We're looking for a creative Thumbnail Designer who knows how to make people stop scrolling and click.
This isn't a role for someone who only follows instructions. We want someone who can think independently, come up with fresh ideas, and understand what makes a thumbnail stand out.
You'll often receive only a video title, concept, or rough direction. From there, we expect you to use your own creativity to develop eye-catching, clickable thumbnails that increase curiosity and encourage viewers to click.

CUSTOMER SUCCESS & SUPPORT SPECIALIST (B2B) - BRAZIL Full-time (40 hrs/week) | Remote | Brazil Join The Global Talent Co.’s Talent Network: THE ROLE Join a fast-growing North American company providing ready-to-heat meal solutions to organizations across corporate offices, healthcare facilities, schools, and residential communities. We’re looking for a Customer Success & Support Specialist who combines strong customer communication with hands-on support and operational ownership. You’ll support business clients throughout their day-to-day experience, managing support tickets, order-related requests, account updates, and operational issues from initial contact through final resolution. You’ll also work closely with Operations, Logistics, Fulfillment, and Customer Experience teams to ensure clients receive accurate, timely, and professional support. This is not a traditional call center role. A single issue may impact hundreds of meals, multiple stakeholders, and important service commitments. Success requires excellent written English, strong attention to detail, confidence using CRM and ticket management platforms, and the ability to manage multiple priorities in a fast-paced environment. POSITION Customer Success & Support Specialist (Full-Time) We’re seeking a highly organized and customer-focused professional to support business clients through ticket management, order support, account maintenance, client communication, and operational issue resolution. The ideal candidate has hands-on customer support experience, enjoys building strong client relationships, and takes ownership of every case until it is fully resolved. RESPONSIBILITIES CUSTOMER SUPPORT & TICKET MANAGEMENT - Manage high-volume customer inquiries through email, live chat, and ticket management platforms. - Respond to customer requests professionally, accurately, and within established SLA targets. - Maintain complete and detailed documentation for every ticket and customer interaction. - Prioritize cases based on urgency, business impact, and operational requirements. - Own customer cases from initial contact through final resolution. - Keep clients proactively informed throughout the resolution process. - Manage multiple customer conversations while maintaining service quality and accuracy. ORDER SUPPORT & ACCOUNT MANAGEMENT - Process order entries, updates, modifications, cancellations, replacements, credits, refunds, and account changes. - Investigate missing, delayed, damaged, or incorrect deliveries. - Monitor active orders and proactively communicate status updates. - Maintain accurate customer records, delivery details, account preferences, and case history. - Support onboarding and account setup for new business clients. - Coordinate appropriate resolutions with Logistics, Fulfillment, and Operations teams. CLIENT COMMUNICATION & RELATIONSHIP SUPPORT - Respond to inquiries related to orders, billing, deliveries, subscriptions, products, and account management. - Deliver empathetic, professional, and solution-oriented written communication. - Build trusted relationships with business clients by understanding their operational needs. - Use approved SOPs, macros, templates, and knowledge base resources. - Provide proactive communication during service disruptions, delays, and operational incidents. ESCALATION MANAGEMENT & CROSS-FUNCTIONAL COLLABORATION - Gather complete order, shipment, account, and customer information before escalating cases. - Clearly document the issue, actions already taken, urgency, and business impact. - Partner closely with Operations, Logistics, Fulfillment, Product, and Customer Experience teams. - Follow up on escalated cases until successful resolution. - Proactively identify and communicate recurring operational risks or service failures. PROCESS IMPROVEMENT & KNOWLEDGE MANAGEMENT - Identify recurring customer issues, ticket trends, and operational gaps. - Recommend improvements to workflows, internal documentation, and customer communications. - Support the testing and refinement of new tools and support processes. - Contribute to knowledge base articles, SOPs, templates, and internal support resources. REQUIREMENTS REQUIRED - 3+ years of experience in Customer Support, Client Support, Customer Success, Customer Experience, Account Support, or a similar customer-facing role. - Experience supporting high-volume customer interactions via email, live chat, and ticket management platforms. - Experience using CRM platforms such as HubSpot, Salesforce, Zoho, Microsoft Dynamics, Pipedrive, or similar. - Experience using ticket management or customer support platforms such as Zendesk, Intercom, Freshdesk, Gorgias, ServiceNow, Jira Service Management, or similar. - Strong written and verbal English communication skills. - Live chat support experience. - Strong attention to detail and accuracy. - Excellent organization and time-management skills. - Ability to manage multiple customer requests in a fast-paced environment. - Strong problem-solving and critical-thinking abilities. - Strong sense of ownership and accountability. - Ability to work independently in a fully remote environment. - Comfortable supporting customers through email, chat, phone, and other digital channels. - Proficiency with Google Workspace, Slack, Microsoft Office, and business communication tools. HIGHLY PREFERRED (PLUS) - Experience supporting B2B or Enterprise clients. - Experience in Hospitality, Healthcare, Education, Institutional Services, Food, Logistics, Fulfillment, Subscription, or E-commerce. - Experience with Order Management or Account Management. - Experience supporting clients in the United States or other international markets. - Experience coordinating with Operations, Logistics, Product, Supply Chain, or Fulfillment teams. - Experience supporting customer onboarding or managing complex customer accounts. - Familiarity with Shopify or other e-commerce and order management platforms. ABOUT US You’ll be joining a fast-growing North American company that provides ready-to-heat meal solutions to organizations across corporate offices, healthcare facilities, schools, and residential communities. Customer Experience is central to the business. The team serves as the connection between clients and internal operational teams, ensuring that orders, accounts, and service issues are handled accurately and efficiently. This role is ideal for someone who enjoys supporting customers, building strong client relationships, solving operational problems, and working in a collaborative international environment.

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We’re looking for a talented AI Video Editor / Meta Ads Creative Assistant to help create high-performing Facebook & Instagram ads for our fast-growing roof rejuvenation company in Canada. Our goal is to become the #1 roof rejuvenation company in Canada, and we’re looking for someone who wants to grow with us long-term. If you’re passionate about creating short-form videos that grab attention, keep viewers engaged, and generate leads, we’d love to hear from you. Responsibilities Edit high-converting Meta (Facebook & Instagram) video ads (30–45 seconds) Create engaging videos using CapCut (or similar software) Use AI tools such as Google Veo, Higgsfield, Runway, Kling and ChatGPT to enhance ad creatives when appropriate Add captions, transitions, sound effects, music and branding Turn our existing job-site footage into compelling advertisements Create multiple hooks and creative variations for A/B testing Organize all project files in Google Drive Continuously improve creatives based on performance Hours & Weekly Expectations Hours: 20-25 hours per week Every week you’ll be expected to deliver: 15 unique Meta ad creatives (30–45 seconds each) based on new hooks/angles Export every creative in all three Meta aspect ratios: 9:16 – Reels & Stories 1:1 – Feed 16:9 – Landscape placements 45 finished exported videos per week (15 creatives × 3 aspect ratios) Burned-in captions on every video Professional music, transitions, sound effects and branding Well-organized project files and exported assets uploaded to Google Drive We’re looking for someone who thinks like a performance marketer, not just a video editor. Your goal is to create ads that generate leads and sales-not simply videos that look good. Qualifications Excellent English communication skills Strong CapCut editing skills Experience editing Facebook & Instagram ads Understanding of hooks, pacing and viewer retention Familiarity with AI video tools or willingness to learn quickly Reliable internet connection Highly organized and detail-oriented Able to work independently and meet deadlines Bonus Skills Google Veo Higgsfield Runway Kling Midjourney Canva Experience with Meta Ads creative testing Compensation CA$10.00/hour 20-25 hours per week Long-term position with opportunities for increased hours and pay based on performance Paid Test Project Shortlisted applicants will complete a paid editing test using real footage from our company. The successful candidate will receive the long-term position. How to Apply Start your application with the word “Nova”. Applications that do not begin with “Nova” will not be considered. Please include: A brief introduction about yourself Your experience editing Meta/Facebook ads The AI tools you’ve used Links to your 3 best Meta ads or short-form videos Your availability and timezone Why you’d be a great fit for this role We’re excited to find someone who wants to grow with us and help build industry-leading advertising creatives.

Knows how to create Crypto Exchange and all forms of Payment integration.

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CUSTOMER SUPPORT REPRESENTATIVE (B2B - MEXICO) Full-time (40 hrs/week) | Remote | Mexico Join The Global Talent Co.’s Talent Network: THE ROLE Join a fast-growing North American company delivering ready-to-heat meal solutions to organizations across corporate offices, healthcare facilities, schools, and residential communities. We’re looking for a Customer Support Representative who enjoys helping business clients, resolving operational issues, and taking ownership of customer requests from initial contact through final resolution. This is not a traditional call center role. A single issue may affect hundreds of meals, multiple stakeholders, and important service commitments. You’ll manage customer communications, support tickets, order-related requests, and account updates while working closely with Operations, Logistics, Fulfillment, and Customer Experience teams. Success in this role requires excellent written communication, strong attention to detail, confidence using CRM and ticket management platforms, and the ability to remain organized in a fast-paced environment. POSITION Customer Support Representative (Full-Time) We’re seeking a highly organized and customer-focused professional to support business clients through ticket management, order support, customer communication, account maintenance, and operational issue resolution. The ideal candidate has hands-on customer support experience, communicates professionally in English, and takes full responsibility for customer cases until they are resolved. RESPONSIBILITIES CUSTOMER SUPPORT & TICKET MANAGEMENT - Manage high-volume customer inquiries across email, live chat, and ticket management platforms. - Respond to customer requests professionally, accurately, and within established SLA targets. - Maintain complete and detailed ticket documentation. - Prioritize cases based on urgency, operational impact, and service commitments. - Follow customer cases from initial contact through final resolution. - Keep clients informed throughout the resolution process. - Manage multiple customer conversations while maintaining accuracy and service quality. ORDER SUPPORT & PROCESSING - Process order entries, updates, modifications, cancellations, replacements, credits, refunds, and account changes. - Investigate missing, damaged, incorrect, or delayed deliveries. - Monitor active orders and proactively communicate updates to customers. - Coordinate appropriate resolutions with Logistics, Fulfillment, and Operations teams. - Maintain accurate delivery information, customer records, and account preferences. - Support new-client account setup and verification. CLIENT COMMUNICATION - Respond to inquiries related to orders, billing, deliveries, products, subscriptions, and account management. - Deliver empathetic, professional, and solution-oriented written communication. - Use approved SOPs, macros, templates, and knowledge base resources. - Provide proactive updates during delays, service interruptions, and operational incidents. - Communicate clearly with business clients and internal stakeholders. ESCALATION MANAGEMENT & COLLABORATION - Gather complete order, shipment, account, and customer information before escalating cases. - Clearly document the issue, actions already taken, and relevant business impact. - Partner with Operations, Logistics, Fulfillment, and Customer Experience teams. - Follow up on escalated cases until resolution. - Proactively flag recurring operational risks and service failures. PROCESS IMPROVEMENT - Identify recurring customer issues, ticket trends, and process gaps. - Recommend improvements to workflows, documentation, and customer communications. - Support the testing and refinement of new tools and operational processes. - Contribute to internal knowledge base articles, SOPs, and support resources. REQUIREMENTS REQUIRED - 3+ years of experience in Customer Support, Client Support, Customer Success, Customer Experience, Account Support, or a similar customer-facing role. - Experience supporting high-volume customer interactions via email, live chat, and ticket management platforms. - Experience using CRM platforms such as HubSpot, Salesforce, Zoho, Microsoft Dynamics, Odoo, or similar. - Experience using ticket management or customer support platforms such as Zendesk, Intercom, Freshdesk, Gorgias, ServiceNow, Jira Service Management, or similar. - Strong written and verbal English communication skills. - Live chat support experience. - Strong attention to detail and accuracy. - Excellent organization and time-management skills. - Ability to prioritize multiple requests in a fast-paced environment. - Strong problem-solving and critical-thinking abilities. - A strong sense of ownership and accountability. - Ability to work independently in a fully remote environment. - Comfortable communicating with customers through email, chat, phone, and other digital channels. - Proficiency with Google Workspace, Slack, Microsoft Office, and common business communication tools. HIGHLY PREFERRED (PLUS) - Experience supporting B2B or Enterprise clients. - Experience in Hospitality, Healthcare, Education, Institutional Services, Food, Logistics, Fulfillment, Subscription, or E-commerce. - Experience with Order Management or Account Management. - Experience supporting clients in the United States or other international markets. - Experience coordinating with Operations, Logistics, Product, Supply Chain, or Fulfillment teams. - Experience supporting customer onboarding or managing complex customer accounts. - Familiarity with Shopify or other order management and e-commerce platforms. ABOUT US You’ll be joining a fast-growing North American company that provides ready-to-heat meal solutions to organizations across corporate offices, healthcare facilities, schools, and residential communities. Customer Experience plays a critical role in the business by connecting clients with internal operational teams and ensuring that orders, accounts, and service issues are managed accurately and efficiently. This role is ideal for someone who enjoys helping customers, solving operational problems, and working in a collaborative remote environment where attention to detail and ownership make a measurable difference.

CLIENT SUPPORT SPECIALIST (B2B) Full-time (40 hrs/week) | Remote | Argentina Join The Global Talent Co.'s Talent Network: THE ROLE Join a fast-growing North American company transforming the way organizations provide ready-to-heat meal solutions across corporate offices, healthcare facilities, schools, and residential communities. We're looking for a Client Support Specialist who enjoys solving complex problems, supporting business clients, and taking ownership of customer issues from start to finish. This is much more than a traditional support role. You'll become a trusted partner for business clients, ensuring operational issues are resolved efficiently while delivering an outstanding customer experience. Success in this position requires excellent written communication, strong attention to detail, and confidence working with CRM and ticket management platforms in a fast-paced environment. If you enjoy helping customers, collaborating across teams, and making a real operational impact, we'd love to hear from you. POSITION Client Support Specialist (Full-Time) We're looking for a proactive and detail-oriented professional to support business clients through customer communication, ticket management, order support, account maintenance, and operational issue resolution. The ideal candidate is highly organized, enjoys problem-solving, and takes ownership of customer cases until they're fully resolved. RESPONSIBILITIES CUSTOMER SUPPORT & TICKET MANAGEMENT - Manage high-volume customer inquiries across email, live chat, and ticket management platforms. - Resolve customer requests while consistently meeting SLA and quality expectations. - Accurately document customer interactions and maintain detailed ticket records. - Prioritize customer requests based on urgency and business impact. - Own customer cases from initial contact through final resolution while keeping clients informed throughout the process. ORDER SUPPORT & ACCOUNT MANAGEMENT - Process order updates, modifications, replacements, credits, refunds, and account changes. - Investigate delivery issues, missing items, incorrect orders, and operational exceptions. - Maintain accurate customer account information and delivery preferences. - Support onboarding activities and account setup for new business clients. - Ensure operational accuracy across all customer requests. CLIENT COMMUNICATION - Deliver professional, empathetic, and solution-oriented support through email and chat. - Respond to inquiries related to orders, billing, deliveries, subscriptions, products, and account management. - Utilize SOPs, internal documentation, and knowledge base resources to provide consistent support. - Maintain exceptional written communication while managing multiple customer conversations. CROSS-FUNCTIONAL COLLABORATION - Partner closely with Operations, Logistics, Fulfillment, Customer Experience, and other internal teams. - Escalate complex customer issues with complete documentation and clear business context. - Follow up on escalated cases until successful resolution. - Communicate operational risks proactively. PROCESS IMPROVEMENT - Identify recurring customer issues and operational trends. - Recommend improvements to workflows, documentation, and customer experience. - Support process optimization initiatives. - Help maintain internal documentation and knowledge base articles. REQUIREMENTS REQUIRED - 3+ years of experience in Client Support, Customer Support, Customer Success, Customer Experience, Account Support, or similar customer-facing roles. - Experience supporting high-volume customer interactions via email, live chat, and ticket management platforms. - Experience using CRM platforms (such as HubSpot, Salesforce, Zoho, Microsoft Dynamics, or similar). - Experience using ticket management/customer support platforms (such as Zendesk, Intercom, Freshdesk, Gorgias, ServiceNow, Jira Service Management, or similar). - Strong written and verbal English communication skills. - Excellent written communication and customer-facing professionalism. - Outstanding attention to detail. - Strong organizational and multitasking skills. - Ability to work independently in a remote environment. - Strong problem-solving skills and customer ownership mindset. HIGHLY PREFERRED (PLUS) - Experience supporting B2B or Enterprise clients. - Experience within Hospitality, Healthcare, Education, Food, Logistics, Fulfillment, Subscription, or E-commerce industries. - Experience with Order Management or Account Management. - Experience collaborating with Operations, Logistics, Product, or Supply Chain teams. - Experience supporting customer onboarding or managing complex customer accounts. ABOUT US You'll be joining a fast-growing North American company that provides ready-to-heat meal solutions to organizations across corporate offices, healthcare facilities, schools, and residential communities. Customer Experience is central to the business. Every interaction directly impacts operational success and customer satisfaction, making this role an important part of the company's continued growth. If you're passionate about delivering exceptional customer experiences, solving operational challenges, and working with business clients in a collaborative remote environment, we'd love to hear from you.

CUSTOMER SUPPORT SPECIALIST (B2B CLIENTS | REMOTE - COLOMBIA) Full-time (40 hrs/week) | Remote | Colombia Join The Global Talent Co.'s Talent Network: THE ROLE Join a fast-growing North American company transforming the way organizations provide ready-to-heat meal solutions across corporate offices, healthcare facilities, schools, and residential communities. We're looking for a Customer Support Specialist who enjoys solving problems, supporting business clients, and taking ownership of customer issues from start to finish. This is not a traditional customer support role. Every interaction has a direct operational impact—one issue may affect hundreds of meals, multiple stakeholders, and important service commitments. Success in this role requires outstanding attention to detail, excellent written communication, strong organizational skills, and the ability to manage customer requests through CRM and ticket management platforms while collaborating closely with internal teams. If you enjoy fast-paced environments, love helping customers, and take pride in delivering exceptional service, we'd love to hear from you. POSITION: CUSTOMER SUPPORT SPECIALIST (FULL-TIME) We're looking for a highly organized and customer-focused professional to support business clients through customer communication, ticket management, order support, account maintenance, and operational issue resolution. The ideal candidate enjoys solving complex customer issues, managing multiple priorities, and ensuring every customer interaction ends with a positive outcome. RESPONSIBILITIES CUSTOMER SUPPORT & TICKET MANAGEMENT - Manage high-volume customer inquiries across email, live chat, and ticket management platforms. - Resolve customer requests while meeting established SLA and quality standards. - Accurately document customer interactions and maintain complete ticket records. - Prioritize requests based on urgency, business impact, and operational requirements. - Follow customer cases through to resolution while keeping clients informed every step of the way. ORDER SUPPORT & ACCOUNT MANAGEMENT - Process order updates, modifications, replacements, credits, and account changes. - Investigate missing, delayed, damaged, or incorrect deliveries and coordinate appropriate resolutions. - Monitor active orders and proactively communicate updates to customers. - Maintain accurate customer accounts, delivery information, and account preferences. - Support onboarding activities and account setup for new business clients. CLIENT COMMUNICATION - Deliver professional, empathetic, and solution-oriented support through written communication. - Respond to inquiries related to orders, billing, deliveries, products, subscriptions, and account management. - Utilize SOPs, knowledge base articles, templates, and internal documentation to ensure consistent customer experiences. - Maintain exceptional written communication while managing multiple conversations simultaneously. CROSS-FUNCTIONAL COLLABORATION - Partner closely with Operations, Logistics, Fulfillment, and Customer Experience teams. - Escalate complex issues with complete documentation and relevant context. - Follow up on escalated cases to ensure timely resolution. - Communicate operational risks and service failures proactively. PROCESS IMPROVEMENT - Identify recurring customer issues and operational trends. - Recommend improvements to internal workflows and customer experience processes. - Support testing of new workflows, tools, and documentation. - Contribute to maintaining accurate internal knowledge base resources. REQUIREMENTS REQUIRED - 3+ years of experience in Customer Support, Client Support, Customer Success, Customer Experience, Account Support, or similar customer-facing roles. - Experience supporting high-volume customer interactions via email, live chat, and ticket management platforms. - Experience using CRM platforms (such as HubSpot, Salesforce, Zoho, Microsoft Dynamics, or similar). - Experience using ticket management/customer support platforms (such as Zendesk, Intercom, Freshdesk, Gorgias, ServiceNow, Jira Service Management, or similar). - Strong written and verbal English communication skills. - Exceptional written communication and customer-facing professionalism. - Excellent attention to detail and organizational skills. - Ability to manage multiple priorities in a fast-paced environment. - Strong problem-solving and critical-thinking skills. - Comfortable working independently in a fully remote environment. - Strong sense of ownership and accountability. HIGHLY PREFERRED (PLUS) - Experience supporting B2B or Enterprise clients. - Experience within Hospitality, Healthcare, Education, Food, Logistics, Fulfillment, Subscription, or E-commerce industries. - Experience with Order Management or Account Management. - Experience collaborating closely with Operations, Logistics, Product, or Supply Chain teams. - Experience managing customer onboarding or complex customer accounts. ABOUT US You'll be joining a fast-growing North American company that provides ready-to-heat meal solutions to organizations across corporate offices, healthcare facilities, schools, and residential communities. Customer Experience is at the heart of the business. Every interaction directly impacts operational success and customer satisfaction, making this role an essential part of the company's continued growth. If you're passionate about helping customers, solving complex problems, and delivering exceptional service in a collaborative and fast-paced environment, we'd love to hear from you.

Hey,
I’m a solo dev working on my first playable demo and I’m looking for a level designer to help me build 2 small 3D biomes.
The game is basically Zelda: Breath of the Wild meets a village builder.
You explore the world, free villagers from enemy camps, and bring them back to your village. The villagers then unlock new buildings, blueprints, weapons, abilities, or other upgrades. Those upgrades help you beat the boss of the biome, open a portal, and move on to the next area.
For the demo, I’m looking for:

• 2 small biomes/levels
• One boss area in each biome
• Enemy camps and exploration areas
• Routes for gathering resources
• Space for simple objectives and progression
• Clear and enjoyable gameplay flow
• Basic environmental storytelling and asset placement

It doesn’t need to be production-ready. This is mainly for testing the gameplay loop and seeing what works.
I already have some assets that can be used, so I’m not looking for custom models.
My budget is around ~€400. We could also start with one biome, or different milestones first and see how it goes.
There’s no strict deadline or time pressure, and I’d really like someone who enjoys giving creative input instead of just following a fixed layout, since I'm very new to Level Design and Game Development overall.
Send me a DM with:

• Some examples of your work
• Your rough price
• What you think would be realistic for the demo

Thanks!