With the most complete data & AI stack on the market, Databricks is well suited to be the strategic partner for our customers’ AI transformations. This will require a structured motion and credible representation to engage CEOs and their boards on their AI transformation strategy and to play a pivotal role in helping them realize scaled value from AI. This role will lead in expanding Databrick’s mindshare in the non-technical C-suite and overall share of wallet, leading to owning both the platform conversation and transformation mandate.

Objective of the role:

• Position Databricks as a strategic AI transformation thought partner to the C-suite, in addition to our established status as a tech partner to their organizations
• Establish trusted advisor status with LoB/functional leaders (e.g., CFO, CMO, etc.), advising on connecting LoB’s key outcomes and capabilities to specific technical use cases and solutions
• Operationalize seamless execution of the identified transformation objectives with customer teams, partners, and Databricks
• Lead the creation and activation of a select group of external AI Transformation leaders to serve as an Expert Advisory Council / C-suite user group

Responsibilities:

• For a limited group of the highest priority customers:
• Develop deep C-suite/SVP+ relationships at the customer & their main SIs and other strategic partners, execute on co-sell
• Co-create the AI Transformation Roadmap
• Ensure the successful translation of the roadmap from concept to deployment, and value realization by partnering with the FDE team and SIs
• For the broader customer set:
• Develop the engagement model with C-suite leaders, including programs/materials based on the above customer successes for wider enablement and repeatable execution
• Develop co-sell motions with strategic SIs and MBB/B4 consulting partners
• Develop scaled operating models with the FDE team and SIs to execute on transformations
• Cultivate broad Databricks and personal credibility within the target industry segment or LoB function in Databrick’s status as a trusted thought partner in AI transformation / scaled adoption and develop Databrick’s C-suite transformation narrative
• Develop and lead C-suite workshops to engage customer leadership on their AI transformations
• For Databricks:
• Identify, recruit, and engage recognized external C-suite leaders and visionaries in AI Transformation to form an Expert Advisory Council
• Lead the activities of the Council to provide strategic guidance and operational insights into leading-edge AI Transformation capabilities

Experience:

• At least 15 years of experience in digital/AI transformation in enterprises, either as an operator or consultant, with demonstrated successes in creating, architecting, leading, and scaling large-scale transformation mandates
• At least 5 years experience in working directly with enterprise C-suite to lead and execute against such transformations; built trusted relationships with these senior stakeholders
• Deep, practical experience in the opportunities, challenges, and solutions for AI transformations in at least one of the following industries: Healthcare/Life Sciences, Financial Institutions, Public Sector, Manufacturing, Retail, Consumer Goods, Technology, Media, Telecom
• Experience in developing and implementing operating models to support the transformations
• Worked extensively with partners (e.g. SIs) to implement the transformations
• Sufficient technical expertise to reliably and realistically inform the transformation objectives and timelines, and to establish credibility with technical leaders and teams

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

The Customer Experience (CX) team sits at the center of Instacart’s support ecosystem, serving our diverse community of consumers, shoppers, retailers, and advertisers through both direct support and scalable solutions. We partner closely with cross-functional teams across Product, Engineering, and Operations to surface insights from the front line, reduce friction in the customer journey, and shape future roadmaps.

We deliver empathetic, high-quality support through a blend of data-driven, operational excellence. By focusing on clear communication, critical thinking, and continuous improvement, we ensure that every customer interaction not only resolves the immediate issue but also consistently enhances the overall Instacart experience.

About the Job

• This role plays a vital part in supporting our consumers, shoppers, retailers, and advertisers. We are currently hiring for a variety of shifts, including morning, mid-day, and evening coverage, to ensure we provide seamless service throughout the day. Schedule flexibility—including availability for evenings, weekends, and holidays—is essential to meeting the diverse needs of our community.
• Handle live customer contacts (phone, chat, and/or email) for up to 100% of your scheduled time, consistently delivering clear, empathetic, and efficient support.
• Navigate and execute complex workflows using established tools, policies, and knowledge base content to resolve a wide range of order and account issues.
• Resolve edge cases by carefully following documented procedures, seeking guidance when needed, and escalating to the appropriate teams when issues fall outside standard paths.
• Conduct thorough investigations into customer issues—reviewing account history, order details, and prior interactions—to ensure accurate and fair outcomes.
• Create internal transfer tickets and document cases with clear, detailed notes so downstream teams have the context they need to resolve issues efficiently.
• Proactively identify patterns, pain points, and process gaps in day-to-day work, and provide concrete suggestions and recommendations to supervisors and pillar leadership.
• Act as a positive team player and informal leader by modeling best practices, sharing tips and insights with peers, and contributing to a supportive, inclusive team environment.
• Surface emerging issues and operational challenges (such as tooling bugs, policy ambiguities, or contact spikes) to leadership quickly and with clear examples, helping the team respond and adapt in real time.

About You

Minimum qualifications

• High school diploma or equivalent (some college or specialized training a plus)
• 1+ year in a customer-facing role (support, retail, hospitality, call center, etc.) with a track record of strong service
• Fluency in Spanish, both spoken and written
• Comfort handling live contacts for most of the day (phone, chat, and/or email) in a fast-paced, metrics-driven environment
• Exceptional written and verbal communication skills, including clear documentation of cases and transfers, attention to detail and ability to follow established workflows
• Problem-solving mindset with the ability to investigate issues, interpret account/order details, and make sound judgments within policy
• Emotional intelligence and resilience when dealing with upset or frustrated customers and complex situations
• Basic technical proficiency (navigating multiple systems, CRM tools, browser-based applications, and common productivity tools like Google Workspace)
• Schedule flexibility to support evenings, weekends, and holidays based on business needs
• Comfort working with AI-assisted tools and willingness to adopt new technologies that enhance customer support workflows and drive efficiency

Preferred qualifications

• Experience in a contact center or multi-channel support environment (phone + chat + email)
• Prior exposure to complex, policy-heavy workflows (e.g., financial services, logistics, e‑commerce, or marketplaces)
• Familiarity with CRM and contact center tools (Salesforce, Genesys/Ujet, Zendesk, etc.)
• Demonstrated experience surfacing trends or issues to leadership and proposing improvements
• Proven ability to work collaboratively on a team, share best practices, and provide peer support or informal mentorship

Work Schedule

• 40 hours per week.
• Regular Schedule:
• Wednesday to Sunday, 10:00 AM - 7:00 PM ET

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$20.67-$21.88 USD
WA
$19.71-$20.92 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$19.23-$20.19 USD
All other states
$17.31-$18.27 USD

As part of the Illustration team, you’ll put stylus to Cintiq and create promotional art that represents the essence of a Champion, thematic, or gameplay to millions of players. You will use your artistic eye and experience with dynamic lighting, form, and color to tell concise and evocative stories. By working with a team of dedicated illustrators, visual designers, writers, animators, and game developers, you will help decide and illustrate each character’s unique place in our universe.As a Senior Illustration Artist on the Riftbound team, you will play an important role in delivering high-quality card illustrations. Working closely with the Art Director and cross-disciplinary partners, you will help plan, brief, and deliver card art across multiple future sets, ensuring each illustration supports the creative vision, gameplay needs, and production standards. You will create clear art briefs and provide thoughtful, actionable feedback to external artists, guiding artwork from early concept through final, print-ready delivery. Drawing on a strong understanding of illustration fundamentals and visual storytelling, you will help maintain a consistent quality bar for Riftbound and contribute to creating memorable imagery within the League of Legends universe. Additionally, while working within the constraints of physical trading card production, you will apply your knowledge of print processes, color management, and readability to help ensure artwork reproduces beautifully and consistently at scale. You will collaborate closely with designers to ensure art reinforces gameplay goals, and with visual designers to ensure illustrations complement frames, typography, and other graphic elements. You will translate creative direction into clear, actionable briefs and artist-facing documentation, provide craft guidance and feedback to external partners, and collaborate with producers and other disciplines to deliver cohesive, compelling card sets. You will report to the project's Art Director.

Responsibilities

• Create clear, compelling art briefs that translate Riftbound’s artistic vision into actionable direction for external illustrators
• Provide thoughtful, craft-focused feedback to external artists, helping guide illustrations from concept through final delivery
• Apply strong judgment in illustration fundamentals, composition, color, and storytelling to elevate artwork quality
• Collaborate closely with the Art Director to understand, uphold, and contribute to Riftbound’s illustration art direction
• Help maintain consistency and quality across artwork while identifying opportunities to improve individual illustrations
• Ensure card art supports gameplay clarity, mechanics, and readability in close partnership with game designers
• Work with visual designers to ensure illustrations complement frames, typography, and other graphic elements
• Review artwork for consistency, polish, and fidelity to the League of Legends IP
• Support the planning and delivery of card art across multiple future sets, helping ensure creative goals and schedules are met
• Apply knowledge of print production, color management, and physical card constraints to deliver print-ready artwork
• Partner cross-functionally with producers, designers, external artists, and other disciplines to deliver cohesive, globally appealing card sets
• Share craft knowledge and provide feedback to teammates and external partners, contributing to a collaborative and supportive art team

Required Qualifications

• 6+ years of professional experience in illustration, or a related creative discipline
• Experience working with providing clear, actionable, and constructive artistic feedback for external vendors or outsourcing partners
• Strong illustration craft skills with a portfolio that demonstrates a broad range of artistic styles
• Strong foundation in illustration fundamentals, including anatomy, composition, lighting, color theory, and visual storytelling
• Experience creating clear creative briefs and working within established style guides and visual frameworks
• Experience with production pipelines for physical goods and print, including vendor collaboration and asset delivery
• Experience working within video game development pipelines, from concept through final implementation
• Ability to balance creative quality, production requirements, feedback, and deadlines across multiple pieces of artwork

Desired Qualifications

• BA in illustration, fine arts, or a related field (or equivalent practical experience)
• Knowledge of print processes, color management, and physical production constraints
• Familiarity with the League of Legends universe and its visual language

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.



It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Team

Twitch's Enterprise Platform & Technology (EPT) organization is looking for a Software Development Engineer II to build the systems where SAP meets AWS****— extending our enterprise ERP with cloud-native services and agentic AI to power Finance and enterprise functions across Twitch and Amazon. This is a hands-on engineering role where you'll work on SAP-side development (ABAP, CDS, RAP, OData) and AWS-native engineering (Lambda, Step Functions, MCP servers, Bedrock, CDK) — owning integrations end-to-end.

About the Role

You'll work at the intersection of SAP enterprise systems and modern cloud engineering — building AWS-hosted APIs and pipelines that talk to SAP, standing up agentic AI tooling (MCP servers, Bedrock agents, Claude-powered workflows) that automates Finance operations, and shipping production AWS services alongside SAP customizations. The business problems are well understood; how you solve them with SAP + AWS + AI is up to you. We need someone equally comfortable writing ABAP inside SAP GUI and Python/TypeScript infrastructure code against AWS — a full-stack enterprise engineer who ships across both worlds and raises the bar on automation.

You Will

SAP Engineering (~50%)

• Design, build, and maintain integrations between SAP (S/4HANA, BTP) and downstream systems — owning the full lifecycle from design through operations
• Write ABAP, SAP HANA SQL, and CDS views to implement business logic, reports, and data transformations within the SAP ecosystem
• Design, build, and maintain SAP APIs — OData services (SEGW / RAP), RESTful APIs, SOAP web services, and RFC-based interfaces — for consumption by external systems, Fiori apps, and AWS-hosted middleware

AWS & Agentic AI Engineering (~50%)

• Build and operate AWS-native services (Lambda, Step Functions, API Gateway, S3, DynamoDB, ECS/Fargate, Amazon ECR) that extend SAP capabilities beyond the traditional ERP boundary
• Deploy and manage AWS infrastructure using CDK (TypeScript/Python) — including CI/CD pipelines, IAM roles, VPC/VPCE connectivity to SAP, and multi-environment topology (beta/gamma/prod)
• Design, build, and ship agentic AI systems — MCP (Model Context Protocol) servers, Bedrock-based agents, and Claude-powered workflows — that automate Finance operations like reconciliations, reporting, variance analysis, and payout workflows
• Build data pipelines that move financial data between SAP, Redshift, and enterprise applications

Cross-cutting

• Collaborate with Finance, Accounting, and Tax stakeholders to translate business requirements into technical solutions delivered across SAP and AWS
• Own production systems end-to-end — deployment, monitoring, incident response, and iterative improvement
• Improve engineering practices on the team through code reviews, documentation, and mentoring

You Have

SAP

• 4+ years of hands-on SAP development experience (ABAP, HANA SQL, CDS views, BTP, or SAP integration technologies like BAPIs, RFC)
• Experience building integrations using File-Based and API-Based (REST, OData, SOAP) patterns
• Experience with the S/4HANA top-down development approach — CDS views (with associations, annotations, parameters) and AMDP classes to push data processing to HANA from the ABAP layer

AWS & Modern Engineering

• 3+ years of hands-on experience with AWS services (Lambda, S3, Step Functions, DynamoDB, IAM, API Gateway, or similar) — deploying and operating production workloads
• Proficiency in at least one modern language beyond ABAP — Python, TypeScript/JavaScript, or Java — with a demonstrated track record of shipping production code
• Experience with infrastructure-as-code (CDK, Terraform, or CloudFormation) — writing, deploying, and reviewing IaC in a team setting
• Demonstrated heavy use of AI tools (Claude, Copilot, Bedrock, or similar) integrated into your daily engineering workflow — code generation, data analysis, automation, and problem-solving

Shared

• Experience testing and debugging APIs using tools like Bruno or Postman — building request collections, handling authentication flows, and validating response contracts
• Understanding of OAuth 2.0 authorization flows (authorization code, client credentials) and OpenID Connect (OIDC) for securing API integrations
• Strong understanding of object-oriented design patterns (Factory, Strategy, Observer, Template Method) and SOLID principles
• Finance domain knowledge — familiarity with FI/CO, FI/CA, AP, AR or GL

Bonus Points

• Experience building AI-powered automations or agentic workflows in production — MCP servers, Bedrock agents, LangGraph, or similar
• Experience building Fiori applications using the RESTful ABAP Programming Model (RAP) — including business object definition, behavior implementation (managed, unmanaged, or hybrid), and service binding/exposure
• Experience in S/4HANA embedded analytics

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

**

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: TW9266

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually
$143,700-$194,400 USD
US, CA, San Francisco - Annually
$165,200-$223,600 USD
US, NY, New York - Annually
$158,100-$213,800 USD
US, CA, Irvine - Annually
$143,700-$194,400 USD
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Team

Twitch's Enterprise Platform & Technology (EPT) organization is looking for a Software Development Engineer II to build the systems where SAP meets AWS****— extending our enterprise ERP with cloud-native services and agentic AI to power Finance and enterprise functions across Twitch and Amazon. This is a hands-on engineering role where you'll work on SAP-side development (ABAP, CDS, RAP, OData) and AWS-native engineering (Lambda, Step Functions, MCP servers, Bedrock, CDK) — owning integrations end-to-end.

About the Role

You'll work at the intersection of SAP enterprise systems and modern cloud engineering — building AWS-hosted APIs and pipelines that talk to SAP, standing up agentic AI tooling (MCP servers, Bedrock agents, Claude-powered workflows) that automates Finance operations, and shipping production AWS services alongside SAP customizations. The business problems are well understood; how you solve them with SAP + AWS + AI is up to you. We need someone equally comfortable writing ABAP inside SAP GUI and Python/TypeScript infrastructure code against AWS — a full-stack enterprise engineer who ships across both worlds and raises the bar on automation.

You Will

SAP Engineering (~50%)

• Design, build, and maintain integrations between SAP (S/4HANA, BTP) and downstream systems — owning the full lifecycle from design through operations
• Write ABAP, SAP HANA SQL, and CDS views to implement business logic, reports, and data transformations within the SAP ecosystem
• Design, build, and maintain SAP APIs — OData services (SEGW / RAP), RESTful APIs, SOAP web services, and RFC-based interfaces — for consumption by external systems, Fiori apps, and AWS-hosted middleware

AWS & Agentic AI Engineering (~50%)

• Build and operate AWS-native services (Lambda, Step Functions, API Gateway, S3, DynamoDB, ECS/Fargate, Amazon ECR) that extend SAP capabilities beyond the traditional ERP boundary
• Deploy and manage AWS infrastructure using CDK (TypeScript/Python) — including CI/CD pipelines, IAM roles, VPC/VPCE connectivity to SAP, and multi-environment topology (beta/gamma/prod)
• Design, build, and ship agentic AI systems — MCP (Model Context Protocol) servers, Bedrock-based agents, and Claude-powered workflows — that automate Finance operations like reconciliations, reporting, variance analysis, and payout workflows
• Build data pipelines that move financial data between SAP, Redshift, and enterprise applications

Cross-cutting

• Collaborate with Finance, Accounting, and Tax stakeholders to translate business requirements into technical solutions delivered across SAP and AWS
• Own production systems end-to-end — deployment, monitoring, incident response, and iterative improvement
• Improve engineering practices on the team through code reviews, documentation, and mentoring

You Have

SAP

• 4+ years of hands-on SAP development experience (ABAP, HANA SQL, CDS views, BTP, or SAP integration technologies like BAPIs, RFC)
• Experience building integrations using File-Based and API-Based (REST, OData, SOAP) patterns
• Experience with the S/4HANA top-down development approach — CDS views (with associations, annotations, parameters) and AMDP classes to push data processing to HANA from the ABAP layer

AWS & Modern Engineering

• 3+ years of hands-on experience with AWS services (Lambda, S3, Step Functions, DynamoDB, IAM, API Gateway, or similar) — deploying and operating production workloads
• Proficiency in at least one modern language beyond ABAP — Python, TypeScript/JavaScript, or Java — with a demonstrated track record of shipping production code
• Experience with infrastructure-as-code (CDK, Terraform, or CloudFormation) — writing, deploying, and reviewing IaC in a team setting
• Demonstrated heavy use of AI tools (Claude, Copilot, Bedrock, or similar) integrated into your daily engineering workflow — code generation, data analysis, automation, and problem-solving

Shared

• Experience testing and debugging APIs using tools like Bruno or Postman — building request collections, handling authentication flows, and validating response contracts
• Understanding of OAuth 2.0 authorization flows (authorization code, client credentials) and OpenID Connect (OIDC) for securing API integrations
• Strong understanding of object-oriented design patterns (Factory, Strategy, Observer, Template Method) and SOLID principles
• Finance domain knowledge — familiarity with FI/CO, FI/CA, AP, AR or GL

Bonus Points

• Experience building AI-powered automations or agentic workflows in production — MCP servers, Bedrock agents, LangGraph, or similar
• Experience building Fiori applications using the RESTful ABAP Programming Model (RAP) — including business object definition, behavior implementation (managed, unmanaged, or hybrid), and service binding/exposure
• Experience in S/4HANA embedded analytics

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

**

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: TW9266

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually
$143,700-$194,400 USD
US, CA, San Francisco - Annually
$165,200-$223,600 USD
US, NY, New York - Annually
$158,100-$213,800 USD
US, CA, Irvine - Annually
$143,700-$194,400 USD
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Team

Twitch's Enterprise Platform & Technology (EPT) organization is looking for a Software Development Engineer II to build the systems where SAP meets AWS****— extending our enterprise ERP with cloud-native services and agentic AI to power Finance and enterprise functions across Twitch and Amazon. This is a hands-on engineering role where you'll work on SAP-side development (ABAP, CDS, RAP, OData) and AWS-native engineering (Lambda, Step Functions, MCP servers, Bedrock, CDK) — owning integrations end-to-end.

About the Role

You'll work at the intersection of SAP enterprise systems and modern cloud engineering — building AWS-hosted APIs and pipelines that talk to SAP, standing up agentic AI tooling (MCP servers, Bedrock agents, Claude-powered workflows) that automates Finance operations, and shipping production AWS services alongside SAP customizations. The business problems are well understood; how you solve them with SAP + AWS + AI is up to you. We need someone equally comfortable writing ABAP inside SAP GUI and Python/TypeScript infrastructure code against AWS — a full-stack enterprise engineer who ships across both worlds and raises the bar on automation.

You Will

SAP Engineering (~50%)

• Design, build, and maintain integrations between SAP (S/4HANA, BTP) and downstream systems — owning the full lifecycle from design through operations
• Write ABAP, SAP HANA SQL, and CDS views to implement business logic, reports, and data transformations within the SAP ecosystem
• Design, build, and maintain SAP APIs — OData services (SEGW / RAP), RESTful APIs, SOAP web services, and RFC-based interfaces — for consumption by external systems, Fiori apps, and AWS-hosted middleware

AWS & Agentic AI Engineering (~50%)

• Build and operate AWS-native services (Lambda, Step Functions, API Gateway, S3, DynamoDB, ECS/Fargate, Amazon ECR) that extend SAP capabilities beyond the traditional ERP boundary
• Deploy and manage AWS infrastructure using CDK (TypeScript/Python) — including CI/CD pipelines, IAM roles, VPC/VPCE connectivity to SAP, and multi-environment topology (beta/gamma/prod)
• Design, build, and ship agentic AI systems — MCP (Model Context Protocol) servers, Bedrock-based agents, and Claude-powered workflows — that automate Finance operations like reconciliations, reporting, variance analysis, and payout workflows
• Build data pipelines that move financial data between SAP, Redshift, and enterprise applications

Cross-cutting

• Collaborate with Finance, Accounting, and Tax stakeholders to translate business requirements into technical solutions delivered across SAP and AWS
• Own production systems end-to-end — deployment, monitoring, incident response, and iterative improvement
• Improve engineering practices on the team through code reviews, documentation, and mentoring

You Have

SAP

• 4+ years of hands-on SAP development experience (ABAP, HANA SQL, CDS views, BTP, or SAP integration technologies like BAPIs, RFC)
• Experience building integrations using File-Based and API-Based (REST, OData, SOAP) patterns
• Experience with the S/4HANA top-down development approach — CDS views (with associations, annotations, parameters) and AMDP classes to push data processing to HANA from the ABAP layer

AWS & Modern Engineering

• 3+ years of hands-on experience with AWS services (Lambda, S3, Step Functions, DynamoDB, IAM, API Gateway, or similar) — deploying and operating production workloads
• Proficiency in at least one modern language beyond ABAP — Python, TypeScript/JavaScript, or Java — with a demonstrated track record of shipping production code
• Experience with infrastructure-as-code (CDK, Terraform, or CloudFormation) — writing, deploying, and reviewing IaC in a team setting
• Demonstrated heavy use of AI tools (Claude, Copilot, Bedrock, or similar) integrated into your daily engineering workflow — code generation, data analysis, automation, and problem-solving

Shared

• Experience testing and debugging APIs using tools like Bruno or Postman — building request collections, handling authentication flows, and validating response contracts
• Understanding of OAuth 2.0 authorization flows (authorization code, client credentials) and OpenID Connect (OIDC) for securing API integrations
• Strong understanding of object-oriented design patterns (Factory, Strategy, Observer, Template Method) and SOLID principles
• Finance domain knowledge — familiarity with FI/CO, FI/CA, AP, AR or GL

Bonus Points

• Experience building AI-powered automations or agentic workflows in production — MCP servers, Bedrock agents, LangGraph, or similar
• Experience building Fiori applications using the RESTful ABAP Programming Model (RAP) — including business object definition, behavior implementation (managed, unmanaged, or hybrid), and service binding/exposure
• Experience in S/4HANA embedded analytics

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

**

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: TW9266

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually
$143,700-$194,400 USD
US, CA, San Francisco - Annually
$165,200-$223,600 USD
US, NY, New York - Annually
$158,100-$213,800 USD
US, CA, Irvine - Annually
$143,700-$194,400 USD
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Partnering with stakeholders across the Technical Services (post-sales support) team, Analytics, Finance, and other teams around the business, this role surfaces key insights to drive business decision-making. The Business Analyst will own recurring business reporting cadences, support strategic and ad-hoc analysis, and help translate complex operational data into clear recommendations for leaders across the organization.

This role requires strong analytical and technical skills, operational rigor, an ability to work across multiple functional areas, and a data-first mindset in a fast-paced environment. The ideal candidate is passionate about understanding and communicating customer experience and business performance through data, and is comfortable balancing repeatable operational reporting with deeper analytical work.

We are looking to speak to candidates who are based in the eastern timezone and ideally can go into the office for our hybrid working model.

Responsibilities

• Own recurring business reporting cadences and deliver high-quality, on-time reporting materials for leadership reviews, performance reporting, and operational planning
• Conduct a thorough first pass of the data for each deliverable by identifying meaningful trend changes, anomalies, open questions, and areas that warrant deeper follow-up, so reporting is paired with insight rather than just raw metrics
• Drive analyses of Technical Services business processes, service performance, pricing models, deal structures, and other operational topics; highlight actionable insights and communicate trends that help the business grow and scale
• Support recurring financial, forecast, and capacity-related analysis in partnership with Finance and cross-functional stakeholders
• Partner closely with Analytics, Data Engineering, and Data Architecture teams to ensure data is ingested, cleaned, configured, and documented in a consistent and accurate manner
• Consult with stakeholders on what data and reporting they need to measure performance and evaluate initiatives; design and build dashboards that empower stakeholders to self-serve according to business requirements
• Translate analyses into concise narratives, recommendations, and reporting that can be consumed by both technical and non-technical audiences, including senior leadership
• Balance recurring reporting commitments with scoped strategic and ad-hoc analyses as priorities require

Skills & Attributes

• 5+ years of hands-on analytics and business reporting experience (or 3+ years with an MBA or equivalent degree), ideally within or partnering with customer-facing organizations
• Skilled at cleaning, transforming, and blending data via programmatic methods such as Python and/or SQL
• Strong understanding of sales and services processes, especially in SaaS or subscription-based businesses, and experience applying data analysis techniques to business performance questions
• Experience reporting on Salesforce data
• Experience working with senior management and presenting to senior or executive leadership
• Ability to query, transform, and analyze raw data, draw conclusions, and develop actionable recommendations
• Strong instinct for identifying data signals, trend changes, and potential anomalies, and for turning those observations into focused follow-up questions or recommendations
• Experience creating automated dashboards designed for stakeholder self-service in Tableau
• Effective at communicating technical concepts and data stories to non-technical audiences
• Able to evaluate competing priorities and tradeoffs within own responsibilities, manage workload effectively, and meet deadlines
• Experience with Technical Support businesses and/or products is a major plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 3273523525

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. You will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your territory. By understanding their unique needs, you will develop a customised solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast across Sydney.

This is a field sales opportunity. Candidates must live locally to Sydney, Australia or be willing to relocate.

About this roll*: (Responsibilities)

• Generate list of prospective restaurants and manage the entire sales cycle from prospecting, initial call to close (experience with self-sourcing clients is a huge plus)
• Conduct demos and develop a solution that best meets the prospect’s needs
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position Toast in the market

Do you have the right ingredients*? (Requirements)

• 1+ years experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
• Founder mentality to work on 0-1 deals, and ability (and enjoyment) to navigate ambiguity, balance competing priorities, and thrive in a fast-paced and new environment
• Since this is a field position, you must have reliable transportation (we will reimburse for mileage)
• Strong communication, organisational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, and flexible
• General technical proficiency with software

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid WorkingWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Retail Sales Enablement Manager, you'll partner closely with your enablement peers and cross-functional partners to build and deliver enablement programs that set new hires up to succeed and equip Retail Account Executives with the ongoing training and resources they need to sharpen their sales process and stay a step ahead in an evolving retail industry and competitive landscape.

A day in the life (Responsibilities)

• Create, schedule, deliver, and sustain technical and sales enablement programs that accelerate new hire and ramping AE readiness on sales process, competitive positioning, and retail-segment use cases.
• Design and facilitate engaging training experiences, including classroom-style sessions, certifications, role-plays, mock pitches, on-demand learning (Workramp LMS), and occasional onsite events.
• Develop and maintain enablement content such as playbooks, cheat sheets, battle cards, frameworks, and sales tool resources.
• Partner with cross-functional stakeholders to ensure training programs align with product roadmap, go-to-market priorities, and sales leadership goals.
• Translate complex technical concepts into clear, sales-ready messaging that improves AE effectiveness in customer conversations.
• Reinforce best practices for sales tools (CRM, demo environments, automation platforms) to maximize AE efficiency.
• Support sales leadership in driving performance metrics, ensuring new hire cohorts achieve ramp milestones, sales targets, and OKRs.
• Maintain and evolve enablement resources, recurring programs, and training materials to ensure ongoing effectiveness and scalability.

What you'll need to thrive (Requirements)

• 2+ years of direct sales experience with a track record of high performance; prior enablement, training, or marketing experience a plus
• Proven ability to coach, mentor, and provide actionable feedback to sales professionals
• Familiarity with sales methodologies (e.g., Sandler, SPIN, Challenger, MEDDPICC) and demonstrated success in driving adoption
• Strong project management skills with experience creating enablement or training materials
• Excellent communication and presentation skills with the ability to command an audience and influence outcomes
• Data-driven mindset with the ability to analyze performance metrics and identify strengths and areas for improvement in sellers
• Strong decision-making, problem-solving, and execution abilities
• Ability to work independently, manage distributed teams, and pivot quickly in a fast-changing environment
• Systems/Tools proficiency: Salesforce (or similar CRM), Google Sheets, conversational intelligence platforms, and email engagement tools
• Willingness to travel occasionally (roughly 4x/year)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The starting pay rate for this role is below. Please note that there is no range for this role; the rate listed below is the only rate. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A
$98,000-$157,000 USD
Zone B
$85,000-$136,000 USD
Zone C
$76,000-$122,000 USD
How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid WorkingWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).

------

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.