About the Role:

The impact you will have:

• Run the startup program: Own the day-to-day operations of the program, including applicant intake, evaluation, scoring, routing, and offer decisions, with precise tracking of every applicant, commitment, and outcome. Run it on AI automation built with Databricks AI tooling such as Omnigent, Unity Gateway, Agent Bricks, etc. Strong, hands-on proficiency with these tools is a requirement, not just knowing your way around them.
• Bring programmatic discipline: Own the trackers, the automation, the quality bar, and the follow-through so that nothing falls through the cracks.
• Be technical with founders: Hold real technical conversations with early-stage founders about their models, agents, data, and automation, and where Databricks and Neon fit. Earn their trust by being credible on the technology, not by pitching.
• Build and prototype: Build the automation and internal tooling that runs the program, and stay hands-on with the same AI tools founders use, so you can assess their technical ideas from a place of experience. This is developer relations at its most technical: close to the code and close to the builders.
• Assess and translate: Assess each founder's technical capability and the strength of their idea, and carry what you learn back to Product and to Databricks Ventures.
• Run founder and investor events: Design and run a regular calendar of founder and investor gatherings in San Francisco, including dinners, workshops, office hours, and demo-day tie-ins. Partner with the events and platform teams at leading venture firms to co-produce these gatherings, and build durable relationships with those teams that deepen over time.
• Represent Databricks in the ecosystem: Show up as a founder-first, technically credible presence at founder and investor events, and grow into being one of the faces of Databricks across the venture community.
• Grow into ownership: Work alongside Databricks Ventures on how we engage founders across the full arc of their journey, from a first look at their technology and ideas to whatever they build next, and grow into broader ownership of the startup function as you build trust and results.

What we look for:

• Genuinely technical with AI. You build. You can prototype an automation, reason about an agent architecture, and get into the details of a founder's stack without hand-waving.
• A programmatic operator with an obsessive eye for detail. You run complex, multi-track programs without dropping a thread.
• The developer-relations instinct. You earn credibility with builders by being one, and you can explain and teach hard technical ideas clearly.
• Comfortable around early-stage founders and investors, and ready to build relationships with top venture firms, starting with their events teams and growing toward their partners.
• Experience helping design and run events that people actually want to attend.
• Comfort switching between hands-on technical work, operational execution, and strategic thinking in the same day.
• Based in San Francisco. This role requires regular in-person time with founders and investors in the Bay Area.
• Empathy for founders and a long view of their careers. You understand that a founder's first company is rarely their last.
• Nice to have: a background as a founder, an early engineer, or a forward-deployed or solutions engineer; experience in B2B SaaS, AI and data infrastructure, or developer ecosystems.

Why this role is on the menu

• Own PCR intake end-to-end: validate problem statements, assess routing, and make sure everything is clean before it hits a vertical pod
• Handle Tier 2 triage, the judgment calls that go beyond what the automated system can resolve on its own
• Write and maintain PEPs, using AI-assisted drafts as your starting point and owning the quality, accuracy, and stakeholder fit of the final version
• Drive launch readiness in your assigned area, coordinating with stakeholders so the people who depend on launches aren't caught off guard
• Pull together customer signal and quality data into structured summaries that feed the Horizontal's intelligence work
• Run PRDs through the PRD enabler and deliver results to POMs and Product with clear framing, not just raw output
• Surface at least one cross-domain insight to the Horizontal per deployment — you're in a unique position to see patterns across pods, and that's part of the job
• Use AI as a real part of your workflow: for triage, drafting, research, onboarding — and always edit before you share
• Build the kind of cross-domain product sense across your rotations that's the foundation for cluster ownership at L5

The secret ingredients we're looking for

• Bachelor’s degree or equivalent practical experience.
• 4+ years in product operations, project management, business analytics, or related field, preferably in a technology or product-driven environment.
• Hands-on experience with Jira or a similar project management tool
• Strong analytical skills, with hands-on experience in SQL and proficiency with Excel and/or Google Sheets.
• Demonstrated use of AI-driven or automation tools to streamline operations.
• Proven ability to collaborate across functions, communicate effectively, and advocate for customers.

• Experience in go-to-market planning or product launch operations.
• Prior success in a tech, SaaS, consumer product, or marketplace company.
• Familiarity with BI and data visualization platforms (e.g., Mode, Looker, Tableau).
• Experience establishing customer feedback mechanisms to drive process or product improvements.
• Demonstrated initiative and ownership for cross-team process improvements or automations.

Why this role is on the menu

• Own PCR intake end-to-end: validate problem statements, assess routing, and make sure everything is clean before it hits a vertical pod
• Handle Tier 2 triage, the judgment calls that go beyond what the automated system can resolve on its own
• Write and maintain PEPs, using AI-assisted drafts as your starting point and owning the quality, accuracy, and stakeholder fit of the final version
• Drive launch readiness in your assigned area, coordinating with stakeholders so the people who depend on launches aren't caught off guard
• Pull together customer signal and quality data into structured summaries that feed the Horizontal's intelligence work
• Run PRDs through the PRD enabler and deliver results to POMs and Product with clear framing, not just raw output
• Surface at least one cross-domain insight to the Horizontal per deployment — you're in a unique position to see patterns across pods, and that's part of the job
• Use AI as a real part of your workflow: for triage, drafting, research, onboarding — and always edit before you share
• Build the kind of cross-domain product sense across your rotations that's the foundation for cluster ownership at L5

The secret ingredients we're looking for

• Bachelor’s degree or equivalent practical experience.
• 4+ years in product operations, project management, business analytics, or related field, preferably in a technology or product-driven environment.
• Hands-on experience with Jira or a similar project management tool
• Strong analytical skills, with hands-on experience in SQL and proficiency with Excel and/or Google Sheets.
• Demonstrated use of AI-driven or automation tools to streamline operations.
• Proven ability to collaborate across functions, communicate effectively, and advocate for customers.

• Experience in go-to-market planning or product launch operations.
• Prior success in a tech, SaaS, consumer product, or marketplace company.
• Familiarity with BI and data visualization platforms (e.g., Mode, Looker, Tableau).
• Experience establishing customer feedback mechanisms to drive process or product improvements.
• Demonstrated initiative and ownership for cross-team process improvements or automations.