalent technical qualification
4 to 8 years of relevant work experience in salesforce service cloud development
Strong understanding of Salesforce Programming and Administration (develop code, Custom objects, Apex, Triggers, Reports, workflows and assignment rules)
Design and develop solutions primarily on the Salesforce platform using Apex programming language, Lightning Web Components
Expert-level proficiency in LWC and front-end development.
Strong Salesforce customization and configuration experience in Salesforce Service Cloud.
Experience with Release Management, Source Control, and Deployment concepts and technologies such as Salesforce DX, SFDC Metadata API, ANT, Jenkins, and Git.
Experience with data management and data migration principles and application.
Experience with integrations on the Salesforce platform.
Practical knowledge of telephony and CTI systems.
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Proficiency in AI-assisted development workflows — you actively use tools like Claude, Gemini, GitHub Copilot, or equivalent LLMs to write, review, and debug code faster and more effectively.
Strong prompt engineering skills — able to craft precise, context-rich prompts that produce reliable, high-quality outputs across code generation, technical design, and documentation tasks.
Self-starter, adept at picking up new skills and technologies — including emerging AI tooling — and eager to break new ground.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.