All Game Designers at Riot have a base set of skills: you design, tweak, and optimize the player experience. Your analytical skills, player insight, and creativity aid in crafting in- and out-of-game experiences that engage and surprise players.

As a Senior Technical Game Designer on an unpublished R&D product, you excel in designing exceptional experiences with high novelty and filled with unique challenges to overcome. You partner with other designers, artists, and engineers to create and iterate on a variety of memorable content types for players. You will also help designers and engineers build and expand our engine capabilities creating powerful tools that can empower other designers to create their own unique experiences. You will partner closely with designers and engineers to translate ambitious creative visions into actionable, scalable technical designs. Through a mix of mentorship and content reviews, you also ensure that local designers are building the game with strong technical rigor. Reporting directly to the Lead Technical Designer, your contributions will elevate the capabilities of the entire team on this ambitious project.

Responsibilities:

• Work collaboratively to design, prototype and deliver compelling player experiences from the beginning to the end of an activity.
• Be a hands-on owner for a portion of systems and other content that pushes for novel, unique, and challenging player experiences.
• Collaborate with engineering to define the technical strategy and execution of content systems and reusable content tools
• Build out solutions to design problems that require a deep level of technical expertise and leaving those problems with the ability to teach others how to work in those spaces in the future.
• Develop, advocate, and enforce a system of organizational excellence in content creation that allows for the long-term sustainability of software without being cumbersome to rapid prototyping culture.
• Implement gameplay workflows and tools within Unreal Engine to enable designers and artists to rapidly prototype and iterate.
• Proactively identify technical risks, develop mitigation strategies, and communicate clearly with team leadership and stakeholders.
• Ensure high-quality implementation of complex gameplay systems, promoting performance, scalability, and maintainability.

Required Qualifications:

• 5+ years of experience in professional Technical Game Design or related Tech Design or Engineering roles
• 2+ years of experience in content design in real-time games
• Proven experience shipping high-quality titles using Unreal Engine, demonstrating expertise in Blueprints, scripting, and technical workflows
• Experience with C++ and C#
• Deep understanding of gameplay system architecture, online networking, and AI behaviors
• Excellent communication and collaboration skills with experience working cross-functionally between engineering, test, production, art, and design

Desired Qualifications:

• Experience working on a live product
• Experience with technical optimization and performance profiling within Unreal Engine

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.



It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Note for US Citizens: typically the IRS will not tax the first $126,500 USD you earn abroad under the Foreign Earned Income Exclusion

All Game Designers at Riot have a base set of skills: you design, tweak, and optimize the player experience. Your analytical skills, player insight, and creativity aid in crafting in- and out-of-game experiences that engage and surprise players.

As a Senior Technical Game Designer specializing in core gameplay on an unpublished R&D product, you excel in designing mechanics and systems for gameplay-centric experiences. You will also help designers and engineers build and expand our engine capabilities creating powerful tools that can empower other designers to make satisfying core gameplay. You will partner closely with designers and engineers to translate ambitious creative visions into actionable, technically sound designs. Through a mix of mentorship and content reviews, you also ensure that local designers are building the game with strong technical rigor. Reporting directly to the Lead Technical Game Designer, your contributions will elevate the capabilities of the entire team on this ambitious project.

Responsibilities:

• Design and implement content as a vanguard in the most technical areas of player actions, game mechanics, and systems
• Build out solutions to design problems that require a deep level of technical expertise and consistently advance the team's knowledge of how to work in those spaces in the future.
• Playtest the game regularly, constructively providing and processing feedback to identify and drive ongoing improvements.
• Collaborate with engineering to define the technical strategy and execution of gameplay systems and gameplay mechanics.
• Develop, advocate, and enforce a system of organizational excellence in content creation that allows for the long-term sustainability of software while supporting a rapid prototyping culture.
• Implement gameplay workflows within Unreal Engine to enable designers to rapidly prototype and iterate.
• Proactively identify technical risks, develop mitigation strategies, and communicate clearly with team leadership and stakeholders.
• Ensure high-quality implementation of complex gameplay systems, promoting performance, scalability, and maintainability.

Required Qualifications:

• 5+ years of experience in professional Technical Game Design or related Tech Design or Engineering roles
• 2+ years of experience in either gameplay mechanics or gameplay feel in real-time games
• Proven experience shipping high-quality titles using Unreal Engine, demonstrating expertise in Blueprints, scripting, and technical workflows
• Experience with C++ or C#
• Deep understanding of gameplay system architecture, online networking, and gameplay mechanics
• Excellent communication and collaboration skills with experience working cross-functionally between engineering, test, production, art, and design

Desired Qualifications:

• Experience working on a live product
• Experience with technical optimization and performance profiling within Unreal Engine.

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.



It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

As a Game Designer, you will design, tweak, and optimize the player experience. Your analytical skills, player insight, and creativity aid in crafting in- and out-of-game experiences that engage and surprise players. You will collaborate with interdisciplinary teams and work with every tool at hand to innovate and iterate player-focused designs that'll delight millions around the world.

As a Sr. Manager, Game Design on an unpublished R&D product, you will help decipher one of Riot’s next big bets. You will help prove an innovative game concept in the early stages of development. You’ll partner with other designers, artists, and engineers to innovate and iterate player-focused designs that aim at delivering a groundbreaking experience. As a you’ll participate in the hiring process of the multiple design teams, manage the team to ensure consistent quality across all, and mentor designers in their professional development. You will report to the Director of Game Design on the team.

Responsibilities:

• Build and manage multiple teams of designers spanning multiple design sub-disciplines.
• Coach, manage, and mentor design teams tackling multiple design challenges
• Work collaboratively with the Design team and Meerkat Leads to create a great holistic experience
• Create clear design documentation that can be evaluated and implemented by non-designers
• Help guide the project from pre-production to launch and ongoing live support

Required Qualifications:

• 4+ years of experience managing design teams
• 8+ years of professional experience working in game design
• Has owned major feature work including directing multi-discipline teams
• Experience working in the early-prototype phase of development on at least one game

Desired Qualifications:

• Experience with game engines (i.e. Unreal, Unity, etc.)

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.



It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

AI AT ZAPIER At Zapier we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Our Parks and Recreation Director will oversee the recreational programs put on by our county's sports facilities, community centers or other institutions, plus manage all public park facilities. You will plan, organize and direct the operations of sports and fitness programs, activities and services. This involves working on publicity and finances for the programs, and managing coaches and other individuals involved in running the activities. DUTIES AND RESPONSIBILITIES Plan Programs We are looking for a creative, energetic Director to assess the recreation requirements of the community or organization, and plan new and existing activity program that meets those needs. You will communicate with community members, and research various sport and recreation programs. You will ensure that a variety of sport, recreation and cultural programs are planned and implemented, and over time evaluate the effectiveness of these programs and identify future needs. Implement Programs You will implement recreation programs and ensure that they are being taken advantage of and are successful. Today, many of our programs have high enrollment, but a few programs have low interest. We would like someone to research these high and low performing programs and develop creative ways to continue reaching our community. You will also create and manage schedules for activities and facilities. Develop and Maintain Budget You will be responsible for managing a $1,000,000 annual budget with the initative to raise additional funds from the community. You will prepare a recreation program budget for the following year and ensure that is adhered to. You will also prepare financial and program reports concerning programs, costs, participant numbers and equipment and facility use to be reviewed by the county. Promote Activities You will also promote the programs under your department through an active community relations campaign. You arrange for advertising of programs, as needed, and maintain constant community engagement. RECREATION DIRECTOR SKILLS A successful person in this role will be highly detail-oriented, a creative thinker, and resourceful. You must have a passion for serving and working with and leading all kinds of people. Core skills: - 5+ years of Parks and Recreation experience working in a Director-level role - Demonstrated experience developing programs that meet community needs - Experience managing an annual budget of $1,000,000 with additional skills in community fundraising - Proficient with Microsoft Office applications including Word, Excel & Publisher - Excellent written and oral communication skills - Experience managing a team of 10+ coordinators and specialists - Effective decision-making and negotiation skills Advanced skills: - Knowledge of emergency procedures, First Aid and CPR - Knowledge of the management and operation of recreation facilities and equipment - Understanding of coaching theory and practice APPLICATION DEADLINE: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company. This role is open to candidates based in European time zones. You can work from anywhere within any European time zone. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do - Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery - Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit - Partner with our engineering team to document and reproduce bugs - Surface trends and insights from customer feedback to the team at large to inform product choices - Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations Requirements - Passion about technology, quality, and Linear’s mission - Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users. - Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile). - Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role. - Based in a European time zone. What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites - Remote-first with no required commute Learn how we think and work - A story about our mission: Read Me - Building our teams: Why and how we do work trials at Linear - How we work: Designing remote work at Linear - How Linear uses Linear: How our Customer Experience team works in Linear - A video series: Conversations on Quality - Our recent Series C Fundraise and Giving our team liquidity Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company. This role is open to candidates based within . and Canada Eastern or Central time zones. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do - Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery - Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit - Partner with our engineering team to document and reproduce bugs - Surface trends and insights from customer feedback to the team at large to inform product choices - Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations Requirements - Passion about technology, quality, and Linear’s mission - Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users. - Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile). - Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role. - Based in . or Canada Eastern or Central time only What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites - Remote-first with no required commute Learn how we think and work - A story about our mission: Read Me - Building our teams: Why and how we do work trials at Linear - How we work: Designing remote work at Linear - How Linear uses Linear: How our Customer Experience team works in Linear - A video series: Conversations on Quality - Our recent Series C Fundraise and Giving our team liquidity Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

A company is hiring Remote Video Specialists to review and monitor video footage from home, and NO experience is required!
💻 Non-phone job
📅 Monday-Friday only
⏰ 8am-5pm EST
💲 Pays $15-$16 per hour
🚫 No weekends
They’re looking for people who are detail-oriented, organized, and can review video content for accuracy and policy compliance.
Basic Microsoft Word, Excel, and Outlook skills are needed.
These kinds of beginner-friendly remote jobs usually fill FAST.
Leave video in the comments for the details.

As an Influencer Manager II, you will join an Unpublished R&D game team to help identify, support, and scale our launch creator roster that will spark growth and shape an emerging culture for a new product. Launching a new game from Riot means architecting an aspirational creator economy from scratch that rewards those who participate and inspires others to get on stage to perform.

You think in terms of who - and what - will be influential in our player's lives, as well as generating the most entertaining content. You will anticipate where the next cultural shifts will happen—from emerging platforms to novel participation formats—and ideate on reward systems that drive engagement and innovation. You will maintain tight feedback loops with influencers to ensure we build a "stand out" culture where play of all kinds choose to play and create content because it is both aspirational and beneficial to their careers.

You are comfortable building in ambiguous spaces and wearing many hats on a small, cross-functional team.

Responsibilities

• Curate, evolve, and manage our influencer roster: Identify influencers at all levels who would love our game; own the relationships yourself (or through agencies); continuously identify and bring in new talent; build a database of humans we are - or want to - build relationships with
• Manage Influencer Campaigns: You will be the primary human helping architect and manage our influencer campaigns for launch and beyond
• Think Programmatically: Develop and manage long-term reward structures that power constant content creation and engagement over one-off campaigns or preview events
• Global VIP Partner Identification: Identify the global celebrities and cultural leaders we should partner with for launch and beyond
• Cross-Functional Advocacy: Partner with the game team to advise on features that empower creators to make the most broadly entertaining content
• Operationalization: Stand up early influencer operations: processes, toolkits, and workflows

Required Qualifications

• 3+ years' experience managing creator ecosystems, influencer strategies, or high-profile talent partnerships within gaming, entertainment, or sports
• A global student of the game: Strong understanding of creator ecosystems, emerging formats, and content 'metas' around the world
• Pop culture pickled: You’ve been brined in other industries, cultures, and communities, keen to import innovative ideas and practices from the outside world; you have a good handle on current and emerging celebrities, athletes, and tier 1 influencers, as well as their impact on pop culture

For this role, you'll find success through craft expertise, a collaborative spirit, and creating strategies that prioritizes the delight of players. We will look at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.



It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations" Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara’s Installation Specialists are on the front lines of ensuring customers successfully deploy our hardware and technology at scale. In this role, you will oversee customer engagements with installation partners, provide onsite management for complex deployments, and proactively de-risk projects to deliver smooth, high-quality installations. You’ll work closely with customers, partners, and cross-functional teams to ensure every project drives adoption and long-term value.

This role is ideal for someone with ~4 years of experience in project management, installation oversight, or field services who thrives in fast-paced, customer-facing environments.

This is a remote position open to candidates residing in Mexico, you should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will:

• Monitor customer installation milestone progress in collaboration with Samsara Implementation Consultant, spearheading prompt resolution to issues, installation challenges, partner and project complexities while ensuring quality standards are always met.
• Serve as a point of contact for escalations and troubleshooting during install phases.
• Monitor CSAT related to installations and resolve root causes of dissatisfaction.
• Assist partners in building project-specific installation guides using Samsara best practices and deliver onsite training to installer technicians on project specific requirements
• Coordinate with installation vendors to ensure work is completed on time, on budget, and to Samsara’s quality standards
• Provide onsite oversight for large or complex deployments, including site readiness checks, site-level access and communication channels with installers, real-time troubleshooting, and onsite quality checks
• Perform first of kind installations on complex customer projects, serving as the hands on technical expert
• Identify risks early, propose mitigation strategies, and keep projects on track
• Capture lessons learned from each project to improve processes and drive continuous improvement with installation partners
• Collaborate with internal teams (Customer Success, Implementation, and Product) to escalate, share feedback, and enhance the installation experience
• Ensure compliance with safety standards and Samsara best practices throughout the installation lifecycle
• Ensure that the Statement of Work (SOW) is fully aligned to the project’s installation requirements
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for this role:

• High school diploma required, advanced degree preferred.
• Must have valid driver's license and be insurable
• 4+ years experience managing vehicle and/or hardware technology.
• Prior vehicle installation or up-fitter experience preferred (e.g. experience installing emergency lighting, two-way mobile radios, GPS equipment, antennas or other electrical equipment).
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications, for on-road and off-road vehicles and yellow iron equipment.
• Basic understanding of electronics and electrical systems.
• Experience in field operations coordination, implementation, and technical deployment.
• Strong attention to detail with the ability to manage multiple projects in parallel.
• Excellent communication and stakeholder management skills.
• Fluent in English (verbal and written).
• Comfortable in a dynamic, fast-paced environment with cross-functional collaboration.
• Customer travel is expected up to 50-70%, including weekends and overnight stays.

An ideal candidate also:

• Can develop professional customer-facing documentation and communicate effectively in ambiguous, fast-paced work environments
• Has strong bias for standardization & automation, the ability to think big, with insistence on high standards.
• Thrives in a fast-paced and change-heavy environment.
• Possesses strong problem-solving skills and a continuous improvement mindset.
• Has familiarity or hands-on experience with AI tools to drive operational efficiency.

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [accessibleinterviewing@samsara.com](mailto:accessibleinterviewing@samsara.com) or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.